See what our guests have to say about us

Testimonials for New Zealand tours & holidays

Over 800 guest comments and feedback

Offering honest, useful and relevant information is a key part our team philosophy. Feedback from our guests you'll find here is unedited. It might help you with planning your tour and deciding whether to enlist our help organising and booking it. Get in touch if you have any questions about specific feedback comments.

Testimonial list

Malcolm McPherson & Susan Dickens, Milford Sound Highlights Tour, Travelled on 13th March 2020

Wow what a trip I have travelled the world and this New Zealand trip is right at the top. People so friendly, country is sensational. Do TSS Earnshaw at Queenstown. Thank you Victoria excellent work.

Gundula Guldner and Brita Entwistle, 8 Day Boutique Northland Tour, Travelled on 23rd September 2020

Just recently my goddaughter and I did the 8-day Boutique Tour of Northland NZ. I can’t praise Shelley enough for the work she has done for us. Before our trip, we had to change the itinerary a few times and it never was a problem. As this trip was for a special birthday I even received flowers and a Happy Birthday balloon and wishes on the day to our accommodation. That was a fantastic surprise. All accommodation we stayed in were exceptional and the activities booked filled in our days nicely. I definitely will look into more trips with Shelley and NZ Self Drive Tours.

Larry & Brenda Mueggenborg, North Island - Hobbits, Caves and Coast, Travelled on 11th March 2020

Our holiday in New Zealand was a 40th Wedding Anniversary present to ourselves. We sent Louise Barrett a list of our interests and she developed the perfect itinerary for us. The accommodations were exceptional. Each stop was planned to give us adequate time to drive there, get settled in, and attend our event. Unfortunately, the COVID 19 virus interrupted our plans and caused us to miss the last 2 days of our itinerary. Louise secured accommodations in Auckland for us so we could return home. Louise's efforts were above and beyond while we scrambled to change flights for return. NZ self-drive tours are an exceptional company and Louise is an exceptional agent. Her attention to details, and her caring for us and our holiday made this the best holiday either of us could remember. Since our holiday was cut short (through no fault of the company), we will be coming back to NZ, and you can rest assured we WILL be using NZ self-drive tours again. Thank you for an absolutely wonderful holiday and the individual attention you provided us.

Dennis & Annette Ford, South Island Coastal Self Drive tour, Travelled on 10th March 2020

A fabulous tour package. We thought that the eclectic mixture of motel, homestay, cabin and studio unit accommodation was just awesome. Most were convenient located for shopping, restaurants and sightseeing. All were extremely clean and well maintained and the hosts were courteous & helpful. Although we did not get to do the tour of Abel Tasman National Park, it was a blessing in disguise. We did not realise when booking the tour that it came directly after a long day of driving and required and early start to drive the one hour & fifteen minutes from Nelson back to Kaiteriteri. The tour was nearly a full day (good) but there would have been a long drive back to Nelson through peak hour traffic in Richmond. Not being able to do the Tour allowed us a full day of walking & sightseeing in Nelson (also good). Thank you for your professional organisation and service.

Jeffrey McKenzie & Ken Lawton, Northbound New Zealand Adventure, Travelled on 3rd March 2020

Many thanks for organising an excellent itinerary for us & taking care of everything we wanted/needed. The trip was fantastic & we can’t recommend yourself & the company highly enough.

Ross and Veronica Wiley, North Island Icons and Highlights Tour, Travelled on 10th March 2020

What can we say, from the moment we made contact with you through New Zealand Self Drive website, we knew we were in extremely good hands, from the first email you were so professional, putting ideas together for us coming up with a brilliant itinerary, allowing us to change and add where we thought we should, taking into all our considerations on cost activities, and the time we had planned to be in New Zealand. The itinerary we agreed upon was so professional, then being able to have it downloaded on my phone was such a bonus. Everything you had planned for us worked liked clockwork, from our meet and greet, at the airport, the pack that we were given was comprehensive, we could not believe how much information was included, the street directory, your written directions, the accommodation, the extra things to do along the way, the manual was a god sent, it never left my side. Even when we decided to go home early because of the virus, and borders closing etc, you were always there for us, nothing seemed to be a problem, even though I’m sure you were very stressed you always seemed to put us first. We can’t thank you enough, for everything that you did for us from the beginning right to the end of our holiday which unfortunately was cut short. We have recommended your company to quite a few people and hopefully one day we will be back in touch with you to finish off what we started. I would like to thank you once again for all the organising you did for the trip and hopefully, your company knows that you a real asset.

Brent & Trisha Levetan, North to South Explorer, Travelled on 2nd March 2020

We had a wonderful trip! Many adventures and fun times during our travel from Auckland to Queenstown. We had not been to NZ before and not even sure about all the many areas and attractions available so we could not have made the itinerary and arrangements on our own. We're very appreciative to NZSDT for a memorable visit!

Sheilagh Hannah and Martin Harvey, Queenstown to Queenstown - South Island highlights, Travelled on 26th February 2020

Thank you for a great trip to the South Island of New Zealand. We had a great time and even the weather was good! What would we change - spend 2 nights at Akaroa - was a lovely place, it would have been nice to have time to explore the area more. Some days the length of journey ( when over say 2.5 hours) gave little time to sight see. We went to Omaka Aviation Heritage Centre and thought it was wonderful - something you may want to highlight to others. It is very well done.

Walt & Do Kainz, Auckland to Christchurch Highlights, Travelled on 4th March 2020

In 2019 my wife and I picked a big one out of our bucket list. A trip to New Zealand. After talking to friends who had previously experienced the trip and searching the web and social media, we selected New Zealand Self Drive Tours as the best option for our 2020 vacation. No regrets and nothing but praise for a job well done. Chelsea Lodge was our tour coordinator and she did an outstanding job. After picking our brains and determining what we wanted to accomplish, she arranged a 17 day, self-drive itinerary that included both islands. Her selection of accommodations (we chose Level 4) and tours was spot-on and we were thoroughly satisfied we had a complete and fulfilling holiday. Navigating the roads on the opposite side of the road was greatly simplified by GPS. Our rental car on the North Island had built in GPS which we preferred over the hand held unit we had on the South Island. We also suggest extending the trip a few days to allow 2 nights at each stop as arriving in the afternoon and checking out the next morning did not provide enough time to explore a couple of the destinations. We feel that our trip was greatly enhanced by the guidance of an experienced, local professional who was familiar with all the options. The maps and extra literature regarding points of interest and suggestions were invaluable. We found having contact with Chelsea while we were there was very comforting especially when our return flight was cancelled due to the COVID-19 virus turmoil. Chelsea made last minute accommodation and itinerary changes that facilitated our timely return home. Our overall impression of New Zealand is that it is a beautiful country and the Kiwi folks are among the most friendly and welcoming we have ever met. We highly recommend New Zealand Self Drive Tours and if you can work with Chelsea Lodge you won’t be disappointed.

Brian & Marilyn Kerr, South Island Coastal Self Drive tour, Travelled on 2nd March 2020

A great holiday, car nice and comfy drove well. Accommodation very good. Motels were ok but bit cramped. Great scenery but long drives to get anywhere and after 10 days got very weary. The train from Greymouth was the highlight brilliant views. Weather was great which helped with the long drives. 16 days was too long for us 10 would have been perfect.

Ray & Denaine Webb, Wanaka Exploring, Travelled on 25th February 2020

Chelsea and NZ are the perfect match - brilliant in all aspects of their offerings. My test with travel agents is simply - would you engage them again for your NZ holiday and would you recommend them to your friends. The answer is with out hesitation YES. The company offers what is missing so much in today's services - good old fashion caring. The new app that caries your itinerary and suggested trips are nothing short of brilliant. Go, Chelsea - you made our trip so memorable.

John and Mitzi Jimison, The North and South Lakes, Mountains and Glaciers, Travelled on 16th February 2020

What a beautiful country! And seeing it by car / train / boat was a terrific way to appreciate it. As I noted in an email, we wished we had more days in many of the places we visited, but we would not have skipped any of them to have more days in the others. Like the fabulous buffet we had at the sheep station on Lake Wakatipu, we could have made a full meal on any number of the options, but elected to sample them all, and we still believe that was the right decision. Our tour included a lot of driving, and much of it on roads requiring two hands on the steering wheel around blind mountain turns. But the landscapes that unfolded in front of us were varied in color and topography, but uniform in pristine natural beauty. If I had taken a multi-day video of the entire trip from the car, I believe I'd watch the whole thing from time to time. Coupled with the self-guided week we spent on the North Island, the eight days we spent pursuing the planned itinerary NZSDT organized made one of the best trips we've ever taken.

Stephen & Iona Crompton, Philip & Christine Terzo, Southern Lakes and Tranz Alpine Circuit, Travelled on 20th February 2020

Our overall experience was good and your input was very helpful and professional. With hindsight, we would probably have booked more time in some locations as it felt a bit rushed after travelling from location to location. We had issues at two of the accommodations. In Queenstown, we had to ask to move rooms for our second night. The first night our room was on the main road and there was terrible traffic noise throughout the night. We barely slept, but our second night we had a lake view, which was an added bonus, and accommodation was much quieter. The staff were reluctant to move us at first but we were very appreciative when they did. In Franz Josef, we were given a warm welcome by the staff. However, the room was not up to the standard of the other accommodation you organised. It smelt damp and musty and looked tired and in need of an update. The spare pillows in the wardrobe had pillowcases that were not fresh and were stained. It was also away from the main township which seemed to have superior motels and walking distance of restaurants etc. Our stand out accommodation was in Christchurch where we were fortunate to start and end our tour. Wonderful hosts and their accommodation was of exemplary standard. We would definitely use your company again and recommend you to others. We absolutely loved your beautiful country and hope to visit again with other members of our family.

Marlene Shaw and Christine Ann Whiteoak, Customized New Zealand Essential Highlights + Southern Highlights & Bay of Islands Experience, Travelled on 19th February 2020

From the first enquiry Nichole and Jo were so helpful, nothing too much trouble, the organisation has been spot on, everything went according to the planned itinerary, My sister and I had a fantastic trip of a lifetime and would recommend this company to anyone wanting a hassle free holiday in New Zealand. Marlene & Christine

Cher Yoon Kwong, Chew Toh Tseng and Siak Foo Khor, A Taste of the South, Travelled on 11th February 2020

Kia Ora Shelley! Many thanks for your patience and service in understanding our needs for the 8 days' tour package. Your prompt reply and follow up is excellent! I find this App very interactive and useful, however, I did not use much other than just a quick view when we were on the road, probably we aren't IT savy seniors :-) We definitely agreed that South Island is awesome, something unlike what we had seen in any parts of the world so far, miles and miles of scenic views. The whole landscape reminds me of the movie "Jurassic Park", huge mountains and wide flat landscape. The lakes are marvellous and tranquil. Your itinerary and routing were just fine, except we forgot that we had booked for the Glacier Explorers' Mt Cook. Well it's ok, just another reason to come back again. It was raining on Day 6 & 7 when we were driving to Franz Josef, hence we missed any activity. On the whole, it's a good trip and the App is a great help. Once again, Shelley, thanks for helping to put a memorable itinerary for the 3 of us. Cheers and have a great day!

James & Joye Hamilton and Walter Ullrich & Jane Magee, Ultimate Explorer Tour of New Zealand, Travelled on 15th February 2020

We were very happy with the itinerary Shelley Ryder prepared for us. Weather couldn't have been better. Some exceptions that may be helpful to future travellers: 1). Estimated driving times should be bumped up. Given season road construction delays and foreigners' unfamiliarity with travel conditions, it would be more realistic for times to be more than quoted. 2). Hotels booked outside of city centre (Wellington & Martinborough) were unfortunate as they required transportation. After a day of driving, it was a relief to leave the car parked in the lot. Public transportation was available in Wellington. It was ideal to be able to check in to the hotel and walk to available services. 3). Wellington was booked for 1 day and Martinborough was also booked for 1 day. If this similar itinerary was recommended, I would suggest skipping Martinborough and booking 2 days in Wellington. 4). It was a bumpy start when we arrived in Auckland as our arrival was early morning but we were unable to check into our room until after noon. The staff was as accommodating as they could be given the circumstances allowing us access to the pool area so we could shower and change clothes. But honestly, we desperately wanted to check in and catch some quality sleep. I would suggest reviewing this scenario with travellers so they clearly understand the situation and can make an educated decision. Minor tweaks. Otherwise, we enjoyed our time in New Zealand immensely. Awesome job Shelley.

Cathy, Chris Halyk and Linda, Terry Smith, Discover New Zealand Tour, Travelled on 15th February 2020

Our Self Drive Tour of New Zealand was absolutely awesome! We logged close to 4,000 kilometres and pretty much saw everything that great country has to offer. Probably most impressive was the organization that Shelley from Self Drive Tours put into our trip! Everything was absolutely seamless with great hotels to stay in, wonderful side trips and everything organized so we never had to worry about our hotels or our rental car or our tours! We’ve already recommended them to two other couples who plan to go to New Zealand once all this COVID-19 thing finally passes! Thanks for all the help, Shelley!

Ajay & Aditi Ranade, Sanjay & Anjali Vaidya, Great Northern Land Tour, Travelled on 10th February 2020

Carefully designed tour to suit our requirements. Best selection of hotels with nearby shopping & restaurants spiced up our stay. This is our second tour & we really enjoyed. For us, a stay at Mt Tongariro can be avoided. Great tour with a great local company.

Robert & Beverley Robertson, Southern Coast and Stewart Island Nature Tour, Travelled on 9th February 2020

The whole trip was well planned, the accommodation met our expectations with the exception of the accommodation in Queenstown which you are aware of all in all we had a great time.We are still waiting for our refund for the cancelled Milford Sound trip.

John & Mary Lou Kuehn, The Natural Wonders Of New Zealand - North & South Island Adventure, Travelled on 12th February 2020

We completed our 23 day "trip of a lifetime" on March 7, 2020. We were extremely pleased and fortunate to be able to work with Nichole, and New Zealand Self Drive Tours, to design a perfect trip itinerary just for us. The self-driving aspect appealed to us, as we always like to be able to adjust even our daily plans for something that pops up and appeals to us. The ability to add and modify our trip was very important to us - no canned itinerary could ever suit us. Nichole incorporated our desire to make this just as much a hiking experience as a driving experience, as she included many suggested hikes along the way. In addition to the hikes, Nichole suggested many other attractions for us to consider. We especially enjoyed the whale watching out of Kaikoura, Maori performance and hangi dinner in Rotorua, Zealandia Wildlife Sanctuary night hike in Wellington, and the spectacular Milford Sound cruise! We added a morning fixed-wing flight over the Southern Alps out of Franz Josef - the most exhilarating excursion of the trip! Perfect weather - only one day of rain! Clear blue sky on Milford cruise and Mt. Cook hike! On the only day of rain, our first day at Mt. Cook, we were able to tour the Hillary Museum and take in several movies about his explorations. One of the unexpected bonuses of working with NZSDT was the app they developed for us to use on the trip - all of our itinerary, maps, lodgings, attractions, and tickets were included. All information was downloaded to our phones/tablets before we left, so wifi or cell signal was not needed to view it on the trip. In addition, we found the daily journal very useful and easy to use to document our daily experiences and photos ( we could easily share the journal with our friends and family back home). In so many other ways, NZSDT enhanced our experience. We were met by very friendly drivers at all airports. Pre-arranged car rental pickup and drop off was very smooth. We were provided a Toyota Corolla on North Island, and a Mazda on South Island. Both very fun to drive over the curvy, hilly roads in the countryside - I have never had more fun driving in my life! In summary, if you want to design your trip of a lifetime, we highly recommend New Zealand Self Drive Tours.

Ginny & Al Simpson, Jamie & Bill Heard and Barb Fenton & Chuck Thornsvard, Jewels of the South, Travelled on 2nd February 2020

As you know, we just returned from our trip to NZ. It was absolutely fantastic and we were very thankful for the help and support of Jane and her group. New Zealanders are the most helpful, friendly and delightful people on the planet I think. I am looking at your itinerary and will add some thoughts/suggestions based on our experiences which I think might be helpful. Before I start that, let me say, we had no trouble navigating. The roads are well marked with reminders of which side of the road to drive on. Only tricky ones are the round-about which are traffic circles. I do recommend you watch the other drivers very carefully as I believe that will help. As I mentioned to Jeannie, a rain jacket is a must as well as layering. We were extremely lucky the rains hit on travel times but it can be cold, windy and rainy all at once. Now, let's talk sandflies (biting midges) They are serious irritants which have a tendency to attack between your fingers and toes (who thinks to put stuff there?) That are quite manageable. The non-DEET recommendation was Goodbye Sandfly. It works relatively well but is less than perfect. It uses Tea tree oil which has sort of a camphor smell and must be sprayed in your hand and rubbed on. There was a DEET roll on which was good and there is is a gel that takes away the itch if you need it. All the local drug stores are well equipped. Just ask. Queenstown is wonderful. We were recommended the Botswana Butchery for dinner and it did not disappoint. Reservations are a must and easy to arrange. There is a delightful park at the end of the harbour. Beautiful flowers and friendly ducks to feed and watch. I am not familiar with your hotel, but you will have a blast, I know. All the ATM's seemed to like our cards and you will need some cash. Flyfishing (or fish stalking as it was laughably called) is challenging. Al has written a blog on it. Al’s guide always provided lunch so not sure about your guides. Check before you go as most fishing days are long. Also, although tipping is routinely not expected unless there is an exceptional experience, fishing guides are different and do expect a tip. It ranges, but usually $40-70 NZ dollars per person per day. Al’s blog is on line at I strongly recommend Steve and Travis read it. The wine tour was fun, our guide was delightful. But after the third winery, we were so over wined that I might just skip that if you have not already booked. We did order a case of wine to be shipped back to the states. Kinda pricey, but was truly wonderful wines. Splitting the cost between 3 couples made it doable. Just enjoy Queenstown! We did not stay at Lake Wanaka, but the road is so fabulous. Particularly on the way to Lake Moeraki. Many hikes along the way. Stop when road signs talk of Blue pools and waterfalls. Soo gorgeous! The Wilderness Lodge was probably one of our most favourite places on the whole trip. The owners, Jerry and his wife are incredible. Jerry is a former naturalist with the government and take advantage of every free walk and hike he gives. The glow worm and stargazing are unbelievable! He and his son offer free lectures at night regarding greenstone (Jade) and other topics. We did not go on their charged tours (one is kayaking) as they were a bit pricey. Food was unexpectedly delicious. AND they offer free laundry facilities! We took several of their hikes, including one down to the ocean. So beautiful! Franz Josef was one of our biggest disappointments. The weather has not been their friend this summer and only about 20% of the helicopter events have been completed. We were not lucky enough to have that event. Pancake rocks is just plain awesome! Pictures galore! There were gale force winds the day we were there. Literally blew me out of my flip flops. We loved every minute of it! Mount Cook is such an awesome place. I was prepared to be jaded having seen so many beautiful mountains along the way, but it is wonderful. The glacier boat ride is so awesome, Steve and Travis will be so jealous! You go out on this glacier made lake and boat among the icebergs. Can you say Titanic?!!!! Just wow! Needless to say….this is the trip of a lifetime. We loved it the first time and this time reminded us again of the simple beauty and lifestyle that is such a part of NZ. The culture is incredibly friendly, unspoiled and reminicient of a simpler life in the US.

Elaine & Ken Amos, Northbound Explorer Tour, Travelled on 3rd February 2020

Overall we really enjoyed our trip. Probably would have liked a full day in Christchurch instead of 2 part days. The day we arrived in Christchurch it was hot and the motel had no fans or air conditioning - a very uncomfortable night! The quality of the rental vehicles and the service was excellent overall but the pick up at Wellington was very L-O-N-G. It took quite a while to retrieve our luggage, which I guess is understandable, but when we went to pick up our vehicle there was a lengthy delay as there were 3 rental companies in one little shipping container!! The wait would have been 30 to 45 minutes. Generally, the accommodation was of a high standard and the staff looked after us very well. Many thanks Christine for assisting us with our travel plans and we will have no hesitation in recommending you to friends and family. On a side note, we stopped in Wanaka to catch up with my brother and sister-in-law who were staying there for a wedding. (We liked Wanaka very much and noticed that your office is there).

Sally Garcia & John Thornton, Coast to Coast self drive tour, Travelled on 8th February 2020

Absolutely fantastic. The trip was extremely well organised and Vicky was most helpful, friendly and professional. The properties exceeded our expectations, all of them being comfortable with charming hosts. A wonderful experience Thank you very much!

David & Charmaine Pope, South Island Self Drive Tour, Travelled on 3rd February 2020

Had a wonderful time. Most all the accommodations were excellent and well-positioned. Feedback and updates from you and the group were quick and on the mark. The suggested routes and itinerary were outstanding. Thanks for the experience.

Mrs Geraldine Jones, Ultimate North Island Explorer, Travelled on 7th February 2020

Thank you for all the help you gave me in organising my North Island tour. I had a wonderful time and am completely happy with all the arrangements. The lovely summer weather also helped of course. The motel accommodation all worked well and the car was the right size for one person travelling alone. I have lovely memories of your beautiful country.

David Field & Carolyn Mischer, Lakes, Mountains and Glaciers self drive tour, Travelled on 2nd February 2020

Louise was of great help every step of the way as we planned our trip. The trip itself was fantastic! Everything was well laid out and easy to use. My only complaint (and it is a minor one) is with the rental car. We thought we were going to get an SUV and we didn't. Also, we we're not prepared for the extra $50 fee when we turned it in because we were returning it to a different site than we picked it up from. All of your pricing was so inclusive, and your information so explicit, that you might want to include a mention of that return fee in the future. Thanks again for arranging a fabulous trip for us!

Tom & Cheri Fulcher, Ron & Dawn Fetty, New Zealand Grand Tour, Travelled on 7th February 2020

We had a delightful road trip (2 weeks) in February 2020 thanks to Nisse Perry and NZ Self-Drive Tours. Their reservations, maps, drivers who met us and the recommended activities were perfect for our wants and needs. Nisse kept in close contact with us throughout our planning process with both emails and phone calls. We couldn't have been more pleased with the service and attention she gave us. We would highly recommend this company for your visit to New Zealand!

Lee Riedinger & Mary Zuhr, South Island Self Drive Tour, Travelled on 3rd February 2020

We would like to thank you for the tour that you planned for us. Not only did it make our tour of the South Island fabulous but it also pointed us in the right direction to planning our tour of the North Island ourselves! One of our very few issues was that it was hard to stay on schedule because we were stopped so often by stunning vistas. We learned after a few days to use some restraint because your recommended stops were even better. All of the transfers, car rental services and places to stay worked out in a fabulous way! One unexpected and interesting occurrence was that we were sometimes upgraded from the reservation that you had made; an example is Havenz Punakaiki where we were upgraded to a beautiful 2 story house with the second-floor bedroom overlooking the ocean. Every single suggested activity was enjoyed immensely. One great example is The Glacier Explorers Mt. Cook adventure from the specially designed boat. Stunning memory!!! The zigzagging across the South Island worked out great and we now understand it (with the mountains and other geographic features). I must mention how well you helped us through the closure of Milford Sound due to flooding by changing us to Doubtful Sound which will remain one of the highlights of the trip! We feel very lucky to have stumbled upon your company and want to recommend it as being a fabulous company to work with. This trip will forever be one of the fondest memories of our lifetime!

Shlomo & Frida Hanael, Rina Buzaglo & Yoel Rand and Dalia & Eldad Ran, Iconic New Zealand, Travelled on 1st February 2020

As we begin our long travel home, we would like to thank you for the wonderful time we had in New Zealand. All of your arrangements worked nicely and timely. As I wrote before, the itinerary was very good and well balanced, the accommodation was as expected with some of them really WOW (the Warwick for one) and the car was very good and convenient (one comment though to Budget: from which museum did they take the GPS with the outdated, old, unfriendly user interface? In the age of GoogleMaps, Waze and Here on every smartphone, it was totally useless). So, thank you for the assistance and support and hopefully we’ll come again as we leave with a taste of “more”!

Ronald & Linda Chong, Auckland to Dunedin Explorer, Travelled on 31st January 2020

Shelley put our tour together seamlessly. She was so helpful for all our needs and questions. I give, her a 10.

David & Sandra Hopkin, The Majestic South, Travelled on 21st January 2020

I just wanted to drop you a note to thank you for helping arrange a holiday of a lifetime in NZ. We have just returned having done your tour of the South Island, then some hot spots in the North Island including Waiheke Island and a superb Wine Tour. Followed by a cruise around Both NZ Islands ending up in Sydney. Your hotel choice was superb - some of the views from our hotel room were stunning, many times we said “Well done Abby” as we admired the coast or the mountains straight outside our room. The recommendations for walks top-notch, particularly enjoyed the Hooker Trail at Mt Cook. The organisation of the hire car was brilliant - all arrived on time. The drop-offs and transfers all worked well with the drivers being very punctual and friendly. I think it was the variety that surprised us the most, it was definitely a holiday that kept on giving, every day a new destination, new views and surprises. What a fantastic country, so unspoilt and thinly populated. The roads and the lack of traffic were a real shock to us, as we are used to manic UK roads. It was all exceptional, the clean air, the lovely clear water, just the whole experience was great and I can’t thank you enough for doing such a superb efficient job sorting it all out. The info pack was very comprehensive with good directions. It was a shame to leave.

Paul and Laura Denner, Ultimate Explorer Tour of New Zealand, Travelled on 16th January 2020

Good Afternoon/morning Louise, Well, what a wonderful holiday it was. It is hard to think of a single moment that we did not enjoy so a very big thank you to you for your assistance on arranging this 'ultimate tour'. From the moment we arrived and the driver was waiting at Auckland Airport for us until another driver returned us to Christchurch Airport all that could be controlled and organised went smoothly and well. From our telephone conversation and emails while we were in New Zealand you already know that the weather caused a few hiccups with the need to have certain trips cancelled, of these our greatest disappointment, was not to be able to undertake the Helihike as that would have been a fairly dramatic finale. Prior to coming to New Zealand, we had certain expectations as to what we could expect and I can confidently say that they were exceeded. Leaving British winter and arriving in the warmth and sunshine was wonderful. We had slight reservations about staying in motels as opposed to hotels, but overall the quality was very good and the greatest benefit was the proximity to the rooms that it was possible to park and hence reduce luggage carrying distance. We were pleased to be provided with fresh milk in every motel. We both know that we ate our way around New Zealand (!) but tried to balance this with considerable amounts of walking. We had some wonderful meals, thoroughly enjoying fresh seafood on many occasions. I carried a copy of Lonely Planet with me and almost without fail we found excellent cafes and restaurants, often in out of the way places. For 'livability' we thought that the Northland and Coromandel peninsula was glorious, however, the South Island scenery was stunning. While staying in Paihia we caught the ferry to Russel which was absolutely delightful and very much liked the area around Whitianga/Cooks Beach. Of special mention are a few things, firstly the plane flight/walk/sand surfing on the Cape Reinga trip which was a real highlight; despite much reservation, Laura thoroughly enjoyed the Canopy Tours trip while staying at Rotorua; while at Whitianga the boat trip was cancelled but then Ken the owner of the boat contacted us and said he could do an extra trip for the two of us at 7.30 am the next day and that was tremendous; the Hawkes Bay winery visit was once again effectively a private trip as it was only Jon the driver/guide and the two of us.....managed to sample 27 wines!! Green-shelled mussels at Havelock; seeing 3 different types of Albatross and Giant Petrels on the boat trip while staying in Dunedin; the skilful way in which Christchurch is being re-built. There is so much more I could say, but I am sure that you have heard this many times from Brits who have visited your lovely country and been so impressed with everything. Many thanks once again.

Ed, Marisel and Olivia Guntin, Discover New Zealand & Sydney Adventure, Travelled on 29th January 2020

We were thrilled with our New Zealand adventure. This was our first visit, and we were delighted with how easy it was to drive in both islands (great roads and easy to read signs/directions). The country's natural landscape is absolutely spectacular. The people were very kind and friendly. The country is a gem!

John & Penny Boyd and Maggie & Mike Thorne, South Island Luxury Extravaganza, Travelled on 23rd January 2020

Presumably you're reading this because you are considering a self driving vacation in NZ. That's what my wife & I, along with her sister & husband decided to do in January this year. The question was how best to maximise the time available? Armed with some knowledge of NZ & following some study of the latest Lonely Planet Guide, we decided on a 12 day tour of the Island, followed by a further week for just my wife & I in the Marlborough region. I was aware of companies that helped with this sort of thing & following the usual Google search & a few enquires, settled on New Zealand Self Drive Tours. Kasmira (Kaz) Banks took my call. I explained that I'd been through their website, looked at all the tours & while none of them quite suited, by editing a couple I thought we could get what we wanted....that was no problem. Next: not too much driving; 2-3 day stopovers (this is really important unless you're have to spend a lot of time on the road); a mix of accommodation...some upmarket, remainder boutique, even B&B, preferably not motels or chains; some organised activities but plenty of time to do our own thing & finally comprehensive notes. In just 10 days Kaz had all this sorted out & an excellent proposal in front of us - it took us just 24 hours to decide on going ahead. From then on the organisation was excellent, great support from the company & Kaz had really understood our requirements very a BIG thank you to Kaz & her support team. We will use them again!

Patricia MacDonald & Brian Avery, A Customised New Zealand Essential Explorer, Travelled on 7th January 2020

Overall, the trip and arrangements were fantastic. We had to think hard on things to suggest for improvement, we only came up with a few: - XX was the "worst" place we stayed at. Very dated, poor breakfast. Host was lovely, but not up to par with the rest of the trip. - The details on our Milford Sound flight were incorrect. Luckily we phoned to confirm and had our pick up arrangements changed. - We were not aware a private room was an option on the Interislander, that would have been of interest to us. Thanks for everything, we will highly recommend NZ Self-driving tours!!!

Paul & Sue Taylor, Grand New Zealand Tour, Travelled on 10th January 2020

This was one of those "trips of a lifetime" for us so it was important that everything went smoothly. I must, therefore, congratulate New Zealand Self Drive Tours and Jane on the excellent organisation of our Grand New Zealand Tour. We may never be able to repeat this, but if we did I would be sure to use them again.

Zeev and Tzipora Langer, Ultimate Explorer Tour of New Zealand, Travelled on 27th January 2020

Our vacation in New Zealand was wonderful! We enjoyed driving from one place to another and stopping many times on the way for various activities. (mainly taking pictures…) We also met a friend in Auckland that we did not see 40 years! and it was like a dream, a once in a lifetime experience. If I will report on everything I will never finish so I will give marks about accommodation and activities. If you will have questions don't hesitate to ask (as you used to say). We stayed 4 days more in Christchurch, we enjoyed our time. We went to a Classical music concert at City hall, to the Botanic gardens, Punting, Antarctica, the train, Regent-street, River side, etc. etc. We took a day tour to Akaroa. We think it is a MUST and you can take the boat and see Seals, Dolphins and Penguins swimming. If in Christchurch you should add it to your plan.

Jamie & Jennifer Kay, Auckland to Queenstown Southbound Explorer, Travelled on 28th December 2019

The whole trip was fantastic from start to finish. Everything was planned to perfection, with great timings, clear instructions and perfect activities for what we requested. Having all this organised for us really made the trip so easy and enjoyable!

Rhona Bhuyan, South Island Spectacular, Travelled on 8th January 2020

We booked a last minute self driving tour with Nichole. She was very helpful, efficient and available for all our queries. The itinerary was well-planned, with many major tourist hotspots included. In addition, we loved the drivers who picked us up and and dropped us off at the airport. Sam from Odyssey Wine Tours in Queenstown was also very accommodating and very knowledgeable. The trip went without a snag, and we will definitely use this tour service again for NZ. We appreciate Nichole's help very much!

Mary & James Kraft with Ronald and Sonja Mitchell, 21 day Classic New Zealand Driving Tour, Travelled on 8th January 2020

OUR TRIP WAS AMAZING! There really was not a thing that we would have changed, except to stay longer. Our trip was 3 weeks, it was a lot of driving, but we loved every minute. We saw so much of your beautiful country. We loved the people, the farm land, the food and the diversity. Your choice for accommodations was perfect, always with a view. We would recommend your company to anyone going to New Zealand. It was seamless, from the pick-up at the airport to the rental cars (GREAT cars!!!), to the ferry ride, excursions, train ride and then our final delivery to the airport. We couldn’t have asked for more. We also really like the app and found it very helpful. It was truly a trip of a lifetime. Thank you for all your input and coordination of details. We could never have done it without you!

Geoff and Jane Kilham, New Zealand Adventure, Travelled on 4th January 2020

We travelled through North and South Island in January 2020 for two weeks. We both wish we had gone for longer !! The standard of the hotels booked for us were excellent and the travel instructions clear. We found the booking process very easy and a good choice of activities were selected on our behalf. Our itinerary was adjusted to allow for a detour to visit a relative. Basically nothing was too much trouble for Rommy to ensure we had a perfect holiday. She even managed to book perfect sunshine for us !!

Herbert & Hjoerdis Stahl, New Zealand's Iconic South, Travelled on 28th December 2019

Our trip was wonderful. We loved the South Island, the locals we met, the places we went to. Every place we stayed overnight had its own charm, they were always all ready and waiting for us, never any complications with the reservations. Same for the pickup and drop-offs, the booked elements (trains, tours etc). Everything always went perfectly according to the schedule you provided (we only almost missed the train from Greymouth because we liked the Monteiths brewery lunch so much that we made it back to the train with 30 seconds to spare....). Of course, we were also lucky mostly with the weather, fantastic sunshine and not a cloud in the sky at Aoraki Mt Cook, the only one day where we stayed inside...the Doubtful Sound Cruise, but we met nice people so it didn't matter. And a downpour on our hike in Franz Josef that was so strong that the rain gear could not keep up. For us the nicest places we stayed were in Te Anau, we would have loved to stay an extra day in the bed and breakfast, and also the hotel in Kaikoura where Kelly the owner, her staff and the ambience of the place had us falling in love the moment we walked in. Your reactivity to the changes in the itinerary was perfect, and for us, the fact that we managed to see the Pancake Rocks twice (once at high tide) was very special. So there is nothing at all to criticize, everything was super. If there is one thing that can be improved (and I am not sure that is the right word) it was the fact that we got picked up at Christchurch airport, to be brought into town, to then have to take a taxi out the next morning to pick up the car. We could have picked up the car on arrival day instead of a pick up by a driver, or alternatively you could have organised a driver to take us there. But as I said, the trip was perfect so no worries. Thank you for your support and all the best.

Greg & Julie Hocking & Jacqueline Drysdale and Philip Proudfoot, Auckland to Wellington Highlights, Travelled on 26th December 2019

We loved our North Island holiday, we crammed a lot into one week but also had time to relax. So many highlights and the people were wonderful. We will be back in NZ in the future.

Mike and Annette Mrdak, North Island Scenic Highlights, Travelled on 30th December 2019

Thank you so much to the team from New Zealand self-drive tours for the organisation of our recent tour of the North Island. Rommy did a great job of listening to our interests and designing an itinerary to suit. Everything booked on our behalf was exactly what we would have chosen for ourselves. Hotels were perfect, recommended tours were spot on and pick up/drop off of hire car and to and from airports was seamless. Would recommend this service to anyone and will definitely use them again when we choose to tour the South Island.

Sue Hornby & Keith Sykes, Essential New Zealand Tour, Travelled on 15th December 2019

It was a fabulous trip, thanks to Shelley's hard work in helping us plan and organise everything. She really listened to and took account of, what I told her at the start about the types of places we did/didn't like to stay, restrictions on the types of activities we could do, locations we wanted to go to etc. Shelley went above and beyond to make sure the trip was exactly what we wanted and more.

Cavelyn, Warwick, Ben, Sam & Michael Jones, NZ Family Christmas Adventure Tour, Travelled on 16th December 2019

Fantastic family holiday organised in a short amount of time! Every detail attended to. Spot on with hotel bookings, itineraries etc.The app is fantastic to use & includes maps, dining suggestions etc. Highly recommend the team at NZ self drive tours. Total professionals!! Thank you.

Markus & Edith Linsi, Ultimate Explorer Tour of New Zealand, Travelled on 12th December 2019

Feedback on our Ultimate Explorer Tour of New Zealand, organized by New Zealand Self Drive Tours Wanaka/NZ • If you can spend a full month for vacation, the « Ultimate Explorer Tour » gives you a good opportunity to visit the best spots of New Zealand! • New Zealand Self Drive Tours offers also a lot of other good New Zealand tours, depending on the number of days you want to spend. • We had excellent support by New Zealand travel specialist Shelley Ryder regarding some tour changes we were asking during the booking phase. She always provided immediate feedbacks and proposals on our special requests. 😊😊 Also, during the journey, Shelley was always very helpful for any kind of question or issue! We always felt to be in good hands! 😊 • We really enjoyed all the included excursions, organized at each tour stop. It was a good combination of learning about the beautiful nature or the fascinating wildlife of this country! Our trip included about 24 different events, all perfectly organized and booked by NZ Self Drive Tours and there was only one day trip cancelled, the “Heli-Hike” in Franz Josef, due to bad weather conditions. NZ Self Drive Tours provided a full refund for this trip, just a few days later! • We were also delighted with the excellent choice of accommodations during the journey (we booked the option “Premium Motels”)! They all were very clean, provided comfy box spring beds, offered well-equipped kitchenettete to prepare breakfast and were always located to reach restaurants and shops at short walking distance. In all the motels the people in charge at the front desk provided helpful information regarding local restaurants and sightseeing. 😊 • We were surprised by the big culinary variety in New Zealand! In most of the places we stayed, we had the chance to eat at restaurants providing food from all over the world, served with a good glass of local wine, beer or cider! 😊 • NZ Self Drive Tours provided a comprehensive tour information package, consisting of a paper book with all the important details for each tour day, a detailed map book to find your way on the road and just recently they published an App for Apple and Android devices, in which you have your tour itinerary with all details available as well – even offline. 😊 • If you are looking for a well-organized trip or you don’t want to spend hours on searching for the best hotel, excursions or rental car deals yourself, we can highly recommend one of the organized tours, provided by New Zealand Self Drive Tours! You won’t be disappointed!

Dr Hester de Jager & Patronella De Jager, Southern Highlights Tour, Travelled on 26th November 2019

We had a wonderful and unforgettable tour on the South Island! The scenery is truly breathtaking. Everything was well organized and we feel that we were able to see a lot! We only wish we could spend a little more time at each stopover, but we know that we had a lot to fit in in just a few days. It was a pity that we missed out on the train ride and Glacier hot pools, but we understand that it was difficult circumstances and we were, in fact, lucky to get away before the really heavy rain got people stranded in Franz Josef! Thank you for organizing the car rental extension and refund for the stuff we missed. We will never forget this tour. It was really great! Thanks again

Peter Plottel & Rose Chau, Ultimate New Zealand Self Drive Tour, Travelled on 2nd November 2019

Sorry for this delayed response. We just wanted to thank you so much for all the help you gave us both when we were putting our itinerary together and while we were travelling throughout New Zealand. Apart from some changed plans towards the end of our trip, due to the effects of unforeseen weather events, everything went extremely smoothly. The standard of accommodation was generally very good, though less than perfect in a couple of places and far too luxurious in one or two other places. In fairness though, that was probably an availability issue because we did book the holiday only a few weeks before our departure.

Bradley & Brenda Craig, Essential Grand New Zealand Tour, Travelled on 1st November 2019

Thank you for planning an exquisite tour for us. You modified our itinerary and accommodations as we wished. The places we stayed were outstanding: comfortable, clean, picturesque. Our hosts were helpful and friendly. Our excursions and activities all surpassed expectations, especially the extra night we stayed on Milford Sound because of an avalanche. We appreciate your processing refunds for the few events that didn't materialize, as well as the prompt service and creative problem solving you employed when we needed it because of weather changes. We will highly recommend NZ Self-Driving Tours. Our trip to your lovely islands ever will be one of the highlights of all our travels.

Jamie & Jennifer Kay, Auckland to Queenstown Southbound Explorer, Travelled on 28th December 2019

Thanks for organising such a great trip for us!! It was truly memorable and the hotels and excursions you arranged for us were perfect!! A few things for future trips that we discovered: In Kaikoura, we did the 3-hour peninsula walk which was amazing and free to see seals up close and great views. Not that we were going to do them but the swim with dolphins books up 6 weeks in advance so good to notify anyone interested in that. The seal swim might be the same. The hotels are probably best being in town here too as there are no taxis easily accessed in the town. We did enjoy the longish walks though 😊 In Bay of Islands, the HMAS scuba dive is meant to be amazing too with the ability to swim through the shipwreck so I’d add that as an option. In Auckland, Wynyard is a great place to grab a meal and drink. For the clothing needed for activities, what’s listed is meant to be for winter so we probably overpacked but it’s always better to be safe than sorry. In Franz Josef, there is a really nice 90min hike to see the glacier up fairly close. Just a heads up that we needed to ask for the GPS for the south island car and it didn’t work. The company apologised when we returned the car and the petrol gauge was broken as it was completely full but said it wasn’t but they said they won’t charge us for those. That’s about it! Thanks again for all your help. You’ve made this one unforgettable trip for both me and mum.

Doug Mullins & Maria Callis, Ultimate Explorer Tour of New Zealand, Travelled on 26th December 2019

The trip was FABULOUS!!! Thank you for setting this up and getting the extra things that we wanted added in. I am definitely recommending your business to others.

Kiam Por, Hung Yang Brendon & Nurhayati Seah, Auckland to Christchurch Highlights Tour, Travelled on 30th November 2019

We came to NZ for the 1st time in the winter of 2003 when we had our honeymoon with a guided bus tour. We told ourselves we will want to come back again one day but with a driving tour to see this beautiful country and its wonderful people. Finally, after 17 years we came back to NZ but this time with our 16-year-old son. I am glad we've chosen New Zealand Self Drive Tours to plan & arranged our 15-day stay. From the day we landed till we flew back home, everything went on very smoothly i.e the car rental, accommodations, attractions & information. We will definitely come back to NZ again and definitely with NZ Self Drive Tours.

Kathryn Vandenberk & Giuseppe Mangano, LOTR Adventure, Travelled on 21st December 2019

We had a GREAT trip. Every reservation was in order, and the app provided on my phone was excellent. We followed it every day and had no problems with timing, directions or events. We loved our tour and quite a few of my Facebook friends now want to visit New Zealand as we did.

