Offering honest, useful and relevant information is a key part our team philosophy. Feedback from our guests you'll find here is unedited. See why we are a great choice to plan your New Zealand Self Drive Tour. Read reviews sent directly to us and reviews sent to Google Reviews.
From our initial enquiry, we had a response overnight from Lisa Gloeckner asking whether we wanted to catch up via phone. Great idea being able to discuss what type of holiday we would like. From there it was easy, we sat back and received our itinerary, which we were able to tweak to suit us. I want to thank Lisa for creating our itinerary, every stop off, accommodation, and adventures all went to plan. We had a fantastic time, New Zealand has a beautiful landscape, loved the drives with magnificent scenery and backdrops, but came home a little heavier from too much drink and food :) Thanks again to Lisa; we will recommend the Fine Tour Group to others. Regards Andy
Sabina made the whole process so easy. The trip was perfectly planned, and ran so smoothly. All the information was in the app, and was very easy to follow. There was one morning a road we were meant to be travelling on was closed, and the team reached out to ensure we were aware of the closure. So happy with the service we received!
Fabulous, we enjoyed our trip immensely. Lisa was wonderful to work with from start to finish, always so accommodating and informative. We have just referred some friends to her, with confidence and assuring them they will be very well taken care of. Thanks for everything Lisa.
Fantastic trip.
Georgina was exceptional! From the first moment I messaged via chat to the very last moment in New Zealand I cared for. My planning was like chatting with my best friend about what I like to do. She took the time to understand me and built a tour around what I shared during those conversations. I was very overwhelmed with other things during that time and just put myself in Georgina's hands as far as planning and what to see and do. My tour was above any expectations I had mentally set for myself i.e, I can hardly wait to return to New Zealand. Everyone I spoke with was so very pleasant and helpful, and considerate. I will definitely recommend NZ Self Drive tours to all of my friends and coworkers. You are all awesome, and so is all of the South Island.
In- app messaging reply was prompt and answered to our enquiries.
This was our first time visiting New Zealand, and we thoroughly enjoyed our trip. Katie, our customer service representative, was very helpful in customizing our driving tour and with follow-up emails upon our request. The fellow who greeted us at the airport was very professional and courteous, and the Europcar staff were very informative when we picked up our car. Hotel personnel were friendly and very informative throughout our trips. A very enjoyable experience in New Zealand!
We had a fabulous time in NZ, absolutely loved it. Russell, your expertise was invaluable, and the itinerary app was brilliant. I have no hesitation recommending your service for anyone travelling to NZ. Thanks again Russell
It was an amazing experience and certainly made possible by Nichole who was very supportive and went out of her way to meet our needs/requests, kept us informed and was so timely with her emails and any updates. The app was a great benefit and used it throughout our trip. Having nominated and paid up front for our activities, it saved a lot of stress in having to worry about tickets/locations etc. Most impressed with our accommodation throughout of trip. Thank you, Nichole. Regards Lesley and James Dickins
Gina and the staff were exceptional! We truly enjoyed every day of our trip and especially appreciated the attention to detail with ALL our reservations. Everything went so smoothly and the fact that we were kept up to date with our app when a weather problem or change of plan needed to occur, it was so reassuring to know we could contact somebody if there was a problem. We had so many highlights with each day bringing a new special moment. We loved our time at Mt. Cook, the boat trip to the Glacier, the amazing view from our room and a truly memorable dinner. We also had an unforgettable overnight stay on the boat at Milford Sound,The Trans Alpine Railway and the fabulous stay at Waipoua Lodge where we treated like family.