Robbie, Dani & Bonnie Wood, Family Getaway Tour, Travelled on 20th December 2019

We recently booked a 2 week holiday to NZ and had the most fantastic experience with New Zealand Self Drive Tours and the wonderful Skye Follas who went above and beyond to ensure our trip was absolutely perfect. Every step from rental cars at airports and ferries with baby seats fitted in advance to excellent accommodation (again with cots ready on arrival) was planned to perfection for us which ensured any misgivings we had about taking a 2-week driving tour with a 10 mth old were swiftly and comprehensively dispelled. We have already recommended these guys to multiple friends and have only been back for 2 weeks. I cannot speak highly enough of Skye and the team. Thank you for making our trip and Bonnie's first Christmas a really special one :)

Hu Hong and family, Taste of the South, Travelled on 21st December 2019

The family enjoyed the whole journey and activities very much. The lodging arrangement was great and locations were excellent. Everyone fell into love with New Zealand and we will certainly come back for more vacations. Thank you again for all the effort making our holiday a truly memorable experience.

Dhawal, Prini and Aarna Desai, Fiords, Glaciers and Mountains Tour, Travelled on 23rd December 2019

Travelled to South Island for the first time with the whole family. The itinerary planning done and accomodation provided were all up to the mark. Our customised itinerary was done by Chelsea and it was a memorable experience. The mountains of Mt Cook to the various activities in Queenstown, NZ is definitely a place to visit. Thank you Chelsea for taking all the efforts in making our holidays truly memorable.

Jesse Yang & Samantha Lee, Auckland to Queenstown Highlights Tour, Travelled on 23rd December 2019

My apologies for the delayed feedback regarding our NZ tour. I found our tour was wonderful...each city was thoughtfully picked and the route was well thought out and planned. We enjoyed every city on our tour. My feedback relates more to the hotel accommodations and breakfast. Most of the hotel rooms and breakfast were very lovely and we really enjoyed them except for the following: 1) The worst hotel was in Kaikoura. While we loved Kaikoura, the hotel was old, no AC, intermittent internet and the breakfast was at the cafe next door was the worst (toast or cold cereal). Also, the male owner was a jerk...we were told our room wasn’t ready for check-in so we decided to head into downtown since it was a 10 mins walk but before we headed out, we asked to use the restroom. We were told yes but after we used the restroom...the male owner tells us rudely that strangers aren’t allowed to use their restroom. Um...we just tried to check-in and you told us to use it. 2) the hotel in Queenstown needs to stop using the dry chemical shampoo to clean their carpets. The chemical smell is overpowering and does not leave the room. Our initial room was so bad, it triggered a migraine attack and I had to ask them to change our room. Their lobby was stunning and breakfast was one of the best but their rooms were small and very dated. It did not match the initial appearance or the feel of the hotel. 3) the hotel at Mt. cook needs to do a better job with training their front desk clerks. The initial clerk had no idea what she was doing. She was so inept that someone else had to step in and we were given a room that was assigned to someone else as when we used the key to open the door...there was already suitcases in the room. Other than those 3...all of the other hotels were great and the breakfast at these hotels were very lovely. Thanks for your help with our NZ tour. Jesse and I had a wonderful time.

Trotter Family, Kim's Family South Island Experience, Travelled on 23rd December 2018

Almost a year has passed since we visited New Zealand, and I'm only now getting around to writing a review and working on my scrapbook. New Zealand Self Drive Tours was absolutely amazing! With only weeks to go before our month in NZ over the busiest Christmas holiday, Nicole took us under her wing and got to work! We made many alterations to one of their offered tours, and before we knew it, we had our dream South Island trip. We were pleased to arrive in Christchurch to a great package of atlases, picture books, tickets and a grand itinerary that was perfectly organized. With Nicole's help, our trip was perfect from one end to the other. Thank you for making our trip of a lifetime a breeze! Ka Pai!!

Suhairi Sumarni, Sumarni Sarmin, Hatijah Hassan & Kherlienn Kherman, Family Fun North Island Tour, Travelled on 15th December 2019

We had the pleasure of booking our custom itinerary through Christina Brockie who was most helpful during the planning process, allowing us to customise the holiday exactly as we wanted it. As with all holidays, there were occasions we required clarification from the main office (due to unexpected events) who were always readily available and provided us with good and reliable advice. They even managed to accommodate our request to change one of the pick-up timings from our hotel. All in all, a hassle-free holiday so we could focus on the more important tasks of enjoying the scenery, local food and culture!

Ann & Uwe Dahlmann and Family, South Island Coastal Self Drive tour, Travelled on 18th December 2019

We had a wonderful trip. Victoria organized our round trip very well, everything went well. We would book with your agency again. Great job !

Wendy & Edward Peskin, Grand New Zealand Self Drive Tour, Travelled on 27th November 2019

We had a fantastic trip. New Zealand Self Drive Tours arranged all hotels, cars, ferry and many entrance fees. They also booked tours such as Glacier at Mt Cook and at Museums like Te Papa. Everything was wonderful. They were available to help with itinerary changes when landslide prevented our journey to the west coast of the South Island. I would highly recommend them.

Patricia Marina Sugondo & Sonny Suryanto, Northbound Explorer Tour, Travelled on 17th November 2019

This is our second trip with NZ Self Drive Tours. And we still think it is the best way to explore and enjoy NZ. Louise had helped us to make our journey easy and enjoyable. Accommodation arranged for us were wonderful and some were beyond expectation. We would recommend NZ self drive tours to anyone planning a road trip to NZ. Thank you, Louise!

Hong Wah Yuen and Chip Hwee Ng, Christchurch to Auckland Must Do Tour, Travelled on 25th November 2019

Just wanted to say we had an absolutely awesome time over in NZ and thank you so much for booking and organizing everything for us! The preparation and choice and timing of the whole tour was amazing and extremely easy. All the instructions were easy to follow and clear and we had no trouble reaching each of the destinations and planned outings. The only minor thing that we noted that might benefit future travellers, and I'm not sure if you are able to...but perhaps either a way to include the overnight parking for Auckland/Wellington into the package fee or advise that travellers would need to find their own parking? Wasn't a big issue, but we didn't realise this until we got to the places itself.

Linda & James Comb, Mary & Lyle Larson, The Natural Wonders Of The South Island New Zealand Tour, Travelled on 16th November 2019

We had a good trip! Couple things I would note, would not recommend staying in a location one night. I felt we move too much thus not getting to know the areas we stayed. I would recommend that your company try to limit the number of times a trip stays only 1 night. Drive times were a little longer than expected due to roads so would suggest that the drive times were a little longer than listed. Liked accommodations other than our first night in Christchurch but we changed our return to Christchurch to stay an extra night in Akaroa which was the right decision. Nicole was great to work with!

Wallace & Robyn Mills, South Island Coastal Self Drive tour, Travelled on 22nd November 2019

The trip was excellent. This time round we managed to get to the top of the Franz Josef Glacier, which was a wonderful experience. The flight in the helicopter allowed excellent views of the glacier and its surrounds. Even though it rained during our cruise on Milford Sound, the rain and the wind made for some spectacular views of waterfalls being blown sideways. Accommodation along the way was superb, no faults there. The trip was well organized and assistance was available at the end of a phone line. Many thanks to the team.

Linda, James, Mary and Lyle - The Natural Wonders Of The South Island New Zealand Tour

We had a good trip! Couple things I would note, would not recommend staying in a location one night. I felt we move too much thus not getting to know the areas we stayed. I would recommend that your company try to limit the number of times a trip stays only 1 night. Drive times were a little longer than expected due to roads, so would suggest that the drive times were a little longer than listed. Liked accommodations other than our first night in Christchurch but we changed our return to Christchurch to stay an extra night in Akaroa which was the right decision. Nicole was great to work with!

Michael & Helen - Northern Explorer to Southern Adventure Tour

We are now back in Cape Town following our month-long visit to Australia and New Zealand. Everything went according to plan and we were mostly able to do the things that we hoped to do, including the helicopter flight over the glaciers and snow landing thanks to a break in the weather in Franz Josef. The train journeys were excellent as was the ferry crossing on the Interislander. Your app is user-friendly and has loads of useful info. Overall the hotels were fine, other than the Scenic in Dunedin where we requested to change rooms which was dealt with immediately by the duty manager. The Scenic hotel in Franz Josef however was very nice. On reflection, the only thought we have is that our time in NZ was too short as there are places where I would have liked to add an extra day and parts where the driving distance was too long with so much to see on the way, e.g. Dunedin to Te Anau and Queenstown to Franz Josef. In all it would only have meant adding on an extra week. Our son and his girlfriend are on their way back from Queenstown today, after spending a week exploring the North Island, followed by a second week on the South Island where they concentrated their travel on the West Coast. They have shared some stunning photographs of the places they visited. Thank you for guiding us on our visit to New Zealand; we thoroughly enjoyed our adventure and greatly appreciate the effort you put into making it the success that it was. We would highly recommend your company's services.

Roberta Oswald, Betty Hrycyshyn & Elizabeth Johnston, Photography Bonanza around New Zealand Holiday, Travelled on 31st October 2019

We are back from our wonderful NZ trip. It was spectacular. You did a great job planning it. Everything ran smoothly and the accommodations were terrific, including Penguin Place! Please enjoy the video of the trip and have a wonderful Christmas.

Charles & Katherine Charalambous and Fiona & Keith Murray, Queenstown to Christchurch Food and Wine Tour, Travelled on 18th November 2019

Thank you Kasmira for your good work. Steve Simpson and yourself put it together nicely to make our holiday an enjoyable and memorable one. Our only regret was not experiencing Milford Sound because of the weather. Our group of 10 loved the South Island of New Zealand. Your program was well thought out and we grouped together and made the most of what was offered. Keep up the good work for we will return to enjoy more of your beautiful country.

Balasubramanian Family, Auckland to Christchurch Wonders of New Zealand Tour, Travelled on 8th November 2019

We had a wonderful time in New Zealand. Excellent itinerary, beautiful scenery, the central location of hotels/motels, comfortable accommodation, attractive add-ons. Lakes and waterfalls everywhere; sheep grazing green fields; oceans and boulders; snow-capped mountains; dolphins and seals. Top of the list -- Milford Sound overnighter, Franz Josef Helihike, Glow Worm Cave, Wai-O-Tapu Thermal Wonderland, Redwood Treewalk, Catlins Beach Resort, Punakaiki Beach Resort. Favourite City - Queenstown (with zipline activity) Others - Huka Falls River Cruise, Doubtful Sound, Penguin Conservation, Te Puia.

Richard and Margalit Buchta, Southern Coast and Stewart Island Nature Tour, Travelled on 7th November 2019

Great trip all around, all planned well. Additional night trip on Stewart Island to see kiwis was rained out, while glacier trip was cancelled due to bad weather. Enjoyed Queenstown and area which in hindsight could have been extended to see more. The accommodation was great although I had expected hotels with rooms with lake views in Te Anau and Queenstown.

Julie Williamson & Cary Payne, Auckland to Christchurch Highlights Tour, Travelled on 22nd November 2019

Jo, Cary and I just returned to Denver after a great trip around New Zealand. I wanted to thank you for encouraging us to stick with the Milford Sound tour. It was fantastic, even in the rain, and perhaps because of the rain- the waterfalls on the sound were just amazing. Trips and Tramps did a wonderful job as well. Our trip was amazing, and we had a great time. Thanks for being so responsive to all of our questions, and helping to reroute mid-way through. We were really glad to do the drive from Queenstown to Lake Tekapo instead of flying to Christchurch - it was a beautiful drive up there. Everything went well, and the days flew by!

David & Angela James, Auckland to Christchurch Highlights, Travelled on 5th November 2019

Thanks for organizing a great trip, we both thoroughly enjoyed our time in New Zealand and will hopefully return at some stage to explore the South Island.

Duncan & Donna Graham, Wellington, Walking and Wildlife Tour, Travelled on 9th November 2019

Shelley did a great job organizing our trip for us. The Te Papa museum has great exhibits and is a comfortable venue to explore. Although it was pouring rain for our first Tour to Matiu Somes Island we had a wonderful tour. Our guides were knowledgeable and we were able to spot a number of birds as we learned about the preservation efforts on the island. The ferry to Picton was a rough ride & quite foggy for most of it. We could tell it would be beautiful in better weather, but enjoyed the trip anyway.The drive to Abel Tasman was exciting but again very windy & wet. The Abel Tasman Marahau Lodge was beautiful - very private and well appointed. We were able to enjoy the sun on our private patio before walking a trail through the Park & enjoying good food at the Pizza Place. The cruise to Tonga Island Reserve was great - lots of dolphins & seals & finally warm sunshine. The hike back was vigorous but interesting. The west coast was stunning although the rain moved in again. Pancake rocks are extraordinary & we were able to get in a quick trip upon arrival & the next morning between the rain drops. The tree house was great, although we were loading & unloading in the pouring rain! The drive to Arthur's Pass was quite scenic. Our accommodation was on the outskirts of town so other than walking to & fro in wet cold weather, we didn't explore the trails. The drive to Kaikoura was stunning and our accommodation the best. We had an amazing view of the snow caps, rolling foreground & the sea from our window. It was a pleasant walk to the bustling town. Our whale watch was successful. We spotted our whale, watched him spout & dive and saw several albatross, dolphins & sea birds. Knowledgeable guides rounded out the trip. The drive to Christchurch was comfortable and we were able to return the car easily & sign in at the airport. All In all a great adventure hindered only by the rain, but we just carried on & enjoyed it regardless.

Anita & Tom Medina, Spectacular New Zealand Highlights Trip, Travelled on 7th November 2019

Nichole designed a fabulous trip for us and included so many nice details we wouldn't have thought of. We had such a fabulous time and would love to return someday. We highly recommended your company to friends. Thank you for the wonderful experience in New Zealand!

Ravi Shah and family, Milford Sound Highlights Tour, Travelled on 11th November 2019

Thank you, Chelsea, for helping us organise an amazing tour. All the arrangements were perfect given that we had some very specific requirement. You were also able to accommodate our dates, especially during the busy period. Thanks once again for being prompt in your responses and clear in your comms. What made it even easier was your ability to understand our needs and dealt with them in a friendly manner.

Theresa Machin & Family, Spectacular New Zealand Highlights Trip, Travelled on 5th November 2019

Hi Nichole. I want to let you know how delighted we are with the arrangements you made for us. Everything went without a glitch We so enjoyed all the accommodations that you booked for us- they were perfect amounts of space and privacy. Of exceptional notation are the managers, Kerry, at Vinters Retreat, and Matt at Merivale Manor. They went beyond for us- our daughter left her wallet in the Wellington hotel, only realizing she forgot it once we had boarded the ferry to cross to the South Island. The front desk at Wellington arranged for the courier pick up- we naively suggested it be delivered to Vinters Retreat- as we were there for two nights- not appreciating the travel/courier implications. Kerry kindly assured us that she "would handle it for us" and she arranged to have it redirected to Christchurch When we arrived at Merivale Manor, we learned that Matt had travelled to the airport to pick up the couriered wallet so as to ensure that our daughter had it. Their service was exceptional. Also, Kerry upgraded our room arrangements to a three-bedroom unit, figuring that by Day 5 they might like their own bed and their own room. Our girls were thrilled and so appreciated her thoughtfulness. Our wine tour was by van, as weather was rainy- our guide, Kaya, was so knowledgeable, and so lovely to spend a day in her company We so appreciated the Milford Sound bus excursion- a great break from driving in our car. The car was very roomy, and lots of room for our luggage. Car rental was hassle-free picking up and returning I can't say enough about how pleased we are with all the arrangements you so thoughtfully made. We so enjoyed all our excursions Our trip is one of our lifetime highlights, thanks to your commitment to quality service, and upheld by the accommodations you selected for us. The scenery of New Zealand is exceptional- unsurpassed by the warmth and hospitality we experienced from your services. We have wonderful memories to cherish.

Susan Peterson & Cathy Porter, North Island Adventure, Travelled on 31st October 2019

Thank you so much for a wonderful experience in New Zealand and with your service. Everything was perfect so well organised and exactly what we wanted. The only downfall was our stay at wellington the room was not 100% clean, also no parking there. It was a great position, but Abel Tasman round the corner would have been a better choice. Thank you again for a job well done, I have told everyone of your wonderful service and would not hesitate to call you again on my next trip.

Susan & Colin Wales, Elspeth Lowes, North to South Explorer Self Drive Tour, Travelled on 1st November 2019

Thanks, Kasmira for all your arrangements for our trip! We were pleasantly surprised by the standard of the hotels that you had booked, we didn't expect 4-star treatment and even had an upgrade to the penthouse for our second stay in Auckland! Unfortunately, the app would not work on my phone so we missed some of the detailed info there and, in retrospect, we should have opted for longer stays in fewer places as the amount of driving became too much. Maybe that is something you could mention to older clients like ourselves. Highlights were: the Waitangi Treaty Grounds, Lake Taupo and environs, Hamner Springs, Lake Tekapo and having a lovely clear day as we approached Mt Cook. Special thanks to Louise who helped Colin arrange a motel close to the Timaru Hospital following my accident at Mt Cook, to the Heritage Hotels guides and staff and to the NZ Health Services for such good care!! Will send you some of my stand-out pics, we certainly enjoyed the wide variety of beautiful scenery and interesting experiences.

Ed & Deborah Gray, Auckland to Queenstown - From The Worlds Fastest Indian to Auckland Americas Cup Boating, Travelled on 17th October 2019

Abby, our trip through your country will be on our minds for the rest of our lives. Around every corner was something new for us to marvel. This was our 35 anniversary of marriage. On our 25th we went to Hawaii, but we both have agreed that New Zealand is Hawaii on steroids. The addition that we made to Invercargill was great, my motorcycle friends back home are already jealous that I have photos of the Worlds Fastest Indian. Transition from North to South Island went smoothly (except for a windy and rough crossing). Cars were great, great fuel mileage. Most hotels we stayed in were outstanding, especially the Chateau Marlborough Now for a couple of negatives, for your guests I think reserved parking at hotels should be included. A hotel change in Queenstown I think is in order. There was no lift to our floor, so baggage had to be carried to our room. Abby I hope my short story helps you and your company to continue to provide great memories for your clients. Again thank you.👍👍👍👍👍👍

Sheryl & Paul Gray, Kerri & Gregory Crawford, Customised South Island Coastal Tour, Travelled on 25th October 2019

Our trip was expertly arranged and I will have no hesitation in recommending it in the future. Communication was excellent and delivered in a timely manner every time. Thank you for organising this trip and allowing us to share your beautiful south island with magnificent vistas everywhere. A trip to remember.

Larry & Linda Lawrence, North to South Explorer Self Drive Tour, Travelled on 24th October 2019

We had a great time with New Zealand Self Drive (NZFT) assistance, however, we had a few incidents that were, in the end, handled very professionally and to our total satisfaction. Ms Amy Ellis, General Manager, listened to our concerns and rectified each very smoothly and quickly. We have nothing but the highest regard for her intervention in the incidents which could have marred the trip we have planned and looked forward to for several years. Also, the ladies we dealt with on the phones and chat with were helpful. NZFT is fortunate to have Amy Ellis.

Jack and Peggy Cahill, Customised South Island Natural Discovery Tour, Travelled on 24th October 2019

Memories of our amazing trip to New Zealand will be forever in our hearts, and part of that great experience included your care and your professionalism. Jack and I sincerely thank you for being available to us in every detail. The trip was so easy, in great part, because of you, allowing us to enjoy every moment. We thank you. Please know we shall smile whenever we think of you.

John & Roz Frogley, A Taste of the South Tour, Travelled on 23rd October 2019

Nicole, thank you for your recent email regarding our trip. Roz and I had a great time touring the South Island of NZ, particularly because of the attention to detail with the itinerary you prepared for us. As it was a special occasion for us, being our golden wedding anniversary, we were absolutely thrilled with the surprise extras you had arranged at nearly every nights stay. From a lovely room upgrade at the Distinction Hotel in Christchurch on our first night, next a magnificent anniversary meal at the Hermitage at Mount Cook which was a wonderful and very meaningful surprise; so thank you so much for this Nicole. We then found an anniversary treat arranged by the management of the Millennium Hotel in Queenstown waiting for us on our arrival there - this consisted of a special dessert tray which we enjoyed. Another highlight was the dinner cruise to Walter Peak Station on the SS Earnslaw. We were greeted by staff there who had been informed of our 50th anniversary and so, they looked after us incredibly well. We met with a lovely greeting of, 'so here you are at last - we have been waiting for you both'; as we had had to reschedule from the previous evening due to the avalanche at Milford Sound. We were shown to a table for two and provided with a couple of glasses of champagne. Then our two hostesses kept coming back and making us feel very special on the night. It was a lovely dinner and the entertainment provided by the sheep shearing and the exhibition put on by the sheep dogs was fabulous. On our last night, Nadine at the Distinction Hotel in Christchurch (again) arranged a surprise anniversary dessert treat for us in the restaurant. So, wonderful memories of our special anniversary - and that is not forgetting all of the marvellous scenery which New Zealand can boast about. The car selected by you was perfect for our tour and it behaved very well in some rough weather which we encountered, but then again it is the rugged west coast of the South Island and we know it can have inclement weather; it didn't spoil anything for us though. The two times our itinerary had to be changed or, rescheduled was not too great a hardship. The road was cleared in time for us to embark upon our cruise at Milford Sound and we had a great time there. Overall Nicole we really cannot thank you enough for the care and attention you and your other colleagues have shown to us before and during our time in New Zealand. It is a great credit to you all that even through adversity (such as the two avalanches) a wonderful holiday can be secured. Thank you all again - we will certainly be recommending you and your service to anyone we speak to into the future.

Jerry & Libby Hubbard, The Natural Wonders Of New Zealand, Travelled on 23rd October 2019

Nichole White, with New Zealand Self-drive Tours, did an amazing job preparing an 18 day trip of a lifetime that took my wife & me from Auckland to Queenstown, with many stops in between. I highly recommend the self driving tour that was smartly planned and flexible so we could deviate from the schedule when we wanted. The entire country is beautiful and the New Zealand people are wonderful - very nice and go out of their way to help. The New Zealand Self-Drive Tour App was very helpful, particularly for our schedule that kept us on the go. The App is easy to access with your daily planner clearly laid out, including maps and quick links to many special things of interest along the way. This vacation exceeded all expectations, due largely to Nichole White, who did not miss a detail.

George & Leah Bemis, Discover New Zealand Tour Customised for George & Leah, Travelled on 21st October 2019

An excellent trip and again very much enjoyed our stay in New Zealand. Looking forward to returning to your country as it is a favorite place of mine to return too.

Mark Wensrich, 17 Day Christchurch to Auckland Must Do Tour, Travelled on 18th October 2019

A vacation it took me a lifetime to save up for, and the vacation of a lifetime. I felt at home in New Zealand.

Charles & Nora Harris, Nathan and Sarah Gillispie, Making the Most of Explorer New Zealand (3 star), Travelled on 12th December 2019

Great job on picking chauffeurs, places to stay and allowing plenty of time to drive and site see. We really enjoyed all the unique places we stayed in. Our favourite was especially the Havenz Punakaiki on a cliff and the Church Hahei Cabins in the gardens. As a suggestion, we would have enjoyed cooking at the Havenz Punakaiki so perhaps you can suggest picking up food along the way. There aren’t very good restaurants available. It was also nice to have lodged with Nathan and Sarah in a shared living space for each of the holidays. Appreciated your suggestions for other activities and sites to see. The wine tour was excellent and a lot of fun. The doubtful sound tour was terrific and we had good weather. So glad we did Doubtful sound rather than Milford Sound. Lots of buses full of tourists went to Milford. Overall great experience. First time I used a travel service. Usually, I arrange all of the trips so I was septic and you did a great job. Thank you!

Anne Hynes and Cal Clark, 8 Day Northern Highlights Tour, Travelled on 21st October 2019

I wanted to let you know we had a fabulous trip! New Zealand is so beautiful and the people are so wonderful and helpful as well! When we arrived, our driver was waiting for us just as planned, and when we got the hotel they had a room available for us and it was an executive upgrade! At the end of our trip with NZ touring we then ended up staying at CityLife for the remainder of our stay as well- It is a wonderful hotel with great service and such a handy location! ( Luckily we missed the downtown fire issue) . Everything else with the driving tour went just as planned, all our activities in the itinerary were amazing and our motel stays/ breakfasts were great too! We loved that most of them were “suite” style with separate bedroom, living and dining areas! Some of our favourite things were the first-night harbour dinner cruise – we actually went sailing on a sailboat for this – totally unexpected and amazing! Bay of Islands is a wonderful place to be, I actually could have used another day there – beautiful! ( As FYI, we never did get to the Waitangi Treaty grounds, our own choice, as we needed some rest!) The Redwoods Night Lights Treewalk is actually above ground up in the trees – everyone needs to do this! And the Waiheke wine tour and dinner was my personal favourite. All in all, Cal and I would like to personally thank you for the time you took to set up all of this for us and making changes to suit our needs. And you really came through for us on our trip when we had to switch our reservation nights for Redwood/Maori events – that really saved us and we were so glad not to miss either of them! Along our travels, whenever we talked to people we let them know about New Zealand Self Drive Tours, New Zealand Fine Touring, and how helpful you were in setting up our trip! Fun fact – we really loved that at every hotel there was a carton of milk waiting for us to have with our tea – it is a nice touch! And I also wanted to ask if New Zealanders drink milk?… whenever we asked for cold milk as a beverage this seemed to be an odd request – lol!

Patricia Seymour & Joy Enever, The Wonders of the South Island, Travelled on 15th October 2019

We thoroughly enjoyed our holiday in NZ. The only slight criticism was the helicopter ride.. for the price was not worth it. The day was very inclement (not unusual) however, disappointed we didn't fly over the mountains with snow-capped summits, instead landed for 10 minutes on a hill close by, spent 10 minutes there, and straight back to the airport... I guess if we had cancelled they would miss out on their $'s. Our accommodation was fantastic... thankyou. Overall, a great job...thank you all.

Jenny & Gregory Quilliam, Coast to Coast Self Drive Tour, Travelled on 16th October 2019

Our trip was excellent, with the meticulous organisation by Louise. Enquiries were responded to very promptly.  Accommodation included some interesting and historical sites, with uniformly helpful hosts. We will be signing up for a similar driving tour of the North Island later next year. Many thanks for a great driving holiday.

Kerrie Davis & Julie Connor, South Island Grand Tour, Travelled 12th October 2019

Just wanted to thank you for your assistance during our Self Drive tour of New Zealand. The itinerary and paperwork provided were absolutely fantastic and everything worked so well. Thank you for contacting us about the change to the train trip from Greymouth to Christchurch. If you are still in touch with Abby, it would be great if you could thank her for preparing such a fantastic itinerary for us. We feel we saw so much of the south island in our 23 days. We look forward to returning to New Zealand in the future.

Diane & Peter Williamson, 21 Day Discover New Zealand Holiday, Travelled on 20th September 2019

We had an amazing holiday due to Jane’s great work with our bookings, from our pick up at Auckland airport to our drop off at Christchurch airport. The accommodation, hire cars & transfers ran like clockwork. Spectacular scenery & friendly locals made the trip memorable. A highlight was the Mitai Maori experience at Rotorua. It was unfortunate that the fishing trip at Queenstown was cancelled at last minute due to lack of participants as this was something Peter was really looking forward to. We loved New Zealand and would thoroughly recommend booking through Jane and the wonderful staff at New Zealand Self Drive Tours. They look at your interests & what sort of holiday you are looking for and make an itinerary with suggested activities. A phone call to them anywhere along the way with any questions were quickly responded to and nothing was too much trouble for them. We had a fantastic trip and look forward to returning and exploring some areas we missed.

Nolan & Tara Berg, South Island Day Self Drive Tour, Travelled on 26th September 2019

Nicole, we very much enjoyed our New Zealand trip. We had a wonderful time, made lots of memories, and took over 1500 photos to remember our trip of a lifetime. We did endure a bit of rain during our stay, but as we were mostly prepared for that, we still saw and did most of what we had planned, although we did get a bit wet a couple of times. Our only regret was not taking more time for this trip, like another month! While a great overview of the south island, it does require a bit of driving on some days. We especially enjoyed multiple days stays in one location where there was plenty of opportunities to explore. I've decided we will have to return and do more thorough research in several areas again someday. We have been asked by our family and friends "Which stop was you favourite". We have been unable to come up with one favourite, more like 10 or 15. A beautiful part of the world we felt very fortunate to visit. We thank you very much for the coordination of the entire trip, including transfer from the airport, rental car and of course, all the accommodations. We also appreciate your update and coordination of the change that was made to drop the train trip after the rail closure. All the accommodations except for one, we would highly recommend. We appreciated the personal touches and quality of the chosen accommodations. The only accommodation we did not feel was in the same category as all the others was the Charles Court Motel in Greymouth. While adequate, we, unfortunately, had been spoiled by all the other accommodations and just felt this one didn't meet the same standard. The appearance is a bit tired. Since we ended up driving back to Christchurch the last day, if I had planned ahead, I may have requested we stay again in Arthurs Pass. Thanks Nicole for coordinating a wonderful experience. One we will never forget.

Ahmad Zaidi Hatta & Norsabrina Razak, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 7th October 2019

Our greatest holiday so far. The well-prepared and tailor made trip was great and hassle-free. It was quite a relax journey although we drove almost 2,200 km which took us from Christchurch, Akaroa, Lake Tekapo, Aoraki Mt Cook, Te Anau, Milford Sound, Queenstown, Wanaka, Franz Josef Glacier and Greymouth. The trip also took us on board the Tranzalpine train from Arthur's Pass to Christchurch. Our consultant, Nicole was ready at hand to accomodate any last minute changes to the plan such as the heavy rain at Te Anau glow worm cave and train derailment at Greymouth. We wished we spent more time at Aoraki Mt Cook and Wanaka. Nevertheless, it was smooth as all arrangements were well laid out and planned. Thank you very much from both of us for making this trip one of our best holidays so far.

Chris & Lynette Rasmussen, Contrasting Landscapes of the South Island Tour, Travelled on 14th September 2019

We had a wonderful 26 day holiday which was organised by Nisse Perry. Our holiday which was our 4th amended plan after adding days/day trips and changing things to sort our travel plans around air flights. Nisse did a fantastic job planning our trip based on our requirements and was a pleasure to work with by phone or Emails, even with an overnight cruise change just before starting our trip. The handed over Travel Package had our day to day itinerary, additional suggestions for each day, travel map book, motel/car rental info with local contact info for all parts of our holiday. We have no hesitation recommending Self Drive Tours. We hope to return to New Zealand one day and will use NZ Self Drive Tours in the future. Thanks

Dilip Chari, Dhruva Narasimhan & Families, Auckland to Christchurch Essential Highlights Holiday, Travelled on 28th September 2019

Our 12 days North + South Island Tour was amazing, loaded with the activities and paced perfectly and we enjoyed every minute, experiencing the phenomenal New Zealand scenery. Everything was laid out appropriately and the journeys were spot on. All the accommodation was centrally located making it easy for us to explore the place, and we really liked our stays at Rotorua, Mt. Cook, Franz-Josef and Kaikoura. There were absolutely no problems with our tour. Everything went as planned, except for the U-fly in Wanaka, which was unavoidable, given maintenance-related. Shelley was a great help answering all of our many questions during the planning stages and helped to facilitate a special trip for us. We recommend NZ Self Drive Tours. Thank you, Shelley, for providing very clear instructions and all the information we needed for a wonderful and perfectly organised holiday.

Eamonn & Deirdre Mahony, Auckland to Christchurch Highlights, Travelled on 15th September 2019

We had the holiday of a lifetime all made better by the fabulous job that Jane did organizing every detail from being collected from airports and train stations to booking every hotel, ship and train and giving us great directions of where we stayed and things to do at that location.  It took all the pressure away from us and we could enjoy every day of our holiday with no worries. Thanks again Jane for the fabulous job you did to make our holiday one to remember.

Melanie & Keith Rozairo, David Stralow, Leanne Campbell, The Southern Circuit, Travelled on 29th September 2019

I would like to sincerely thank Chelsea for the amazing holiday that she organised for us. From the picking up of the car, accommodation check-in and booked activities everything flowed smoothly. Everyone we dealt with was helpful, courteous and friendly. We appreciate all the detailed information, maps and local knowledge. We enjoyed this beautiful country so much and highly recommend NewZeland Self Drive Tours

Gail & Max Hart, Taste of the South Island tour, travelled on 21st September 2019

Kasmira, Max and I would like to express our appreciation for the excellent service we received with regard to the organising of our recent tour.  Every part of the tour was spot on including the accommodation.  We thoroughly enjoyed our trip and will definitely be returning to New Zealand in the future when we get the chance. Obviously we were disappointed at missing the Milford Sound and Mt Cook cruises but realise these things can't be helped. Once again thanks again for your professionalism.

Michael & Marion Imer, Family Fun North Island Tour, Travelled on 21st September 2019

Rommy was wonderful! Everything arranged as we wanted, flawless execution. Great travel company to deal with - prompt and efficient in all aspects. Highly recommended.

Eamonn & Deirdre Mahony, Auckland to Christchurch Highlights, Travelled on 15th September 2019

Well, we are back home, working and into our daily routine. We want to thank you for the amazing amount of work you put into making our holiday one to always remember. We were delighted to have a taxi waiting for us when we arrived in Auckland with the lovely bag full of all the details of our trip. You thought of everything. We loved all the hotels we stayed in and our extra night on the farm was perfect. I kept the book you made out for us on my lap every day and we did some of the things you suggested to do along the way. We were blessed with the weather which showed off your fabulous scenery at its best. The trip from the north to the south island was also beautiful. Everything was fabulous and so well organized. Thanks to you and your team for a once in a lifetime holiday. 

Melanie Sailer and Linda Johnson, North Island Highlights Tour, Travelled on 8th September 2019

The trip was amazing! Everything was laid out really well and the tours were spot on! Working with Sissy was easy and she was very accommodating! The guides were great! One recommendation would be on the driving directions to outline to estimated times to get from one point to the next. The distances were listed but not the amount of time it would take (estimate of course). While easy enough to find out after plugging it into an app, having it on the trip book would make the planning a bit quicker. Otherwise everything was amazing! North Island is truly a land of beauty and diversity!

Vishwak Vajendar & Shubha Arehole, Auckland to Queenstown Honeymoon Tour, Travelled on 6th September 2019

It was our Honeymoon trip and we had a wonderful time in New Zealand. Right from the beginning of making am enquiry till I took my flight back, it was very smooth and flawless. All the information I needed was provided to me way earlier (Digital and Printed copy) or upon landing which helped me plan accordingly. So happy that we chose NZ Self drive tours for our trip and there was never a single moment of regret. Nicole Andrews, who helped me in putting this together with NZ Self Drive Tours, is a very friendly person I have ever talked to. She did a fantastic job in getting to know what my needs are and build a trip based on my requirements. I highly recommend NZ Self Drive Tours if any one plans to have a self drive tour in NZ.

Steve, Delwyn & Jacob Craig, Southern Explorer Tour Christchurch to Christchurch, Travelled on 1st September 2019

Overall we are very happy with the package we were provided with, I would no hesitation recommending you to my friends , all of the accomodation was very good , the views at mt Cook from our balcony were exceptional, the standout motel was at Franz Joseph Glacier, very high quality and service, The vehicle supplied a Toyota Highlander was a solid performer, perhaps slightly bigger than expected but very comfortable , we enjoyed everyday with lots to see with the possible exception of day 3 from MT Cook, very limited things worth stopping for , But one average day out of 11 great days is exceptional...thanks

Gil, Marie Yvonne & Noah Sanchez, Auckland to Christchurch Self Drive Tour, Travelled on 18th August 2019

We took a 10 Day self-drive tour this August '2019, that started in Auckland and ended in ChristChurch . Christina Brockie was our travel advisor, working with her was a breeze and a pleasure. On our arrival at Auckland, we were met by their representative at the airport who then brought us to our hotel and handed over our travel package. The package contained our itinerary, hotel/car rental info and local contact info of the New Zealand Self Tours team. They also compiled everything into a booklet broken down by day plus some suggestion of side trips and activities for the place we were to visit. All the accommodation for the most part was to our expectation, a couple of the Hotels (Wellington and Marlborough) were really nice. All the hotels were very clean and centrally located making it easy for us to explore the place. Our room in Sudima Lake in Rotorua was dated and needed an update. The rental car provided was through EuropCar, the SUVs were new. On the way to the South Island, we dropped our SUV in Wellington to grab the ferry on arrival we went to EuropCar and the SUV was ready for pickup. Easy in and out. Even though it was winter season in NZ, it was mild for the most part. So, we were able to spend a lot of time outside. The good thing about traveling off season, is that we did not have to fight the crowds. If we had a couple more days to spare, we would have made our way to Queensland from ChristChurch. We have done several self-drive tours in the past in other countries and this is the format we enjoy. It allows get around on our own schedule, explore place that are off the beaten path (i.e. Waiheke, Tamaki Maori Village, Akaroa) and get some feeling of the local culture. Using New Zealand Self Drive Tours, certainly hit the mark.

John & Gina Reid, The Wonders Of The North Island - Off-The-Beaten Track, Travelled on 6th August 2019

Hi Nichole John and I had a wonderful holiday, just what we wanted and everything flowed seamlessly! All our hosts and their accommodation were spot on and so friendly as well. The trip itself was perfect with heaps of great scenery, walks and drives; we came home so relaxed that all our friends remarked on it! Thank you very much.

Sean Patrick, Mandy (Bee Lian), Fynn Patrick, Anna Mae Jermyn & Koh Xiu Ming, Customised North Island 10 Day Family Highlights, Travelled on 2nd August 2019

Shelley has been great in planning for both our trip to NZ. She is especially helpful when we have a little accident with the car and love the quick response from her and the office. My kids especially enjoy the Hobbit tour (the dinner was fantastic) and glow worms cave. All the accommodations are well planned too. View at the Castaways Resort is breathtaking but not impress with their only restaurant there. Foods are a little on the expensive side, service was great but we end up smelling like BBQ when we walk out. Especially love the little booklet prepared by Shelley. Very clear instructions and has all the information we need. Overall, we had a wonderful vacation. Thank you Shelley.

David & Dawn Tesarowski, The Natural Wonders Of New Zealand - North & South Island Adventure, Travelled on 23rd July 2019

We were extremely pleased with the tour arranged for us by Nicole White. The cars, accommodations and excursions were terrific and we enjoyed them all. From our first contact to the last, Nicole was the ultimate professional and engaging. Communications were timely and we were informed of any change to schedule with as much notice as possible, e.g. name change for a hotel, weather-related cancellation of a tour. We wholeheartedly recommend New Zealand Self Drive Tours.

Jeannette Vinke and the Ahsan family, Christchurch to Christchurch 14 Day Highlights, Travelled on 29th June 2019

Chelsea did a fantastic job. We had a great holiday, and very relaxing as all was organised perfectly. Thank you!

Anne Woo & Michael Withington, 11 Day Christchurch to Auckland Essential Highlights, Travelled on 30th June 2019

We thoroughly enjoyed our trip and had an amazing time. We were lucky to have such good weather too. The itinerary was well organized. Everything went very smoothly. The car (Toyota Corolla) we got in South Island was noticeably superior than the car (Holden) we got in North Island. The hotels were well chosen. The best ones were the Rees Hotel (clean, modern room with a great view and friendly service) and M Social (very slick and comfortable room). The Millennium Hotel in Rotorua was disappointing (the bathroom looked tired and the heating wasn't working properly). The highlights of the trip were the Mount Cook Observatory, Milford Sound cruise, the helicopter ride and the Hobbiton tour. Thank you for arranging such a wonderful trip!

Brittany Arnott and Adam Strauss, 15 Day New Zealand Grand, Travelled on 29th June 2019

We chose the fourteen day New Zealand grand tour and added an extra day in Rotorua. This trip was a fantastic way to see the sights of both of the islands in an extremely fast-paced way, cover as much ground as possible and spend loads of time on the road experiencing the phenomenal New Zealand scenery. What I will say is if we were to do another NZ Self-Drive, we would spend closer to a month just to really get the most out of each unique place we were visiting. I think that the long drive times were perfectly fine for us as we’re both young and adventurous, but anybody older than us may struggle with doing the longer driving legs with only one registered driver (you can’t hire a car on a probationary license in NZ). The accommodation chosen (motel/hotel 3-4 stars) were above and beyond expectation. In several of the accommodations (notably in Te Anau and Dunedin) we were provided with upgraded rooms, and everybody we dealt with at each facility were extremely friendly and helpful. The exception to this was the accommodation at the Mercure Resort Queenstown, which I found to be subpar for a four star hotel with a world-renowned reputation. Accommodation highlights were definitely Punga Grove Motels and Suites (seriously - don’t sleep on Franz Josef. It was literally my trip highlight) and the Nautilus in Napier. As for hire cars, we were sorted out by Europcar and met with professionalism and efficiency in all three locations we dealt with - Auckland, Picton and Christchurch. Throughout the entire booking process; from choosing an itinerary, to finalising and booking, to arrival and departures procedures were handled by Chelsea at New Zealand Self-Drive Tours. I genuinely feel as though Chelsea went above and beyond to put my mind at ease and ensure that every step in our trip was planned meticulously - as I am a fastidious person, this suited me very well. The activities and recommendations provided by Chelsea were great suggestions. If we were to do this again, I would add in some of these activities as part of the booking process to ensure that we were doing things in the most cost effective way possible. We would 100% choose this company to travel with again. Everything was planned perfectly, and Chelsea was beyond fantastic. Thanks a million!

Russell & Catherine Johnston, New Zealand's Contrasts, Travelled on 20th June 2019

Hi Jane, What a wonderful trip. Everything went smoothly as promised. Our accommodation was top notch and we do not have anything negative to say. We appreciate all the time and effort that you put into making our holiday first rate and we would have no hesitation in recommending your company to all our family and friends. Thank you once again.

Dawn & Clifford Smith, North to South Island Explorer, Travelled on 21st June 2019

We had the most amazing self drive tour of New Zealand. Nisse helped us with the planning and we could not have been happier. We spent 15 days driving through the North and South Islands and was not disappointed. We saw so much beautiful scenery and we were able to stop when wanted to, go off the beaten track and just experience New Zealand like a local. The people of New Zealand are so friendly that you never felt like a tourist. Our favorite scheduled activity through our self drive was the Whale watching tours and the Milford Sound Cruise. Our favorite stop that we found off the beaten path was the Glenorchy Animal Farm where we were able to feed the sheep and alpacas and many other domestic farm animals. My husband is sold on the self drive tours now. I highly recommend NZ Self Drive Tours and our tour specialist Nisse.

Katharina Franck, Top of the South Island Explorer, Travelled on 19th June 2019

Brilliant trip. Very well organized and a great selection of hotels to stay in along the way. Thanks.

Doug & Jordan Akin, South Island Outdoor Spectacular, Travelled on 27th May 2019

Hi Laura, We had a great trip. Thanks for everything. The customer service from your company was great! Regarding the the specifics of the trip, the hotels were generally very good. Locations of all were excellent, all attractions were very walkable from each hotel. The walls of the hotel in Wanaka were a little thin - we could hear our neighbors pretty well, but the view from the room was SPECTACULAR! Probably our favorite place to stay was at Mt. Cook. The hotel there was great. We loved the night sky there too! I don't know if this was planned, but the route was good, saving, in my opinion, the best for last which was the Milford Sound cruise. The weather didn't cooperate fully, we had to reschedule the heli-hike. But that may have been in our favor because I think the Mt Cook heli-hike was probably better than the Franz Joseph heli-hike. That was one of the highlights of the trip along with Milford Sound and hiking up Iron Mountain and Roy's Peak. It was a little disappointing to miss the train trip, but the weather was to blame for that. And we got to keep the car and make the trip over Arthur's pass at our own pass. Arthur's pass was spectacular too. Also, the jet boat tour up the lake was just ok. But it was a good way to start the trip because the trip was like a crescendo - generally it just got better and better until Milford sound. The snow on top of the mountain at Queenstown prevented us from getting to the summit, but we knew that there was a chance of a lot of snow. Generally, I think the timing wasn't bad for the trip - except for the rain! We could tell that it was a downtime for most of the hotels which left the towns uncrowded. To sum - it was a great trip, your service was great and we were very impressed that EVERYTHING in your control went according to plan. Thank you very much! If we return, and we certainly would like to, we will use your company. Thank you very much Laura for everything!

Jeffrey Hay and Friends, 21 Day Discover New Zealand, Travelled on 6th May 2019

Thanks for a fantastic holiday!

Peter & Megan Burke and David & Carolyn Le Lievre, Customised 24 Day Discover New Zealand, Travelled on 20th April 2019

Shelley you did a wonderful on our second tour booked through NZ Self Drive Tours. You took us to places we would never have found on our own which were delightful with a sense of discovery. Loved Bay of Islands, Nelson and Clyde.

George & Rosemary Ruban, The Essential South Island 9 day Tour, Travelled on 13th May 2019

Overall, the trip was magnificent. Accommodation, car, itinerary were all great. However, a couple of comments that might make an improvement. 1. Having our hire car dropped off at 9am in Christchurch and having to be at Aoraki Mt Cook by 1.30 pm was a very tight schedule, given road works and unfamiliarity with the car and the roads. It was a rush and there was no time to see some of the sights on the way. An earlier drop off would make it easier. (In the end, our planned activity was cancelled, so it was a rush for nothing.) 2. The day trip to Doubtful Sound was too long. Two hours in the bus, another hour across the lake, another hour in another bus, to get to the cruise for 3 hours, then the whole thing in reverse was trying. Twelve hours in total! Doubtful Sound is beautiful.... perhaps an overnight stay on the Sound would be more rewarding if it can be worked into the itinerary. We really enjoyed the scenery, the friendly people, boutique accommodation, fantastic wine and food and fresh air. The highlight was the helihiking on Franz Josef Glacier. Unforgettable! We were dodging bad weather a lot of the time, but the sun shined on us on that day. Brilliant! Thanks for organising our trip.

William McCarvill, Jane Bell, Judy Maurer & Donald Maurer, The Natural Wonders Of The South Island New Zealand, Travelled on 30th April 2019

All arrangements worked perfectly. The Toyota fit all of us and baggage including wheelchair comfortably. The Kingsgate motel in Te Anau was a bit worn. Doubtful Sound was a nice overnight. Needed more time in each place to really get to know it.

Arch and Peggy Payne, Fiords, Glaciers and Mountains Adventure, travelled on 5th May 2019

Our South Island driving tour was an excellent adventure! Every arrangement you made for us worked perfectly. I especially appreciated your ability to “reverse” our tour plan -- and re-set every reservation — when we learned that the Trans-Alpine train would be cancelled at the start of our trip. All of the hotel and excursion reservations went off without a hitch. We enjoyed excellent weather throughout the trip, except for one rainy day in Franz Joseph, and were able to complete all of the scheduled events. As I am sure you’ve heard before, “we will be back” and plan to spend a good deal more time experiencing NZ. We made the most of our 10 days, but that is nowhere near enough time to see and do everything available on the South Island. Thanks for all of your help!

Kacey Kurimura, The Southern Circuit Self Drive Tour, Travelled on 29th April 2019

Thank you for an amazing trip! Your staff was so friendly and helpful! All of the hotels were really nice and had very friendly staff too. It was really nice to only have to take care of my flights and have everything else taken care of. Thanks for making my first trip to New Zealand an amazing experience. I can't wait to come back. I will definitely recommend your company to my friends that want to go to New Zealand. Thanks again for ecerything.

Julie O'Neill, The Essential South Island, Travelled on 23rd April 2019

A big thanks to Nichole for the fabulous itinerary and the precision booking of my activities, everything went like clockwork (weather allowing). The trip was seamless and having the timings of activities and travel time was super helpful. Overall with the single lane (but good) roads and stopping for amazing photos I added 60-90 minutes onto every journey and it worked well. Also having the car allowed me include other notable places into the mix including Glenorchy (from Queenstown) and Akaroa (from Christchurch). Traveling solo means having a defined route (and reliable contact; Nichole) were important to me and ensured I had a fully loaded experience (with backup if ever needed). Accommodation was a good standard and in great locations (I had booked motels) with call outs to the Mount Cook and Hanmer Springs stays which were both pretty spectacular. There were too many highlights to mention however the inclusion of Kaikoura for whale watching definitely provided the final high on an amazing trip. Can’t wait to come back and do it again (yes it was that good!). Self drive was for me the best way to do it and Nichole with her obvious passion for this wonderful country ensured I had the best experience.....bravo!

Zulkifly Johari, Zurhea Chung Abdullah, Dinesh Gill & Pay Fern Chew, The Southern Circuit Self Drive Tour, Travelled on 26th April 2019

Thank you very much for the arrangements and preparations. We had a fabulous time - all the arrangements made from the moment we were picked up at the airport on arrival to the final day of our vacation when we were dropped off at the airport - was just fantastic. We had no issues at all, the rental car, the accommodations, the drive instructions, tours... everything was great. We could not have asked for a better planned holiday. Huge thanks to Laura Davidson for patiently working the details with us, and coming up with a holiday that suited us perfectly. It was everything and more than we had expected or hoped for. New Zealand is truly a most beautiful country, some of the sights literally took my breath away. I will certainly plan to be back to see more of it. Thank you once again for all the preparation and arrangements.

Rich Reilly & Elaine Warmuth, Queenstown to Auckland Explorer, Travelled on 11th April 2019

The entire tour was great!! Most of your suggestions exceeded our expectations, and the weather certainly cooperated. Your prompt refund for the cancelled sailing cruise is greatly appreciated, and we would suggest you add "She's A Lady" to your list of sailing options in Paihia. Captain David did sail on our planned date. Kia Ora

Aniruddha, Lilian Jessie & Layla Kadambini Paul, Southern Lakes, Milford Sound and Glacier Scenic Explorer, Travelled on 21st April 2019

Shelley Ryder of New Zealand Self Drive Tours organised the perfect vacation for us! She took time to understand our preferences (we were a family with a 10 year old daughter), which were quite varied - adventure and outdoorsy stuff for my daughter and me, and fine dining, nice hotels and great scenery for my wife. All the hotels we stayed in were top notch and the rooms thoughtfully selected for a family of 3. The sit down set menu dinner at Te Waonui was special. The activities that she recommended - jet boarding, Milford sound excursion, bungee jumping, helicopter landing on glaciers - were amazing. But above all, it was her commitment to her customers - us - that won us over. We requested for a last minute change, that too on Anzac day which is a public holiday, and she went out of her way to accommodate our request. That's amazing commitment. This company came to us as a recommendation and I'm so glad to say that it lived up to the recommendation and more. I'll be happy to pay it forward....

Craig Hill, Deborah Carroll & Regan Hill, Southern Highlights Tour, Travelled on 19th April 2019

Thankyou so much for helping my family and I have a fantastic experience in New Zealand. Everything went perfectly and we had a wonderful time. Will definitely use you guys again and have already recommended you to three other families!

Susan and Herbert Graf, Auckland to Christchurch Self Drive Tour, Travelled on 15th April 2019

My husband and I were met at Auckland airport and without delay we were taken to the Sofitel Viaduct Harbour. We were very impressed with the high quality of the accommodation and very relieved when we were shown to our room straight away at 6am! Later in the day we visited the harbour district and walked in to the city centre where we visited the Art Gallery and the Sky Tower. That night we went on the Harbour Dinner Cruise where we met great staff and a diverse group of people of differing nationalities. Fortunately the weather was mild and the sea smooth so that we could enjoy the food and drink. The next day we were very happy to get an upgrade on our rental vehicle and then proceeded out of Auckland toward Rotorua. We enjoyed the trip very much - the countryside was beautiful and the driving conditions were excellent.

We took a diversion toward the Corimandel Peninsula but stopped at Thames which we found to be a very friendly, pretty town. From there we continued to Rotorua via Tauranga. We loved Peppers on the Point: a great location, very friendly and informative staff( we loved Matt), excellent room, superb dinner and breakfast, and there were donkeys and sheep to feed! We would go back there in a heartbeat! Thank you so much! We ate at Peppers the first night, the next day we went to see The Lady Knox geyser and the Wai-O-Tapu Thermal Area then later we were picked up and taken to the Mitai Maori Village for a cultural performance and hungi. We were told by the ladies at Peppers that the seafood chowder was too good to miss. We enjoyed the music, the singing and the haka's. The weather was warm, the scenery perfect and we really loved Rotorua. The next day we drove south to Napier with breathtaking scenery along the way. We stopped at the Huka Falls which were amazing although we didn't feel inclined to get close up in the jet boat that just skirted around the edge of the drop. Further on the Ahimanawa Range was incredible - we would have liked more safe places to stop and look at the view! We loved Napier although it was colder with few people out and about on the waterfront. The town was lovely - so neat and well laid out, the art deco buildings beautiful and as always, friendly people. We walked the waterfront, visited the Community Arts Centre, walked around town and found a small Art and Crafts shop that had lots of inspiring pieces for me as an amateur potter. The room at the Masonic lodge was nice and we had the best coffee there. We ate at an awesome Indian Restaurant called Rasoi and had the best Indian food ever! Again the scenery to Wellington was amazing - post card perfect! We stopped at Masterton for coffee but being Good Friday there were not too many places open. We later drove through Greytown which was very vibrant with lots shops open and beautiful architecture along the main street. Wellington was colder and windy, as you would expect, but very quiet. Our suite at the Bolton Hotel was very nice in a good location close to the harbor and Parliament House. We nearly missed our Weta Workshop Tour as our phones had not updated the location of the tourist bureau but a quick phone call to the tour operator sent us in the right direction. The guide who drove the bus was very informative with lots of interesting facts about Wellington, Miramar and Peter Jackson. We enjoyed the trip very much however the tour was disappointing in that we watched a film and then were guided through a series of rooms which held displays of costumes and weapons etc. They were all great to see but I would imagine that many people would think that the tour would include the actual workshops and seeing the people who work there. It's completely understandable that we don't have access but a bit disappointing. That night we went to Zealandia on a night tour and saw a Kiwi, Tui, Takahe, glow worms, an eel, shags and our favourite Nocturnal Duck and babies. We loved it - a great place to learn about the wildlife. The next day we boarded the ferry and travelled to Picton - it rained all the way but the sea was calm and we had a seat at the front of the ferry and could enjoy the trip. Blenheim was quaint but most places were closed on Easter Sunday. The motel was very retro and well kept with very modern amenities. We ate at a lovely café in town with good produce an ongoing theme in all we ate. The drive south to Kaikoura was great, we saw some seals, but it rained all the way and during our stay. It was a lovely town where we stayed at the very nice Kaikoura Boutique Hotel on the waterfront, ate wonderful fish and chips at a local pub and wore our new raincoats for a walk around the town. We stopped, on the way to Christchurch, at Gore Beach - the day was sunny but chilly with only one person in the surf. It looked a great place to holiday. Again the scenery was superb all the way to Christchurch. We stayed at the terrific Orari B & B which was across the road from the Art Gallery and 100m from the Botanical Gardens and the Museum. Very friendly staff at the B & B, great food at the Thai restaurant we found close by and a lovely city to visit. We flew back to Auckland the next day and again had a room at the Sofitel. Thank you so much for the superb job of organizing our trip. The accommodation was excellent, especially Peppers on the Point, and the itinerary was worked out and presently in a perfectly easy to read manner. The accompanying atlas and brochures were also very handy. We really appreciate the time and effort you have taken. It would have been a very hard thing for us to do ourselves. We will let you do it again! Perhaps to the Bay of Islands. Kind regards, Susan and Herb Graf

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Paul & Rebecca Clark, Auckland to Christchurch 12 Day Splendour, Travelled on 14th April 2019

Thank you to Jane for preparing our holiday so well. It was our first time travelling in New Zealand, and we thoroughly enjoyed it. All our reservations for accommodation, activities, car hire and ferry were correct and easy to obtain. All we needed to do was to show up at the right time and enjoy! In the planning process, Jane did a great job in arranging everything we asked, and if there was a variation, she contacted us promptly with alternatives that worked. All my email correspondence with her was handed in a very professional and timely manner and it took all the stress out of the bookings! We appreciated all the extra information on activities that we could do, various sights along the way to look at, and what each accommodation place provided in terms of parking, laundry facilities and kitchenettes. The best accommodation was at Hanmer Springs, but all places were adequate. When we next travel in New Zealand, we are sure to use this company again.

Roy Ong and friends, Fiords, Glaciers and Mountains, Travelled on 13th April 2019

Dear Chelsea, Thank you very much for planning our holiday. We had a very wonderful time driving & enjoying the sights in NZ. Check in was a breeze for all the accommodation you arranged & the staff were helpful & friendly too. Staff at Mt Cook & Kim at Lakefront lodge gave us a very warm welcome. The activities booked were spot on too. We even managed to change the date for the cruise at Queenstown. We really enjoyed some excellent food & services along the way. Rob who pick us at the airport welcome us like friends & provided with us with a brief about Christchurch & gave some suggestions as well. Steve who send us off on the last day was also very friendly & helpful and managed to pick us earlier when requested. Overall it was an excellent holiday & I would not hesitate to recommend your services to all. Once again, thank you very much.

Heather Marshall & Suzanne Wilson, Your customised Southern Highlights Tour, Travelled on 12th April 2019

Thank you for organising our Southern Highlights Tour. We both had a wonderful time and it was fantastic to have our accommodation booked and activities paid for before we departed. All the accommodation was excellent except for the motel in Invercargill, Tower Lodge Motel. The accommodation was suitable for our needs but we could hear everything in the next door room. That is the only complaint I have for the whole trip. The book that we were given at the beginning of our trip was extremely useful and detailed our itinerary, activities and reservation details. We knew that we had some tight time frames in our itinerary for the activities we wanted to do but you accommodated all our requests and with the flexibility to include other activities that we had not booked. Highlights of the trip was the Glacier Explorers boat trip at Mt Cook and the accommodation. The view of the mountains from our room at Aoraki Court Motel was spectacular. There is so much to see and do. There were many firsts for me as I had never been to the bottom of the south island or to the west coast; the glow worm caves at Te Anau; the helicopter ride over Franz Josef glacier; visiting Stewart Island; the skyline gondola ride and spectacular views over Queenstown and buffet dinner (which had just about everything you could wish for); the quaintness of Arrowtown. Thank you again for helping to make this such a memorable holiday for both of us.

Kaye Cooper & Becki Hyde, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 1st April 2019

We had an awesome trip, everything was arranged perfectly and the accommodation was great. Despite the disappointment of not being able to catch the train from Greymouth back to Christchurch our diversion to Dunedin was most enjoyable Thanks again for arranging everything so well and we will certainly recommend visiting the lovely South Island of New Zealand.

John Noiseux & Nicholas Piasecki, Extended Fiords, Glaciers and Mountains, Travelled on 25th March 2019

Thank you soo much for coordinating our trip. Laura was so helpful - and I’m sure there were a lot of folks needing some adjustments to their itineraries after the west coast bridge washed out - but she was right in it - helping rebook accommodations - providing suggestions. Super awesome to work with! The accommodations that we were connected up with were all very nice. And it was the perfect rental vehicle for the terrain we were on - I would have gotten a smaller car and we would have regretted it over and over. Laura’s advice for spending an extra day we had to fill in Wanaka added one of our favorite hikes of the whole trip. And she was so right about stayin in Punakaiki instead of Greymouth. It was our first time Not completely planning our own trip and we are both so glad we let you guys do it. Thank you so much and all the best!

Ricky & Virginia Lester, Central Highlights Self-Drive Tour, Travelled on 7th April 2019

My wife and I were planning a visit to New Zealand for the first time and felt the need for "on-site" planning help. Nicole proved to be a tremendous resource for planning the driving trip and acquiring the needed car, routes, event tickets, etc. (including air flight from north island to south island and alpine train trip to Christchurch). Having someone meet us at airports to drive to the hotel was a great comfort. There were no hiccups at all during the wonderful 12 days in NZ. Highly recommended!

Rich Reilly & Elaine Warmuth, Queenstown to Auckland Explorer, Travelled on 11th April 2019

Our trip was an amazing adventure! Definitely one of our BEST trips ever! Thank you, thank you!

James & Micki McLaughlin, A Custom Southern Circuit Self-Drive Tour, Travelled on 3rd April 2019

In early April 2019 we had a delightful self-drive tour of the South Island, prepared for us by Christina Brockie of New Zealand Fine Touring. This trip was the culmination of much planning over several months with Christina, involving many emails and phone calls. She was able to determine the type of trip we wanted and get a feel for how we like to travel, and patiently made suggestions accordingly. It was great to have someone with so much local knowledge who could make recommendations for/against any particular matter. As our trip got underway, we were faced with the aftereffects of an earlier storm on the West Coast, which had closed Hwy. 6 from a bridge washout at Franz Josef Village - the only highway on the coast (that route being a necessary part of our planned travels). Christina kept close contact with us about this after we arrived, as we all still hoped that the bridge would be reopened in time for that portion of the trip. However, when it became obvious that other plans had to be made, Christina quickly found substitute housing and activities for us so that our travels could continue without interruption. She also has assisted us in vouching for the matter with our trip insurance policy when a particular motel denied reimbursement due to our ‘late cancellation’ despite the bridge problem. On another unrelated matter, she guided us in dealing with a malfunctioning GPS unit in our rental car to get a replacement. Early on in our trip a dental issue arose for one of us late on a Friday at a place where no area dentist was available. A call to Christina resulted in a contact for emergency dental help in Dunedin (over 3 hours away), and we were able to complete that appointment and finish the trip without further incident. We would have been lost on this without her help. This trip was our combination anniversary/retirement/birthday celebration. It was also the “trip of a lifetime” for us. We owe so much of the success of our adventure to Christina and New Zealand Self Drive Tours. She was always cheerful, candid, professional, quick on correspondence, and easy to deal with (and also took our Texas accents in stride). We’d highly recommend her and the company to anyone seeking assistance to travel in New Zealand. New Zealand seemed to be the cleanest, most beautiful, and one of the friendliest places we have ever been. Seeing it by self-driving also allowed for occasional spontaneous detours to experience even more of this marvelous area at will. Other travelers would do themselves a favor by contacting New Zealand Self Drive Tours!

Trevor and Helen Bentley, North to South Explorer Self Drive Tour, Travelled on 31st March 2019

Wonderful holiday fantastic support from Chelsea lodge who efficiently organised everything we asked. The car hire was really good and accommodation was very good as it was always close to center of towns / cities and of a great standard. The travel pack with map and instructions was a real asset and top idea as were contact numbers if needed. Everything we saw and did was wonderful except Mt Cook where it rained nonstop and was clouded out plus we found the accommodation there was average but you expect that in alpine regions unless you want to spend the earth and we specifically asked for and changed the itinerary to go there. However Franz Joseph more than made up for it with sunny days up on the mountain....thank goodness the bridge was replaced just in time! Fantastic experience and would reccommend the package to anyone, many thanks.

Alicia and Mike Brodner, Customised Taste of the South Self-Drive Tour, Travelled on 30th March 2019

Shelley, We can’t thank you enough for all your care and attention to our self drive trip to the South Island of NZ! Everything was perfect! Thank you especially for handling the last minute changes due to the train not running on the day we had planned and the rerouting due to the bridge wash out on the Western shore. We were disappointed not to see the glacier side of the island, but enjoyed our travels on the East Coast and through the interior. You were most gracious and the accommodations you picked for us were lovely. We especially love the B & B near Twizel, the Manuka Luxury Lodge. Peter and Jo were amazing hosts and the site was just beautiful. We only had one night there but would stay again for sure if we are in NZ. We highly recommend NZ Self Drive Tours and especially Shelly Ryder as a Travel Agent. All the best. Your country is just beautiful!!!

John Callaghan & Marc Levan, Fiords, Glaciers, and Mountains 12 Day Self Drive Tour, traveled on 22 March 2019

We really enjoyed our holiday though it feels like an eternity ago and were very pleased with the help and advice you gave us, both in preparing for and during the trip (particularly that flooding event). We’ll be back, that’s for sure. Probably a similar sort of holiday but this time around the north island. If we choose a self-drive we’ll definitely be using you guys again.

Mary & Peter Somerville, Our Epic New Zealand Wine Journey, Travelled on 26th March 2019

It has been a week since we returned home from our 3 week self driving tour of New Zealand. What great memories we have! First of all I want to thank Brigett for helping me organize the trip. I honestly did not really know what to expect. However, I was pleasantly surprised by everything! There were absolutely no problems with our tour. Everything went as planned...I could not be more pleased. All reservations for places to stay and the various tours we had planned were confirmed and we were welcomed everywhere! We had a wonderful vacation. New Zealand is indeed a special place to visit. People could not have been more welcoming. I am so glad we decided on a self-driving tour. We were able to stop whenever we wanted and had plenty of time to see things at our leisure. Brigett was easy to work with and had great ideas about what we should see and do. If you are lucky enough to be able to plan a trip to New Zealand, I would not hesitate to use Brigett and the NZ Self Drive Tours people to assist you!

Gene & Karen Bruni, Christchurch to Auckland Must Do Tour, Travelled on 25th March 2019

It was an Amazing trip of a lifetime! And it all started with the Excellent guidance of Laura Davidson and N.Z. Self Drive Tours! Every detail was well planned and set in motion from the very beginning, and we would recommend Laura to anyone considering seeing N.Z.

Di Margetts & Helen Jessop, A Customised Southern Icons Self Drive Tour, Travelled on 5th March 2019

My friend and I worked with Christina Brockie to customised one of the Southern Self Drive Tours. Christina was so easy to work with and any variations requested were no problem for her to organise. We travelled in March 2019 and would do it all over again given the opportunity. Every where we stayed was excellent and exceeded our expectations. The staff were friendly and helpful. All the activities we chose were well organised and fun. We especially loved the overnight cruise to Doubtful Sound. With all activities we noticed Maori History was given as well as white settlement. As the Australian on this tour I was particularly impressed and hope we can take a lesson from NZs example. The driving distances and times were very doable without being tiring. (the driver was 75) At Mt Cook the weather was foul so the planned walk was cancelled but we went on a 4 wheel drive explore of the ice lake area. Most knowledgeable driver and guide so we still were able to something of the area. Te Anau was lovely and especially the glow worm caves. It was really quite a spiritual experience given we were asked to be silent. We strongly commend this experience. next was a Milford Sound Nature Cruise. Once again superb scenery and excellent commentary. Then came overnight cruise on Doubtful Sound. If we HAD to choose a highlight this would be it. Fun, enlightening and again almost spiritual experience when we were asked for silence for 10 minutes. The engines were switched off and we simply stood on the decks and heard the sounds of silence and waterfalls in the distance. Cannot recommend this trip more highly. In Queenstown we met up with two young English friends who happened to be working there as part of their travelling visa. What a bonus. While there we also went on the Shotover Jet boat experience; experience being the operative word. This was also a highlight and urge anyone of any age to do it. I was 75 at the time and it was such FUN. The driver was so clearly competent and gave us clear, concise information to maintain our safety. Would do it again in a heartbeat. We also want on TSS Earnslaw Gourmet BBQ dinner and farm tour. Gourmet is the correct description. 5 star meal suitable for both meat eaters and vegetarians alike. Franz Joseph was lovely however the flight was cancelled given both weather and we discovered the immediate response to the Christchurch Massacre included grounding aircraft. We were delighted by the Grey Mouth to Christchurch train with its stunning views and excellent service. Arriving back in Christchurch we both felt very subdued and the shock of the massacre was palpable in the atmosphere. We abandoned walking around the town, believing people needed privacy and space so took a day tour and cruise to Akaroa. Again we recommend this tour to anyone. So interesting and informative as well as fun. Thank you Christine and NZ Self drive tours. We could not and did not have one minute of regret, irritation, stuff up or lack of service. For anyone looking at what they could do in 12 days we cannot recommend more highly following a similar route. Enjoy and THANK YOU .

Linda & David O'Brien, North Island Highlight Tour, Travelled on 30th March 2019

Hi Abbey! Firstly let me say it has been a pleasure dealing with you throughout all the stages of our holiday. At all times I felt we were in good hands. Our trip began so well with being met at the airport and the scenic drive to our hotel. Our driver told us about the Street Food night in Cuba Street and we enjoyed time there later that evening. Hotel Ibis ( as we have found in other places around the world) was comfortable and a short taxi ride to pick up our nice, almost new Mazda. All was handled very professionally at the Budget office. We were on our way. We found the directions in our handbook very helpful and found our way mostly with ease throughout our journey. The notes re places along the way certainly made our travels more interesting. The weather was generally kind to us with the exception of the day we drove from Napier to Rotorua when much needed rain poured all the way. However this did not adversely affect our trip. Having two days in a number of places was much appreciated. We especially loved our trip to Waihiki Island in Auckland as well as our time in Pahia and exploring the Bay of islands. All in all we had a lovely holiday.

Helen & Tom Gregson, Your Customised Cape to Capital Self Drive Tour, Travelled on 23rd March 2019

We thoroughly enjoyed our trip and were very impressed with all the arrangements made by New Zealand Self Drive Tours. We appreciated being met at Auckland Airport and driven to our accommodation. The information package was extremely comprehensive and covered all our destinations plus suggestions as to what other activities we could undertake. We did not experience any problems with any of the arrangements which you had made on our behalf.

Arthur Dewar & Diane Haggerty, Customised New Zealand Grand, Travelled on 20th March 2019

Holiday arrangements were easy to follow. Map book & brochures were excellent. The Car GPS was hard to see & perhaps a little old. Had to press quite hard for it to accept our input. Annoying to have to sit it over the radio screen. Prefer more modem GPS within the car dash. Found it better to use our own phone. Accommodation was satisfactory, but some was a little under spec I think. Overall we were pleased with what you did & would recommend your service.

Ron, Lori & Brooke Belluomini, Milford Sound Spectacular 8 Day Tour, Travelled on 18th March 2019

Hi Louise, We had an amazing time in New Zealand. Everything went according to plan and on time. All reservations were ideal and seamless. Your services were very reliable and helped make our trip perfect. The only change we made was stopping in Queenstown. We would have liked more time there. We did push the Glow worm tour to a couple of hours later so we could spend some time in Queenstown. We would recommend your tour company to anyone that is planning a trip to New Zealand. Thank you again for everything.

Karen & David Cook, Essential Southern Extravaganza, Travelled on 12th March 2019

Our trip to New Zealand was absolutely wonderful and we give both Brigett and NZ Self Drive Tours 5 stars! Brigett was wonderful in helping us customize our trip to include special activities like kayaking. All of the arrangements were perfect, and everyone was expecting us when we arrived. Mother Nature caused a few glitches, but we were warned of the problems and other arrangements were quickly made for us. The company has done a great job in selecting excellent providers for accommodations and activities. We were booked for private tours and our guides made sure that we weren't held up or inconvenienced by large groups. I can't imagine a better way to see New Zealand!

Leonard & Rosdiana Ginocchi, Classic New Zealand Driving Adventure, Travelled on 4th March 2019

We are in Christchurch departing to the USA in the morning. My wife and I want to thank you for the truly wonderful job you did with the schedule and suggested activities. We very much enjoyed what was a somewhat hectic but very interesting schedule and really enjoyed visiting many of the less “touristy” small towns like your hometown of Wanaka. I could live comfortably there. The guides on all suggested activities were “tremendous” and really “into their jobs”. Thanks so much

Richard and Jennifer, 26 Days Exploring Aotearoa Great Outdoors Tour, travelled on 2nd March 2019

Shelley from New Zealand Self Drive Tours worked with us to arrange a month long vacation to both islands. She was very accommodating from the start helping us devise the best route for all the places we wanted to see. She also made suggestions on tours, activities, where to spend more time and where to spend less. Once the decisions where made and we were happy with the itinerary Shelley arranged everything for us. From the initial greeting at the airport, all accommodations, all car rental pick up and drop offs, ferry tickets, train tickets, tours and activities. We had one small miscommunication regarding the car rental and Shelley took care of it promptly. Everything went off without a hitch. The accommodations were, on the whole, excellent as were the drivers, guides and activity companies. We are very satisfied with New Zealand Self Drive Tours and would recommend them.

Douglas & Barbara Click, 24 Day Discover New Zealand, Travelled on 8th March 2019

WONDERFUL TRIP....EVERY detail was covered perfectly....the places we stayed where very hospitable and clean...the suggestions of where and how much time to spend at any one place were spot on! You did a top notch job....(not to mention rearranging everything when the trip up the western side had to be changed due to washed out bridge etc). Thank you!

Margaret and Malcolm James, South Island Coastal Self Drive Tour, Travelled on 6th March 2019

Thanks so much for your wonderful organisation of our trip Chelsea. All went very smoothly from the beginning, with Adrian picking us up from the airport and Christchurch railway station to our leaving our car at Christchurch airport at the end of the holiday. All the accommodation was great and the excursions also well planned, especially the Milford Sound cruise as the morning trip was a more convenient time than later, as there were numerous tour Buses taking up lots of spaces in the car park. The Queenstown SS Earnslaw dinner cruise was amazing. This is a must and the Gondola ride was spectacular, thanks so much, Chelsea! I adored the whole adventure! The TranzAlpine trip was breathtaking! The Queenstown motel complimented NZ Fine Touring for their excellent organising. We were deeply saddened by the Christchurch mosques incident. We were also shocked by the Waiho Bridge destruction, near Franz Josef and it was a shame that the open bridge carriage on the train was shut, but it's understandable. We will definitely come back to our favourite places in the South Island and possibly include the North Island.

Ronald & Laura Green, A South Island Explorer, Travelled on 5th March 2019

Everything was great, your choice of hotels was terrific, especially the Fletcher Lodge in Dunedin, which is a spectacular old house. I wish we could have spent more time in Christchurch as we found it to be a delightful city, fortunately we had left before the terrible shootings. The Merivale Manor was very comfortable and we enjoyed our short stay there. We enjoyed the Punt trip on the Avon as well as the Tram and Gondola rides. So once again we enjoyed visiting your beautiful country and will maybe return at some point in the future and thanks so much for all your guidance and attention.

Edwin Saw Group, Revised Essential South Island 10 Day Tour, Travelled on 17th March 2019

We (19 of us) have a wonderful time doing a 10 days Self Drive Tours expertly and meticulously arranged by New Zealand Touring Company. At time when we needed assistance, they were prompt to attend to our needs. All arrangement, from pick-up transfer, accommodation, tours and optional activities including the Info Pack were very thoughtfully planned. We thank Jane for a memorable holiday in South Island.

Ciy and Sharon Young, Auckland to Wellington Highlights, Travelled on 16th March 2019

Our time in New Zealand was excellent. Everything went as planned. The weather held and the crowds stayed home. All of our side excursions were very enjoyable. Our favourites were: 1. Weta Cave 2. Hobbiton 3. Zealandia Our communication with you was excellent, the material provided was good, I suggest you add postal codes to the itinerary locations as they make use of the GPS in the car much easier. Thank you

Judy and Keith Parker, Auckland to Christchurch 14 Day Explorer, Travelled on 13th March 2019

Thank you Chelsea Lodge for an amazing trip! We were so happy with all the arrangements you made for us. It was such a pleasure to travel without worries about where to stay and to have all our activities taken care of. New Zealand is such a beautiful place but it is the people we met that will stay with us. So warm and welcoming. We have already recommended your service to a number of friends who have been inspired by our experience. Thanks again for a great adventure!

Mitch Sogin & Laurel Miller, Spectacular South Island Self Drive Tour, Travelled on 11th March 2019

We had a wonderful time in NZ. Overall the schedule worked quite well. Each day we experienced wonderful walks that on average exceeded 16 km. We especially enjoyed the Wanaka area and the walk to Rob Roy glacier. The hooker trail was interesting but as expected many many people were on that track . We found numerous other walks that revealed the amazing beauty of NZ. Even the drives between locations were enjoyable. As for lodging, the only disappointment was the Millennium Hotel in Queenstown. Initially they booked us into a room that was below street grade and directly faced a very noisy intersection of two busy streets. They did find a way to move us later in our stay to an interior courtyard room but overall the room was significantly inferior to every other hotel that we visited. The one thing we learned is eating out every night (something we normally do not experience because of a tendency to rent condos or homes with cooking facilities) quickly gets old. We want to thank you for organizing this visit and I suspect we will plan to return to NZ for a longer period of time in the not too distant future. Best wishes.

Joe Wilhoit & Chuqiu Wu, Auckland to Christchurch 10 Day Highlights, Travelled on 5th March 2019

We did a 10 day tour starting In Auckland on North Island and ending in Christchurch on South Island with Jane as our agent . It was great trip, although we had a few days of rainy weather. Being from the US I was a little nervous about driving on left side of roadway, but I didn't have too many problems, I managed not to make very many other drivers angry The itinerary that Jane put together was very nice and we did a lot of the suggested activities plus more. The accommodations were nice except parking at Wellington NZ hostel was a little bit of hassle. Also the rental car shuffle from North Island to South Island was a little bit of hassle; if you can retain car on ferry that would be much better. If you are interested in some beautiful country and nice people New Zealand is the place to visit. After you been there a few days and get your bearings you can wander off and enjoy very many delightful things to do. Now that I have been there once the next trip you can customize things that you missed the first time. I will be returning for sure Thanks Jane and NZ Self Drive tours

Ken & Lesley Hobday, Jon & Julie Limmer, Custom Ultimate North to South New Zealand Tour, Travelled on 5th March 2019

With many thanks to NZ Self-Drive Tours and specifically to Brigett Turner, we enjoyed a wonderful and unforgettable 16 day trip through the North and South Island in early March. Special memories include our tour of Te Puia in Rotorua (with an extremely informative Maori guide), our heli-hike on the Hooker Glacier in Mt. Cook N.P., the beauty and hospitality we experienced at Hidden Lodge B&B in Queenstown, cruising Milford Sound, and hiking in the Franz Josef Glacier area. Everything was exceptionally well-organized and the lodgings Brigett chose were all quite memorable. We have already recommended NZ Self-Drive Tours to friends and will continue to do so. Thank you so much for helping us make memories!

Ann Killian and Catherine Phillips, The Customised Day Discover New Zealand, Travelled on 4th March 2019

Thank you for organising our holiday in NZ. Had a fantastic time. The itinerary and organised activities were well planned and most enjoyable. All accommodation was spot on - very clean and centrally located in each town/city, all motel owners were very helpful. The only complaint would be is that some of the beds were a bit uncomfortable. All planned activities were great. Such a variety, I think we traveled on just about every type of transport you can do! It was great that while traveling in between destinations there was enough time to do our own thing as we researched each night and found other sights along the way. The locals were very friendly and guided us to the best spots to see. NZ is such a beautiful country and so scenic. We will definitely recommend our friends to go and see for themselves. Self driving was a great way to see everything as Traveling on a bus tour would not have been suitable for us. Thanks again it was fantastic. Ann Killian

Will & Laura Rollin, Your 21 Day New Zealand Adventure, Travelled on 28th February 2019

We want to thank NZ Self Drive Tours for such a wonderful and exciting trip! Our trip was amazing, we just wish we could have spent more time in your fabulous county. The activities and pace were perfect and we enjoyed every minute. Heather was easy to work with and really listened to what our desires were. She helped to facilitate a special trip for us. We had no glitches and everything flowed perfectly. All our reservations and activities were well planned and exactly what we asked for. We were able to spend time exploring on our own and meet some new friends and see some amazing places. We liked having the ability to do our own thing and not worry about where to stay or keep to a specific schedule. We want to return again and again to further explore and experience all New Zealand has to offer. The only thing that we think we would have changed was not staying in major cities, though we did enjoy seeing them, but to stay more rural and spend more time hiking and exploring small towns and villages. We loved Te Anau, Franz Joseph and Kaikoura and exploring the area around Queenstown (Arrowtown, Kinlock, Greenstone, etc.) The Rainforest Retreat was awesome and we loved it! We loved the county side of the Fiordlands and the Milford Sound and the beaches were incredible. Our Canopy Tour was both fun and very educational. We explored several museums in Auckland, Christchurch and Rotorua. The Tamaki Village was wonderful. Thank You again for such a wonderful experience and we can't say enough about what an exceptional trip. We will definitely recommend your company to our friends. Thanks Again!

Lucienne Godbout & Gilles Beaulieu, Custom Essential New Zealand, Travelled on 21st February 2019

We have been back home for almost two weeks and our savouring all are memories from New Zealand! We truly enjoyed our New Zealand self-driving tour and your work in getting our itinerary right was a great part of our great trip! We particularly liked our visit to Bay of Islands and our stay at the Bellrock Lodge in Russell; our trip to Mount Cook and our stay at the Hermitage Hotel; our visit of Hobbiton, our stay at the Black Swan and our day at the Polynesian Spa (a gift from our daughters!); our visit of Christchurch and our stay at the Merivale; we could not have asked for better days doing the excellent Doubtfull Sounds excursion and the Trans-Alpine train trip! We soon realized that the suggested driving times are underestimated and everyone mentioned this Google issue! Of course there are a few things we would have done differently: the Hanmer Springs accommodations were not at part with our other lodging and we preferred the Rotorua Spa experience; our stay at the McHardy Lodge in Napier was very comfortable but we felt we were disturbing the host. While we enjoyed our stay at the McCormick House and at the Fyffe Country Lodge, we probably could have skipped the Hanmer Springs stay and rearranged our trip in terms of a better distribution of time driving per day.

Nandan & Jyotsna Sashital, Uday & Kanchan Nadkarny, Aruna Naimpalli, Custom Whirlwind Tour, Travelled on 22nd February 2019

Our trip to NZ was memorable. The itinerary was well planned and we were able to see most of the South and North Islands. The hotels were very good except the one in Te Anau. Overall, I will give this trip five stars and to Brigett for planning this trip. We will come back again to visit areas that we missed. It is a beautiful country and the people are very friendly.

Mike & Mary Baker, 21 Day Ultimate New Zealand Discovery, Travelled on 19th February 2019

Our 21 day self driving tour of NZ was a once in a lifetime experience. The accommodation arrangements were superb. All of the extra activities we scheduled were great. The absolute best activities were the 1 day of flyfishing with Paul of Glendeer Guides, the gondola trip in Queenstown and the Waitomo glow worm caves. The weather for the most part was excellent and escaping the winter weather in the NW of the US was really great. A big thank you to your company for putting this all together.

Cheryl & Bryan Jordan, Natural New Zealand - Hidden Gems tour, traveled 11th March 2019

Louise,  I want to thank you so much for your brilliant organisation of our NZ holiday. Most especially, for coming to our rescue and organising wonderful alternatives for us when our West Coast plans got washed away with the bridge. It was incredibly comforting to know you had our back and would manage it all brilliantly. Lake Tekapo and Mt Cook were, in fact, the highlight of our trip – the views from The Hermitage, oh my! That stay was particularly joyful for me because I had foot surgery just before we left Adelaide so was quite limited in the range of walking I could do. But at Mt Cook, I could just sit and watch that mountain all day while Bryan had lots of fun with a glacier.  The booklet with all of our booking details and suggestions for activities became our bible and so so useful – it seemed you had thought of everything we could want or need, just so helpful. All of our bookings were smooth and hitch-free and the accommodation was really good (The Hermitage was amazing!). The one exception perhaps was the Quest in Christchurch which was a bit strange and claustrophobic and their customer service wasn’t great. Particularly when you tried to contact us about the train cancellation – they apparently kept ringing our room but I was sat next to the phone all afternoon and evening and the phone didn’t ring. I was surprised that they didn’t try our mobile numbers because they had those details. Which also made me realise that I didn’t let you know our NZ phone numbers which I should have done, my apologies. Anyway, I thought you might like that feedback about the Quest – it was fine, just not quite up to the standard you had set for us previously and after! Thanks again Louise, your support, good humour and amazing attention to detail was very much appreciated by both of us!

Andrew and Helene Bowie, Auckland to Christchurch Highlights, Travelled on 5th March 2019

Our trip to New Zealand, organised by you was not just a story but was so wonderful. Simply a living dream. We have nothing whatsoever to complain about. Thank you so much for the lovely itinerary. There was pleasure joy and happiness. We were bit sorry that we could not thank you personally. Thank you again a million times. We wish you all the best for you and please continue with the good work.

Andrew Nicholas, Auckland to Wellington 8 Day Highlights, Travelled on 6th March 2019

Thank you very much Chelsea for your help in organising and tailoring my holiday. I had a wonderful time! The only feedback I would provide relates to the car hire and scheduling. I collected the car in Auckland at about 9:30 to drive to Matamata in time for 1:00pm. To drop the car off in Wellington by 10:00am leaving from Martinborough was not feasible so I was charged an extra day's car hire. I understand this was my agreement with Europcar but I would have preferred the option up front of 7 days rental rather than 6 which would have been much cheaper.

Peter & Gillian Brown, Customised Southern Circuit Christchurch to Wellington, Travelled on 1st March 2019

Gillian and I want to thank you Shelley for all the time an effort you obviously put in to creating our trip. Nothing seemed too much trouble for you as we chopped and changed before finally settling on what we wanted. Everything went almost exactly to plan and the only bit that didn't was due to the weather which, of course, is unpredictable and unavoidable. The accommodation you chose was excellent, as was the car from Budget. We did find the driving directions were sometimes a bit confusing, generally because they gave all the individual street or road names to turn into or out of, but often these were not shown or mentioned on the map, or in many cases un-signposted. However, despite this minor issue, the car had it's own built in navigator in addition to the Navman also supplied so we arrived at each destination without a drama. On one or two occasions we were diverted from the suggested route by one or other of the navigators but this lead to exploring back roads which were less well travelled and hence, even more enjoyable. We absolutely loved the South Island. The scenery was diverse and magnificent and the driving was easy.The suggested and included activities were all excellent (apart from Mt Cook which was cancelled due to weather). We think our favourite was the Queenstown TSS Earnslaw cruise to Walter Peak with the delicious BBQ dinner etc. This was a real show-stopper and should be undertaken by everyone visiting Queenstown. Overall, the various component of the itinerary came together seamlessly, making for an unforgettable adventure. A huge thank you from both Gillian and myself.

Marta & Peter Herzog, Our Very Own New Zealand Northbound Encounter, Travelled on 1st March 2019

Thank you so very much for helping us to set up this wonderful experience. Little did we know that Peter would be in the hospital only one week before and we almost didn't make it. That experience gave our vacation all the more meaning when we realized what we could have missed. New Zealand is one of the most beautiful countries we have visited and the excursions you sent us on were fabulous. You really added value!!! All of your arrangements went off without a hitch. All of our accommodations were up to our standards or the best that I believe was available and we could see the wisdom of your choices. I believe the only suggestion we could come up with was that we started adding about an hour to all of our drive times each day to allow for traffic and our making wrong turns (tourists don't always know where they are going.) The very first day our GPS got us going in the opposite direction and so we stopped using it, feeling that I was a better navigator. We had a blast and a very memorable experience! Thank you so much, Marta PS I will send referrals if I have an opportunity!

Will & Laura Rollin, Your 21 Day New Zealand Adventure, Travelled on 28th February 2019

Everything about this experience was great! After contacting the company about the package we wanted, they contacted us & serious negotiation began. They were very flexible. On arrival, our ride was waiting with a full information packet with step-by-step instructions, and literally everything for the next 24 days was like clockwork! Hotels, rental cars, event reservations and flights were all smooth! If you want autonomy in your trip, you can’t go wrong with New Zealand Self-Drive Tours!

Bill & Lorraine Thomas, Grand New Zealand - A Self Drive Tour, Travelled on 16th February 2019

We had a fantastic time in NZ and the itinerary showcased the magical scenery the country has to offer. Our accommodation was always of a high standard and the suggested activities we took up were all excellent value. Principal highlights were the Gap in the Rock cruise at the Bay of Islands, the thermal activity park at Rotorua, the Interislander cruise between north and south islands, the glacier cruise at Mt Cook, the Milford Sound cruise and the gondola ride and dinner at the Stratosphere Restaurant in Queenstown. But every day was priceless and we can unreservedly recommend this trip to anyone who enjoys beautiful scenery and getting close to nature.

Preston and Janet Adcox, Customised Ultimate Discover New Zealand Tour, Travelled on 12th February 2019

My wife and I used NZ Self Drive Tours for a month long North and South island trip. We were completely satisfied with our trip including accommodations, rental car selection, suggested attractions, and route plans. We experienced a couple of minor reservation and car glitches which were immediately addressed. We were really impressed with the planning process, friendly help, attention to detail, and follow-up when needed. We were 100% satisfied!

Mark & Marcia Pratt, Ronald Fann & Molly C. Little, Extended New Zealand Iconic Explorer, Travelled on 23rd February 2019

The Fann’s and Pratt’s loved our New Zealand holiday which Jane designed for us went off without a hitch. From the pickup at the airport, to all the hotel and BnB reservations, to the car rental and ferry reservations, and special activity reservations, all went perfect. It allowed the four of us to just concentrate on the beauty and uniqueness of NZ. We particularly enjoyed the Waitomo Glow Worm Caves, the unique quaint town of Napier, the beautiful ferry ride from the north to the South Island, the Kaikoura whale watching boat outing, the whole Mt. Cook National Park area and especially the Mt. Cook Glacier Explorers outing, the Queenstown TSS Earnslaw cruise to and dinner at Walter’s Peak Station, the Milford Sound tour, the Twin Glaciers Scenic Helicopter flight, and the beautiful village of Franz Josef. The phone SIM cards came in very handy for checking the SUV GPS against Google Maps and also allowing connectivity away from WiFi. All-in-all this was a once-in-a-lifetime vacation! Thank you!

Tony and Michelle Ballard, Exciting Auckland to Wellington Highlights, Travelled on 17th February 2019

Abby, we had an amazing holiday on the North Island and we're so glad we used NZ Self Drive Tours. From the time we started organising our holiday via emails with you, to the day we flew back to Perth from your beautiful country, we never had a problem. All the tours we took that you guys recommended (and a couple of other tours in Rotorua that we saw online that you booked for us) were fantastic. Accommodation was really good and the car and its GPS were great too. This was one of the most enjoyable trips we've done because we didn't have to worry about anything - you had done it all for us. All we had to do was decide where to eat each day, and boy did we have some great meals! We will definitely be using you guys when we do our self drive tour of the South Island in a couple of years - that's a promise!

Amy & Jim Thompson, Jeannie & Jim Linsley, South Island Coastal with Rotorua and Auckland, Travelled on 17th February 2019

Christina, Thank you for your help on our trip. Overall, we had a Fantastic time! The hotels were very nice, clean and comfortable. Our activities were well organized, fun and entertaining. The drives were reasonable and beautiful. We loved the Country! There are a few things that we noted that I will provide as feedback. Again, we had a Wonderful time! Thank you for your help putting our trip together! I have already recommended NZ Self Drive Tours and will again.

Lareen Galleid & Chris Stevenson, A New Zealand Motorbike Exploration, Travelled on 9th February 2019

Christina was extremely helpful in the planning and booking stages and made our tour really memorable for us. Without her help we would not have managed such effective use of our time, nor would we have seen some of the very best roads in the country. Touring by motorbike is different than by car, and Christina understood that well. The places we stayed were almost all excellent - we didn't enjoy the Copthorne hotel in Paihia (which was only booked when the first choice had been filled before we finalised). We also found the hotel in Wellington unhelpful with regard to parking, and inconvenient with our room being upstairs (having to carry bike gear up and down). Finally the Picton Yacht Club was below standard - not clean, worn carpets. Otherwise all our stops were most enjoyable, especially the Waldorf studio apartments in Auckland, the Snells Beach motel, the Oceans Resort in Whitianga, the Lugano Motor Lodge in Blenheim, the Clearbrook Motel in Wanaka, and Woodland Park in Waitomo. All provided an extra something by way of customer service or facilities. The tours Christina suggested were also first class. We really enjoyed Waiheke Island, Hobbiton, boat trip at Mount Cook, Milford Sound, and the boat trip at Wanaka, not to forget the glow worms! All worked nicely into our schedule and preferences. So our heartfelt thanks to Christina, and New Zealand, for a trip we will never forget.

Julie & Brian Thomson, Auckland to Queenstown Southbound Explorer, Travelled on 18th February 2019

Wow. What a fabulous holiday. Christina had everything arranged and Nesse stepped in when there was a mishap and Christina was on holiday. The transfers,locations, accommodation and the tours were just amazing. If I had to pick one place, it would be the overnight cruise on Doubtful sound... or was it the helicopter flight over Franz Josef glacier. Really can't choose, all awesome. Thank you, we will be recommending your company.

Jim & Ruth Turner, Customised Discover New Zealand Tour!, Travelled on 15th February 2019

Sarah and Nisse put together a wonderful trip. Would definitely recommend thus to others. It both saved us a huge hassle of organizing this on our own and putting us in hotels and tours we might not have known about or found on our own. Please thank them for us. The hospitality industry is really about the details. As they say, the devil is in the details. We were very impressed with the comprehensive packet you put together for us and gave us on our arrival and your attention to the details. The only suggestion we can offer at this point is that we ended up going into places (hotels, tours) without any paperwork and just giving them our name. This, we found out, does not always work. Suggest that you make it clear to your future guests that they always take their booking number with them at all stops. A possible option is for you guys to add one more page to their trip book .. a page of pre-printed, perforated vouchers, .. 16 per page, sort like a of business card size vouches that they would just tear out and bring with them. Jim

Dave and Carol Hastings, Customised New Zealand Naturally Experience, Travelled on 14th February 2019

We had a wonderful time! The itinerary book and atlas were a great help. The accommodation varied but all were adequate. Mercure Wellington Apartments was very hot with no air conditioning. It was very noisy and windy with windows open. The Staff was great though. Our room at Punakaiki Resort had ripped screens, but location was fabulous. It was the only restaurant which we were disappointed in the meal and service. Our very favorite was the Kimi Ora Eco Resort. We could could have easily spent another night. The Maple lodge was a wonderful place to celebrate my birthday and the golf course had stunning views. It is hard to pick our favorite place or activity, but I think Milford Sound was the most spectacular. We loved the Progressive Wine tour and the atmosphere in Napier as well. The jet boat was fun and we also did The Tss Earnslaw/ Walter Peak lunch cruise. Beautiful place on a beautiful day. Thank you for your efforts, it truly was the best trip ever!

Mary Ellen & Wayne Heike, North Island and top of the South New Zealand Explorer, Travelled on 8th February 2019

We had a great time on the trip Self Drive Tours planned for us. Just about all the hotels met our expectations and we were guided to some of the great highlights the North Island offers. When booking the trip, would suggest working closely with your consultant to make sure you have everything you are expecting. Check out all the hotels and work with the consultant to ensure they meet your expectations. We found working with Erynn to be a great experience and she really helped us map out a trip that was memorable.

Daniel, Sheri & Taylor Mclane, A Custom 7 Day Central North Island Explorer Tour, Travelled on 2nd March 2019

Visiting a foreign country can be challenging. I reached out to New Zealand Self Drive Tours for helping. After a short interview, Christina put together an itinerary for us that was perfect. It had excellent outings and plenty of free time to allow us to explore. Every planned outing had a reservation that helped us enjoy the activity without any drama. The lodgings and car where exactly what we wanted. I highly recommend this organization.

Chris & Christine Wragg, Revised 25 Day Discover New Zealand, Travelled on 5th February 2019

My wife (Christine) and I booked our trip to New Zealand from 6th Feb-2nd March 2019 with Jane Zwerrenz, who could not have been more helpful. We started making arrangements with her in early 2018 and over the months before our trip we worked together on an itinerary that ended up suiting us perfectly. The choices that Jane helped us to make about what places to visit and what activities to take part in, gave us an excellent overview of both North and South Islands. The accommodation that Jane chose for us was first class and we could not fault any of it. When we did have a little hiccup with hiring our first car, Jane sorted this out in minutes! It was definitely worth upgrading our hire car to a small SUV, it made some of the journeys just that little bit more enjoyable. I love driving and I thoroughly enjoyed the 3,971 miles that we covered in 20 days. We have so many memories, but some the highlights would include seeing orcs and dolphins on our boat trip in the Bay of Islands, Rotorua, seeing kiwis in Zoolandia in Wellington, Aoraki/Mount Cook, seeing Albatross and penguins on the Ortago Peninsula, getting soaked in a waterfall in Milford Sound, Queenstown and the amazing accommodation (Rainforest Retreat) we had in Franz Josef. We even got to like Auckland... well Devonport in particular! The only thing we regret is not having more time in New Zealand. Although we saw and did a lot in our 25 days there is still so much more that we would like to see. Probably not going to happen, but if we could we would return in an instance and we would have no hesitation in asking Jane for he help again or recommending her to anyone we might know who is thinking of going to New Zealand. In addition to all that Jane did for us and the amazing people we met, we cannot fault Singapore Airlines and would highly recommend them to any traveler. The one thing that I would defiantly do next time is to take a spare phone and buy a NZ pay-as-you-go sim card - would have made phoning within NZ a lot cheaper! So a big thank you to everyone who helped to create a lifetime of memories for my wife and I.

Jeremy Bartle and Rungrawee Saibut, Auckland to Queenstown Southbound Explorer, travelled on 12th February 2019

Now our tour has finished I thought you might like to know what we thought.  In summary, we had a great time, almost everywhere we went we kept saying that next time we’d need to spend a bit longer here.  It was one of the best holidays we have ever had, neither of us wanted to come home.  Thank you very much for arranging everything so well.

Juliana & Juzailah Khatmin, The Natural Wonders Of The South Island, Travelled on 1st March 2019

Kia Ora from Singapore. That is one word which we pick up at least. We would like express our appreciation to Nichole White for making our vacation a memorable one! Throughout the entire trip, it was a smooth transition. All the arrangements (ie. car rental, hotel & motel accommodation) were excellent. Thank you so much once again, too bad didn’t get the chance to meet you in person. We would love to visit your beautiful & peaceful country again someday.

Paul and Julie Rogers, Northbound Explorer of New Zealand, Travelled on 16th February 2019

We had a wonderful trip! Everything went very smoothly, the accommodations were lovely, and the itinerary was perfect. We only wish we could have stayed longer. D One question--Our train from Christchurch to Blenheim was cancelled. They transported us on coaches, which was fine, and sent a refund of half the cost of the train. Thanks for arranging an awesome trip!

Joanna & Charles Warren and Andrea & Kurt Nelson, Customised Classic New Zealand Driving Tour, Travelled on 10th February 2019

Hi Christina! This has been the MOST fabulous trip!! You arranged everything so perfectly and every tour, hotel, and person we encountered were beyond wonderful. We have already one other couple ready to sign up with you. NZ is positively fabulous and we are so glad we had the opportunity to go. We would recommend you, your company and NZ to anyone and everyone!

Rick and Denise Smith, Ultimate Explorer Tour of New Zealand, Travelled on 31st January 2019

These are my thoughts on our trip. Kelly did a great job of identifying our interests when she scheduled our activities. We loved the winery and brewery tours. The activities on the water were excellent, the highlight was sailing in Auckland Harbour, especially because I was allowed to sail that magnificent vessel. We really enjoyed the Coves, Caves and Coastline Cruise In Whitianga, however, we nearly missed this tour because Captain Ken wasn’t aware that we were scheduled to go out with him that morning. He advised that he had received a last minute request from another couple that morning, and that was why he was at the wharf. He was an excellent tour guide and we thoroughly enjoyed our time on his boat. We really appreciated the recommendations in our tour book stops along our route. We did make a stop that wasn’t included in the book, and were very happy that we did. We drove out to Cape Palliser to see the lighthouse, and immerse ourselves in the fur seal colony. You might consider including a recommendation in future client’s travel books. The accommodations met our needs very nicely. We found every one to be clean and in very good repair. The beds were all comfortable and we found the staff to be very helpful and friendly. Our sincere appreciation to both you and Kelly for putting together this trip.

John & Ann Hampson, Customised Return New Zealand Explorer, Travelled on 6th February 2019

A great trip planned by Shelley, driving distances were just right allowing time to sightsee and enjoy coffee breaks. Hotels at the various locations were well chosen most having excellent views, We also enjoyed the side trips as recommended giving us a chance to experience more of what New Zealand had to offer especially the tours of various vineyards

Rosanne Schoech, Top of the South Island Self Drive, Travelled on 2nd February 2019

Brigett did an amazing job to get my trip organised with less than a weeks notice. The team were always available to assist me if i had any questions. We loved our trip and it was so easy with everything organised so well.

Nicole & Cedric Tille, 18 Day New Zealand Must Do Tour, Travelled on 6th January 2019

We had an absolutely awesome time in NZ. We were very lucky just about everywhere with our excursions except for the whale watching tour. Apparently you have become a refund of it. It would be kind of you to give us this money back. The first car we rented was ok, except from the GPS that wasn't up to date. We had an upgrade on the second car, that was quite luxurious. All accommodations were very nice except perhaps the Terra Vive Luxury Suites, though. We feel so sorry for what just happened yesterday in Christchurch. This is really horrifying. Hope you're not too much under shock. Looking forward to hear from you soon.

Gregory Taylor & Michael Briones, Auckland to Christchurch Essential Highlights, Travelled on 14th February 2019

We very much enjoyed everything about the trip! The hotels were all comfortable, clean, and centrally located. All of the activities were great. We especially enjoyed the volcano hike, the jet boat ride, and the ferry ride between the north and south islands. The driving was surprisingly easy and allowed us to view the wonderful landscape, and to visit two winery regions which were beautiful! Our one driver who took us to the wineries near Picton thought it was hilarious that we asked her to stop at KFC after sampling several wines. Her husband called while she was parked in the lot and asked "why are you parked at KFC?". All of the meals were amazing but hey at the time, we just needed some fried chicken :-). Thank you for an awesome experience! We will definitely recommend your company to friends and family!!

John & Sue Miller, Auckland to Queenstown Scenic Explorer, Travelled on 11th February 2019

Thank you for such a great trip! We especially thank you for contacting us so quickly (at the B&B since we didn’t have cell service) about the road closure and then for re-booking us so we could get around it. Everything went so smoothly. The excursions were wonderful, transport to/from hotels made things so easy, and the hotels were in excellent locations. Everything you did made it very easy for us to just go along and enjoy our time in New Zealand, which we definitely did! Because you booked things, we had the best seats on the trains, at the Skyline Restaurant, and on the ferry. Couldn’t have done that without you. Thanks again.

Nicole & Cedric Tille, 18 Day New Zealand Must Do Tour, Travelled on 6th January 2019

Many thanks for organizing our tour in New Zealand. We had a fantastic time throughout the trip. Everything went perfect. The accommodations were very good and the distances during driving days were short enough to leave us plenty of time for stops and discovery. The additional activities were also excellent. The only one we couldn't do was the whale watch in Kaikoura due to rough seas. We left with plenty of fond memories and will highly recommend the trip to our friends.

Jenny Morgan and Kristy Jordan, The Customised South Island Escape, Travelled on 24th January 2019

We were thrilled with our trip. Three weeks on the South Island with NZ Self-Drive Tours was a dream-come-true-vacation for us. We plan to return and we will use your company to visit the North Island. Your attention to detail served us well. Everything you arranged for us happened exactly the way you promised. What a joy it was to experience 100% satisfaction all along the way! It was the best vacation of our lives. Thank you for all your work on our behalf. We loved almost every place we stayed and every adventure we experienced. Our accommodations near the Pancake Rocks and Blowholes was the only place we can't rate super high. In our opinions it didn't match up to the other places we stayed. And yet, The Pancake Rocks and the Blowholes was one of our favorite sites to see. We had a lovely lunch in Wanaka, and had hoped to stop by and say hello to you folks. But we didn’t have quite enough time to do that. Maybe next time. Now, if you could just help us become New Zealand residents, we would be indebted to you forever. :-)

Norm & Dee Randall, North Island Scenic Explorer, Travelled on 14th February 2019

You booked a fabulous trip for us and the late inclusion to Hobbiton was well organised by you. Accommodation was all great (except for M Social in Auckland. We complained and they redeemed themselves with an upgrade for the second night). In retrospect we should have spent a second night at Whakapapa and walked over the volcano and cut out the night at Taupo. But that was our error of choice. We would totally recommend you to anyone wanting to travel to NZ. Thank you!

Stephen & Gail Francis, Customised Northbound Christchurch to Auckland 23 Day Self-Drive Tour, Travelled on 21st January 2019

From the first enquire to NZ Self Drive Tours to the last email from Shelley hoping we had arrived home safely, we couldn't have wished for better care and attention to detail on our amazing holiday. We arrived late at night to be met by a lovely man who delivered us to our first 3 nights in Christchurch. Beautiful accommodation which was repeated at our every destination over the 23 days we spent in NZ. Because of an avalanche the train was cancelled, which was a small disappointment but I was impressed once again by Shelley who sent an email that evening apologising and to explain we would receive reimbursement. We would highly recommend Self Drive holidays and especially our wonderful Shelley Ryder who went above and beyond to prepare our fabulous holiday. New Zealand is beautiful with scenery to awe, friendly charming people. We will be returning for another holiday with a very hard decision to make, do we go to the North or South Island?

Georgie Pawloff & Lynnie Edwards, 8 Day Boutique Northland Tour, Travelled on 5th February 2019

We thought the itinerary was well thought out, taking us to areas one wouldn't have thought to go. The selection accommodation we thought was good & in ideal location to carry out our sight seeing within the areas. We must mention the Morepork Riverside Lodge, because the Brian & his wife just bent over backwards to make one feel you were part of the family. Thank you Shelley for putting this itinerary together for us.

Anne Huntzicker & Kim Stevenson, 16 Day Explorer Tour of New Zealand, Travelled on 16th January 2019

Loved it all! What a beautiful country full of nature. You need to add 1 - 2 hours to your driving time because of road construction and stopping along the way. The nicest, most scenic places would have been nicer to stay at least 2 nights instead of 1, but then you would need a longer trip or just visit the North or South Island in 16 days, and then return to do another 16 days on the other Island - lot's to see and enjoy!

Jakki and John Stephenson, 60th Birthday New Zealand Grand Tour, travelled on 6th February 2019

We just wanted to say thank you so much for organizing an AWESOME trip for us!Everything fell seamlessly into place whether it was being picked up from the airport/hotel/train station to car hire. With one exception- all the hotels you chose were lovely! The one glitch we had was sympathetically resolved. The route was AWESOME given that we were trying to cram so much into two weeks. The hotels I would highlight as our favourite would be: The George in Christchurch, Browns in Queensland, The Bolton in Wellington and Te Waonui at Frans Josef. In a slightly different category, the Milford Mariner trip was fabulous and the whole package- including the weather- was just magical!! Thanks once again for creating a most memorable trip for us.

Richard Miller & Rosalyn Bayly, Let's Head to the South Island, Travelled on 1st February 2019

A brilliant holiday and well organised; Thank you Amanda! The train trip was awesome. Motels fantastic. Gosh we had a super time. Only wee criticism is Wellington parking: darn cheek of the hotel to charge us to park in their basement. We did an upgrade to Premium lounge on the ferry - very worth while and suggest you offer this to your clients (plus you attract a discount.)

Craig & Mary Charlotte Kelly, A New Zealand Adventure, Travelled on 22nd January 2019

We were extremely pleased with the service we received from Christina and New Zealand Self Drive Tours. Everything was perfectly arranged, the pace was exactly as we wanted and all our expectations were surpassed. On a scale of one to ten, they were a 12! The guest accommodations were very nice, the tours, with two exceptions that were cancelled due to weather, were very nice and we never had any issues with all the various bookings they did for us. We would highly recommend them and have already shared their contact information with some friends here in Virginia. This was a vacation of a lifetime, a country whose beauty and wonderful people have to be seen to believe and a trip planned by experts in every detail. THANK YOU!!!

Brenda Ryan-Dejak, Frank Dejak with Charlie and Lynne Page, North Island Highlights, Travelled on 15th January 2019

Louise our trip was terrific. All the bookings you did for us, lodgings, tours, car rental, were perfect. We enjoyed seeing your wonderful country. I will recommend your company to anyone who wishes to visit New Zealand. Already did with our friends the Sterlings who are working with another person with your touring company. Many thanks for all your help.

Alistair Duncan & Maureen Hornak, South Island 24 Day Self Drive Tour, Travelled on 18th January 2019

Very pleasant touring the South Island. It seemed by going clockwise we were in much less traffic. Everything from motels to activities went off as planned. Selection of motels was very good, especially on the first half of the trip, a couple on the second half were a bit worn. Hope to get back to tour the North Island in 2020.

Anthony and Anna Sultana, Bernard and Antonia Ciantar, Customised New Zealand Highlights, Travelled on 18th January 2019

We were very satisfied with the package provided to us. The standard of accommodation was great, the timings of the programme, excursions and activities were very well organised and well planned. We enjoyed having the possibility of seeing a variety of things, places, landscapes etc around New Zealand. We are very happy with your service and we find no objection to recommend it.

Jenny Morgan and Kristy Jordan, South Island Escape, travelled on 24th January 2019

I’m writing to you from the airport in Auckland on February 14. We’re heading back home to Denver this evening, after truly the best vacation of our lives. Thank you for all your work on our behalf. We couldn’t be happier with New Zealand Self Drive Tours and your work in particular. 100% of the details you arranged for us worked out wonderfully.  We loved every place we stayed and every adventure we experienced. Each of your recommendations were fantastic for us.  We are thrilled with the 3 weeks we spent in NZ. And so grateful for your help. We will be back. We hope you can keep our records open and active. We anticipate reaching out to you for help again in the future. Now, if you could just help us become New Zealand residents, we would be indebted to you forever  :-). God bless you. And thank you very much. 

Nick, Mary Beth and Bryan Adams, New Zealand North and South Adventure Holiday, Travelled on 20th January 2019

Fantastic vacation! Amanda D. did a phenomenal job of putting together a terrific itinerary. Details were well organized and easy to follow. We would definitely use NZ Self Driving Tours (and Amanda D.) again should we make another trek to New Zealand!

Andrea and Paul Jull, Customised Discover New Zealand Tour, travelled on 21st January 2019

What a fantastic trip! So many great highlights! We were so lucky, if the trip had been a few days later the weather would have totally changed the trip. We had beautiful sunny weather for both Doubtful Sound and the Franz Joseph heli-hike. Swimming with the dolphins was fantastic though a bit of confusion of whether lunch was included (it wasn’t). Thank you for your advice on planning this trip, you were a pleasure to work with! Now back reality, snow in Victoria, trees across the driveway and the furnace stopped working while we were away so the house is only 9 degrees! Oh well, we have some wonderful memories of New Zealand and hope to return soon!

Melissa, Maree Pearce & Bailey Wilde-Pearce, A Custom Family Fun North Island Tour, Travelled on 10th January 2019

Thank you for a wonderful itinerary Christina, you sure did assist us to have a lovely holiday that was stress-free. You planned everything perfectly, from short distances to pick up our hire car to making sure our itinerary had rest times. We were more than happy with everything you planned for us. The accommodation was perfect and most importantly lovely and clean, (we are super fussy and we couldn't fault the cleanliness). We appreciate the time, effort and energy you took in making sure every detail was perfect. Thank you once again, your friendly, helpful professional manner was very much appreciated. I would encourage friends and family to book through New Zealand Self Drive Tours!

Sue and Ken Vaughan, Ken & Sue's Incredible 15 Day Highlights of New Zealand, Travelled on 30th December 2018

First off, we had a marvelous time in New Zealand and appreciated both your efforts and those of your entire team. We needed to contact your office twice with questions. Both times we had our questions answered very quickly. We were glad the rental cars were automatics. It was awkward enough to drive on the wrong side of the street and have the driver on the wrong side of the car…if we had to learn to shift with our left hand on the narrow mountain roads we might have gotten into trouble. The way you put the book together was easy to follow. Having the Quick Reference of the Itinerary was extremely useful. We found the Driving Directions not to be very useful. It seemed to us that road signs were not very prevalent or obvious enough for us to read. The hotel rooms and breakfasts for the most part were great. The room in Dunedin was quite small and the snack for breakfast was very meager. Perhaps we were just spoiled with the wonderful breakfast buffets at the Scenic hotels. We also appreciated the in-room laundry facilities in both the Waldorf and the Garden Court Suites (the Garden Court Suites was especially convenient for our 3-night stay, since all the stores and sites to see were within walking distance). The Zealandia Twilight Walk was very interesting, but we think it would have been beneficial to visit it first during the day (to learn more about it and see more of what there was to see in the facility) and return for the night tour. The tour guide we had for our night tour was exceptional and very informative. We also highly recommend going to the International Antarctic Centre, especially if you like Blue Penguins. We got a private behind the scenes tour of the facility which was quite meaningful since we had gone to see the Albatross Center in Dunedin the previous day and stayed to watch the Blue Penguins come ashore at night. The ride in the Haagland Tracked vehicle was also fun to experience and learning about expeditions that take off from Christchurch to the Antarctic. We never ran out of things to do and see. As a matter of fact, we seemed to always run out of time. In retrospect we could easily have spent another week + traveling around. We did not have time to get to all the suggested stops, so we often had to prioritize what we went to see. Thanks again for making our New Zealand visit such a big success!

Gwen and Neil Blackshaw, The Customised South Island Self Drive Tour, Travelled on 10th January 2019

First of all we had a wonderful time in New Zealand and it met many of our expectations. We didn't start very well and I suggest that if someone is flying in then the first night should be at a reasonable hotel in Christchurch. We did not enjoy the Bella Vista! By the time we came back for the last night we knew what to expect. Didn't arrive until 7pm due to the late arrival of the Tranz Alpine express and we're leaving at 9:30am so it wasn't a problem. The first two days were especially as it was hot! We didn't really enjoy the other Bella Vista in Franz Josef either. Other than that the accommodation though mixed was quite acceptable. The one at Bealey Motel was very quirky but interesting! The last night before the train at Punakaiki was amazing and by far the best stay...we could have stayed a week. We enjoyed all the activities with the cruise on Milford Sound and the Tranx Alpine being highlights. We did a lot of walking and saw many fantastic sights. The other good one was an Albatross watching in Kaikoura. The car was very good although it only just fitted all our luggage in with the seats down. It would have been useless for four people but we got quite attached to it. We were very pleased with the paper work and all the bookings worked beautifully. There weren't any hiccups. All worked as it should and we were picked up and dropped off at the right time. Very dependable. We found the kiwis friendly and helpful throughout our stay and would happily come back again soon.

Jared, Neville and Carolyn Lieschke, A Taste of the South Self Drive Tour, travelled on 3rd January 2019

I just wanted to let you know that we all had a fantastic holiday in NZ! Narissa created a wonderful itinerary for us! We all loved every moment! Loved the Hertz 4WD, and the hotels were very comfortable, too! We loved Mount Cook, and The Earnslaw cruise! In fact every place we visited, we went on gorgeous walks and hikes! We all definitely plan to come back, next time we may select 2 or 3 towns and spend more time in each of this towns, exploring. Thank-you for your help!

Greg Storey, Greg's Customised 21 Day Discover New Zealand Tour!, Travelled on 8th January 2019

I was very pleased with the service I received in arranging my trip. Sarah Baumanis contacted me directly by phone to establish contact, and called me several times as we fine tuned my itinerary. This personal touch is different from my typical experience with travel agents in other countries, who typically just email back and forth. I was happy with the quality of all of the hotels she picked out. There was a mix up on one hotel reservation, which turned out to be the fault of the reservation agent at the hotel. They did a great job of making a change on the fly for one activity. I requested a change in date for an activity based on the weather forecast, and they came thru in meeting my request. This allowed me to enjoy that activity without getting rained on. Also, one tour provider had to change the time of one activity, and they did a great job of interfacing with that provider and letting me know of the time change ASAP. Sarah has extensive knowledge of New Zealand, and it is apparent she has traveled to many of the places that typically are desired by clients, and has taken many of the tours and done many of the activities, giving her the ability to provide expert feedback to clients that help them decide if that activity is right for them. I highly recommend New Zealand Self Drive Tours and New Zealand Fine Touring.

Peter West & Barbara Minney, Customised Discover New Zealand, Travelled on 13th December 2018

Overall the holiday ran smoothly, all reservations were correct, the itinerary worked well and we saw everything we had wanted to see. The motels were very good, and even the most basic was totally satisfactory. Very nice to tea/coffee facilities usually with fresh milk provided. Those with full cooking/washing facilities were much appreciated. As far as the locations were concerned they were excellent, we would have preferred not to have been in city centres as parking was expensive and access often difficult, This does not apply to Christchurch were parking is currently plentiful. The information supplied was accurate but needed more detail in the directions with distances. Without a Sat Nav we would have struggled. Great holiday.

Shirendra and Tara Lawrence, The Customised Auckland to Christchurch Explorer, Travelled on 6th January 2019

Overall it was a fantastic experience, and the arrangements made by yourselves were awesome. We did have reason during the trip to make contact with yourselves a couple of times, and the actions needed were addressed immediately. Thanks and we would be happy to recommend yourselves to friends - in fact we have already done that.

Ray & Dee Webb, Queenstown, Milford Sound & Te Anau Spectacular, Travelled on 15th January 2019

We have traveled around the world many times and experienced good and poor travel advice and service. Without doubt Nisse Perry at NZ Selfdrive Tours provided an outstanding service which we could simply not fault. Nisse's ability to package our tour to match our requirements was exceptional. Equally her constant communication with email phone and in writing was like dealing with a close friend. We would not hesitate to recommend Nisse to all wanting to travel this beautiful country. One negative we must reveal was the amount of time we allocated to the trip, it should have been twice as long - it was that good. Nisse was there when we made some stupid mistakes like rocking up to the airport without our passports and having to reschedule our trip by a day. Nisse took charge and all went so smoothly. We met with Nisse on the NZ trip for a brief chat and now regard her as a friend and look forward to engaging her on future trips. Thanks Nisse for a wonderful holiday and your genuine interest in our travels.

Brenda Ryan-Dejak, Frank Dejak with Charlie and Lynne Page, North Island Highlights, Travelled on 15th January 2019

Louise your planning and bookings worked beautifully. All reservations were without a hitch.

Reeta, Vijay, Joshua & Hosanna Kumar, Coast to Coast Family Adventure, Travelled on 23rd December 2018

I wanted to thank you and your tour company for booking such a memorable trip for us - the hotel rooms that was booked were excellent choices, the maps and places that were recommended to see were awesome and the activities included were tremendous - we had no issues at all and thoroughly enjoyed the trip. This has to be the best holiday we ever had and South Island is out of this world in terms of its natural beauty. I highly recommend you guys!

Karen, Hilton, Candace and Max Lees, Auckland to Christchurch 14 Day Highlights, Travelled on 4th January 2019

Thank you for coordinating such a wonderful holiday. We crammed so much in and the weather was perfect. All accommodation and activities were great and we could not fault our stay anywhere. It was unfortunate that we missed the Shotover Jet activity but it ended up being a good lay day. Instead we did an extra Canyon swing for the kids which they loved. We have done nothing but rave about the holiday and have marketed New Zealand Self Drive as the place to go for coordinating a trip to New Zealand. Hassel free and easy it was a holiday to remember. Thank you so very much for nursing us through the itinerary and making the process easy. Your knowledge and recommendations were spot-on and met every expectation.

Daniel J Brady and Kaela Gabrell, The Customised New Zealand Grand, Travelled on 30th December 2018

Our New Zealand customized tour was absolutely awesome. Everything that we wanted to do was included and went like clockwork. There was never a time while on the journey that we were interrupted for anything, you took care of all arrangements for rooms,cars and all other excursions that we wanted to see. Everything went so smoothly just like you planned it out for us. We were more than happy and amazed at how smooth it all went. The booklet that was included was also so well prepared that we were never in doubt as to driving directions or time that we had to be anywhere. You were so well planned and organized that we just were able to relax and enjoy all the New Zealand had to offer. Thank you so much!!

Kerry & Joseph Grauches, South Island Coastal Self Drive Tour, Travelled on 30th December 2018

It was a great experience for myself and my husband we will definitely be doing it again. Abby was absolutely amazing arranging our holiday always in touch with us as we live in Australia thank you very much New Zealand self drive tours

John & Margaret Granger, Top of the South Island Self Drive Loop, Travelled on 29th December 2018

We thought the balance of the self drive holiday you arranged for us was excellent. The accommodation was good, the tours you pre-booked were ones we needed to go on, the distance we needed to drive each day was not excessive, and the car was ideal for our purpose.

Lauren Schade & Daniel Lambden, 8 Day Southern Explorer Christchurch to Queenstown, Travelled on 28th December 2018

Amazing trip! Couldn't of planned a better trip myself. NZ Self Drive Tours were absolutely amazing to deal with. Would recommend to everyone heading to NZ! The locations, activities and itinerary were perfect for us. Can't wait to book my next adventure to NZ with them. Thanks guys!

Bruce, Jodi, Brendan & Joseph Lavell, 14 Day Christchurch to Auckland Must Do Tour, Travelled on 20th December 2018

This was a phenomenal trip! (I don't want to spoil it by saying anything else!)

Stephen James Rink & Tobias Baumgartner, 26 Day Discover New Zealand, Travelled on 19th December 2018

Our trip to New Zealand was fantastic! It was truly the stuff of dreams. We were lucky enough to spend nearly a month there which didn't seem like enough! It made us realize how much we still want to do there! Most of the hotels were perfect, only the Bella Vista in Rotorua was a bit cramped, comparatively. Everything else was smooth and wonderful! I look forward to booking an additional trip with you soon!

Pam Stein & Alan Gorberg, Your New Zealand Adventure, Travelled on 17th December 2018

Hi! We had the best time on our trip. New Zealand is an amazing country and Heather and the team made is so easy for us. In addition, we enjoyed al the activities selected for us and wouldn't have changed anything. the only bad things was that our trip had to end...thank you for an experience of a lifetime!!!

Tim and Hannah Cory, South Island Summer Escape, Travelled on 16th December 2018

I just wanted to take a few lines to express our sincere thanks to those at New Zealand Self Drive Tours. We chose to concentrate on the South Island as most of our interests were in mountains, lakes, and glaciers. Unfortunately my wife was not able to make the trip as she struggles with long flights, so this was my biggest disappointment. So my travel companion was my daughter. To say she and I were not disappointed would be a big understatement. It was perhaps one of the best vacations I can ever remember taking. This was due to a couple of factors. First, the stunning diverse natural beauty that New Zealand has to offer is like none I've ever seen. Second, the travel suggestions and travel arrangements made for us by Tare and follow up by Amanda were spot on with our interests. their communication was clear and always timely should we have any questions. Every schedule and booking that was set up went off like clockwork. I turned out to be the biggest problem in that I couldn't go more than five kilometers without having to stop and take more photos, which made the drives from place-to-place a bit of a challenge for me. If time and budget would allow, the only thing I would change is to double the time I'd spend in your beautiful country. As a testament to your company's reliability, I spoke with one of our hotel operators and mentioned we were doing a Self-Drive. She said she'd been dealing with your company for years and has always been impressed with the precision and dependability of your tour arrangements. Thank you for your attention to detail and if I ever have another opportunity to visit, I won't hesitate to call again.

Manohari, Jayantha, Navin and Dilan Abeysinghe, Customised Southern Icons Tour, Travelled on 18th December 2018

We are back in Sydney after our 10 day holiday in New Zealand South Island. We had a very enjoyable holiday. New Zealand South Island has such stunning scenery, and is so beautiful. Thank you very much for organising our itinerary for us and for booking our accommodation and vehicle. Everything worked well and all motels were comfortable. The only thing we couldn't do in what we planned to do was the helicopter ride in Franz Josef. All flights were cancelled that day due to bad weather. We enjoyed the two cruises in Doubtful Sound and Milford Sound. The weather could not have been better. We had perfect sunny days for these, and the scenery there was fantastic. From Queenstown we drove to Glenorchy and to Paradise, the drive was so scenic. On Christmas day we did the Key Summit Track in Te Anau, and there too you see stunning alpine scenery everywhere. We went to Invercargill and then to Dunedin and then to Mount Cook, as it was a nice sunny day we could see Mount Cook very clearly that day. We enjoyed New Zealand South Island very much and thank you very much for organisng the tour for us.

Bob & Nancy Gustin, Customised 14 Day Christchurch to Auckland Must Do Tour, Travelled on 7th December 2018

Each day we awoke was filled with wonder and fun. The beauty of NZ is astounding. So many scenic roads that take your breath away. NZFT was fantastic in guiding us and selecting most of our hotels. One bit of advice, don't wait til you're in your 80's to drive these roads; exciting as heck for us but can be a challenge with hairpin turns and narrow lanes. The time of year we picked (early December) turned out great and we missed the crowded tourist season. Seemed like great weather followed us everywhere - for example, when we arrived at Mt. Cook, the tourist office told us it had been locked in clouds for two weeks. The day we arrived it was blue sky and sunny!

Brian and Richelle Gist, The Customised Ultimate Tour of New Zealand, Travelled on 16th December 2018

We had an absolutely wonderful trip, and you found places that there is no way we would have found. The tours were exactly as expected, and we had a great trip. Congrats! We can’t wait to come back to NZ. Our trip was unbelievable. Thanks for everything.

Vimal Narayanan and family, Queenstown to Auckland 14 Day Highlights tour, travelled on 16th December 2018

I am writing to thank you for making a wonderful arrangement for our tour in the last two weeks of December 2018. Your country is beautiful and rich in culture and natural diversity. The Milford Sound and Mt Cook visits were out of this world. The train ride to Moana and lunch in the small restaurant - station house cafe was awesome. The Museum Te Papa was a rich education for us on the history and culture of your country. The drive through your country is in itself the biggest attraction - each turn of the wheel we were spellbound by the beauty of your land. Stopping at small shops to savor the local produce was wonderful. I can go on and on. The trip was flawless except that one episode in Wellington Ferry terminal which was out of your control. In the end, I think you and your team did a great job. I would recommend to my friend's to visit your beautiful country and experience the natural wonders of the unspoiled world out there. Keep it pristine. Wishing you and your company great success.

Goutham Balachandra and friends, Explore New Zealand's Incredible South Island, Travelled on 3rd December 2018

Nisse did an excellent job of preparing a self drive holiday which catered to our specific requirements. She was available on call to sort out little issues during our trip. The holiday was everything AND more than we had expected. Thanks

Jonathan & Nancy Shalev and Eliezer & Monica Kraus, South Island Discovery, Travelled on 11th November 2018

Thank you very much for organizing our tour of the Southern Island. All the arrangements and the choice of motels and tours were very good. We really enjoyed the trip. Also, your suggestions for short walks were very helpful. The only remark we have is that we almost missed the great site Nugget Point that wasn't mentioned in the program, which would have been a pity, as it was very close to Kaka point. Best wishes.

Marla Allen & Cindy Tsingis, 21 Day Natural New Zealand, Travelled on 2nd November 2018

First of all we want to extend our love and support to you and the country regarding the recent outrageous act of violence that occurred. You have a wonderful leader in PM Arden and the governing body. USA could really learn from her leadership. Overall we had a wonderful time in New Zealand! Beautiful country and one we will visit again. Accommodations were good as were the SUVs I drove. Very easy to drive in New Zealand despite the reality of using a "different" side of the road; well maintained roads with clear and instructive signage. I'd say if someone wants to travel the path we took they need to really consider the amount of daily driving involved. I'm very glad I had purchased a map of the country. Additionally I'd say the costs of fuel and food are expensive. I wish we had more real opportunities to kayak and hike. Loved all of the events we participated in. I'd recommend them all. The nature preserve in Wellington and the Rotorua canopy tours were favorites. I'd say Christchurch is not really a key stop (We would have rather spent two days in Wellington.) One bright spot was stumbling upon the Canterbury Museum. Loved it! Our only real complaints have nothing to do with your company's tour. We did not have a good experience leaving the country due to delay in flights and no real guidance on how to access the bus to the International terminal. Thankfully Air New Zealand waited for us and made efforts to get us to the plane; we were at least 30 minutes late getting the actual plane that had been boarded.

Jeff & Fran Young, Coast to Coast Family Adventure, Travelled on 24th November 2018

We had a wonderful time on our recent trip to New Zealand. We have been fortunate enough to travel to many destinations and my wife and I agreed that New Zealand is possibly the best location we have visited. Additionally, we have used several travel agencies over the years and our experience with New Zealand Self Drive Tours was excellent. Christina was wonderful to work with and she did an fantastic job setting everything up for us. We had high expectations for this trip and our expectations were exceeded. New Zealand is an incredibly beautiful and clean country. We also met the nicest people. Everyone was friendly and helpful. We have only great things to say about New Zealand. We will recommend New Zealand Self Drive Tours to anyone we know who will be planning a trip there. Thank you making our trip so enjoyable. We look forward to visiting again in the near future.

Joanna Au and Family, Revamped Customised South Island Top Spots, Travelled on 30th November 2018

We booked a self-drive tour to the South Islands for 12 days with NZ Self Drive Tours. Amanda was extremely helpful and patient even with the numerous iterations of the itinerary. The accommodations provided were awesome and able to cater to our needs. Activities which were provided and those suggested by Amanda were awesome. As this was our first self-drive trip in NZ, Amanda was thoughtful enough to suggest that we took the TranzAlpine down to Greymouth on Day 2 and then pick up our vehicle from Greymouth where we started on our wonderfully scenic drives. Thank you for the awesome suggestions. The trip has left many beautiful memories!

Pierre Thibaut & Axelle Ghiste, Customised New Zealand Tour , travelled on 6th November 2018

We want to thank you for the perfect job you have made  arranging our trip in NZ. In summary: far Better than expected!

Jenny & Terrence Fay, A Customised Fiords, Glaciers and Mountains Self-Drive Tour, Travelled on 21st November 2018

I was VERY pleased with the service and support from Christina and the company. The only glitch we had was the rental car not being delivered .. thankfully we weren't in a hurry to depart! The number provided in the booklet was not direct to the Christchurch depot so that was an issue as we went on hold for over 20 minutes ! While one of us was on hold we instead rang your company and it was quickly sorted out. Everything else was just perfect and we would highly recommend this service. It made for a very stress free holiday. Thanks so much.. especially to Christina.

Gordon Chua Choon Hiong, Seng Chuan Tan & Eugene Chan, Tailored Northern Explorer Adventure, Travelled on 3rd December 2018

Thank you Laura. It was a wonderful trip overall. The weather wasn't kind on the 1st 2 days, but subsequently it got better. I love the Hobbiton movie set visit, the Waitomo Caves Exploration, the Maori cultural exchange, the Huka Fall jet ride, and the rare encounter with a Kiwi bird. The pace of the entire tour and car travel from town to town was awesome, lots of exploration opportunities and photo taking. New Zealand is such a beautiful country, and I would love to head to the south one more time in the near future. Thank you.

Diana and Heather Chase, Spectacular South Island, Travelled on 23rd November 2018

Thank you so much for all the arrangements you made for our holiday in NZ. It made everything so easy to pick up the car and just check in to our accommodation without any hitches. It was really very useful to have the NZ touring atlas and once we got the GPS talking to us (we took a while to figure the GPS out) we were reminded to 'obey all traffic regulations' i.e speed limits!! When we were in Dunedin we decided to take the train trip up the Taieri Gorge. We thoroughly enjoyed this and wondered whether you could include that in your suggested activities for visitors to that city. Needless to say we were thrilled to wake up to a blue sky on the morning of our heli-hike! That was an experience not to be missed! So really everything went swimmingly and we would recommend others take advantage of your services. We cannot thank you enough!!!

Deborah and Graham Dodd, Customised Ultimate Discover Tour of New Zealand, Travelled on 17th October 2018

We had an awesome vacation thanks to New Zealand Self Drive Tours. They started by asking what were our interests and tailored a trip to take in the locations we had suggested and some very good alternatives that we would not have known about. The itinerary was well laid out and simple to follow. Seamless check-ins at each hotel, car rental, boat crossings and all excursions that made our trip easy and very relaxing. Annelise Radford was a great help answering all of our many questions during the planning stages. When the weather caused a sudden change to our planned itinerary, NZSD were on it before we were aware there was an issue. They made suggestions and arranged alternate accommodation that made our transition stress free. They also assisted us with our travel claim after part of our vacation was disrupted. We cannot say enough good things about this company and it’s very helpful, professional staff. We would certainly recommend them to anyone considering visiting New Zealand, their inside knowledge of the various locations was invaluable. We plan to return to New Zealand at some point in the future and will definitely use them again.

Mike & Carolyn McDowell, 21 Day South Island Highlights Tour, travelled on 8 November 2018

Our trip was a phenomenal experience, a ‘trip of a lifetime’. Usually the weeks leading up to a big international trip like this, I am a little anxious, hoping we make all our flight connections and all of our bookings are really booked, when we arrive in another country. Everything went smoothly, did not miss any flights, and all of our lodging and excursions were booked when we arrived. I always take a printout of all reservations with me as a back-up. All of our pick-ups and drop-offs were on time, very friendly, and helpful with luggage.

We appreciated the fantastic room views we had at several of our lodgings, the Garden Court Suites in Queen town which was ‘out of this world’ spectacular, the Aoraki Court Motel with an unobstructed  ‘to die for’  view of Mt. Cook right in front of our faces. Akaora Village Inn had a wonderful view overlooking the Akaora harbor, Anchor Inn Motel with a lovely view of the east coast with beautiful rock formations, the Ocean View Chalets nestled in a rainforest with a spectacular view looking out on the north coast, loved the view at the Hydrangea Cottage in a rainforest setting overlooking the ocean surf on the west coast. I would have loved spending an extra night at the Hydrangea Cottages, (we had only 1 night there), such a magical setting. It was nice having a living space at all our accommodations to relax in the evenings.

Everything we saw was absolutely gorgeous. Usually at the end of a trip we like to talk about what we each enjoyed the most from the trip, that was a real challenge this time, but we both finally agreed the Queenstown experience was the most treasured, as it is set in such a spectacular location, (even the airport is beautiful with surrounding mountains).We had such a delightful room view and the gondola ride to the top of Bob’s Peak, the view is ‘out of this world ‘on a sunny day. Luckily, we had sun both days we were in Queenstown.  We did a wonderful 6 mile return hike to Hooker Lake at Mt Cook, after crossing 4 lengthy swing bridges twice, I overcame my fear of swing bridges. The winding drive down the ancient volcano of the Banks Peninsula and then Akaroa village at the bottom was quite unique and amazingly beautiful with all the greenery. We loved the west coast, very lush and tropical. The drive from  Fox glacier back to Queenstown, our last full day  on the trip, was spectacular. The sun was out and the azure blue lakes were absolutely gorgeous. The Crown Range Road drive from Wanaka to Queenstown was breathtaking. What a wonderful way to close the final full day of the trip.

The Atlas was a huge help as we are ‘map’ people. The detailed itinerary booklet was a huge help as well. Overall, we were super impressed with the organization of all the details of this trip. NZ Self Drive Tours does an outstanding job, highly reliable and professional. I will highly recommend your tour agency and your name  to anyone I know asking for recommendation for a NZ self-drive travel agency.   

Thanks so much for your service, attention to detail, and accommodating a lodging room view when possible with no additional charges. We are now reviewing our video and pictures, we saw so much!

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Tina Naidu & Jatin Patel, North Island Adventure, Travelled on 18th November 2018

My husband and I were visiting New Zealand for the first time. We had 7 days to tour New Zealand as we spent some time in Australia visiting family prior to NZ. Louise helped us prepare an itinerary for our visit to New Zealand and I'm so glad I decided to do it this way as she took a lot of time to listen to the things that were important to us. It was also a reality check that we shouldn't be doing the north and south island in a 7 day period as it would feel rushed and we would lose out on the beauty this country has to offer. We decided that for the time period we had in NZ, it'll be better to visit North Island because we will definitely be back for the South Island. Louise and I exchanged several emails on what we wanted, what were our priorities, highlights, ideal time to spend in each city, etc. She gave some great recommendations and even though the skeleton of the trip was made by her, we were able to do a lot of other items on her list and also relax during our time there instead of rushing through each city. Everything was well organized and our trip went without a glitch. All the details from rentals to hotels to tours were easy to understand and well organized. I will definitely be planning another trip.

Robert Janelle, Saaskia Girdler & Priscilla Steele, Customised Ultimate North Island Tour, Travelled on 8th November 2018

We have just had our best ever NZ North Island experience. The best ever, most beautiful part of the world, very friendly kiwis people, & too much for us to see & do, still have not seen everything, just a small percentage of whats to offer on this great North Island experience. Had a nice beach swim at Goat Island, north of Auckland. Greatest holiday experience, great people, natural scenery.

Spencer & Katherine Maxcy, South Island Spectacular, Travelled on 16th November 2018

Great experience! This was by far the best trip I have ever been on. Louise knocked it out of the park. She was super helpful and was always a phone call away if anything came up. 5 star experience!

Leanne Thompson, Doreen & Angus Catchpole and Desmond Zanow, Fiords, Glaciers, Mountains and Beaches, Travelled on 19th November 2018

We had the best holiday and Jane did an amazing job of put everything together. We highly recommend her for anyone looking to book a self drive holiday in NZ.

Lesley & Thomas Madden, Revised 20 Day South Island Encounter, Travelled on 3rd November 2018

Our trip to New Zealand went like clockwork thanks to Jane who organised everything for us. We enjoyed this trip even more than our last visit to NZ. We cannot fault the arrangements made and all the bookings made were just as we expected. Thanks again.

Patricia & Peter Baker, The Length & Breadth 30 Days South to North, Travelled on 1st November 2018

Spending 4 weeks in New Zealand has been fantastic. All arrangements that were made were exactly as expected. Accommodation often was far above expectations. Every time we were to be met, there was the driver waiting for us even when the train from Greymouth was very late. I definitely recommend you asking for a quote and itinery for your next trip.

Kathy and Ronald Barker, Tina and Timothy McClelland, The Ultimate 30th Anniversary Celebrations, Travelled on 10th November 2018

Trip was amazing. Beautiful New Zealand could not have been a better place to vacation & celebrate. Narissa was very attentive to our wishes. She made good effort to communicate with me by email or phone. She gave good suggestions, ideas and advice. She was able to help us keep,within our budget too. It was nice to have a chaperone meet us at the airport to answer questions. The tour company was very responsive to our need and request while traveling.

Tom and Gale Tanger, The Customised Short Escape, Travelled on 29th October 2018

Everything was great as usual. All of the side trips worked well and were enjoyable. Thank you for a great trip on short notice.

David Black and Linda Niemiec, The Length & Breadth 30 days North to South, Travelled on 15th October 2018

We were very pleased that we could customize the form trip. We also enjoyed the optional activities that Kelly suggested. The accommodations were spot on. All booking were of record and hassle free. We were especially pleased that when train service back to Christchurch was interrupted by weather we were contacted to discuss the problem and possible alternatives. The only thing I would suggest is sending an email to travelers about half way through the trip just to see if everything is going as plans. In short we were VERY satisfied and have recommended your services to friends.

Rob and Rita Poore, The Customised South Island Spectacular, Travelled on 31st October 2018

This was our first trip to New Zealand. We thoroughly enjoyed our customised South Island Spectacular, which was extremely well organised by Narissa. We felt that the planning process was good and we were fully involved in deciding which experiences appealed to us. We were also able to include a visit to our family in the itinerary, which made it even more special! All went very well, apart from a severe storm from the West Coast which caused the cancellation of our trip on the TranzScenic train to Christchurch, but we were able to retain our excellent Toyota Corolla thanks to good co-operation from Budget Car Hire and a quick phone call to the NZ Self Drive Tours office. We were pleased too, with the follow up by Narissa checking to ensure our safe travel. Now we have a good excuse (if we needed one!) to come back again! Thank you Narissa for all you did for us.

Srinivas and Sridevi Singaram, Fiords, Glaciers and Mountains Explorer, Travelled on 7th November 2018

We booked a 10 days/ 9 nights self drive tour of South Island and we did it this past November. It was one of the greatest holidays we have ever had. Driving was easy and fun and we didn’t find any difficulties with clear instructions right from the second you land. The only thing I felt we could have done better was getting a bigger car instead of the small Toyota Corolla. The booking process was easy and I spoke to Jane Zwerrenz over the phone before booking and she effectively tailored our itinerary according to our needs. You probably can save a little bit more if you book hotels directly, but all that hassle of searching for good priced hotels and locations were removed when we booked through these guys. We were happy with the accommodations provided everywhere especially in Queenstown and Mount Cook where we were given rooms with excellent views of the lakes and mountains. I definitely and strongly recommend New Zealand self drive tours for my friends and family .

Tan and Wong, Wellington to Queenstown Self Drive Tour, Travelled on 12th November 2018

This was the first time we travel to New Zealand and we were very exited about the trip. The itinerary was well planned by Jess Pearson, our tour consultant. We were thinking of doing the North and South Island tour within 8 days but was not possible, so Jess suggested we skip the North Island and fly direct into Wellington from Auckland. We made some changes to the itinerary in between. Overall it was a wonderful trip and the best trip of my life. New Zealand is such a beautiful country and I am glad we made this trip there. This is the first time I see and touch snow in my life which was in Queenstown. If you are going to New Zealand for the first time and want to save all the hassle of planning, this is the place to go to book your holiday in New Zealand. Highly recommended.

Savvoula Kotsi & Michail Arvanitis, 9 Day Southern Icons Self Drive Tour, Travelled on 8th November 2018

Our contact with the agency was Louise Barrett. She was very helpful in helping us organising our trip to New Zealand. We worked closely together and we took into account her suggestions (especially those regarding driving travel distances and tours). Everything went according to plan. We have no complaints. Even when two of our planned activities were cancelled due to bad weather, they reimbursed us straight away. Overall great experience. Highly recommend the agency.

Swaraj, Aarathy, Vendant and Kriti Thampi, Christchurch to Auckland Must Do Tour, Travelled on 6th November 2018

An almost perfect holiday. Our tour was very well organised and everything worked perfectly. All the accommodation was good. We lost a day of sightseeing due to bad weather but Mount Cook more than made up for it. Thank you Louise.

David and Sandra Faneco, Robert and Margaret Graham, The Customised New Zealand Discoverer, Travelled on 23rd October 2018

Thank you so so much for our wonderful holiday in your beautiful country. Since getting back have hit the ground running. Everything about our trip was great - the accommodation, car hire, activities booked and suggested all worked like clockwork. Our accommodation everywhere was fantastic and with breakfast included was much appreciated. Having the GPS made getting around so much easier. We affectionately called it 'Mary'. She did try to take us off track a couple of times but we would have been lost without her. All of the included activities we thoroughly enjoyed plus we did quite a few of the suggested activities as well. Thank you again for all you and your teams assistance when we looked like being stranded in Queenstown after all the rain. Things worked out perfectly for us with the road reopening between Queenstown and Greymouth and also the train back on the track on the Sunday. We truly had a memorable time and hope to return sooner rather than later.

Robert Taisia, Krystal Paterson and Roman Taisia, Fiords, Glaciers and Mountains Self Drive Family Tour, Travelled on 22nd September 2018

The itinerary that was prepared for us far exceeded our expectations. So much to see and so much to do. I didn't think we would be able to do so much in that time we had. Everyday there was something new to experience or something exciting to do. The hiking trails showed us some awe inspiring scenery and the landscape was magnificent. Dealing with team at NZ Self Drive Tours was very easy and they were always very helpful whenever I spoke with them. Kelly helped us to get our itinerary within our budget which was a great help and the fact that everything was paid for before we left for the trip made our time and transition from town to town seamless. It was nice to go on a holiday and not have to worry about accommodations, transport, activities. All in all it was well worth what we paid and we will definitely use them again when we an another holiday to NZ. The only drawback is that we were only there for 10 days. Next time we'll plan for a longer trip.

Kinanthi Ayu Fridayani, Your Pre-Marathon New Zealand Self Drive Tour, Travelled on 14th October 2018

New Zealand was my number one country that I wanted to visit. When I had the opportunity to go, I just had no idea where to start. I only know that Me and My Husband was going to do a self-drive tour and I stumbled upon this website. To be Honest the pop-up icon of "Got a question for us" was the most brilliant thing that they put because it definitely worked for me. I send them a question and immediately I got a response. Nisse was appointed to help me, and she was just Amazing! Her professionalism, knowledge, and willingness to serve was one of the key factors that helped me plan what was become my "dream come true" holiday. I didn't know how many revised itineraries we did because I kept on changing my mind, but Nisse was always patient and accommodating. Our trip was super smooth, all the bookings (Hotels, car, activities) were perfectly done. I was so happy with what she suggested for us like to spend at least one night in Wanaka (which is her hometown) because it was one of the towns I loved the most and where we had the best of times (best hike, great foods, lovely strolls along the lake). I highly recommend everyone who wants to plan their itinerary of a self-drive tour in South Island to book their service. I am a satisfied customer!

Fred and Mira Poscic, 10 Day Southern Icons, A Self Drive Tour, Travelled on 24th October 2018

Was just a great holiday, well put together. Thank you to Chelsea, she was just great.

Philip and Elisabeth, Customised Southern Highlights Tour, travelled on 8th October 2018

Thanks for all your hard work in putting together our recent NZ trip. It was awesome. All the accommodation places were spot on, recommended tours were wonderful, driving instructions and the information packages very informative, correct and up to date.

Tina and Steve Goldsmith, Marjorie and Tom Trulock, The Customised South Island Coastal Self Drive Tour, Travelled on 25th October 2018

Narissa- I will give you rave reviews wherever you need them! It was a fantastic trip, thanks to you.At the get go- they up graded our car which as it turned out we really needed. We traveled with more than we expected- bar and food etc. The Itinerary and the road atlas were wonderful. We had such a fabulous time. We toasted you a million times I am sure. You were just so right on! First off - all of the accommodations were great! You put us in the perfect places! And we loved having the apartment like set up. The Rainforrest Deluxe was phenomenal!!! and such a surprise, We wished we had enough tome to stay there longer! As you know we loved Mt Cook- one of our favorite places. The glacial tour was just so great.

The hiking was wonderful and the movies in the alpine center about the rescue team and Sir Hillary etc were fascinating! Having all the info on our itinerary was great! Everyone was so helpful! And you were so right- we are all ready to move to Wanaka! So all worked out great. So once again thanks! whenever we come back we will contact you and highly recommend you to our pals. If you need references I will be happy to be one.

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Kevin Park & Janice Crook, 21 Day Discover New Zealand, Travelled on 15th October 2018

We're back in the real world now. The holiday was fantastic. Everything went smoothly. The itinerary we chose lived up to our expectations, with a taste all New Zealand had to offer. The highlights are too many to list. Many thanks Laura for all your hard work and creating a bucket list holiday.

Steven & Sarah Rigsby, Making the Most of the North Island Tour, travelled on 17th October 2018

Shelley arranged a fabulous 7 day tour of the North Island for us at very short notice. She listened to what we wanted to do and arranged a tour around our dates. The tour itself, trips, accommodation and car hire all worked perfectly and we enjoyed it very much. We wouldn’t hesitate to recommend you.

Trudi and Andrew Rintoul, 15 day Christchurch to Auckland must do tour, travelled on 5th September 2018

Hope you are well. First of all thank you for organising our ‘Must-do Tour’. We have had a fantastic time! All the arrangements for collection at Christchurch, and all the pre-booked activities and tours were fantastic. The whole process was so simple - each one only required our surname to produce the tickets - all brilliantly efficient! We had a fantastic time and we were so lucky with the weather apart from the wind at Mount Cook and a wet Mitai Village evening, but it did nothing to spoil this fabulous trip. If I was repeating it, I would allow longer at some of the stops.  Thanks again for all your help in making this a fabulous holiday for us.

Lorraine and Wade White, 22 Day Classic New Zealand Driving Tour Customized, Travelled on 9th October 2018

Overall we had a wonderful trip, the arrangements were well organized and ready for us upon arrival. Thanks again for your patience in working with us. It was a very enjoyable trip.

Steven & Raymond Smith, Auckland to Queenstown 15 Day Self Drive Tour, Travelled on 5th October 2018

We had the best time ever. Every corner is a WOW. New Zealand's roads are near perfect. The cars sat nav was very easy to use. The rental car was near new and very easy to drive. We need to return to NZ we have other places to explore. Thank you Jane for arranging our fly/drive holiday.

David & Lesley Wilson, Discover New Zealand, Travelled on 17th September 2018

Fantastic Itinerary and support from Louise. Thanks again for a great itinerary

Ian & Joan Walsh, Ian & Joan's South Island Adventure, Travelled on 1st October 2018

Thank you for a wonderful and perfectly organised holiday. From the moment we arrived in Christchurch and were met by private transfer driver Ross, to the very last day when taken back to the airport by Faith, everything was just perfect and fell into place. Your choices of accommodation were lovely in all areas, the locations just right and perfect for our needs. Everything was within easy reach. The car hire went without a hitch, with the Rav4 being just beautiful to drive. The pace organised by you suited us well especially with a few 2-3 day stopovers. The weather was favourable and I was lucky to get the chance to drive through falling snow. The whole trip was a wonderful experience travelling around your beautiful countryside, enjoying our organised tours amid such spectacular scenery. Many thanks again Laura for all your help.

Karen & Graham Reid, A Customised Boutique Northland Tour, Travelled on 15th October 2018

From our very first email exchange with Christina we knew that the arrangements for our NZ holiday were in good hands. She looked after our special needs and booked places and activities that were possible for us. We loved the booklet and maps we received which were easy to use and we didn't get lost. Thank you for taking such good care of us.

Asheesh Shawel and Family, Auckland to Queenstown Self Drive tour, Travelled on 28th September 2018

We were first thinking of booking through Airbnb for our holidays but now I believe it was a good decision to book through you as you took care of everything e.g. accommodation, car hire, tickets etc. Our flight into Auckland, where we started our holidays, was at a godforsaken midnight hour and we were picked up from the airport straight to our hotel. This was really convenient as we didn't waste time in looking for a cab. The Itinerary was also well thought of. You asked us what we wanted to do (family with small kids) and you tailor made it to visit all the important places. I can't praise NZ enough as it is a gem of a place, beautiful and will stay fresh in our minds for the rest of our lives. I would definetely recommend it to anyone who is planning to visit NZ, these guys take the hassle out of the vacations. I also picked up a few local words, "Kia Ora Aotearoa" :)

David & Carlene Rogers, custom 21 day New Zealand itinerary, travelled on 20 September 2018

We had been told that New Zealand was a beautiful country, but with no info other than a Guide book, we had no idea what to see and do.  Via various Google searches, we found New Zealand Self Drive Tours, which seemed exactly what we wanted. We liked being on our own, having the freedom to stop when and as long as we wanted, and take side trips as desired. It's a long air flight, so we decided to do as much as possible, and picked their 21-day recommendation - North and South Island. 

We loved the trip. The tour they set up for us was excellent- we felt we visited all there was to see.  The days were not rushed.  The scenery is spectacular.  It was Spring when we visited (Sept/Oct). Everything was so green. Lots of shrubs/flowers blooming. Every town has a botanical garden.  And great walking "treks". Our top likes were; Milford Sound- waterfalls, the blue penguins; the countryside  dairy/sheep/deer farms - green grass fields up and down steep hills with snow capped mountains in the background, trimmed/tall hedges everywhere; Mt Eden cauldron, Te Papa Museum- Gallipoli Exhibit (free!); The Inte-Islander Ferry; wine district north of Christchurch; Dunedin: Otago Peninsula/sheep farms on the steep slopes; nesting birds in the cliffs; aviary with parrots; Antarctic Center; TranzAlpine train. All of our hotels were very good and we always walked to restaurants. Drivers to pick us up were always on time and friendly. Our agent, Laura answered our questions quickly. Her responsiveness was excellent.

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Tony & Debra Tinkler, Gary & Sue Goulet, Coast to Coast Self Drive Tour, Travelled on 23rd September 2018

Would just like to say that we had a wonderful 13 day driving tour of the South Island. All accommodation was of a high standard and day to day process was uncomplicated and straightforward due to your planning. It allowed us to just arrive, collect our hire vehicle and enjoy our time in New Zealand. Thank you.

Neil & Angela Michel, Customised Ultimate Relaxing South Island Tour, Travelled on 24 September 2018

We are now back home after a wonderful 3 weeks in the South Island. Thank you for all your help, suggestions & recommendations – there was not one disappointment or hitch. This holiday had been cancelled for 5 years due to work & family matters – so was very important to us.

Our top experiences:

  • Invercargill – the accommodation was superb, the Transport & Motor Cycle Museums are world class & visiting E Hayes Hardware to see Burt Monroe’s bike, all came together to make it a special place. 
  • Notwithstanding the hard wrap Invercargill gets it is becoming definitely a place to visit
  • The Doubtful Sound overnight cruise choice was very special – especially that Milford Sound road became blocked the day we would have visited due to heavy rain
  • The Tasman Glacier Helicopter flight was special and together with the glacier lake boat experience was perfect
  • Wanaka accommodation was excellent, along with the sausage rolls from the Dough Inn 😊, and the views of the lake were superb
  • Our time at Marahau was very enjoyable – we booked a boat Eco-Tour and made a special connection with the owner
  • The Tranz Alpine railway was just excellent
  • A visit to Christchurch’s Museum to unexpectedly see a tribute to Ivan Mauger – a past boyhood hero, client and friend of mine
  • The 2 BnB’s were delightful and rate highly with our memories.

Many thanks for all your hard work – very much appreciated.

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Alex Will & Sue Jackson, Southern Wonders Explorer, Travelled on 23rd September 2018

We had the most beautiful, amazing trip on the South Island! Shelley organised everything perfectly, our accommodation locations were great and the views from them were spectacular just like I asked for. Everything ran like clockwork! She was always quick to answer questions, even the sillier ones even though we were in Australia. Highly recommend Shelley as your trip organiser and New Zealand Self Drive Tours as the company to organise your ideal trip through!

Davina & Grant Holthouse, Customised 25 Day Grand New Zealand self drive tour, Travelled on 2nd September 2018

Wow we had the most awesome 25 day New Zealand holiday. What an amazing and beautiful country. Thank you so much for organising everything. It most certainly took away the stress for us and we could just enjoy our holiday. All of our motels and apartments were very clean and comfortable and all with kitchenettes which were very handy. Thank you again. Regards Grant and Davina Holthouse.

Lynette & Alyn Cooper, Coralie Ericksen & Alison Rowe, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 16th September 2018

Thank you for the wonderful itinerary that you put together for us. Every step of our journey we were met with friendly and helpful people. The accommodation was fantastic and very central. We were fortunate to have beautiful weather on our trip which made our excursions enjoyable. Your booklet was very detailed and directions made it easy for us to find our way around. Will definitely contact you again should we come back to NZ.

Neil & Julie Chalcraft, A Customised Lord of the Rings Scenic Explorer, Travelled on 11th September 2018

We had a fantastic 3 weeks in New Zealand for our honeymoon organised by New Zealand Self Drive Tours. The process was quick and easy and a custom itinerary was set out for us. Everything from car hire, motels and half day and day tours were organised with no fuss so that it all went smoothly whilst we enjoyed our holiday. The itinerary was especially good as there was never too much driving to be done so we felt we saw and did a lot each day and really made the most of our time in the country. Overall really recommended. Thank you for an amazing 3 weeks

Thi Ngoc Thu (Mia) & friends, 10 Day Southern Explorer Christchurch to Queenstown, Travelled on 20th September 2018

Our trip for 9 days through the South Island of New Zealand was one of the most amazing journeys and experiences of our lives. My whole family made such wonderful memories thanks to NewZealand Self Drive Tours and we would especially like to thank Chelsea Lodge who helped us a lot in creating such an unforgetable trip. We cant be grateful enough as this was my parents first road trip and also their first time to New Zealand. This was also their wedding anniversary as well and everything was planned perfectly by Chelsea. We loved every single moment of this journey and we will try our best to visit New Zealand again! Thank you so much!

Trudi Mcleod, 10 day Fiords, Glaciers and Mountains Self Drive Tour, travelled on 4 September 2018

Just some feedback on my amazing 10day Fiords, Glaciers & Mountain holiday. The start of my adventure was set when I met my 'private transfer' driver Faith. Friendly, personable and easy to talk to. My accommodation throughout was comfortable and idyllically located. The vistas around each and every turn were awe inspiring.  I was able to find my way around your beautiful South Island with the aid of my new friend GPS.  We may have had some differences, like when she wanted me to 'travel on' when I wanted to stop and look at towns or views, but overall we managed to stay friends. As for my bucket list experiences.  THEY WERE AWESOME!!!!

The Gondola in Christchurch took my breath away. The views were stunning. Mt Cook was surreal.  The colour of the water something I had never seen.  The walking track and trestle bridges (a special kind of fear for me) were easily accessible.  The night sky was like a million twinkle lights the stretched on forever.   I do recommend the buffalo wings with a sparkling wine after all that 'nature'. Te Anau is so beautiful.  Lakefront Lodge, the perfect resting place before the journey to Milford Sound.  On the advice of a fellow traveller I took the bus to Milford Sound.  The driver was able to show us many places I might otherwise have missed had I driven.  I might also have been a little jittery driving through that teeny weeny tunnel!  The journey through the sound was beyond description.  An amazing experience. The Jet Boat ride was just what I needed to get the adrenaline pumping for my journey across the Crown Range. Again, with each kilometre travelled, the views and landscape were beyond compare. My first view of Fox Glacier had my heart pumping.  Finally at 4.30 with the final weather report I got my wish.  Soaring over the vast crevices, gliding along the pristine white ridge line of Franz Joseph and gently being placed on the same Glacier I saw through the forest earlier. Finding ocean on my way to Greymouth was something special.  Handing my hire car back at the station made the whole process so easy.

The Trans Alpine Scenic Train journey together with the on board commentary, it was an extraordinary experience.  Again the views were breath taking.  The history of how the rail line was built, the tunnels that were built in a landscape that seemed unforgiving was mind boggling. All in all this was a trip of a lifetime for me.  I travel alone, and as I 'age' I find the less I have worry about the more I enjoy the experience. The detailed book outlining every step of my journey was a godsend.  The road map allowed further investigation of my surrounds. I have talked non stop (well I did stop sometimes) about the wonderful package you put together.  The value for money, the ease of travelling the South Island. To be honest I have always hungered for a trip to Canada to see the Rockies and travel the Rocky Mountaineer.   Distance and cost always hindering my efforts.  In just 3 or so hours, I found all my dreams and expectations were met.  Forget the Rockies, I found the Remarkables. I did travel to Scotland many moons ago and wanted to return.  But I have seen the Fiords, the 'Lochs' on offer in NZ and for me it was all I needed. You have a beautiful country, friendly with some AWESOME sights and adventures.  Thank you for making my 'late in life' travel so easy and enjoyable!

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Stephen & Amanda Lyons, Ultimate North Island Explorer, Travelled on 1st September 2018

Fantastic New Zealand! We had used NZ Self Drive tours back in 2013 for a two week tour of the South Island. This was one of our most amazing experiences. So when considering a North Island tour, we went straight back to NZ Self Drive. We just completed the 21 day North Island Tour and although different to the South Island, the North Island has some amazing experiences. Bay of Islands (Hole in the Rock Cruise), Te Mata near Napier, Cape Palliser east of Wellington, Huka Falls, Piha Beach west of Auckland, Haruru Falls near Paihia, Hobbiton (amazing), Tane Mahuta (2000 year old Kauri tree), views of the Hokianga sand dunes, awesome fish and chips at the Mangonui Fish Shop, Wellington cable car, Shakespeare Cliff Lookout at Cooks Beach, Wai-O-Tapu Thermal Wonderland at Rotorua, Te Papa museum in Wellington, and views of Mt Taranaki, just to name a few. A special mention to Christina, our travel consultant, who organised everything for us and was great when we wanted to alter some the itinerary. Would highly recommend NZ Self Drive and their amazing staff for anyone wishing to see the best that NZ has to offer.

Paul & Sharon Smith, 9 Day Auckland to Christchurch Essential Highlights, Travelled on 30th August 2018

Nisse Perry and the folks at New Zealand Self Drive Tours did a great job organizing our 10 day tour. All of the hotels and cars were first class and ready upon our arrival. We need to come back to take the volcanic flight that was grounded by the weather, though this also gave us the chance to make the inter-island crossing in a near gale. All in all, a very enjoyable time. We’d recommend Nisse and her company anytime and with confidence. Regards, Paul and Sharon.

Rajan , Leena & Preethi Mathew, North Island 5 Day Highlights, Travelled on 1st September 2018

We really enjoyed our trip. It was all organised perfectly. We enjoyed all of the activities and the accommodation was lovely. Would definitely do it again.

Jason Wakefield & Amelita Kelsey, Southern Highlights 9 Day Tour, Traveled on 25th June 2018

We had a great time on our 9 day South Island Tour. The service was great, and it was very helpful to be picked-up and delivered to the airport and train station as required. The itinerary was well-planned and that helped us to enjoy the trip without fear of getting lost. Highlights were the Shotover Jet boat in Queenstown, the Helicopter flight at Franz Josef, and the stunning Milford Sound cruise. Besides those highlights, it was just amazing to drive all around the South Island and see such wonderful scenery wherever we went. We were very happy with the accommodation each night, and thankful for the heating when in some of the colder places like Mt Cook Village. It's a holiday we highly recommend and we're already thinking about a North Island tour!

Vincent Sohs customised 21 Day Discover New Zealand tour, travelled June 2018

While it may be my first trip to NZ, I had a pleasant and wonderful experiences. The itineraries you planned made it possible for me to photograph most of NZ beautiful scenery. While it was raining at some of the attractions, I did managed to capture what I went for. There is a good chance I may want to make a second trip because some of the activities which I booked myself were cancelled at the last minutes because of weather. On the whole, it was a very good and exciting experience. Then again, without your detailed planning it would not have been possible.

Michael and Prue Freeman, The Southern Circle Self Drive Tour, Travelled on 20th April 2018

To the fantastic team at NZ Self Drive Tours ( Especially Natalie), thank you so much for making our holiday the most amazing experience ever! Literally the whole trip was an absolute dream. The accommodation suggestions were absolutely perfect for us (Wayne & Karen at Merivale Manor were awesome!). The car was excellent. And the tailored suggested places to visit in our package were spot on for us. We posted a lot of our experience on Instagram & we have been contacted by at least 20 of our friends & family who have been inspired to travel the South Island because of our photo's. We will be highly recommending you to everyone. Thanks again - we'll be in touch when we do the North Island (or maybe we'll just do a different trip to the South Island as we loved it so much!)

Doug and Lee Meikle, The Ultimate Discover New Zealand Tour, Travelled on 26th March 2018

From the first point of contact, through the itinerary planning with Narissa, we experienced the most wonderful and hassle free trip ever (all bookings were simple quick check ins, whether for cars, accommodation, tours or special interests). Combined with the wonders of NZ and the friendly locals, we had a holiday to remember. Would not hesitate to use NZ Self Drive Tours in the future or recommend them to friends and family.

Syed Rashid Putra, Olga and Sharifah, Customised Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 14th April 2018

Dear Joanna, we would like to thank you for arranging a very enjoyable tour of New Zealand's South Island. Everything went smoothly and according to plan. The hotels we stayed in, especially The Heritage Christchurch, were very clean, spacious and very comfortable. We will definitely recommend you and New Zealand Self Drive Tours to our friends when they visit New Zealand.

Ian and Daphne Taylor, Customized Discover New Zealand, Travelled on 12th March 2018

Thanks to New Zealand Self Drive Tours, we very much enjoyed our 31 days in New Zealand. From the time we first made contact with New Zealand Self Drive Tours and in particular Natalie DeCaro, we were very impressed with the quick and efficient responses to all of our requests and correspondence. Natalie was able to successfully work our itinerary around our primary request which was to attend the Warbirds over Wanaka air show. We were able to accept the initial itinerary with minimal alteration. The itinerary and our time in New Zealand went off without a hitch. All transfers were on time and efficient. All accommodation and other bookings were accepted exactly as arranged and as per the itinerary. We found all of the personalised information in the “Customised Discover New Zealand” bound booklet which was presented to us on our arrival in Auckland very helpful indeed. We have already and will have no hesitation in recommending the services of New Zealand Self Drive Tours to any of our friends who are thinking of making a holiday on the other side of The Tasman.

Susan Laughlin & Lowell Cooper, Customised Discover New Zealand, Travelled on 4th March 2018

I fussed for days and days trying to sort out a self-drive route for South Island. It finally occurred to me that getting a little help would be a smart idea. I started a chat on the Self Drive website and before I knew it, I was having a phone conversation. Within 24 hours I had in my hands a fabulous tour planned out that was much more logical and more adventure-laden than I could ever have planned myself. On the ground, the arrangements were excellent…not a single hitch. The hotels were chosen with care and I think we got the best rooms in each of the hotels booked for us. We were absolutely pleased with the service and the outcome provided by Self Drive Tours.

You won't be disappointed in the service| Mary and Richard DeSmidt | The Customised Discover New Zealand | Travelled on 27th March 2018

We just returned from our 3 week self driving tour of New Zealand. We had a fantastic trip! From beginning to end, New Zealand Self Driving Tours was spot on. We determined where we wanted to go, how much we wanted to spend and how long we could travel. 

With that information, New Zealand Self Driving Tours created an itinerary for us. We went over the itinerary and tweaked it a bit to accommodate our needs. We are in our 70s and we did not want to be busy everyday or drive long distances each day. This company customized our trip so that it was exactly what we wanted. From beginning to end, it was perfectly orchestrated. There was not a glitch to be found! Our lodgings were comfortable and conveniently located to access the sites that we wanted to see. The excursions that we booked through New Zealand Self Driving were top notch. All of our reservations were stress free. For us, it was good to book all this in advance. It was all paid for before we left on the trip. That made it so easy! Pretty much, we just needed to pay for food, gas, and souvenirs. We highly recommend New Zealand Self Driving Tours and Narissa Phipps. You won't be disappointed in the service. New Zealand is an incredible place to visit and it was enhanced by the ease of travel provided by this company.

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The sights will live with us forever | Larry Kulick | Northbound Explorer Christchurch to Auckland Self Drive Tour | Travelled on 27th February 2018

Hi Lauren, We very much enjoyed our visit to your country. The sights will live with us forever. Christchurch - A city still recovering from the earthquake. The botanical gardens, Canterbury museum and the Antarctica Center and taking the City Tram were highlights. 

Novotel's staff and location were excellent. Mt. Cook Village - Spectacular drive by Lake Tekapo, Church of the Good Shepard, sheepdog statue. Took many pictures of Mt Cook on way to the Hermitage. So happy to get a room with a porch and A1 view. Best breakfast on trip. Dunedin - Train station, parks, architecture were highlights. The drive on the Otago Peninsula from Albatross Center back to Dunedin memorable. It was very warm and were disappointed with lack of AC at southern Cross hotel. Te Anau- So much to do there. Doesn't get any better than Distinction Hotel in Te Anau. Short walk to restaurants, scenic cruise and everything else. Milford Sound cruise on a sunny day was highlight of our tour. Queenstown - Amazing views from the Skyline Complex. Gondola, Luge and speedboat rides fun. Scenery on way to Glenorchy super. I would have paid extra to stay in downtown area. Waranka - Big festival in town. Many roads were closed. Did not see much of town. Edgewater is a beautiful resort. Management very helpful to us. Franz Joseph - Helicopter landing on Glacier special. Glacier pools were so so. Alpine Glacier motel disappointing. Trans Alpine Train - After doing all that driving on the west side of the South Island the scenery was nice but not exciting. Kaikoura - Wish I had more time there. The White Morph was so nice. The town was fun. The earthquake damage enormous. The seals plentiful.

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Your countryside is picture book stunning. | John & Jennifer Perry | Mountains and Lakes South Island Family Tour | Travelled on 19th March 2018

Hi Erynn Mate how good was that trip. Many workmates, friends & family have asked me about this trip and I keep running out of superlatives. I can’t thank you enough. From the get go where you had to work within my budget to put this trip together. As soon as we left Christchurch for the inland scenic route we knew we were in for a treat. 

If we had the time between stops we would have been pulling over every 20 kilometres. Simply breathtaking. I’ll probably get carried away here but back to arriving in Christchurch and the proprietor of Merivale Manor Motel (Wayne) what a comedian and host. We’ve never been to the south island prior so we were taken with the old European influence of the buildings there in Christchurch and the transition it is making after earthquakes. Merivale Manor was very comfortable and I would stay there again if I got back to Christchurch. Your black satchel bag with everything you need in it for a road trip like this was fantastic so caringly put together. I knew with the work that went into what was in that bag our trip ahead was going to be a beauty. Simply too numerous to list all the magnificent highlights of this tour. Lake Tekapo is just stunning and so much fun. The hot pool springs I was in there for ages. On route to Lake Tekapo the landscape incredible with the mountains,gorges,the farms and the communities particularly Geraldine. Queenstown what a beautiful city. We loved the gondola ride and the steamship cruise to Walter Peak farm was great and the gourmet BBQ lunch was absolutely delightful. On the second morning it snowed and the Remarkables were a terrific sight full of powder on the peaks. We loved Cromwell with all the orchards & that magnificent Lake Dunstan. The drive to Dunedin was fabulous with great communities like Alexandra with the clock on the mountain side and Lawrence was a great pit stop as well. In Dunedin we went up to Signal Hill on the advice of a waiter at the octagon where we dined. It provided great views. That Otago Peninsula road is a bit hairy right beside the water but well worth it going out to see the Penguins. That is a wonderful facility for the penguins and the fur seals they share with. In conclusion We are grateful to you for providing a old couple of aussie battlers with a superb week. I have recommended you and your company to people I know should they consider a self drive holiday in your wonderful country. I will submit photos of our trip as soon as one of my boys come around to help me upload. The guest book entry falls into the same category. You take care and all the very best and thank you. Kindest Regards John & Jennifer Perry

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NZ self-drive does all the work and then you can have all the fun | Suellen and Kenneth Slater | Customised Discover New Zealand | Travelled on 13th March 2018

Every part of the process went smoothly. Our agent was easy to work with and helped us customize our trip the way we wanted it. One of the easiest trips we’ve ever had, not a single snag.  

Well, one very minor snag actually was not getting the type of rental car we had reserved in Auckland. They gave us a sedan that was not to our liking but we did get the correct car when we went to the South Island. All our accommodations were excellent. Our absolute favorite was the McCormick House in Picton. Jeanne and Carl were lovely people and we enjoyed talking with them. Unfortunately is was a drizzly wet day while we were in Picton so we did not explore as much as we would have liked. I also think we had one of our best dinners in Picton as well. Carl recommended a place in town called LeCafe and it was excellent. A great find in a small town. The Manaku Lodge in Kaikoura was also a real highlight, wish we’d had 2 nights in Kaikoura. Not only was it in a beautiful location but clearly had the best breakfast. Most B&B’s in the US are known for their gourmet breakfasts. Most of the places we stayed in New Zealand where breakfast was offered, gave a choice of eggs or cereals in the morning. All quite fine but not at the level of most of the US B&B’s. The eggs benedict at the Manaku Lodge with salmon and real hollandaise was yummy. Having said all this I must say the view we had from the Hermitage at Mt Cook rivaled any found anywhere in the world. The view from our window was breathtaking and we were very fortunate the weather was clear on our first day. The highlight of the trip had to have been Milford Sound and Fiorland National Park. We ran out of ways to “wow”! Everywhere we went on the west coast it was spectacular. New Zealand had everything we love, mountains, beaches, open farmland, spectacular coastline, friendly people and I could go on and on. The Jet Boats in Queenstown are also at the top of our list. Quite the thrilling ride, didn’t want it to end. Queenstown was a bit of a surprise to us. The harbor is quite lovely but the town was more “honky tonk” than we expected, lots of bars and souvenir shops. The compactness was very nice and everything was an easy walk from our accommodations. The only thing we didn’t plan well was our first day in Auckland. We landed at 7am and had to wait until 3pm for our room. This meant a whole day of walking around the city when we were quite tired. Maybe our agent could have suggested some type of tour that would have used up that time without being too exhausting. Otherwise everything went very smoothly. We initially thought this was a once in a lifetime trip but we are already talking about where we want to go the next time we visit New Zealand. A spectacular country. I would recommend New Zealand self-drive tours without any reservations, in fact I have. I have friends who want to go to New Zealand next year and I told them NZ self-drive does all the work and then they can have all the fun.

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Susan Coish and Michael Kerr, Customised 30 Day Ultimate Explorer Tour of New Zealand, Travelled on 11th March 2018

Our trip was great. Thank you for your ideas and your organization. The South Island was spectacular! Even more spectacular than the North Island! So many wonderful new sites around every curve in the road. We had lots of fun on our Safari ride outside of Queenstown and I loved Wanaka. 

We fit in many beautiful little and medium sized hikes everywhere. The museum in Wellington was a great hit. We were so taken by the Gallipoli exhibit. It was emotionally draining to complete but a fabulous exhibit. We also signed up for a 2 hour private tour and had a passionate guide. The harbor was lovely and WINDY! A great day! Michael and I bought a "chilly bin" when we arrived in New Zealand and prepared lunches and cooked breakfasts and dinners 80-90% of the time. Lots of money saved and it was likely healthier. We realized, at the end though, that we had missed out on some of the great New Zealand food! As I had expected, the New Zealanders were absolutely lovely. Our only exception was at the Oceans Resort in Whitianga. As I mentioned to you, the manager ??( woman) was nasty and rude. It really effected our experience in that location. She was quite dismissive about your company as well, telling us that it would be months before she would be paid. I considered that very unprofessional. When we asked for a record that our bill was complete, (had been covered) she printed a document that said "sent to debtors" and said 'I will NOT give you something that says you have paid up." As well, we received a lecture about opening the downstairs room door and placing our suitcases there. We had not been told that that was not also our space. She realized her new (and actually lovely employee) had forgotten to clarify that with us. The condo had 2 extra bedrooms downstairs. We did not need them but did not realize that we were not even to enter them . She did not ,then ,apologize for the unsettling and aggressive lecture ,but departed in a huff. I can assure you that I was polite and apologetic around our misunderstanding . Michael was upstairs when this all went on and he shocked by her aggressive angry tone. I can honestly say we did not have a single other experience like that in New Zealand. I have no problem if you wish to share my comments with the owners of the property and with your organization. This woman certainly was not one of the great ambassadors for NZD whom we enjoyed everywhere else!! I would never return to that location and I would advise my friends to look elsewhere. The woman who spoke with us about the Glacier Tour cancellation in Wanaka was lovely and apologetic. She mentioned that the refund was in the order of $295 per person. Please let us know when to look out for that. Two towns you sent us to they were not far from bigger cities were Oamarua VS Dunedin and Wanaka instead of Queen town. These were lovely places to stay and visit.Only one other piece of feed back. The manager( Irene) at the Red Tussock Motel in Te Anau,gave us a wonderful piece of advice. Rather than driving from Te Anau to Milford sound and risk getting hung up in what is now a pretty crazy parking situation ,she recommended that we take the bus there and back. It was well worth the extra cost. The bus driver gave an excellent guided talk. We made several stops that I suspect we would have driven by. There were people arriving by car who were stressed by the limited parking and had to park a 15-20 min walk away from the cruise. We were very happy to arrive on time ,see the sites and not have to struggle with parking. We were picked up at our Motel and had a most relaxing trip to Milford Sound. I think it is worth recommending to other clients ,especially if they have been driving a lot and would benefit from a driving break. Thank you once again for helping us on such short notice. I was charmed by the following places we stayed :Takatu lodge great meal ,lovely person hosting stunning setting .Oceans View Chalet,and Abel Tasman Park, Napier Pebble Beach Motor Inn was perfect ,good location very nice couple running it. Napier had a terrific vibe. I could easily have stayed much longer .Bolton Hotel in Wellington ,good location , fun staff . I really liked Wellington . We certainly covered great territory . If we had had more time I think we both agree that there were many places that would have captured or attention and admiration for 3-5 more days in any one of them. We will pass on the name of your service to our friends. Thank you again for your help and support putting together such a wonderful trip . Best wishes to you and your family , Sincerely , Susan and Michael

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Thanks so much Erynn you were super helpful | James & Colleen Miller | Customised Christchurch to Auckland Must Do Tour | Travelled on 7th March 2018

Our trip to NZ was absolutely fantastic. This was due to two major factors...NZ is an indescribably beautiful place with great people and the assistance and guidance from Erynn Bell.  

Erynn set up things to allow for maximum utilization of our time.   We saw and did so much plus stayed at some perfect hotels and lodges...of particular note Queenstown Park Boutique Hotel, City Life Wellington, Mt Cook Lodge and Waitomo Boutique. Too many highlights to mention them all, but a few personal do not misses...Glacier Explorers, Milford Sound Tour, Tei Puia, Bay of Islands cruise, throw in some zip lining, jet boating and will not regret any of it. Thanks so much Erynn you were super helpful and wonderful to work with. We will recommend you to all that are headed your way and if we get the chance again you will be one of the first to know. Take care.

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It truly was a perfect trip | Mike & Denice Connelly | Customised Grand New Zealand Experience Including the Milford Track | Travelled on 5th March 2018

My wife and I just concluded our month long trip to New Zealand. Shelley Ryder discussed our needs months prior to our trip and put together the perfect trip. She listened very well and accommodated our every need. 

Our hotel accommodation were perfect and the extra touch to meet our request for a few special places to stay were spot on.   We also hiked the Milford Track and WOW, that was the highlight to the trip. It did help greatly that the weather was perfect our whole trip. I must also commend the country and people of New Zealand. They are very helpful, kind and pleasant. Their roadways are great and easy to drive, even on the left side. Also, there was NOT one hiccup to the trip. All our cars were where they needed to be at pick up, all taxi services were waiting as expected and reservations at all accommodations were perfect as well as the train and ferry. It truly was a perfect trip and much thanks to New Zealand Self Drive Tours and especially Shelley.

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Your help, experience and advice made it better than if I had done it myself | Franklin and Stella Li | Auckland To Queenstown 15 Day Self Drive Tour | Travelled on 1st March 2018

Our trip was great. The evening cruise on the Earnslaw and the dinner buffet were wonderful as you described from your own experience. We wouldn't have gone without your strong recommendation. 

We enjoyed the Doubtful Sound outing and would recommend it though the bus ride at the beginning and end are long but the scenery is beautiful. Thanks for building in the included picnic lunch. We wondered whether to pack a lunch, plan to eat on the ship or something else but didn't have time to do anything specific with our late afternoon arrival in Queenstown and the Earnslaw getting pack to town about 9. When were given our tickets when boarding the bus, we saw a decision had been made for us. BTW the picnic lunch was excellent and ample. The airport pickup and drop offs went off without a hitch. Until I saw the delivered itinerary I didn't realize we already had transportation to the Christchurch airport included. The inter-island ferry went without a hitch. It rained the day of the ferry but the crossing enjoyable anyway. It was pouring in Picton and on the way to Kaikoura but it was cloudy the next morning. The sun came out as our whale watch boat left the dock at noon. We managed to see 4 sperm whales. Car pickup and drop off went well. Now I am a veteran of using GPS and driving over 1000 miles on the left side of the road. Would have never made it from Auckland to Waitomo or Waitomo to Roturua without GPS. All of the accommodations were very comfortable. The ones in Auckland and Queenstown in particular were very roomy; the one in Wellington was borderline cramped but more than adequate and the location was good, within a block or two of the main streets without any noise. The one is Queenstown was over the reception (though there was no noise from reception or the street traffic) on the second floor and afforded us a beautiful partial view of the lake over the tree tops. Never had a bad meal the whole trip. NZ wine gets deserved credit but the beers are GREAT too. You're a right-Te Papa is a great museum. All in all, a great trip and wonderful vacation. Your help, experience and advice made it better than if I had done it myself. Thanks for a great job! Frank

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We were very pleased with ALL the arrangements | Mike & Sheila Trahan | Christchurch to Auckland Splendour | Travelled on 1st March 2018

My wife Sheila and I had been wanting to visit New Zealand for most of our 50 year marriage, and we finally accomplished that this past March, with the able assistance of Laura Davidson and your company. We contacted Laura at the suggestion of a friend, and asked her to plan and make all the arrangements for a self-driving tour of both the North and South Islands.  

We planned to spend 15 days over there and asked her to plan out a tour that would take us to some of the most desirable places to visit. Well, she did even more than that. When we arrived in Christchurch we were met at the airport with a complete and detailed itinerary for our entire trip. All lodging, transportation, car rentals, and special attractions had been arranged and paid for. It was a seamless trip and very convenient and pleasant to accomplish. We did have one "hitch" in the plans though. One of the last places we wanted to visit was being threatened by a cyclone the day we were supposed to be there, so we called Laura and told her we would skip that part of the trip. We asked her to arrange another night at the hotel in Auckland, so we could just finish up our trip there. She was able to get us a room and all went well. I can't say enough about how convenient and interesting this trip was. I would recommend New Zealand Fine Touring to anyone who wants to visit New Zealand. We were very pleased with ALL the arrangements. And, a special thanks to Laura Davidson, for the friendly, competent way she made all those arrangements for us. Sincerely, Mike and Sheila Trahan Dallas, Texas

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Narissa, who made our New Zealand dream come true | Reatha and Neil Sorensen | The Customised Queenstown to Auckland Adventure Tour | Travelled on 28th February 2018

We thoroughly enjoyed our 3-week (2/28 - 3/20/2018) New Zealand adventure, expertly customized for us by Narissa. She really listened to what we told her as far as our budget, interests, and accommodation preferences. 

I will highly recommend New Zealand Self-Drive Tours and our "ace" agent Narissa, who made our New Zealand dream come true. Look forward to returning someday. Reatha and Neil Sorensen, Maui, Hawaii

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Well planned, executed and enjoyable | Ken, Barb and Keryn Jones | The Customised Coast to Coast Self Drive Tour | Travelled on 24th February 2018

Narissa Phipps, thank you for arranging our self-drive holiday it was well planned, executed and enjoyable, all the accommodation arranged for us was excellent and hosts were perfect. 

Our only regret is that we did not have more time to explore out of the way points of interest in your wonderful country another 7 days would have been better on this trip to fully appreciate, it’s our fault, My wife says next time we come over we will take more time to explore the missed areas.

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You will definitely hear from us in the future for all those arrangements and bookings | Kerry Weedon and Andrew Vella | Customised The Southern Circle Day Walks | Travelled on 26th February 2018

Hi Lauren, Well we are back home safe and sound. Just wanted to send you an email to say how much we appreciate everything you did for us with regards to our New Zealand holiday. We had the best holiday ever and enjoyed every activity and every second of driving through the south part of the South Island. 

You have an amazing and very beautiful country and all the people we spoke with were so friendly. We could not believe that as you kept driving more amazing views and countryside kept appearing round another corner, especially through the Caitlins. Absolutely everything was fantastic. All the accommodation was spacious, well positioned and great. We really appreciated you booking us into places that had kitchenette’s to allow us to have our own breakfasts, which not only saved us money, but ensured we were up, fed, and ready for some of our early activity bookings. We really appreciated you booking an apartment for us in Queenstown which meant we had our own washing machine & drier in our room. We hadn’t done any laundry since arriving, so was very grateful the facilities were in our room and we could wash everything at night while watching some Television before bed. We really enjoyed your home town Wanaka. We did the Rob Roy Walking Track and the Diamond Lake / Rocky Mountain Track which were both very different but amazing in there own way. Wanaka had the best grazing country to drive through on the way to the Tracks. We also really enjoyed the day walks on both the Milford & Routeburn Tracks. We are very keen to return to do the full 3 day guided walk on the Routeburn Track as well as some other activities at Queenstown. The fly fishing with Chris Dore was great, and I managed to land a Brown Trout which made the day very special. We have some fantastic photos from all our activities and driving. We had a wonderful time and have already discussed our next holiday to New Zealand to do the north part of the South Island. You will definitely hear from us in the future for all those arrangements and bookings, once I have done some research and saved more money over the rest of this year. Thanks again Lauren, and Take Care xx Kerry & Andrew

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Thanks for making all the arrangements that made this adventure possible for us! | Marjorie & Jeffrey Stearns | Highlights of New Zealand | Travelled on 22nd February 2018

Our Self-Drive New Zealand Trip was PERFECT in every way! All the details for travel had been attended to by our agent, Louise. The accommodations were great, the directions helpful, the extra tours we planned were wonderful.

It was so nice to be met at each hotel by people who were expecting us and knew our names. There was no need for vouchers--everything was on record! Our itinerary was ambitious and we drove a little more than 4000 km in four weeks. Can't imagine trying to see and get to know the country any other way! Thanks for making all the arrangements that made this adventure possible for us! Marge and Jeff

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Fabulous way to visit a gorgeous country | Carol & Paul McCormick | A Customised Relaxed New Zealand Experience | Travelled on 18th February 2018

We couldn't be more pleased with the personalized itinerary prepared by Christina Brockie for us. Materials were expertly prepared for us to collect at our first hotel with phone numbers, confirmation numbers, addresses, and details about all lodging, car rentals, and excursions.

Both islands were included at a pace that suited us (a relaxed tour) with multiple nights at lodgings rather than moving to a new place every day or so. Almost everyone of our locations for lodging included a washer/dryer which was extremely convenient. My favorites experiences: Waimangu Volcanic Valley walk - spectacular views, steamy hot water and exotic vegetation Hobbiton near Matamata - completely charming sets from the LotR movies and so so green wine tasting in the Marlborough region - OMG, their SAUVIGNON BLANC is the world's best! Pelorus Mail Boat - beautiful scenery and great, fun commentary from the captain ferry rides between the north and south islands - stunning views The water is pure, the air is clean, the stars (when visible) are spectacular. There are so very many places and experiences to enjoy in New Zealand. Next time, I want to include the Fjordland National Park, and stops at knitting sheds and shops on both islands. Thanks very much, Christina! Carol (& Paul) McCormick Sacramento, California, USA

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Sheri Nielsen & Carla Cassity, Explore New Zealand, Travelled on 22nd February 2018

New Zealand is mother nature at her best.

We shall certainly recommend your company | Sandra & Peter Heaviside | A Customised North to South Island holiday | Travelled on 17th February 2018

We would like to thank you for planning and organising such an excellent trip for us to New Zealand, and for responding so promptly to all our queries and changes. 

We had an excellent time, even though the weather was against us at some points (torrential rain at Milford Sound and on the ferry to South Island), and the cyclone stopped us going to Kaikoura. But we still had some very sunny days too! That's New Zealand! We were very happy with the choice of good hotels and motels-and we especially liked the Pebble Beach Motor Inn at Napier-very well run and excellent breakfasts delivered each day to our room, -the warm welcome from our hosts at Blue Ridge Boutique Bed and Breakfast at Te Anau, and the views and service at the Hermitage Hotel. Some fantastic scenery which we will remember for always and we really enjoyed all the trips- especially the helicopter trip onto the glacier at Franz Josef, and the Queenstown gondola and luge were fun-though we didn’t manage all the 5 luge runs! Thank you also for processing the refund so quickly back to our card account. We shall certainly recommend your company as the way to really see and experience New Zealand. Again, many thanks. Best wishes Sandra and Peter Heaviside

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Your availability and assistance was greatly appreciated | Ernest and Betty Mistr | South Island Self Drive Tour | Travelled on 17th February 2018

Betty and I had a wonderful time in New Zealand. Time went by way too quickly. The trip was everything I had dreamed of about New Zealand and more. The country is fantastically beautiful. All of the accommodations were great. I think Betty's favorite was in Milford Sound with the river running by and sitting the deck enjoying a bottle of wine. 

Our self drive trip was preceded by a cruise which allowed us to visit the coast from Dunedin to the Bay of Islands. The flight seeing around Aoraki and the Earth and Sky experience on Mt John were awesome. We added a flightseeing over Lake Wanaka with U-Fly which was fantastic. I learned about a person who would fly you in a P-51 Mustang in Wanaka, but unfortunately he was getting his plane ready for the upcoming Warbirds show(not sure I could have afforded it but would have been a unique experience). The weather in general was great considering we experienced Cyclone Gita. We missed the kayaking adventure in Abel Tasman but had driven to Kaiteriteri the day before and seen the beautiful beaches. Buller Gorge was beautiful. The Fiordland Navigator overnight in Doubtful Sound was incredible. There are no words to describe the beauty of Fiordland NP and how tiny you feel with the mountains rising into the clouds. Home two weeks and I already miss NZ. What changes would I make if doing this itinerary again, I think adding 2-3 extra days with the possibility of staying an extra day at a given location. The rain in Aoraki NP resulted in missing the chance to do some hikes I had in mind.(don't know how it would have worked to deal with the extra night accommodations without messing up other reservations.) (The day we left Marahau was beautiful and we might have been able to work in the kayaking adventure.) The roads were great in general. (Too many exceptional views with no where to stop for photos only drawback) Construction sometimes added travel time but was not a major factor. I rarely completed the segment in the estimated driving time due to stopping for photos, lunch stop, or to do a walk but in general the intervals were appropriate. The only other change to the itinerary would be to the drive from Franz Josef to Westport. We had previously spent the night in Punakaki and driven from Westport to Greymouth enroute to Arthurs Pass. Spending that night in Hokitika before taking the Tranzalpine from Greymouth might have been better? I had originally planned to drive down to Jackson Bay from Haast but had some concerns about getting assistance if I had trouble with auto and not knowing if the road was traveled enough to get help. All in all the trip more than met my expectations and was fantastic. You have a wonderful and beautiful country. The people of NZ were most friendly and gracious. I would end by saying thank you for your help with planning and arranging our trip. Thank everyone for help in navigating after Cyclone Gita and the closed roads. Your availability and assistance was greatly appreciated. Natalie-thank you again for all of your help.

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Lauren Neville did a fantastic job designing our 23-day drive tour | Larry and Ellen Borger | Grand New Zealand Experience | Travelled on 13th February 2018

This is my review of New Zealand Self Drive Tours as arranged by Lauren Neville for the summer (Feb/Mar) of 2018 in NZ. Some background of what we wanted. We asked for a self drive, 23-day tour of both North and South Island of NZ with four star hotel accommodations along the entire route. We asked for a small suv to drive the tour. After arriving in Auckland, our first accommodation was at Sky City Hotel with a great room. We were here for 3 nights and had a wonderful time. 

On day 2, we picked up the car we had requested. One point to check on when picking up your car, make sure the GPS you pick up for directions has current software. Outside of Wellington and Christchurch, the GPS we had didn’t recognize the new roads. It kept directing us to turn off of the state highway and use back streets, streets that no longer had off-ramps off the highway. This was somewhat confusing and stressful. But we did get to all of our destinations using the GPS. Upon departing Auckland, we drove north as our itinerary suggested. We had no problems other than two Americans learning to drive on the left side of the road. We encountered our first road closure about 30 minutes from our second hotel. This is something one would need to consider when driving NZ. There may be road closures and many road maintenance delays while driving during their summer months. In our case, we had four road closure delays and detours, some as long as two hours. Also keep in mind that we flew in on the tail of a cyclone and this cyclone changed direction and came back to NZ, causing many of the road closures. At one point we had to contact NZ Self Drive Tours to determine what to do next. But we finally made our second hotel. This hotel was not a four-star accommodation, at best two-star. No air-conditioning, no screens on the windows or sliders, and it was really hot. They brought us a fan, but it was still very warm and uncomfortable. The room appeared well used. After two nights, we moved on to our 3rd hotel. This hotel (actually a motel) was also not a four-star accommodation. It was a very clean motel with a very nice host. But again, no screens on the sliding glass door or windows (still very warm), no elevator (we were on the second floor) and no air-conditioning. However, our host did provide us with an oscillating fan. This was in addition to all of the crickets that came in through the door and windows, landing on the bed and dropping from the window into the shower. Fortunately, we had only one night at this location. This completes the negative portion of my review. Now on our way to our 4th hotel and we finally had an accommodation as nice as the Sky City in Auckland. It was a very nice room in Rotorua, which we had for 2 nights. And from this point on, our accommodations were pretty much what we expected. After arriving on the South Island, all of our expectations were met. The car we picked up on South Island was nicer than the one provided to us on North Island. Although we still had road closures, detours, and many road maintenance delays, all went well with our accommodations. We thoroughly enjoyed our South Island tour. We even stopped by to meet our tour director, Lauren, in Wanaka. In summary, we really enjoyed our tour. Lauren Neville did a fantastic job designing our 23-day drive tour. The accommodations and excursions set up for us by Lauren, went extremely well. All reservations were ready and we had no unexpected surprises. Other than the exceptions noted above, the tour more than met our expectations. Lauren always responded to my questions and concerns before and during our tour. We would definitely recommend both Lauren and New Zealand Fine Touring for your self-drive tour of New Zealand. They both provided a wonderful experience to visit their beautiful country.

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All in all, this trip was everything we had hoped it would be | Laurie and Thomas Rogers, David and Caroline Rowlands | The Customised Coast to Coast Self Drive Tour | Travelled on 10th February 2018

Narissa organised the most amazing trip for us, allowing us to get a really good overview of most of South Island in our two week self-drive tour.  

From our pick up at the airport in Christchurch until the time we dropped the car off at the airport for our flight home, everything went very smoothly and easily. The hire car was perfect for the four of us and our luggage and we travelled very comfortably and problem free for our entire two weeks. We had requested mid-range motels and check-in was a breeze! These were perfect for what we needed and we had comfortable nights in all of them. They were all within walking distance of a number of restaurants which made things very easy. Our favourite motel and village was Franz Josef which also has a wonderful variety of good restaurants. Narissa had pre-booked tours to Milford Sound and Doubtful Sound and there was no doubt, that these trips were the highlights of our tour. The other highlight of our trip was staying in Mount Cook village and seeing Mount Cook in all its snow-clad glory with a bright blue sky behind it. All in all, this trip was everything we had hoped it would be and I say a huge thanks to Narissa for having put it all together and organised it so well for us. Well done and thank you from the four of us.

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We will definitely recommend you and your company to our friends and family. | Conrad, Brown, Renfrew | North to South 18 Day Explorer Self Drive Tour | Travelled on 8th February 2018

Erynn, On behalf of the entire group THANK YOU for all your help planning our trip! We had an AWESOME time enjoying your country.  

The weather was disappointing at times, but we may just have to go back to see the things we missed (especially TranzApline Railroad and Milford Sound) and some places we wished we had more time for. The people were so nice and helpful everywhere we went. The food was delicious and the activities we planned were wonderful. (It is hard to pick a favorite!) For the most part, the hotels were in great locations, clean, and very comfortable. The van was a great size and very economical on fuel. GPS was very helpful. Now, we get to sit down and relive the trip sorting and sharing our thousands on photos! Thanks again for your expertise and we will definitely recommend you and your company to our friends and family. Kia Ora! Gail, Rich, Wendy, Mark, Karen & Neil (left to right...sort of)

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We shall certainly recommend your company | Sandra and Peter Heaviside | A Customised North to South Island holiday | Travelled February 2018

We would like to thank you for planning and organising such an excellent trip for us to New Zealand, and for responding so promptly to all our queries and changes.

We had an excellent time, even though the weather was against us at some points (torrential rain at Milford Sound and on the ferry to South Island), and the cyclone stopped us going to Kaikoura. But we still had some very sunny days too! That's New Zealand! We were very happy with the choice of good hotels and motels-and we especially liked the Pebble Beach Motor Inn at Napier-very well run and excellent breakfasts delivered each day to our room, -the warm welcome from our hosts at Blue Ridge Boutique Bed and Breakfast at Te Anau, and the views and service at the Hermitage Hotel. Some fantastic scenery which we will remember for always and we really enjoyed all the trips- especially the helicopter trip onto the glacier at Franz Josef, and the Queenstown gondola and luge were fun-though we didn’t manage all the 5 luge runs! Thank you also for processing the refund so quickly back to our card account. We shall certainly recommend your company as the way to really see and experience New Zealand. Again, many thanks. Best wishes Sandra and Peter Heaviside

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This was the trip I’ve been dreaming of | Jim and Paula Ream & Karen Sieber | Customised Outstanding New Zealand Self Drive Tour | Travelled on 20th January 2018

This was the trip I’ve been dreaming of for 45 years. Our B n B’s were hosted by wonderful people who gave us great advice about restaurants, places to go and local history. 

We had great experiences- from zip lines, kayak and the Redwoods of Rotorua at night. Can’t wait to return.

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It was a wonderful experience | Bryan and Susan Goodyer | 21 Day Discover New Zealand | Travelled on 18th January 2018

We chose the 21 day North & South Island tour and we must say that it was a wonderful experience. Narissa did a great job in organising the tour. Everything went so smoothly.

From picking up the car, accommodation and the train journey back to Christchurch from Greymouth. We would very much like to do another tour, maybe just North Island as we really didn't spend that much time there this time and it would be nice to see more of it. If we do, we will certainly use NZ Self Drive again.

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THANK YOU for all your help planning our trip! | Neil & Karen Conrad, Rich & Gail Brown, Mark & Wendy Renfrew | North to South 18 Day Explorer Self Drive Tour | Travelled on 2nd February 2018

On behalf of the entire group THANK YOU for all your help planning our trip! We had an AWESOME time enjoying your country.

The weather was disappointing at times, but we may just have to go back to see the things we missed (especially TranzApline Railroad and Milford Sound) and some places we wished we had more time for. The people were so nice and helpful everywhere we went. The food was delicious and the activities we planned were wonderful. (It is hard to pick a favorite!) For the most part, the hotels were in great locations, clean, and very comfortable. The van was a great size and very economical on fuel. GPS was very helpful. Now, we get to sit down and relive the trip sorting and sharing our thousands on photos! Thanks again for your expertise and we will definitely recommend you and your company to our friends and family.

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We were very satisfied with our journey | Carin Lyckeus, Hans and Nina Ahlin | Classic New Zealand Driving Tour | Travelled on 20th January 2018

We are now back in Sweden after a fantastic journey in your beautiful country. Thank you very much for your good planning that made our travelling easy and comfortable.

We experienced a lot and it was really interesting and the people were very kind and helpful. Of course I feel sorry about that my beloved husband never got possibility to make this journey that he looked forward to very much. Hans, Nina and I myself were very satisfied with our journey. Best regards, Carin Lyckéus

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We really enjoyed our holiday and would like to see more of NZ | John Granger, Treasures of the North | Travelled on 4th January 2018

Hi Lauren, We really enjoyed our holiday and would like to see more of NZ in a year or so. Next time we will contact your first, before we plan anything else, so it will be easier for you to plan for us.

The problem is working out how much time to spend driving (= how much of NZ you see) and how much time to enjoy the lovely places you do see. We really enjoyed The Bay of Islands and the day we had there without any travel. That was probably out best day. But pleased also to have seen Thames, the Coromandel region, and Rotorua. We found the Swordfish Club at Paihia a wonderful place to eat and talk to locals, we had a fabulous view from the verandah where we ate looking over the Bay. Next time we will probably ask to spend two nights at where ever we stay. The accommodation was all good. No air conditioning at Rotorua but we are accustomed to the heat, and is was not too hot leaving the motel door open all night. Maybe thats not best practice! You are welcome to put this on face book or where ever tourists write a review. Thanks Lauren for you planning of this holiday. John

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Thank you for arranging everything, it was absolutely amazing | Mirjam, Marco William, Daniel & Senna Piet | Customised Queenstown to Auckland Adventure Tour| Travelled on 14th December 2017

We had a great trip in NZ, thank you for arranging everything, it was absolutely amazing. I saw we got the refund from the cancelled cruise, thanks for that too. I didn't see this on the list ; Waiheke Island Explorer Hop On Hop Off Tour.

When we came there the lady said the agency booked for 4 adults and she changed it to 2 adults, 1 kid and 1 (free) infant. The refund would go through the booking agency. Don't see it on your list, do you know what happened here? Thanks, Mirjam Piët

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This trip surpassed any and all of my expectations | Kevin Halow and Carolyn Parkos, New Zealand Grand Tour | Travelled on 22nd November 2017

I have done many trips over the years, this was truly the most memorable. Salli Smith was an incredible agent. New Zealand has been on my bucket list for over a decade. This trip surpassed any and all of my expectations.

Salli tailored the trip to meet our needs and even made a last minute change for us without a problem. She was readily available once we were in country to help us with anything that we needed. Throughout the trip, we did not have one glitch; not one! It was like some toned down version of the "Amazing Race". You show up, get an itinerary, car, GPS, and Map and you are off. It was an awesome way to see the islands. Everywhere we went, we were expect whether it was at our lodging or our scheduled activity. The lodging was first class, the people were warm and inviting, the food was excellent, the activities were very fun, the scenery was spectacular, and, most importantly, the trip was relaxing; what vacation should be!! I cannot wait to go again, and when I do, I will only use this company!!

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We had an amazing time in New Zealand | Lorraine Pan Baker, Chris & Poppy Baker, Explore the North Island | Travelled on 11th November 2017

We had an amazing time in New Zealand and want to thank you so much for all of your hard work. I really wanted to sit down and tell you about our amazing trip.

Auckland: Love the hotel. That location is amazing, and the setup is so perfect for our family. We were able to walk to the waterfront and walk to the sky tower so easily. There were also two amazing food courts so close by that basically let both of us eat exactly what we wanted. I’m sure you know the names, but I can’t remember them right now. The large room with extra space, kitchen and laundry was fantastic. The train ride to Wellington was so beautiful. Amazing views and great amenities. There were some rough points for Poppy, being partially confined for such a long time. I think if I was advising another family, I would suggest waiting until the kiddo is a little older like 4 or 5 before doing the full train ride. Luckily, she was able to get a good nap in and we spent more time in the dining car where she had a little more freedom, so the afternoon went much more smoothly. Much easier than driving and more beautiful than flying. Wellington: Another amazing location for the hotel. We got to the hotel so late, and were a little hangry for food. Luckily, the hotel recommended a Chinese restaurant around the corner (I want to say it was called the Pearl or something like that). It sounded a little sketchy, but was honestly the best meal of the entire trip (minus the Chinese banquet Lorraine’s family was hosting, but that’s not a fair comparison ;)). Anybody who goes to Wellington has to eat at this restaurant. We only wish that we had had more time to spend in Wellington. Definitely will come back if we ever make it back to New Zealand. We took a quick cruise through the Te Papa gift shop, and it looks so intriguing. I think Poppy wouldn’t have been able to tolerate the museum at this age anyway, but definitely looks like a super cool museum. Zealandia: so gorgeous. Still can’t believe how many birds we saw, and just the scope of the space.Also good to get out and stretch our legs. The drive: (This is Chris) So first time driving on the left side of the road but I LOVE driving. There was a mountain pass on this section that might be one of the best driving roads in the world. Napier: another town we really wish we could have spent more time in. By far, the best accommodations of the entire trip. We could’ve spent a week at this one hotel, taking advantage of all the amenities and being right next to Hawkes Bay. Seriously… That hotel was amazing… Chris has an affinity for one soap in the world made by this company called CO Bigelow. It’s in some high end hotels and the little hotel pack costs $60. Needless to say they had it and he was delighted. Cape Kidnappers: This was super fun. I’m not sure that Poppy got much out of the tractor ride, but she definitely got a good nap. But, I think that she liked the birds, and we met another family with a little 3 year old girl, who was super fascinated by Poppy. Chris and Lorraine definitely enjoyed the ride and learning about the geology and history of the area. Oh, and we saw a super cute seal pup on the way back. Rotorua: Accommodations: Egh.. the hotel was ok. The “spa” tub was HUGE but really noisy and not a jet tub so not massaging so we didn’t use it. The room didn’t have AC and it was a bit warm at times. The sulphur smell was not awesome. Getting to restaurants was a little further than would have been awesome. Te-puia: Very Cool. The guide was awesome. The hot springs were very cool to see. It felt like a very New Zealand activity and was great to see the culture up close. Agrodome: Lorraine and Poppy loved it. Chris grew up near farms so seeing them with sheep for the first time was cool. One note if Americans come you might warn them that this will cause some difficulties at customs “visiting a farm”. Glowworm cave: REALLY cool and those things are NASTY.. :) Poppy was way to young for this one. Maybe 5 or so would be better.. Crying in a cave sounds cool though. Wedding stuff Paihia: Hotel here was in a decent location. Walk to downtown and to a beach. Room was decent. We really loved the area and could spend more time here as well. We enjoyed the hole in the rock boat trip. The beach, that we can’t remember the name of it (Chris claims it’s uru pukapuka), where we had lunch was amazing. We could also have spent a week at this beach it was so beautiful and isolated. The motel was also in a great location. Walking distance to a great playground (despite the naked kid on the slide), beach, restaurants and a countdown. Auckland: We also managed to go to the Tarlton aquarium and the zoo. The zoo is amazing. Really one of the best. They were also in the process of moving an orangutan into a new dwelling and the orangutan in the silver cage was not happy about it, which made interesting watching for the grownups of our group. Overall: We cannot thank you enough for all of your amazing work. We would never have seen and done as much as we did without all of your prep work. We are so grateful. The only thing that would have been helpful for us was to have some restaurant recommendations, as we were often arriving very close to dinner/bedtimes, which made finding restaurants close calls. But, overall, bravo! Thank you and happy holidays, Lorraine, Poppy and Chris Baker

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Thank you New Zealand Self Drive Tours | Jessica Dang & Shanil Singh, South Island Coastal Self Drive Tour | Travelled on 9th December 2017

We had a great time in South Island. The itinerary was well designed and had all the major attractions we wanted to see.

Milford Sound was incredibly beautiful and it was also great to visit Abel Tasman National Park and Marlborough Sound. The motels were very comfortable and some of them had fantastic views. Thank you New Zealand Self Drive Tours.

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We had an AMAZING time! | Leticia Steffen, Jim Ivery, Isabel Ivery, Lord of the Rings Scenic Explorer | Travelled on 10th December 2017

Thank you for planning out our fabulous self drive tour through New Zealand. We had an AMAZING time! You did a fantastic job planning out a variety of activities that we all enjoyed

,and we really felt like we got to know a lot of different aspects about the country. We were very grateful to be able to see so much in just two weeks, and even though it was a busy itinerary, we wouldn't have wanted it any other way for our first trip to New Zealand. We'll have so many memories to last a lifetime and great stories to share! Thanks again for all the work you put into planning the itinerary. It was perfect! Take care, Leticia, Jim and Isabel

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Everything ran smoothly and beautifully | Peter & Narelle Palmer, Customised Coast to Coast Self Drive Tour | Travelled on 20th December 2017

We have been back in Briz for a couple of days now, and I'm sorry we didn't get the chance straight away to tell you what a wonderful N.Z. holiday it has been.

Everything ran smoothly and beautifully, due in no small part I am sure to your impeccable organization, along with the wonderful people, without exception, who transported us, accommodated us, took us on tour and generally looked after us so attentively for our whole stay in your beautiful country. (Plunged into grandparent duties the minute we got off the plane! Yes, I think they might have missed us a bit :-)) Also please forgive us for neglecting to tell you sooner how very much we appreciated your kind gift waiting on our table on Christmas night - so unexpected, it was the perfect accompaniment to the fare we prepared on Christmas night - that wonderful New Zealand lamb fillet, cheeses, fresh veg (picked up in Dunedin), and delectable Christmas cake (courtesy of the most amazing little cafe at Kurow). And the best Pinot we'd had since we had been in New Zealand (and we'd had already some pretty good ones!). It was just the icing on the cake to make our Christmas day perfect ... having traveled the Southern Scenic Route most of the day, spending generous time at Curio Bay, I was already in 7th heaven! We did also want to say particularly how much we appreciated your efforts to find us the loveliest places to stay, with the most amazing views to wake up to in the mornings - we have photographs of breakfasts set in the most stunning contexts (the humble kitchen table backed by the most amazing landscapes)... every place different and each with their own particular take on New Zealand hospitality. Just gob-smacked in Mt Cook, stunned by the warmth of welcome at Christchurch and that beautiful, precious Christmas tree (Merivale) reminding us of the joys of the season, and blown away by by the quaint and beautifully restored nostalgia of the Edgewater at Te Anau - I can honestly say it was an absolute joy to prepare those Tautapere sausages on that solid, original (I suspect) 1950s range, and to see all those authentic and original kitchen fittings restored to their inherent lustre & purpose. We might have complained a bit about getting the luggage up the stairs, but it was certainly worth the effort (I can say that as Peter was the one who insisted on carrying up the heavy ones, lol). Congratulations on even managing to get the weather to perform for us! I can't believe it was only really fully rainy for one day (Franz Josef) - and even here we managed to squeeze in the twin helicopter flight early the next morning, while the sun momentarily shone over those particular mountaintops for us! Arriving in Greymouth early was definitely very advisable (rush hour it seems comes at 1pm). Other flights and commitments worked a treat too - everything went ahead as planned or contemplated - the bi-plane flight at Twizel I think should be on more people's itineraries - it was just stunning and exciting and we were lucky enough to have experienced the best weather that season apparently. Chose the 25 minute Lakes/Lord of the Rings battlefield circuit and the water colour, views etc were just breath-taking. We found the pilot to be very professional, knowledgable, reliable and most interesting to talk to. Doubtful Sound just lovely (if a little compromised by the huge volume of people needing to be transported and looked after too, naturally as one would expect at Christmas time). And very excited to have been able to see the fur seals, little blue penguins in their burrows and those splendid albatross soaring above the cliffs and bobbing in the water on the Monarch tour, also conducted very well, very professionally, and quite a profound experience as the mist rolled in. It seems everything just aligned for us ... as we arrived at Lake Tekapo and hopped out in our excitement to take photos of that reflective water with the moody skies and mists, we realised that a wedding shoot was in progress over on one of the far shores ... yet another of those 'wow' moments to add to the already spectacular nature of the experience and photographs. I must say how grateful we were for the late check in opportunities in summer too - not having to be at a destination till 7 or 8ish, and the long summer days enabled us to fit in so much more than we otherwise might have (we are not experienced summer travelers, having usually only holidayed in shoulder season here to enable hiking in comfort, without the crowds too). Even the hikes that we anticipated were managed without a hitch. Again, the Hooker Valley track, though spectacular, was very busy - but still well worth the effort. So many 'wow' moments. I think the ultimate one being arrival at the glacier face and our picnic high on a rock overlooking that spectacular lake. So glad we could manage this one and also Key Summit - I can see why they say if you only have time to do one walk in the South Island it should be this one. Another one of those magic 'picnic on a rock on top of the world' experiences which we will never forget. Very pleased also to be able to drive the Corolla (rather than a 'similar' car) - it performed like a trooper, never missed a beat and had pretty much everything we needed in the way of technology and comfort. Also, thank you so much for including great specific instructions and points of interest in the itinerary, but also particularly for that detailed road atlas - I am a map reader of old, and feel quite disoriented with sat-nav as the only means of navigation. A great thought and much appreciated (and it did save us from a few dodgy sat-nav shortcuts down the odd country lane with the odd un-crossable creek/river too!). Always a good idea to second-guess one's sat-nav, in retrospect! So finally, thank you once again, from the bottom of our hearts, for organizing such a fabulous, jam-packed, beautifully performing South Island holiday, and throwing in such gorgeous weather as well! You seemed to second-guess everything that would delight us and ensure that we had the most wonderful, unforgettable holiday ever! Cheers and all our thanks and good wishes, Peter & Narelle Palmer :-):-)

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Our trip to New Zealand exceeded our expectations | Steve & Trudy Sampson and Ray Van Doorn, Customised Discover New Zealand Self Drive Tour | Travelled on 24th November 2017

Our trip to New Zealand exceeded our expectations. The scenery is amazing and the people of New Zealand are friendly and helpful. There are too many highlights to provide a complete list

which included: - Snorkeling and exploring the Poor Knights Islands through Perfect Day Ocean Cruise - Exploring Hobbiton at sunset and enjoying dinner in “The Shire” - Floating on an inner tube in the Waitomo Caves in the dark with the magical lights of glow worms - We were surprised by the majesty of the North Island Volcanic Plateau - Enjoyed a calm sunny day and admired the beauty of crossing from Wellington to Picton on the Interislander Ferry - Taking a water taxi to be dropped off and explore the beautiful Abel Tasman National Park - Driving through Lewis Pass to Kaikoura - Being awe struck in seeing and hearing a magnificent Sperm Whale off Kaikoura - Seeing the amazing Botanic Gardens in both Christchurch and Dunedin - We were really moved by the “personal stories” that we heard at the Christchurch Earthquake Museum - Driving up Mt John to the Canterbury University Oberservatory and seeing the panoramic views on our way to Mt. Cook National Park - Seeing the Stars while staying at Mount Cook and waking up to a Rainbow across the mountains - Seeing the hundreds of waterfalls on a rainy day cruise of Milford Sound - Taking the excursion to see Doubtful Sound which turned out to be a beautiful sunny day - Our best dinner by far occurred through the TSS Earnslaw cruise to Walter Peak (including gourmet BBQ Dinner and farm tour) and we were stunned by an amazing sunset as we returned to Queenstown on our steamship - Taking the Gondola to see Queenstown from a mountain peak and watching the hang gliders - Driving to Glenorchy and seeing the mountains that were featured in Lord of the Rings - The mountain scenery, rain forests, Blue Pools and aterfalls on our drive from Wanaka to Franz Josef - Walking up to the Franz Josef Glacier shortly after dawn and watching the sun rise on the Glacier and Mountain walls - Exploring Okarito Lagoon on kayaks and seeing close-up a majestic White Heron - We enjoyed stopping in quaint towns like Warkworth, Bull, and Hokitika to walk around and enjoy tea and/or a meal - Travelling coast to coast (Greymouth to Christchurch) on the Tranz Alpine Scenic train was breathtaking - Being Canadians, we found the meals to be quite expensive (double what we pay in Canada) and we were fortunate that most of our motel rooms/apartments were equipped with kitchens so we could make ourselves many breakfasts and dinners. We liked the local Boutique Motel Rooms that were chosen for us. - We were there for 26 days and had a rental car for 24 days. It surprised us that we drove 5000 kilometres. The windy two lane country roads with many one lane bridges makes getting around much slower than you would think. We were too ambitious in trying to cover as much as we did on both the North and South Islands. - What was especially nice was being picked up from Auckland Airport, from Christchurch Train Station and being dropped off at Christchurch Airport - all the drivers were quite friendly, helpful and on time so we always felt well looked after We will be recommending New Zealand Self Drive Tours and in particular our travel agent, Shelley Ryder, to our friends and family who are planning to visit New Zealand.

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We would happily do it again! | Peter and Mary Shively, Fiords, Glaciers and Mountains Self Drive Tour | Travelled on 28th December 2017

Many thanks to Natalie and the NZSD team for helping make our amazing New Zealand holiday possible! From the start, Natalie worked diligently to understand what we wanted out of our trip and did an awesome job putting together a great itinerary.

We planned our trip with relatively short lead-time, which made Natalie's job tougher and forced us to make a few trade-offs. Through this process, Natalie did a wonderful job communicating the decisions we needed to make and providing helpful guidance on pros/cons of each option. And of course, the actual trip was perfect: accommodations (mostly motels) were very nice, driving plan was well laid out, and excursions (Doubtful Sound overnight is a must!) were amazing. Overall, it was a treat to work with Natalie planning our trip. We would happily do it again!

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Wonderful organisation and we will surely recommend you to others | Elizabeth Spencer, Adam Cecchini, Luca Grandjacquet & Miriam Kalnins, A Taste of the South Self Drive Tour | Travelled on 2nd January 2018

The nz trip went very well. As my son looked out of the plane window as we left he muttered “I’ll be back!” I turned out to be the weakest link between the four of us.

My legs gave up on mt cook and never really recovered. Apart from the hiccup at the arrival everything else went smoothly. Even the rough ‘lodge’ on night two was fine as we all slept well. The Hotel in Queenstown was excellent. All of our events went well. Going through Te Anau I discovered that my son had a passion for glow worms! Luckily for him he managed to photograph them near the hotel in Fox Glacier. As it was raining he got drenched but I have never seen him happier! It was a rush to get the train in Greymouth but we managed in the end. I have heard from Miriam since they returned and they enjoyed the north island as well. All in all, a great trip ! Our thanks go to you and your colleagues for the wonderful organisation and we will surely recommend you to others! Thanks a lot! Beth Spencer

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Everything went smoothly & according to the itinerary | Susan Cheung & Darrel, Dean & Dana Freeman, Auckland to Queenstown Self Drive Tour | Travelled on 17th December 2017

It has been a week since we left New Zealand and I'm still in mourning over our departure, desperately trying to keep the vacation feeling.

New Zealand is AMAZING and I am so jealous that you live there! Everything went smoothly and according to the itinerary. The devil is in the details as you know and there were a couple of hiccups, but overall the trip was great! The challenge now is trying to save money again so that we can do the trip again. It is either that or having to find a job there and relocating! I'm so glad that you wrote since I've been meaning to but I've been too caught up with work. Your email served as a good reminder and motivator. I tried the link below but it does not seem to work anymore so I'm going to provide the feedback to you via this email instead. First off, this section is a no-brainer. You should be proud of your work and our trip is a result of your hard-work and WONDERFUL support and assistance to us. Not sure how I measure against other clients, but I certainly peppered you with sufficient questions which you were able to address and/or took care of in a timely manner. Anyone should be very lucky to get you as their travel agent and we were very blessed to be assigned to you, given your patience and flexibility. I felt that you took our requests/responses to heart and, where not possible, you took the time to let us know accordingly. There was true empathy on your part with the clients which is so necessary in your line of work. I felt from the communication we have together you understood where we were coming from and thus able to "tailor" a trip together to our liking and wallet-size. Second, because of you, the activities, transportation and accommodations were all great. We found them - Bella Vistas, Terrance, Rydges, etc. - perfect for our taste and comfort. Of course, there are lodging which have more stars (and more costs) but the chosen were great for us and we would use again in a heartbeat! One negative comment. When we are arrived at the Skotel Resort, we were assigned the standard rooms instead of the superior rooms which apparently they ran out of at the time of our stay. I want to say that we were charged for two nights in the superior rooms, but instead were given the standard rooms instead which in the end were fine but they were definitely the standard rooms. Finally, absolutely, I would refer your travel agency and you, of course. I really enjoy our correspondences and you are AWESOME, Joanna. Please feel free to use the above and do not hesitate to ask should you have any questions. Thanks again for all your support and assistance to us, Joanna. Susan

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We thoroughly enjoyed our self-drive tour | Lim Chee Hwee, Kit May Mak and Wei Shuen Lim, The Essential South Island 9 Day Tour | Travelled on 22nd December 2017

We thoroughly enjoyed our self-drive Essential South Island 9 day tour planned by Natalie DeCaro.

We had the opportunity to see the beautiful landscapes in the South Island coupled with exhilarating experiences like bungy jumping from Kawarau Bridge, heli-hiking up Franz Josef glacier, and watching 3 sperm whales up close!

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Definitely would recommend to my relatives & friends | Allan Chong, Customised Great Northern Land Itinerary, Travelled on 16th October 2017

Just back from our holiday in North New Zealand. Had a wonderful experience thanks to your recommendations and planning for this self drive trip.

Everything went smoothly! Will definitely recommend my relatives and friends to get in touch with you should they contemplate a holiday in New Zealand. Thanks.

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Thank you for putting together exactly the right tour for us | Beverly Conover, Catherine Sinfield and Frankie Berman, Christchurch to Auckland Must Do Tour | Travelled on 1st October 2017

Just wanted to thank you for putting together exactly the right tour for us in New Zealand – it could not have been more perfect. You gave us exactly what we asked for – not too little, not too much.

 The bus tour in Christchurch was eye-opening and we appreciated the way the driver was so passionate about his city and its recovery. The Merivale Manor was out of this world and Wayne and Karen could not have been better hosts. The garden tour was beautiful and what a treasure to have in the middle of their city. Franz Josef was amazing and good exercise and Aspen Court was great. Queenstown was so picturesque and we got to see you! Milford Sound was beautiful and we loved the apartment we had at Blue Peak apartments. We never did get to see Mt. Cook because of the fog, but the scenery was gorgeous. The ride from Christchurch to Picton was a bit grueling because of all the roadworks, but the scenery was fabulous. I have to say the accommodations at Aldan Lodge Motel in Picton were not even close to the standards of the other places we stayed, but the young couple who are running it were very pleasant. (To be fair, we weren’t actually in the main lodge, but a back building that was a bit tired with the bathroom off the kitchen.) The ferry from Picton to Wellington was a real highlight – beautiful and peaceful. City Life Wellington was a bit hard to find (as the GPS didn’t recognize the address) but once found, it was terrific. We LOVED Rotarua. We went to Wai O Tapu and were intrigued by the colorful thermal pools and the Geyser. The Kiwi encounter was great and the Mitai Maori Village was fabulous. Loved the Quest Rotarua Central as well. The Hobbiton tour was also a highlight. We didn’t expect to enjoy it nearly as much as we did, as none of us are particularly Lord ot the Rings or Hobbit fans. The enthusiasm of the tour guide was contagious in one of the most beautiful settings imaginable. The Hamilton Garden tour was fabulous and the Picnic Basket they prepared for us was incredible. Cathie enjoyed catching up with her old schoolmate in Hamilton and then we were off to Auckland. All in all, it was just a GREAT experience. New Zealand is truly a gorgeous country with the most friendly people. We so enjoyed meeting you in Queenstown and appreciate your literally going the extra mile for us! (Hope you enjoyed your birthday) Please pass along our kudos to your bosses and co-workers. We won’t hesitate to recommend your company to our friends. Thanks again for everything. Hugs, Bev, Cathie and Frankie

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Couldn't be happier with the services provided | Blaire Miller, Caroline Richardson and Wim & Carin van Acker, New Zealand Highlights | Travelled on 3rd September 2017

We worked with Laura to organize a two-week active hiking trip on both islands for the four of us (one couple and mom/daughter ages 55-75). From the pick up at the airport to rental car to daily motel lodgings, all went very smoothly.  

Laura provided us excellent options including emergency insurance and with my research on some other interesting options she found out how we could do those too. From the pick up at the airport to rental car to daily motel lodgings (2 bed/one bath/kitchen/living room options), all went very smoothly. All of the lodging was conveniently located near city centers with great food options and mostly quite up to date. Only one lodging had limited wifi options in Christ Church. We drove some good distances between regions which were gorgeous drives (SUV 4WD and garmin was a must!) and flew between the islands (watch carryon restrictions). Some of our highlights included Doubtful Sound overnight ship excursion-(#1 experience), hiking on White Island live volcano, hiking on Mount Cook in a foot of fresh snow, all-day wine touring in Queenstown region (loved the group upscale tour), Rotorua hiking in the geothermal regions and Mauri dinner show (also had a wonderful reception in a Mauri visitors house in town), Waikomo caves and Kiwi santuary, bungee jumping in Queenstown, Antarctica Museum at Christchurch airport, thermal spas in various locations after long hikes, amazing food at every meal (gluten free options everywhere) including country cafes in the middle of the mountain routes! Used Tripadvisor for dinner options in each region-all great! Good weatherproof gear was essential in early Spring, but we had only one day where it was a monsoon pour, so were able to experience so many diverse experiences. Been to 40+ countries and this is one of my top 3 all-time favorites! Thank you New Zealand Self Drive Tours and Laura for making it one of our top touring experiences-couldn't be happier with the services provided!!! Cheers, Blaire

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Our trip was fantastic | Mike & Theresa Aldous, Customised Northbound Holiday, Travelled on 14th November 2017

Our trip was fantastic and the planning and help that was provided was excellent. Thanks Christina!

You’ve been our Kiwi angel! | Wendy, Ng Tiong, Edward, Susan LYE, Southern Explorer: Fiords, Mountains & Glaciers | Travelled on 9th December 2017

I would very much like to thank Joanna for her assistance and recommendations as I embarked on my epic self drive tour to South New Zealand for 12 days.

The challenge was taking my elderly parents along as they do have physical limitations. Joanna was prompt in her responses when I came with questions and her assurance that the trip would be enjoyable and not physically exhausting for my parents totally got me sold. Even when I was travelling and needed her help to make a dinner reservation, she went beyond and above, taking the initiative to settle for me despite being cut-off due to lost connection when I was up in the mountains. She even enlisted her colleague, Kelly, to follow up with me on a weekend to make all the arrangement. I was deeply touched as the dinner would make a great closure for our trip in Queenstown coupled with sumptuous food and a spectacular view to behold. A wonderful way to immortalise our unforgettable road trip. Thank you Joanna for everything. You’ve been our Kiwi angel! Happy New Year Joanna and have a blessed year ahead. :) Best regards, wendy

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Thanks for the great planning & itinerary | Janet & Michael Seigle, 22 Day New Zealand Showcase | Travelled on 25th November 2017

So nice to finally say thank you for planning our 3 week adventure. Each time that we checked into our next hotel was such a pleasure as everything was so organized and the reservations were perfect with beautiful rooms great locations and breakfast included.

The itinerary folder that you provided was so helpful and detailed that we looked forward to where the next days adventure would lead us. Fun excursions as we enjoyed the waitomo caves. Very fun, from just gearing up into the wet suits helmets and boots. The guides make it very safe, informative and it was thrilling even though dark scary and cold water!! We loved both private kayak tours. Two great girl guides who were very eager to make our day fun. Bike excursion also just perfect. It ended up being just the two of us so a private great ride throughout the station seeing sheep and beautiful country scenic hills and great views with lakes and a nice boat ride. very enjoyable. We even ended up with 2 of our hotel rooms that had washer and dryer in room. And 3 hotels with laundry facilities that we also used as well. Lots of clean clothes were brought home so that was nice. And your country has such good food I must say. We ate at White and Wong and whitebait in Wellington and many great restaurants in Nelson. And we tried pies and pavlova all the pineapple lumps and fish and licorice. Very enjoyable. We learned so much at the treaty grounds and as well at the hangi dinner in Rotorua. We even went mountain bike riding for 2 hours and made my way up to the intermediate course. so proud!! We of course went tramping everywhere. Even in fiordland on the way up to mitford sound. I thought I was in a movie or something as it was so beautiful. Hiking at Mt cook was great to see the glacier and all. I would not recommend the stargazing as it was not that greatly organized. Other than that all went well. People are so friendly in New Zealand. And mountains everywhere, sheep and great food and nice roads even though they are not that wide and windy!! thanks for the great planning and itinerary. best Janet

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We have a wonderful time in Aotearoa | Ziggy & Leila Iglewski, Southern Explorer Queenstown to Christchurch | Travelled on 29th October 2017

With that one exception we have a wonderful time in Aotearoa. We just fell in love with this country and people. You deserve a a great round of applause for making it possible. We’re definitely planning to come back in future to soak in the beauty of nature, environment, vegetation, food and an exceptional people hospitality. Thank you again with warm regards, Ziggy

Thanks for the well planned itinerary | David & Anoja Devaranjan, Highlights of New Zealand, Travelled on 24th October 2017

Just want to say THANK YOU for making our trip so wonderful. We could not have experienced all of this without you (8 days to see all the great sights in both south and north islands) - just felt I needed to say thanks for the well planned itinerary, information and recommendations. The last minute addition to stay in Mount Cook and the Glacier Explorers Mt. Cook tour that was the high point in our trip. THANK YOU. David & Anoja

It was a great visit to New Zealand | Gordon and Gabriella Bonn, New Zealand Highlights, Travelled on 21st October 2017

This is Gabriella writing. As Gordon mentioned, it was a great visit to New Zealand. What a beautiful country you live in!

I expect you probably don’t have a chance to visit all of the properties we were booked in so I thought I’d quickly mention a few things about them. Grand Mercure (Auckland and Wellington). Modern nicely appointed hotels and rooms. The rooms were somewhat small, but modern and new. Breakfasts were ample and delicious. Both locations were good. The Princess Gate Hotel (Rotorua): The only one I didn’t like at all, although the location was fine. Listed as a historic hotel, that means it’s old. The floors were squeaky, sound carried from the hallways, the rooms had had a bathroom added, which meant the bathroom was squeezed in and really small, and while the room had 12 foot ceilings, the bottom of the mirrors were attached at the 5 foot height. I am only 5 feet tall, so I couldn’t even see my head! You may wish to reconsider this hotel unless your clients say I love old and squeaky. And of course the entire town smells like Sulphur so of course the hotel did too – it permeated the place. Scenic Hotel Te Pania (Napier): Fairly modern and just fine. It had on site laundry facilities which was helpful. Breakfast were less ample than at the Mercure, but totally acceptable. Location quite good, right across from the shore. Vintners Retreat (Blenheim – Marlborough): Basically a ranch style duplex house, with two bedrooms and two baths, a full kitchen, living room and laundry in the garage. In a somewhat isolated location, but since we had a vehicle, not a problem. More space than we needed, but a nice variation to our hotel room stays and having another laundry facility was a bonus as well. They brought a bagged breakfast to the refrigerator in the room so we were not limited as to the time of partaking of breakfast. The food was extensive, especially for a continental breakfast (although perhaps in NZ continental merely means not cooked on site?). There was granola, fruit, yoghurt, juice, milk and muffin. Merivale Manor Motel (Christchurch). Friendly owners, pleasant, relatively small modern room . There was a two burner stove (no oven which we didn’t expect or need in any case) and small fridge. Continental breakfast was two slices of bread (which we picked up at the front office), various cereals, milk, jams. The location was on a busy street and wasn’t close to downtown, but since we had a car it didn’t prove to be a problem. As well it was near several restaurants and a small mall which was convenient. They had big front windows to the rooms, so we had to keep the curtains drawn as it felt like we were in a fishbowl otherwise. Franz Josef Oasis Hotel [you called it “Lodge”, but that name was nowhere to be seen] (Franz Josef): Located outside of town, but not a problem. Weirdest thing was, no closets! Apparently, from what the very nice manager said, most people only stay one night and thus no closets. There was a restaurant on site which was a gem, really excellent, however very few customers and the second night we were there, it was closed without explanation. Breakfast, while called continental, was varied with boiled eggs, various juices, fruit, a variety of breads, jams and jellies. Having a laundry facility on site was helpful. Sofitel (Queenstown): Having the luxury room was a special treat. The view to the snow laden mountain was stunning. The breakfast buffet was ample and delicious. The location suited us fine as we could walk everywhere we wished to go. It was fun being able to go to La Club as it gave us a chance to meet and talk with other guests. You might wish to alter the estimated times for the drives – there was so much road construction during one of the segments (Blenheim to Christchurch) that while estimated at 5.5 hours our trip took nearly 9 hours. We counted 32 stops along the way for construction crews. Several of the other segments took longer than the estimated time. Avis car rental left something to be desired. Our first pick-up was on Labour Day in Auckland and the office had only two staff working while there were many clients. It took over an hour to pick up our car. And you know about the mix-up in Greymouth where they had no car for us. Was it just bad luck that these things happened or is Avis like that? Gordon indicated he received your email about the refunds for the cancelled helicopter and hot air balloon flights. Thanks. A disappointment but weather is not negotiable. All in all a great trip. Thanks for your planning and assistance. Wishing you most happy holidays as a newly wed!! Gabriella

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I will definitely recommend you and your company | Ton Vandehee & Steven Nieto, No Other Tour Like It | Off the Beaten Track in New Zealand | Travelled on 5th November 2017

Steve and I can't thank you enough for putting this unforgettable 13 day trip from Auckland to Queenstown together for us.

What I valued the most was your listening ear while putting the trip together so we really got to experience what we wanted and it allowed us to implement some bike and hike tours. You really know your business. Followed through and was there immediately to help and correct an issue with the rental car company while touring. I will definitely recommend you and your company to my friends and family and for future clients; rest assure she has everything under control when you are enjoying the spectacular countryside of New Zealand. Thanks again Erynn! Ton

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Totally awesome vacation | Helene Pierard and Stephane Audet, Auckland to Christchurch Customised Wonders of New Zealand | Travelled on 3rd November 2017

Thank you for preparing and organizing this fabulous trip for us. Everything was perfectly orchestrated and well outlined. The activities were well balanced with the driving and the quality of the activities and tours was very good. I would not hesitate to recommend New Zealand Self Drive Tours. Well done. Totally awesome vacation. Thanks again.

We really enjoyed the whole experience | Annette & Bernie Steinecke, A Customised Ultimate Discover New Zealand Tour, Travelled on 21st October 2017

Our experience with NZ self drive tours was second to none. Christina Brockie organised our itinerary. She was very helpful with any enquiries we had.

She found out what we wanted to see and experience and added a few extra days at our request. From the time we were met at the airport, our hire cars and our accomodation couldn’t be faulted. The only accomodation we weren’t happy about was our hotel room in Rotorua. The Bella Vista room was tiny and well below par compared to all our other accomodation. All the included activities were excellent and were certainly worth seeing and experiencing. Some of the other suggested activities were also well worth doing. Our travel distances and time allowances for travel each day were very helpful. The maps were very easy to follow. We really enjoyed the whole experience and would certainly recommend this way of seeing NZ to others.

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Frank Yap & Kim Cheng Khor, Customised New Zealand Naturally 14 Day Self Drive Tour, Travelled on 17th November 2017

Overall is an amazing journey to tour the whole New Zealand. It is an accomplishment and enjoyable but it is also rather tiring driving almost 4-6 hours everyday.

Given a choice, I would rather the driving part be shorter with more stops and extra private time to explore more tourist attraction areas. I would highly recommend Rotorua, Lake Taupo, Kaikoura, Mount Cook and Queenstown to be provided with extra day of stay. I wish the rest of the long journey can be replaced by a tour bus or short distance flight, as driving a long way is tiring while we would like to relax as much as we could during a holiday. I love the cleanliness, fresh air and scenic places, but too many farm lands(like 70-80% of the journey) making the journey becoming a bit boring. I would strongly recommend Mitai Maori Village, Kaituna White Water Rafting, Kaikoura Whale watching, Mount Cook tracking, Queenstown activities. The road instruction is good but it is cumbersome(I wonder how many of your customers make use of it), I think it can be improved as most people are more used to using Waze and Google Maps tracking, perhaps include the google locations of key attraction area, or important places would be great. The GPS navigation tool seems not very user friendly and keys are less responsive than a handphone. My feedback is rather bald, and direct. Hope it helps.

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I cannot wait to come and visit NZ again | Sage & Andy Way, Auckland to Christchurch Self Drive Tour, Travelled on 3rd November 2017

Salli was amazing to work with! She made the entire process very easy and knew exactly what types of activities my husband and I wanted to do!

I highly suggest visiting White Island, absolutely breath taking. Our tour guide/pilot was informative and fun. My only negative of the entire trip was the Heartland Hotel Cotswold in Christchurch. The hotel was very questionable, the bathroom had mold and the bed was very uncomfortable. In need of an update and a deep clean but the staff was very friendly!! I can not wait to come and visit NZ again, hopefully longer next time!

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Thank you for the exhilarating tour of New Zealand | Dileep Yadav, Sanjaya, Rajeev & Mohana Kulkarni, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 27th November 2017

A big thank you for the exhilarating tour of New Zealand. I & Mohana thoroughly enjoyed our stay & appreciate your effort in preparing a wonderful itinerary for our tour. The only disconcerting note was our stay at Bella Vista , Wanaka, where the bedroom, for the couple, was in the living room. Thank you once again. Best wishes, Dr Rajeev Kulkarni

Thank you New Zealand Self Drive Tours SO MUCH | Deborah & Martin Walker, Customised Christchurch to Auckland Must Do Tour, Travelled on 10th November 2017

We had reserved our trip about 10 months in advance, with Salli Smith, and were very pleased with the detail, and attention she took with our plans and suggestions.

We looked at some of their basic tours, took some suggestions from family and friends that have visited the islands, and tweaked the trip a bit. We asked for a variety of accommodations, mostly modest, but occasionally an upgrade. We are able to walk several miles, but were not looking for long hikes with suggested excursions. The accommodations were positioned next to the activity we wanted to do in the cities, or by a bus stop, or within our walking comfort range. We chose the self-drive tour and did not find that a problem, even with the left-hand side of the road focus. We were also blessed with incredible weather for November. All the accommodation and excursion phone numbers and reservation numbers were emailed to us before the trip, so that we could let others know where we were and how to get in touch with us. Salli was always accessible by phone or email, and her responses were as soon as the working day started in New Zealand. So here’s a summary of our activities and places we stayed……..

Day 1 Friday 10th November 2017.

Private transfer from Christchurch airport to your accommodation - The representative was at the airport on time, took us on a small tour of the city, and gave us our documentation packet and borrowed cell phone. He did not explain anything about the packet, but that was not necessary, as everything was laid out in an excellent manner. We received a road atlas, brochures on each area we were going to visit, step-by-step directions to each location, vouchers for some of the activities and all the reservation numbers and information for each accommodation and excursions. My suggestion for the tour company in editing future additions for this part of the itinerary package, would be to add the mileage between roads, instead of just naming the next road that comes up. Even though the roads are rural, it makes a difference in unfamiliar territory, if the next road is 50 meters or 50 miles away. Accommodation Terra Vive Luxury Suites and Apartments (Room type: studio) This is a modest accommodation, which has a kitchenette, and a washer/dryer in the room, a big plus. Very nice manager on site, who greets you with a little basket of goodies. The room is clean, and the bed comfy. Most of the hotels had instant coffee and tea, hot water kettle, and milk in the refrigerator. Christchurch’s attractions are spread out all over the city, so there really isn’t one specific location to walk to everything, but this motel was about 20 minutes’ walk from the large attractions: Botanical garden, Cardboard cathedral, Cathedral square, etc.

Day 2 Saturday 11th November 2017

Explore Christchurch City - We walked about 3 miles this morning to the Botanical Gardens (very nice); the Cardboard Cathedral (very interesting) and Cathedral Square to see the progress they are making in reconstructing the earthquake damage. Great exercise after our long plane trip yesterday.

Waipara Valley Wine Trail with Lunch - We felt this tour was a good value. We ate lunch at the first winery, and then visited 3 others. We were glad we did not decide on a full day tour. After your third winery….well, unless you’re looking for that perfect bottle to take home with you, an afternoon is enough.

Day 3 Sunday 12th November 2017

 Private transfer hotel to Christchurch train station - the driver was on time, and not only took us up to the station, but took our bags back to the luggage area for us, so that we could stand in line to get our tickets.

Tranz Alpine Scenic Train Christchurch to Greymouth - SO glad we chose this aspect of the trip. Awesome scenery. They have snacks and beverages on the car and very large windows to take photos.

Collect your rental car – Other than the half hour wait to get to the Budget car desk, the ladies behind the counter were very thorough in helping us understand the conditions of the rental, the road navigation, and other tips for driving in New Zealand. We were really impressed with the insurance that was already on the car, and chose not to add additional insurance. The GPS navigational system worked ok. The suction cup to hold it to the car’s surface did not work, but that wasn’t a big deal, just annoying. The bigger deal was when it tried to take us through a weigh station. There are different settings on it: Easy, Fast, and Shortest trip. It was set on “easy”, which was fine, but often it did not match up with the suggested trip route in our navigation package. “No worries”, however, if the tour company would ask the car rental places when they last updated their GPS systems, it would be a good thing, as around the west coast of the North island, near Wellington, there has been a lot of new construction, and the GPS was more lost than we were. 

Greymouth to Franz Josef – We chose to take a detour to the Hokitka Gorge, which was a bit hard to find, but the swing bridge and views were worth the extra 1 ½ hours.

Accommodation Aspen Court Franz Josef (Room type: 1 x executive studio) Nice, clean accommodations, right across from the glacier valley walk tour center. The restaurants in the small town do not look impressive from the outside, but great food. The Blue Ice Café had great food. The Landing was fair.

Day 4 Monday 13th November 2017 

Franz Josef Glacier Valley Walk – Great hike, and great guide. Not sure it was worth the money, however, when you see the trail for free, right next to you. But as with most guided tours, we learned a lot of information about the glacier and did get a little closer than the general public. We did not take advantage of the hot pools.

Day 5 Tuesday 14th November 2017

Franz Josef to Queenstown (via Wanaka) – Easily the most beautiful part of our driving trip. So glad we were driving on our own to be able to stop wherever we wanted. We stopped at Fox Glacier outlook (very tiny view from the carpark, and Lake Matheson, a short drive down the road. On the coast, we stopped at Bruce Bay and Knight’s Point. Through the Haast Pass, there are three waterfalls, all beautiful and different. Then the swing bridge at the Blue Pools. Lots of photo stops on the way to Wanaka, where we stopped in to see our tour organizer, Salli. She had suggested taking the Crown Ridge Road to Queenstown, which was an excellent suggestion for the views alone.

Accommodation Garden Court Suites and Apartments (Room type: 1 bedroom courtyard apartment) Very nice, clean apartment with a pretty view of the lake. Parking is in a separate stall under the apartments. Queenstown was the largest city to drive in so far on our trip, and actually what we liked best about this location, was the easy way to drive to the apartment as well as to leave the city on a Friday morning in traffic. Walking around and looking at some of the alternatives would not have been fun. The streets are very hilly, and parking at a premium, so we elected to walk everywhere.

Day 6 Wednesday 15th November 2017

Experience the wonders of Queenstown – We walked around Queenstown, since our flight for the Milford Sound Excursion had to be cancelled for today due to the weather. We opted to sign up for the same excursion the next day and hope for the best. When it was officially cancelled, it took about 2 hours to rebook everyone and return us back to the hotel.

Spent the day at Kiwi Park (a lot of money but better than many of the other options in New Zealand, as this one had other animals, shows and walkways. Then we went to the wharf and watched all the wonderful water sports, and then to Queenstown Gardens.

Skyline Gondola and Buffet Dinner – We opted to take a taxi to the restaurant and walk back, since back meant downhill…..The ride up was fun, the meal itself very good and the views fantastic. It is a very noisy place, however, so you don’t go there for a romantic meal. But it is fun nevertheless.

Day 7 Thursday 16th November 2017

Milford Fly-Cruise-Fly & Dart River Safari – This excursion was by far our most expensive and the most worthwhile. The weather allowed us an early takeoff for the Sound, with wonderful views. The cruise was on a boat that had drinks on board, but we opted to have a picnic lunch ready for us. They gave it to us by 9:30 am, so we had all morning to snack. The cruise was very pretty and we were glad that we had choses to see the Sound by air and sea, not drive 6 hours to get here. (Be aware that many come prepared to get wet on the bow of the boat as it goes under a waterfall.) The flight to Glenorchy was even prettier as the cloud cover was gone. Our boat crew picked us up and bussed us first for a small hike through the national park and them on to the Dart River, where we donned our vest gear and thoroughly enjoyed the fast-paced ride on the shallow river. Bus ride home was fine, as we were so tired, it didn’t make any difference

Day 8 Friday 17th November 2017

Queenstown to Mt. Cook National Park – First we stopped at the Kawarau Bridge to see the bungee jumpers. They don’t start jumping until 9:30, but they have a café, so we had breakfast until they were ready. So glad we stopped as it was lots of fun to watch. Lots of beautiful views to Mt. Cook.

Glacier Explorers Mt. Cook – Our “nature trail to the lake” turned out to be a gravel trail you had to take to get there….not exactly a tour guided trail. Then the “cruise the lake” was a small boat that did indeed take you close to some icebergs. Not as close to the glacier as we had expected, but it made sense for safety reasons. We would do it again, but it would have been better knowing what to expect. 

Accommodation Mt Cook Lodge & Motels (Room type: 1 x motel studio) This was the smallest of our accommodations, although clean, and comfortable. Our apartment was in the back of the main complex, and had a hostel, or community “feel”. Mt. Cook is a little tourist village that has four or five accommodations, and a couple of restaurants in the middle of nowhere, so you will be eating there. Plan on getting gas before you arrive, as the gas pump there is a bit pricey. The most expensive hotel, is where you are collected for your excursions, and has two of the three dining options, so you can’t help but compare where you are staying to this. That being said, we may have booked the same location, in order to save money for something else on the trip.

Day 9 Saturday 18th November 2017

Mt. Cook National Park to Christchurch – Four hours of beautiful views, looking forward to catching up on our emails, and doing laundry.

Accommodation Terra Vive Luxury Suites and Apartments

Day 10 Sunday 19th November 2017

Christchurch to Kaikoura – We were fortunate to travel on a day when the road was open to Kaikoura. Drove first to Seal Point, although the seals were somewhere else that month, but still a must-see.

Whale Watch Kaikoura – Second best excursion on our trip. With the construction on the roads, we knew by going here, we would have a 7 hour drive the next day to Picton, but it was so worth it. The excursion allowed us to see four whales close to the boat.

Accommodation Waves on Esplanade (Room type: 1 x 1 bedroom) Bearutiful accommodations…definitely a step-up. Large and spacious with a beautiful ocean view.

Day 11 Monday 20th November 2017

Kaikoura to Picton via Murchison – With all the road construction it was an 8 hour trip, but we did stop off at New Zealand’s longest swing bridge for a break. The views along the trip really allowed us to see New Zealand, and we felt like we were able to explore a lot more than just the touristy places. The area of Blenheim had wineries as far as the eye could see.

Accommodation Harbour View Motel (Room type: 1 x deluxe room (top level)) Also very nice accommodations. The only thing I would recommend was that anyone who wants to drive up to the reception area, not drive a stick shift. The road is straight up!

Day 12 Tuesday 21st November 2017

Interislander ferry Picton to Wellington – No problems in returning our car. Just left our papers in the outside drop box, and kept our GPS for the car on the next island. A very fun trip. The ferry is huge, with a café, so great snacking here.

Collect your rental car – Had no problems in line this time. Very smooth transaction.

Wellington Cable Car – Enjoyed the ride, the walk through the Botanical Gardens, The Wellington Museum and the Queen’s Wharf for dinner.

Accommodation City Life Wellington (Room type: 1 x 1 bedroom executive suite) The suite was awesome. Our nicest accommodation of the trip. Tourists need to be aware though, that when the GPS says you are at the entrance of the hotel, it means you go up a little path that looks like a service alley. The entrance is really hidden behind a wall. We parked on the street and kept walking around to find the entrance. Your final parking space will be in a parking garage for $15 a day. Also, when they advertise “free internet”, they mean a limited amount, which doesn’t take long to use up. No worries, but it’s nice to know that ahead of time. You can always buy more time, if you choose. Our tour company noted on our itinerary, for which hotels we would pay for parking. There were only two, but I really appreciated knowing this ahead of time. There were several hotels on the itinerary which indicated paid internet, but all of the hotels had free internet, albeit, some faster than others.

Day 13 Wednesday 22nd November 2017

Wellington to Waitomo – The areas around Plimmerton, Paekakariki and Paraparaumu had a lot of new construction, so our GPS was lost a lot, and once tried to take us through a weigh station. Having the Budget Car Rental Company update the GPS would be good, although with all the new construction, that may not be possible. Again the views along this route were beautiful. After checking into our B&B we walked about 5 minutes to the Ruakuri Bushwalk, which is “one of the 10 best walks in New Zealand”. It was lovely.

Accommodation Waitomo Caves Guest Lodge (Room type: studio unit (includes continental breakfast) This little Bed and Breakfast was charming. The manager greeted us with ½ little story of their town and the surrounding things we could do. The breakfast the next morning was fruit/cereal/croissants/toast/yogurt and coffee with homemade jams. Reviews on the TripAdvisor website are not all impressed, but we found this place nice, comfortable, and clean and we recommend it.

Day 14 Thursday 23rd November 2017

Spellbound Glowworm and Cave Tour – Another favorite excursion! We chose the Spellbound tour which offers two caves, one dry and the other with the glowworm experience and we were not disappointed.

Waitomo to Rotorua – Two hour trip with beautiful views. Spent the evening enjoying the night market and eat street.

Accommodation Quest Rotorua Central (Room type: 1 bedroom apartment) – This hotel’s entrance is located on what appears to be a pedestrian mall. The city of Rotorua is experimenting with “share” areas for cars and pedestrians. Once you figure it out, it’s fine, but again, we parked the car and walked to the entrance to figure out where to check in.

Day 15 Friday 24th November 2017

Rotorua Forest Canopy Tours – Another favorite excursion! The zip-lining was frequent, and swing bridges are included, as well as nature walk. We have been zip-lining in longer lines in Costa Rica, but thoroughly enjoyed this experience because of the diversity.

Exploring Rotorua seacoast – Walked around the seacoast thermal and spa areas. Great exercise and fun walk.

Day 16 Saturday 25th November 2017

Wei-O-Tapu Thermal Wonderland – Another favorite excursion! The name of the place sounds hokey, but the area is spectacular. You drive separately to the geyser in the morning, and then back to the wonderland area for a walk at your own pace. Two thumbs up.

Tamaki Maori Village cultural tour and dinner – and yet another fun evening. Timely pick-up and visit to the village, show and dinner. Please let tourists know, however, that you will be standing for an hour for the greeting and walking around the village, before sitting for the show, and then another 20 minutes before dinner. So you will end up eating around 8pm. It was fine for us, but for people who cannot stand for that period of time, they might want to take a fold-up stool for more comfort.

Day 17 Sunday 26th November 2017

 Rotorua to Auckland – Nice drive until we met up with a Christmas parade in the center of Auckland near the street of our hotel. We drove for over an hour trying to figure a way to the hotel with all the blocked streets. The hotel said their street was open, but it had been closed by the traffic officers. So one of us sat at a McDonald’s, where we parked, and the other walked to the hotel to check in. They ended up giving us a room upgrade, but it would have been nice to have been notified that the roads were to be busy that day, and we would have just come later in the afternoon.

Auckland Sky Tower Admission - Fun

Accommodation Waldorf Stadium Apartments (Room type: 1 x 1 bedroom apartment) Very nice accommodations, once we got in Parking was in a garage down the road.

Day 18 Monday 27th November 2017

Walking around Auckland – Visited the Auckland Art museum and park. Drive to airport was a little squirrely, as the GPS took us on a scenic route, but fine. So we have been to Germany, Spain, England, Austria, Hungary, Czech Republic, Africa, Galapagos Islands, China and Tibet, Hawaii, Alaska, Portugal, Scotland…………………..and this was one of our most memorable trips. Thank you, Salli Smith and thank you New Zealand Self Drive Tours SO MUCH for all the organization, advice, help and patience in helping us make this a memorable experience.

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We really enjoyed the whole trip | Eldhose John and Divya Varkey, Auckland to Queenstown 11 Day Highlights | Travelled on 5th November 2017

Hi Salli, Thanks for the help & assistance provided for our tour. Yeah, though we had a slight hiccup on the first day with the GPS, we managed it without the GPS and google maps is just good enough. It was a great and we really enjoyed the whole trip. New Zealand is beautiful and amazing. The people are awesome too - friendly & very helpful. Regards, Eldhose John

This is a “five star” company and a group of wonderful people | Jeff & Kristi Sprowls, Customised Wonders of New Zealand Anniversary Adventure, Travelled on 3rd November 2017

In August 2017 my wife and I decided we would like to take a trip to New Zealand for our 30th anniversary. Our anniversary was in November so to say the least we did not allow ourselves much time. After some research we reached out to Shelley Ryder at New Zealand Self Drive Tours and this proved to be the perfect decision. Shelley setup a call with us immediately and spent well over an hour with us helping her learn how best to plan for us. She then put together an awesome itinerary for us for the two weeks we had set aside.

Since we had never been to New Zealand before we leaned heavily on Shelley for advice and direction in planning out the itinerary and agenda which in the end was the best trip we have ever experienced. We had some great excursions included and even with one being cancelled due to weather, we were immediately booked on an alternate excursion which ended up being a wonderful experience. All our accommodations were excellent and we are giving all of them “5 stars” on Trip Advisor. Shelley set us up on Waiheke Island for three days around our actually anniversary date and directed us to a wonderful dinner spot. Everything that was put into our detailed agenda happened just like it was listed, from drivers meeting us for pick-ups to shuttles picking us up for the excursions. I could write a lot more but let me just say this, if you are considering a trip to New Zealand you will do yourself a big favor by calling Shelley and the great team at New Zealand Self Drive Tours. This is a “five star” company and a group of wonderful people

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It was the tour of a life time for us | William & Jumi Atun van Dongen, Auckland to Christchurch 22 Day Highlights | Travelled on 11th November 2017

We would like to thank you for an amazing arrangement of our holiday to your beautiful country New Zealand dated 11 November – 2 December 2017 with visits to the Northern as well as the Southern Island.

Without your professional advice and arrangements, we would not have enjoyed our holiday so much, and our trip would not be wonderful. It was a tour of a life time for us. All your bookings for hotels, attractions cars were excellent, only the hotel Scenic at Auckland was below our expectation. Because of your arrangement was obvious as you were able to provide introductions to the best accommodations and all the attractions we wanted to visit. Again, thank you very much. We hope to be able travelling to New Zealand by your tours again. Yours sincerely, William and Atoen van Dongen

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Would book through NZ Self Drive Tours again in a heartbeat | Tammy & Mersha Sanne, Customised Grand Explorer of New Zealand | Travelled on 29th November 2017

Booked a 17 day self drive tour in New Zealand and had a fabulous time. Everything went off without a hitch, was very organized and would book through NZ Self Drive Tours again in a heartbeat.

We had a spectacular trip | Marc Friedman and Laurel Friedmann, Luxury New Zealand Driving Tour | Travelled on 21st November 2017

We had a spectacular trip that was planned by Salli Smith. Salli listened closely to all our our desires and planned the trip accordingly. It went through three itierations and Salli was uniformly responsive and courteous throughout the entire process, responding almost instantaneously to our questions before and during the trip as they arose. My only complaint is that I didn't fully appreciate the amount of driving I would need to do but this was not Salli's fault.

No hesitation recommending NZ Self Drive Tours to my family and friends | Keith and Ros West, Boutique Northland Tour, Travelled on 18th October 2017

Once contact was made we found New Zealand Self Drive Tours in particular Natalie DeCaro very helpful and co-operative to any changes that we may have requested and was of great assistance in arranging additional tours days. 

Everything went to plan as per the itinerary. The document pack was excellent informative with easy to follow instructions . No problems were encountered . Excellent accommodation. Very enjoyable 10 days and have no hesitation recommending NZ Self Drive Tours to my family and friends.

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The customised itinerary just made it so easy for us | Darren & Trish Lloyd, Customised Christchurch to Auckland Northbound Self Drive Tour, Travelled on 29th September 2017

We had a wonderful holiday in New Zealand it was such a beautiful country to visit. We were very happy with our tour that was arranged specifically for us. We would highly recommend this tour company to anyone considering visiting New Zealand.

We knew some of the things we wanted to do before we went, but some of the suggested activities were well worth doing. For example the glacier explorers tour at Mt Cook was one of the most amazing experiences we have ever had. We were particularly impressed with the accommodation choices. Whilst it was a mix of 3&4 star motels, the rooms that we were allocated were quite often in a prime position. Every motel we stayed at the staff we friendly and welcoming and happy to assist us. If anything we would have spent more time on the South Island and possibly only the South Island with a separate trip back to the North Island at a later date. The driving directions were very easy to follow and the customised itinerary just made it so easy for us. Every motel or activity that had been booked, we had no issues checking in. We had a family death a couple of days before departing for our holiday and nearly had to postpone or cancel and Shelley was extremely supportive and offered some options for us to consider. She contacted the staff at our motel in Christchurch and they were very sympathetic and gave us a small gift to welcome us there. It was very much appreciated. We would highly recommend this tour company to anyone considering visiting New Zealand.

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Thanks for a great holiday | Wendy and Murray Robertson, Ultimate New Zealand Self Drive Tour, Travelled on 25th September 2017

Hi Natalie. We would like to thank you for the wonderful organisation of our recent 38 day Ultimate New Zealand Self Drive Tour. We had an amazing time exploring both islands of your beautiful country.

The itinerary, car hire, accommodation, transfers and included tours exceeded expectation. The detailed information we received upon our arrival was very helpful and meant we didn't have to think about a thing. This was one of the easiest and most relaxed holidays we have ever had due to knowing that everything was organised and already in place for us. Thanks for the great holiday! Wendy and Murray Robertson.

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I really appreciate NZ Self Drive's patience | Smitha Bhat, Nariyandada Gopalakrishna & Pramath Ram, Christchurch to Auckland Must Do Tour, Travelled on 25th September 2017

I mailed NZ self-drive tours with an enquiry and our requirements. Within the next 2 days, I got a call from one of their staff, an utterly sweet, efficient, helpful person called Joanna Bullus. 

This will be a long and fairly detailed review of the self-drive holiday we enjoyed in October, arranged via New Zealand Self Drive Tours. Planning: after checking the website, reading up a bit about New Zealand and deciding what our family would enjoy, I mailed NZ self-drive tours with an enquiry and our requirements. Within the next 2 days, I got a call from one of their staff, an utterly sweet, efficient, helpful person called Joanna Bullus. She got some details about our family, figured out what we would enjoy, made some suggestions, and mailed back in the next 2 days with a detailed itinerary. We mailed back and forth a couple of times until the plan was finalised. I had so many questions and concerns, and I really appreciate Joanna's patience. The payment was made in advance, online, by credit card. Trip: I normally make reservations for our many trips myself, and this was the first time I booked the trip through an agency. There were many advantages to doing so, however. Our car rental included GPS and insurance, the motels booked were centrally located, and very comfortable indeed, and the attractions were tailored to our family interests. Another huge plus: Our air tour of Milford Sound from Queenstown was cancelled due to bad weather. It took just one phone call to Joanna - she tweaked the schedule to arrange some activities on the day of the cancelled tour and arranged a coach tour of Milford Sound on another day. Post-trip: Refunds due to any cancellations reached me promptly. Driving in New Zealand: very comfortable, and not intimidating at all. They drive on the left side of the road, like us Indians, roads were very good, and not crowded ( except a HUGE traffic jam on the way to Auckland). Directions are clear, and the GPS was a great help. Other drivers on the road are courteous. Drivers licenses from India ( and I guess other countries too) are valid if they are in Engish. Tips: One suggestion would be to focus less on activities which are weather dependent - flights, for example - as the weather is notoriously fickle. VERY IMPORTANT: carry nothing edible from home - no pickles, ready to eat meals, preserves, fruit - because if caught, you will have to pay a fine of 400 dollars.

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You have given us excitement to want to come back | Margaret & John Carson, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 21st September 2017

Hello Christina, we would recommend your company to friends and family as you have catered for our requirements and helped shape our holiday in to being a great first trip to New Zealand.

We had a great holiday on the South Island. There was a small problem at the car hire depot with the information on their computer but the staff resolved it. The best accommodation was at Te Anau, Lakeside lodges. They were very luxurious and the owners were very welcoming and told us about local places to visit. The Milford sound cruise was a little disappointing. We were held up at the pass due to a storm and arrived late for our cruise. Instead of letting us wait till the next two and a half hour cruise they put us on a one hour cruise but gave us buffet lunch. A lot of people were late due to the weather the night before. We understand that delays can happen and we did enjoy the cruise but felt a little cheated as we went to the mouth of the sound and turned back in. We were very great full for all the work you put into our holiday as it made a great trip and knowing that everything was pre paid and organised helped us relax. Having a chauffeur waiting for us at the airport and on our return train journey added to our excellent experience, we felt like stars! We would recommend staying at Mt Cook more than one night as there were lots of walking tracks but as we were only staying the one night we could not take advantage. We would recommend your company as you have catered for our requirements and helped shape our holiday in to being a great first trip to New Zealand. Thank you far all your help and input to achieve a fantastic first trip and an excitement to make us want to come back to see more. John and Margaret Carson

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You managed to really create something special for us | Cristea Family, North Island Road Trip, Travelled on 16th September 2017

Hi we have just completed a 15 day driving tour designed by yourselves around the North Island. We were delighted by how smoothly everything went. After a couple of emails between us you managed to really create something special for us. 

We were very happy with the accommodation select for us, it was a nice blend of hotel and apartments. Everywhere we traveled and stayed there was not a hitch and that was due to your work not ours. We were incredibly busy leading up to the trip and were totally reliant on your itinerary and paperwork. Thank you for your effort, we would recommend your services to all. Warm Regards, Marie and Michael Cristea, Ineke and Brian Willmann

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We had the best time. It was so easy. | Andrew Stacy & Kathryn Ebsworth, Christchurch to Queenstown Exclusive Highlights, Travelled on 5th September 2017

Hi Laura Again we would live to thank you for organising our honeymoon. We had the best time. It was so easy. There was no problems with the car when checking in anywhere. All of the accommodation far exceeded our expectations.

And the staff at Arthur's Pass, Lime Tree Lodge and Azur were the most helpful, warm, accommodating people. They all made us feel at home and were so lovely to chat to. And Aspen Court took me by surprise. I've never stayed in a motel before but it was better than many hotels I've stayed in. It was so modern, clean and breakfast arrived on time both days. It was great to cook our own dinner one night too. We did almost get stuck at Arthur's Pass due to snow and we didn't have chains in the rental car however the weather just seemed to clear up anywhere we travelled. Thanks again. Kathryn Ebsworth and Andrew Stacy.

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We would have no hesitation in using your company again | Alistair and Calum Parsons, North to South Explorer Self Drive Tour, Travelled on 25th August 2017

Dear Sara, Writing to say thank you for all the arrangements you put in place for our visit. We had a brilliant time visiting New Zealand for the first time and it was easy and a pleasure to tour the country which in no small part was due to the bookings and advice you organised and gave. 

It has simply wetted our appetite to return in the future. We would have no hesitation in using your company again and I would highly recommend you to friends and family. Thank you! Regards, Alistair and Calum Parsons

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I would recommended others to use NZ Self Drive | Jennifer Bowen, Madison Kean & Alexandria Kean, Tailored Coast to Coast Highlights, Travelled on 29th June 2017

The itinerary given to us on day 1 was extremely helpful for navigating from place to place. The countryside was so beautiful & something we will never forget. I would definitely recommend others to visit NZ & use New Zealand Self Drive.

All 3 of us really enjoyed our NZ trip!

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Bruce & Dorothy Ross, 14 Day New Zealand Grand Tour, Travelled on 27th May 2017

Hi Louise I would just like to say thank you for creating such a wonderful experience for us. As you can imagine, from our perspective, there is the opportunity to get information wrong and ideas confused, however you created the perfect trip.

All the inclusions were spectacular.There was not a hiccup during the entire holiday, with everything where and when it was meant to be, and the choices of accommodation were well received by my wife. She says thank you. Once again, thank you for your great team effort. Regards Bruce Ross

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Walt & Lori Gartner, Lord of the Rings Scenic Explorer, Travelled on 5th June 2017

We greatly enjoyed our Lord of the Rings Scenic Tour! All accommodations were excellent and there were no issues with any reservations (hotels and/or tours). Touring during the winter turned out to be great as crowds were never an issue.  

On two occasions, we had private tours which allowed the tour guides to spend more time to talk about the surrounding areas (not just LOTR). One addition to our tour package that was the highlight of our trip was the whale watching in Kaikoura – we had three sightings, the weather was beautiful, and the ocean was calm. All in all, a trip we will remember the rest of our lives (in over 4000 pictures). Laura Davidson did a great job setting up the trip and even rerouted/rearranged our trip to account for the closure of Highway 1 due to earthquake damage. We highly recommend the LOTR self-driving tour for anyone who has seen LOTR and The Hobbit. You’ll quickly see why New Zealand was chosen as the location for Middle Earth plus you’ll get to see the country at your own pace. There’s no way you’ll see everything in two weeks but you will see enough to feel that you got your money’s worth. We highly recommend going with New Zealand Self Drive Tours – you will not regret going with them either.

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Thanks for a wonderful trip to New Zealand! | Debra & Bob Bullen | A Customised New Zealand Explorer Reversed | Travelled on 5th February 2018

We spent 19 days touring both the south and north island of New Zealand in February 2018. Christina Brockie was a fantastic travel agent who assisted us with our self drive holiday. Her attention to detail and suggestions as to what we should see within our time frame was very helpful. 

Also, Christina would call us in Canada several times during the planning stages which made it much easier than just corresponding by e-mail. The instructions/material we received upon arrival was excellent and very easy to follow with detailed information on the accommodation, sights worth seeing in each place and driving instructions. Highlights of our trip, which were pre-booked by Christina, were the Te Anau Glow Worm Caves, bus tour to Milford Sound, Mitai Maori Village, Hot Water Beach and Waimangu Volcanic Valley Walk. Every part of our trip went very smoothly including being picked up at the airport, check-in to our accommodation, activities we had pre-paid, two internal flights, one train trip, and the picking up and dropping off our rental car on each of the islands. The accommodation was very good to excellent with the exception of the hotel in Rotorua (Tuscany Villas Rotorua). This hotel needed to be air conditioned as it was 27 degrees with only a patio door for ventilation and no other windows in the room for a cross breeze. The hotel in Rotorua was the only hotel which was very strict about checking in before 2:00 and was the least welcoming. Each of our rooms had a microwave, fridge, two burners and half of the rooms even had a full stove. The hotel in Rotorua had only a microwave and fridge. We travelled 2800 km which was very ambitious within our time frame as the roads in New Zealand are very narrow and twisty with no shoulders. A couple of our driving days were over 400 kms which was over 5 hours of driving which made for a very tiring and long day so I would recommend shortening the driving distance between places if at all possible. Thanks for a wonderful trip to New Zealand! Debby and Bob Bullen, Ontario Canada

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Paul Eiseman, 15 Day Explorer Tour of New Zealand, Travelled on 18th May 2017

Hi Lauren, We 're back home, already reminiscing of our wonderful adventure. Everything went smoothly, with not one mishap. Even the weather fully cooperated. Thank you so much for your assistance in making our New Zealand trip one we shall fondly remember. We'll gladly recommend you and your company to any friends who want to experience your beautiful country. All the best, Paul and Fred

Tom, Kristen & Katherine Skipper, Custom 16 Day LOTR, Wine & Scenery Spectacular, Travelled on 12th May 2017

We recently enjoyed a wonderful two-week driving tour of New Zealand. Erynn did an excellent job with the arrangements and was extremely easy to work with, incorporating all of our requests for additions and changes in the schedule and contacting us quickly when we asked for more information. My wife and I travelled with our adult daughter, so we were concerned about appropriate accommodations. Erynn was able to book us into apartment hotels that had two bedrooms, which worked out great.

All the apartments were nicely appointed and within walking distance to town centers. If you're thinking of going to New Zealand in the fall, don't hesitate. The weather is perfect: Autumn leaves and snow-capped mountains, warm days and cool nights, and no crowds. And while it can be rainy, we were lucky and only had two days with rain during our entire trip. The key to packing is to bring layers, as we often were in short sleeves during the day and adding sweaters and jackets by nightfall (especially at Mt. Cook and in Queenstown). We didn't want to do the entire LOTR tour, but were very glad we included a visit to Hobbiton in Matamata, The Hairy Feet Tour near Piopio, and the WETA studios tour in Wellington. We also did the half day LOTR location tour in Wellington, which was fun, but not essential. Because the main highway on the South Island was still under repair from damage caused by the 2016 earthquake, we spent a lot more time driving than we had anticipated. The trip from Blenheim to Kaikoura, which is usually a 90 minute drive, was a seven hour journey across the island and back. It was tiring, but the scenery is so beautiful, it's almost worth the extra time in the car. Almost. For us, every stop on our tour was well worth the time and effort. The only real disappointment for us was Christchurch. Even though it's been more than six years since the earthquake that devastated the city, the center remains a boarded up, fenced-off, under-construction mess. Reading the local papers, we understand discussion are still in place as to whether to restore the Cathedral or replace it with a more modern design has completely stymied the restoration effort. A real shame. We had one small snafu with a hotel booking, but Erynn fixed everything while we were having breakfast. Otherwise, the trip could not have been better. Having New Zealand Self Drive Tours take care of all the arrangements made for a stress-free vacation. Thanks, Erynn!

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Leticia Benitez, Emily Wolf & Aniekan Udowana, A Customised Christchurch to Queenstown Holiday, Travelled on 7th May 2017

Christina did a fantastic job planning our holiday! We appreciated her suggestions for activities and agreed to almost all. The printed out itinerary, driving directions and map were incredibly helpful and we consulted the additional information for suggestions for additional activities or restaurants. We had a fantastic holiday and would highly recommend this travel company and Christina to anyone considering a South Island driving tour!

Black water rafting just was not for us but we thoroughly enjoyed the cave tour. We also enjoyed the scenic train! Everything worked out smoothly during our trip. We were very pleased that every hotel or attraction we went to just needed our names to pull up the reservation, especially at the Greymouth rental car counter. All of our accommodations worked well and we would recommend them to others. 

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Steve Mckenna & Tim Tyson, Customised Auckland to Queenstown Southbound Explorer, Travelled on 29th June 2017

Great trip! In terms of lodging, Matakauri Lodge was of course was the best, but the others were all very good as well. The Wellington hotel's in room laundry facilities were a HUGE help mid trip. The Waters' self cook breakfast facilities were a distinct step below the other ones, and we were late arriving there because we thought the Waters would be closer to the ferry terminal than it was. In terms of the itinerary, it was great, though I think we could easily have spent another full day in the Rotorua area (the Waimangu Valley was terrific and took a full day for us, so we could have seen more there).

We would also recommend having a car on Waiheke Island (we got one there and used it a lot), and the cars on the South Island were smaller and less practical than the one on the North Island. Finally, the GPS in the car was out of date; we used Navigon on our phone and it worked much better. But the overall trip and holiday was STUNNING. This is just to indicate our minor points of comment. We had a superb time and thank you so much for all your help!

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Claudia Hunter and Melanie Rausch, Customised Queenstown to Auckland 11 Day Highlights, Travelled on 27th April 2017

Our fabulous trip to NZ was such a success! We appreciate all the planning, details and super suggestions. We had such a fun time, did so much and loved every minute of your beautiful country! Our highlights were Mt Cook and the Glass bottom boat tour! The Coromandal Coast is magnificent! All the hotels were wonderful, friendly and so clean! Thank you again for all the brilliant work to make our trip seamless and exactly what we wanted. Melanie & Claudia from Cambridge, MA

Thierry Defrene, Customised Lakes, Mountains and Glaciers Self Drive Tour, Travelled on 23rd April 2017

Hi Lauren, Sorry for only getting back to you now. We have been delighted by our trip in NZ and organising it through your services couldn’t have been easier. Very straight forward to start with, you understood our needs perfectly and the content and itinerary were just perfect. I have already provided your company details to one of my colleagues who is thinking of visiting NZ as well. Only one regret, but you could have done nothing about it is that South Island is so amasing and beautiful that we wish we could have done a bit more and stayed in some places longer, sad we only had 8 days...  Best regards, Thierry Defrène.

Kristie, Bill, Alanna & Joshua Miles, Bruce & Mercedes Drummond & Mercedes Silvan, A Customised Northern Explorer Family Adventure, Travelled on 10th April 2017

Our overall experience was pretty positive and we enjoyed our family holiday. Thank you Christina for your work with our trip, your itinerary was very easy to follow. Hobbiton was brilliant and definitely one the highlights for the kids. We loved Rotorua and Wellington.

Our main disappointment was our accommodation in Auckland. they were not very inviting and the hotel was right next to the Auckland City Mission. It was very confronting for our young children and my elderly grandmother to continuously walk past the many homeless which surrounding the street of our hotel. They would approach us and ask for money and many were under the influence of drugs or alcohol. I would not recommend staying in this part of Auckland with a young family. Unfortunately due to the Cyclone we were quite restricted with what we could do, the weather was not kind to us as the start however we made the most of what we could.

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Lee Lip Fong & Friends, Auckland to Christchurch 17 Day Highlights Tour, Travelled on 10th April 2017

Our group of 8 good friends went on the 17 days NZ tour in April arranged by New Zealand Self Drive Tours turned out to be a life time memory for all of us. I would give a thumbs up for their fantastic service, their excellent arrangement on the itinerary and accommodation were beyond our expectation.

We have no hiccough on the car pick up and return as well. I would strongly recommend any of my friends to contact you all should they think of going to NZ. Special thanks to Annelise Redford for your kind and prompt attention whenever we needed you! In my Malaysian language "Banyak terima kasih" for such a beautiful holiday for all of us! This has marked another new page in my life!! Xie Xie!

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Sally & Brad Veach, A Customised South Island Adventure, Travelled on 8th April 2017

Where do I begin? First of all, let’s just say I am a bit of a planner, so I was reluctant to have someone else plan my 30th wedding anniversary itinerary for me. As I was researching online all the different tour groups, I kept coming back to New Zealand Self Drive Tours. Some of the top reasons I decided to go with NZSDT is because I could change up the itinerary and pick what days, how long, and where I wanted to go. I saw that other tour companies weren’t as flexible. Secondly, all their impressive reviews over the internet from people who had used them to book their tours.

Thirdly, it was a relief not to have to coordinate and search thru reviews to find 14 different places to stay throughout the South Island (all with their own cancellation fees, confirmations, availability and amenities) and also; knowing that if a problem came up, I wouldn’t have to have to figure it out on my own while on vacation. Lastly, I wouldn’t have to determine which car rental agency to choose and read all the fine print for hidden fees and insurance costs and on and on. NZSDT has it all covered. One fee covered all I needed including a GPS and auto insurance. Keeping all this in mind and knowing that in all my previous vacations, I have done all the planning on my own with no problems, I still took the step, released the control and went for it with Christina at New Zealand Self Drive Tours. I am so very thankful I did. From the first time I live chatted with Christina, I was very impressed by her helpfulness and willingness to listen to my needs. Since I am a planner, I asked a few hundred questions along the way and she never grew tired of me (well, at least not that I knew about!). Christina was patient, accommodating, kind, understanding, knowledgeable and professional. She was on top of whatever requests I had, whether it was through emails, phone calls or live chats. I loved the fact that I could live chat a quick question and they would immediately direct me to Christina, if she was available. When Christina was not available, anyone I dealt with was able to help me immediately. Even while we were on the trip, we had decided to try and stay an extra night at Mt. Cook and cancel a night in Dunedin. Christina was able to accommodate it smoothly in a matter of hours. I didn’t have to worry about a thing. I could just go on my way and enjoy our adventures. Another factor that impressed me about New Zealand Self Drive Tours was when I researched on my own and found some things to do Christina would welcome the opportunity to add new choices to their itineraries. The New Zealand Self Drive Tours website was extremely user friendly. I appreciated the different tabs in My Tour link, ie. Overview, Inclusions, Driving info, Costs & Pay, and Your Details. Clear and informative. No fine print. Upon arrival we received our packet, complete with a full bound itinerary, brochures and also a New Zealand Touring Atlas Book which was invaluable (even with our GPS). We spent 16 days on the South Island going all the way down to the Catlins. We chose the budget Motels itinerary and we were not disappointed in ANY of them. We were actually quite surprised at the quality of the places we stayed. Most of them had kitchenettes and an extra bedroom. They were just perfect for our needs. They were all very clean and the people were full of hospitality. Everything we saw and did was a 10+. We kayaked Okarito Lagoon thru Okarito Kayaks, glacier kayaked the Tasman Lake thru Southern Alps Guiding, took a smaller boat with Southern Discoveries on Milford Sound (no words to describe this place), went jet boat fishing on the Waiau River thru Fish Jet, and shot Class 5 rapids thru Rangitata Rafting. All past our expectations and all can be booked thru New Zealand Self Drive Tours. We fell in love with NZ and their people. We like to adventure out so we ended up going 1900 more kilometers than the itinerary of 2330 km! We got up early, headed out and ended up seeing everything we wanted rain or shine. EVERYWHERE we went we were not disappointed and EVERYTHING was a highlight for us. I am still going thru and cleaning up 9458 photo memories! In conclusion, I would be more than happy to connect with anyone who needs a recommendation for New Zealand Self Drive Tours. My heartfelt gratitude to Christina, for creating a dream of a lifetime trip for our 30th wedding anniversary. Sally & Brad

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Gary & Denise McCarthy, 18 Day Taste of New Zealand, Travelled on 10th April 2017

Well it was a sensational holiday with everything going to plan. The pick up thru to the final drop off was so professional and hassle free. Our introduction to NZ was an eye opener and will definitely return and hopefully with some friends in tow. Once we left Auckland city the fields opened up and so did the welcome in Rotorua with all staff at various establishments happy and helpful. On to Napier after TC Cook blasted the east coast but life carried on and all where smiling.

Napier was a interesting place with retro themes along the foreshore. Big drive to Wellington and now we know why its called the windy city as it was blustery when we arrived, which didn't detract from the whole scheme of things. An early morning cruise across Cook St into Picton was relaxing but didn't venture much outside as temps where a tad cool. Pleasant winery tour and accommodation in Blenheim. Huge drive thru to Christchurch due to East Coast road closed but the 'lost' scenic route was great and arriving to a majestic hotel being OGB, fantastic accommodation. weather wasn't on our side but we ventured out and investigated a city rebuilding. onwards to Lake Tekapo, what a jewel this place is and the sun was out so it just made you feel awestruck. locals friendly and easy to chat about everyting and nothing. local bar/ tavern accommodated our refreshments and meals a real homely feel. the observatory above Lake Tekapo is a must do which gives you massive panoramic views of the surrounding country side. little driving adventures were undertaken and got to see where locals camp and trout fish, brilliant place to relax/ visit. a slow drive to the majestic giant, Mt Cook, what a sight as you travel towards the snow capped mountain and once again a sunny day blessed us all the way. accommodation was great as we opened the curtain, there looking at us was splendid views of Mt Cook. leaving the following a change of scenery on the way to Queenstown with the autumn colours starting to expose themselves. he days spent in Queenstown and the surrounding areas was awesome. Milford Sound is a must but the only negative is the very long bus ride, maybe we should of paid the extra and flew back to Q, it didn't detract from the Sound's natural wonder be it a tad cold but braving it was worth every moment. sadly we then left and headed to Franz Josef which was an interesting drive as the west coast changes to sub-tropical. FJ was an interesting place, small but busy and the walk up to (close) the glacier was invigorating but it was a shame to hear how much the glacier has retracted and we didn't have the opportunity to walk on it unless you hired a helicopter. never the less it is still a great memory. form here we arrived at Greymouth where the vehicle was returned and we caught the train across to Christchurch. this produced some amazing sights and photo opportunities as we meandered through the mountains and down onto the Canterbury Plains. picked up at the station and delivered to our favourite place the OGB (the Heritage). spent 2.5 days here and the sun blessed us to which we took advantage and visited the botanical gardens, museum, tram rides, city walks and frequented eateries and shops, this place hums even though it looks like a war zone and construction is going on all around you, well worth visiting. finally we departed after what felt like forever and any less a stay would not of achieved an understanding of this lovely country which is only 3hrs max flying time away. our self drive gave us a lot and with Jane at the helm and sorting out best options and with my investigations I think we achieved one of our best drive holidays yet. next time we are going to look at going north of Auckland to investigate what wonders are up there....very satisfied and recommend this to anybody. Thanks once again Jane top job. Cheers Gary and Denise Forresters Beach NSW

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Stephen & Lynda Collinson, It Just Doesn't Get Any Better South Island Experience, Travelled on 9th April 2017

Amazing holiday in the South Island NZ, beautifully organised, didn't have to worry about a thing. We don't know NZ that well, but had a rough idea of what we wanted to do, so just gave our consultant Shelley Ryder our arrival and departure dates, explained accommodation preferences, activities and sights we would like, a rough price guide and she came back with the perfect itinerary.

No hitches, everything went smoothly with all bookings and connections, no worries at all. Fantastic B&B's booked everywhere, met some lovely people here, real NZ hospitality! A terrific holiday, and we will be back for the North Island, very soon!

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Allan & Wendy Quadrio, Customised Return South Island Highlights, Travelled on 8th April 2017

The entire trip went according to the planned itinerary. The map book included in the initial package was very useful. All the accommodation was very good and more importantly clean with comfortable warm beds. The overnight stay of Doubtful Sound was most enjoyable, but you must advise people about the sandflies. Wanaka was beautiful and peaceful an well worth the couple of day stay over.

Wendy especially enjoyed the Zipline in Queenstown. Hopefully you have some influence with the national parks people. If there is a shortfall in the tourist spectrum it is in the public toilet facilities, especially at Fox and Franz Josef where they are too few, smelly and dirty. Shelley, thanks for your organization of our trip. It all went very smoothly without a single hitch in regards to the arrangements you made. A very enjoyable holiday. Regards Allan and Wendy Quadrio

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Henrik, Maria, Matilda & Jacob Junkrans, Customised Auckland to Christchurch Splendour Family Adventure, Travelled on 1st April 2017

Really good concept to get the vacation planned via New Zealand Self Drive Tours. The accommodations were ok, and the activities exactly what we asked for. I did a lot of the research myself but it was great to get help with the bookings and detailed planning.

And all the people we interfaced with were very helpful, in particular the Hanmer Springs quad biking. The whale watching in Kaikoura was the peak (we were lucky with the weather). We had 11 days packed with activities and they all worked out as planned. Best vacation ever!

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Frederick Abels & Jerome Pleysier, 27 Day New Zealand Discoverer, Travelled on 1st April 2017

We had an awesome trip discovering NZ on our 27-day self drive tour, set up by Jane. She did an awesome job. The motel accommodations she chose for us were more than we expected. Even though we spent 27 days in NZ, we could have easily spent another two weeks to include some of the sights we didn't see. It's just such a beautiful country. This of course leaves room for a return trip! T

here were only a few minor things I think could have been handled better. I was under the assumption our car would be delivered to us on our 2nd day. I did not realize we would need to find our own transfer back to the airport to pick up our car. I think we should have been given the option to set up a transfer to the airport when we booked our trip, or have the car delivered directly to us. Luckily, I managed to set up a transfer (at an additional cost) with the gentleman who transferred us from the airport to our motel upon our arrival into Christchurch. It was a miner snag, but could have been set up better. Confusion at the beginning of a trip is unwelcomed. At several motels we were asked upon check-in if we were with 'Fine Tours'. Being unaware that this was the name of the actual company, I said 'no'. This caused a little confusion. I was under the impression I booked with NZ Self Drive Tours. It might be wise to inform your travelers of the 'Fine Tours' name...which appears nowhere in any of our paperwork. Again, just a very minor hic-up, but worth mentioning. When we arrived in Kaikoura, we found the motel we were booked at to be closed due to the earthquake back in November. Somehow this was not communicated to Jane. I called Jane for help and we were set up in another property in a very short time. This snag was handled fast and in a very professional manner. Jane re-booked us at a super nice property. This was a bit of a larger incident, but it was handled very well and we were pleased with the outcome. Would I book with New Zealand Self Drive Tours (a.k.a. 'Fine Tours') again? Definitely! All in all Jane did a fantastic job and we LOVED our trip. A small snafu just adds to the adventure of traveling. Thanks Jane for all your help and giving us an experience we'll remember for the rest of our lifetime! It was SUPER!

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Jenny Shao, Greg, Douglas, Kyle and Lucas Mitchell, Tailored Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 31st March 2017

Thank you, Salli, for putting together our fantastic New Zealand holiday to the South Island! We appreciate your friendliness, professionalism and efficiency in putting together our 10-day self-drive tour itinerary. We had very little time (and knowledge) to research all the NZ destinations, activities and accommodations, so it was wonderful that you took on that task for us. All the accommodations you arranged were clean with all the amenities required (usually more than!) The motel proprietors were friendly and very helpful in providing local recommendations and tips.

We particularly appreciate that you provided a suggested list of activities for each area that we visited but allowed us to pick and choose however much or little we wanted to do. You told us not to miss the Milford Sound cruise, and indeed, that was the absolute highlight of our trip! A couple of suggestion on things: 1. It would be nice to include distances with all the driving directions - for example, if a direction says "Head east on State Hwy 6" if would be nice to know how long we stay on Hwy 6 until the next instruction to "Turn left onto XYZ Road." 2. Some of the "driving distance and time" were underestimated. For example, Queenstown to Franz Josep Glacier (via Wanaka) took close to 6 hours instead of 4.4 hrs as listed (we didn't dilly dally and made only a quick lunch stop). Also, to drive comfortably and safely from Te Anau to Milford Sound really takes about 3 hours (would leave Te Anau *no later* than 7:30am for the 10:30am cruise). Aside from those few minor details, this was simply an amazing trip! You made the whole trip planning so effortless for us. And with everything pre-arranged by you, we were able to really focus on experiencing the beauty and the culture of New Zealand. Simply a fantastic trip with memories that will last a lifetime! Thank you, Salli!

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Charles & Candace Black, 21 Day Discover New Zealand, Travelled on 30th March 2017

We had an amazing trip and we met so many wonderful and interesting people. Everything was so well planned out, all we needed to do was get in our rental car and go. New Zealand is so breathtakingly beautiful, pictures while wonderful, do not begin to capture the beauty. All I can say to anyone, if you can, go to New Zealand.

Suresh, Aparna, Megha & Kunal Narang, Customised Ultimate South Island Experience, Travelled on 28th March 2017

Had a good to great holiday. itinerary well organised. Most of the accommodations booked were of high standard. However, the accommodation at Punakaiki was average compared to accommodation at other places.

Distances and travel time mentioned in the book were occasionally off. Lastly, I wish more details had been provided about the cave tour near Punakaiki. It was mentioned that the total tour would be of 2 hours duration - however, that refers only to the duration from entrance to the cave. What was not mentioned is that it takes another couple of hours to get to and from the cave entrance. The to and from journey to the cave entrance is quite arduous for the not young people. In future, perhaps this aspect can be clarified to prospective participants in this adventure. The 4WD adventure near Queenstown was off the beaten track, and wonderful. Please convey our appreciation to Andy.

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Mary & Geoffrey Lee and Angelo & Bernice Falconieri, Behind The Scenes in New Zealand, Travelled on 30th March 2017

Hi Shelley, Well, back to the real world now, work etc, We had a wonderful time, Uncle from Auckland could not do enough for us, a real gentleman. Our mystery night was organised by us girls, whilst we were at Lake Tepako, We stayed at a B and B called Dalry Country House run by a wonderful couple, we went to the local pub for dinner that night. The B and B was 9 ks out of Hastings but was worth the drive.

We changed the road trip a couple of times on the advice from the locals on what to see and where to go, found Paua ( abalone) at Invercargil, had to google how to cook it, was nice. We did a lot of touring at Wanaka, between wineries, War Birds, Puzzle House and also the Gypsie Caravans were there, quite colourful, we just ran non stop, our accommodation was lovely, including the ducks. the scenery was amazing, especially Arthurs Pass, found a lovely place for lunch, some how we escaped the bad weather, was ahead of it most of the time. we had to change vehicles at Christchurch because the hire company had us returning it on the 10th, that was a bummer as it took up some wasted time, wanted to see more of Christchurch. Queenstown was amazing, and so was our helicopter flight. Anyway, thankyou for organising such a wonderful experience for us, now to save up for our next holiday in two years time, South East Asia. Will recommend your company to our friends. Cheers Mary Lee

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Sharon & Rod White, South to North 14 Day New Zealand Highlights, Travelled on 27th March 2017

We very much enjoyed our holiday in New Zealand. Highlights include: Milford Road coach trip and the plane ride back to Queenstown. The scenery on the South Island was spectacular, especially the Mount Cook National Park. Rotorua was an interesting place to see with the mud pools etc. The Maori Village was a bit touristy but they did a very good show and I learned about their culture. The Coromandel township was beautiful but we got caught on a road closure due to cyclone Debbie.

This required a detour on a somewhat perilous drive through the mountains on a gravel road. We would have appreciated someone from New Zealand Self Drive Tours giving us a heads up on this as we were following their itinerary. The drive from Christchurch to Blenheim was very long due to #1 closure but we loved the Marlborough B and B. Lovely country setting, just the right location to relax. Not sure why we were booked on the afternoon ferry to the North Island. We could have easily made the morning ferry and this would have given us some time in Wellington. We enjoyed our short time in Christchurch but were not prepared for the earthquake devastation that still affects this city. It was disturbing but we are glad to have seen this as we better understand their situation. We really enjoyed meeting Catherine who now runs The Springs in Rotorua. She was very helpful with restaurant advice, what to see and do in Rotorua and even helped with weather forecasts and road conditions. She provides a hand drawn map of Rotorua which I will keep as a souvenir. When we asked for B and B the Springs and Marlborough B and B were the best and what we think of when B and B comes to mind. We like to meet the owner have a chat with locals. We did meet the owner of the Dairy when first checking in but not after this. Very positive experience and we would recommend to others.

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Tan Chun Ghee, 8 Day Christchurch to Queenstown Exclusive Highlights, Travelled on 25th March 2017

Lauren helped us customise an 8-day itinerary driving from Christchurch to Queenstown and was very responsive throughout the process. The website is also fast and easy to use. The suggested accommodation, driving route, and attractions were carefully chosen and helped us make the most of our short time in beautiful NZ. It was a wonderful experience and everything went very smoothly thanks to Lauren's planning. We highly recommend this company.

Lora Banicevic & Jake Luschwitz, Iconic South Island Tour, Travelled on 21st March 2017

Dear Shelley, Thank you for helping us plan our honeymoon around the South Island of New Zealand! We were so busy with planning the wedding and greatly appreciated how simple it was to organise our trip through your company! You made the whole process straight forward and we didn’t have to worry about a thing.

We thoroughly enjoyed our time in your beautiful country and were amazed by the scenery and some of the stunning accommodation available. Star gazing in the outdoor bathtubs at Tin Tub Luxury Lodge is a memory that Jake and I will treasure forever. We would not hesitate to recommend your company to anyone! Lora and Jake

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Susanna & Bill Ross, 12 Day Northern Highlights, Travelled on 19th March 2017

We had a great holiday and everything was arranged just the way I envisioned it. So thanks! Couple of suggestions: 1. When I received my package in Wellington, most of the activities did not have vouchers and we did not have train tickets. I spoke with Shelley and she assured me they wouldn't be needed (and they weren't), but it would have been nice if the instructions had made that clear. 2. The hotel in Snells Beach was less than exciting. There wasn't anything exactly wrong with it, but it was easily the least interesting place we stayed. Loved the Waipoua Lodge! And all your suggestions about where to go and things to do were just perfect. I very much appreciated the road atlas--it was very helpful.

Shari & Howard Scher, New Zealand at a Glance, Travelled on 16th March 2017

Thank you Salli and everyone who helped make this a fabulous 'trip of a lifetime'. The B and B's and hotels were beyond terrific, the hospitality of all we met was perfection and the trip put together highlights that were just right. The only problem was our desire to spend more time in New Zealand. I guess we will simply have to return! I must add that Salli was amazing in terms of how fast she got back to us and how she was always patient, regardless of how many times we needed clarification. I highly recommend her services. Feel free to use the Schers for recommendations for others.

Jena Rueth and Linda Hanson, Auckland to Queenstown 14 Day Self Drive Tour, Travelled on 16th March 2017

We had a wonderful time! New Zealand is beautiful and the people very friendly. The cars for both islands were spacious and easy to drive. All of the hotels were excellent locations and several with spectacular views. We liked when we didn't have to pay to park or pay for internet. We especially feel that hotel guests shouldn't have to pay for internet. Our optional trips were all we hoped for and the pre-booked trips were more economical. My top 3 were Maori Village, Zealandia Wildlife Sanctuary Night Tour and Whale Watch Kaikoura. The Glowworm cave was also a wonderful experience. Thank you Lauren for your advice, help, and kindness.

Steve and Bev Swartz, A Customised Grand New Zealand Experience, Travelled on 12th March 2017

My wife Bev and I had a thoroughly enjoyable time during our 18-day drive-around of NZ. Christian Brockie did a superb job of making all the arrangements for accommodation, hire car and activities - there were no 'surprises' except for the astounding beauty of the country that we experienced, on both north and south islands. From the opening Mitai Village evening in Auckland to the final visit to the Antarctic Centre in Christchurh and everything in between (including visits to three glaciers), we had an unbelievable time and would do it again! Steve Swartz

Donald Baulderstone, Customised 25 Day Length & Breadth - North to South of New Zealand, Travelled on 13th March 2017

Thanks for your arrangements,only the one hiccup, the tour of Auckland. Do you intend refunding the amount to me? The accommodation was brilliant, except for Wellington, which was my fault as I requested to be nearer the airport. Dunedin, Mount Cook,Christchurch,and Paihia were our favorites.

Franz Josef, they gave us an older apartment,after we had unpacked, I complained to the Manager, and in fairness, he then offered an updated one, but we couldn't be bothered moving.He couldn't answer why we were not given the better one in the first place. We did call into your Wanaka office, but you were in Auckland. Once again thanks and I will certainly recommend you to any friends contemplating a NZ tour. Don Baulderstone.

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Adrian & Julie Phillips, The Length & Breadth North to South, Travelled on 12th March 2017

Hi Laura, It's been a while since we came back but I'm finally getting round to sorting things out! I thought I'd send you some feedback: Firstly we had an absolutely amazing time, everything was wonderful and we have some lovely memories. I've just finished sorting through 7000 photos to make 2 photo books! We were very impressed with the quality of the accommodations considering this was your entry level property. 

However some stood out for various reasons. Host of the holiday was Robin at the Red Tussock Motel Te Anau, he was such a character and we had a lovely fruit bowl in our room. He also went in and put the lights and heating on before we got back from our trip to Milford, so thoughtful and kind. He had a bird table so we spent quite a while watching the birds. Other stand out properties were: Aoraki Court Motel, Mount Cook, fabulous views of the glacier and a spa bath! Ocean View Chalets, Abel Tasman, again a fabulous ocean view and great deck for watching the sea and stars, lovely eco approach and amenities. Least favourite were: Albatross Motel Napier. It was on a very noisy main road, although there was a lovely view of the nature reserve. The cooking facilities were also rather basic. Blue Peaks Motel Queenstown, also right on the main road and rather noisy although the other facilities were fine. Camelot Motor Lodge Christchurch, rather run down and in poor condition throughout, though of course we appreciate the issues around Christchurch. As I've already said we were very impressed with the overall quality so this is being very picky! As to locations, being Nature and country lovers we obviously preferred those locations to the cities. The standout experience has to be the Doubtful Sound Cruise, we were so lucky to have wonderful weather, a dolphin pod bow surfing for ages and the best best time in the side fiord, awesome views and a most wonderful experience. Milford was also great and that road is an experience in itself. In fact the whole Fiord area was fab. The nature experiences around Dunedin too were wonderful, just seeing a penguin on the beach at Moreaki and all the seals and sea lions, just great at Katiki Point. We did a tour with Elm Wildlife Tours, which was fantastic. Abel Tasman was just lovely, we were quite tired by the time we got there and it was lovely just to have a breather for a couple of days. We took the water taxi up the coast and back again, lovely. Aoraki Mount Cook was wonderful, it was awesome driving up through the clouds from Christchurch to Lake Tekapo, the church on the lake was stunning. Walking to the glaciers was wonderful too. The Geothermal area around Rotorua was really interesting, we went to Oraki Korako, a bit off the beaten track and seemed less touristy than the other locations. We also walked around the lake and to the Maori Village, amazing to see the thermal vents in the middle of the street! We also loved Coromanel, birdwatching at Miranda and visiting the Thames School of Mines. Hot water beach was an interesting experience too! Auckland was great too and we walked up Rangitoto which was a great experience. We did the Hangi at Waitangi which was really interesting, would love to have had time to visit in the day but instead we did the Hole in the Rock cruise. We also visited Russell which was very quaint. Waipoua was majestic and rather moving, being in the presence of those huge Kauri. Least favourite location was Napier, not quite sure why but just didn’t feel it. We did do a wine tasting tour with Prinsy and had a lovely view from Te Mata. We also found Wellington a bit overwhelming, but enjoyed Te Papa. That brings me to another point, travelling times. We had driving guidance and sat nav to help but still found it much longer than estimated to get from place to place. We were obviously driving cautiously but still needed at least an hour longer than estimated. This affected our estimated arrival times and reduced time available to visit places. We did enjoy the driving and some of the great detours satnav took us on! We had great weather, considering all the stuff going on during our stay until the very end so our experience of the West Coast was restricted by the Cyclone! It looked stunning though and definitely an incentive to come back! We had our helihike cancelled due to the weather so we ended up leaving Frank Josef a day early and driving up to Greymouth where we visited the Pancake rocks in the pouring rain! So all in all we were delighted with the itinerary and all the organisation you put into getting everything to run so smoothly, we had no difficulties at all as we travelled round. Many thanks for all you help and assistance. Best wishes Julie Phillips

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Cliff & Mary VanCott and Linda & Steve Healy, Northbound Navigator Christchurch to Auckland, Travelled on 9th March 2017

Hi Shelley! We had a GREAT trip, enjoyed it all wonderfully. Your aid and suggestions were tremendously helpful in making this a fantastic trip-of-a-lifetime. You did a FANTASTIC job and we are all very grateful! If we ever return, I'll be sure to contact you! The Milford Track was great we had no rain at all. The downside was very limited waterfall pictures... but we all agreed that was a small price to pay for warm and dry hiking! White puffy clouds and blue sky... the perfect weather for walking with a big pack on our back!

We had a great time on the Penguin Place tour, we all drove up to the Albatross Center (maybe ten minutes away). They were not doing tours because the weather had turned bad earlier... but when we arrived, the clouds were parting and we spent an hour photographing as many as a dozen albatrosses which flew overhead! Linda and Steven are big birders so this was a huge plus for the trip. (They also returned later for a Blue Penguin tour while Mary and I stayed at the lodging to catch up on laundry and relax some.) Penguin Place was a good location because it saved us the nearly hour-long drive back into Dunedin after all the tours... VERY convenient. Basic beds in rooms with shared bathrooms and kitchen... but location was everything (and laundry too!) We would stay there again in an instant. One pleasant surprise was that you provided TWO sets of all documentation, one for Mary and I, the second for Linda and Steven. That was unexpected and appreciated a lot. Both couples have these remarkably helpful guides to refer to at night and also as reminders after the trip. The maps and your daily turn-by-turn directions were very helpful. Those, along with the GPS in the car made it quite easy for us to focus on enjoying the scenery instead of being worried about being lost. (One improvement to your turn-by-turn directions would be to add the DISTANCE, in either kilometers or miles, before the next turn. Without that we needed to either do Google map searches or else just keep watching for signs that might come in 2 minutes or 200 kilometers later. Adding something like "... in 23 kilometers turn left on Pilsbury road..." would make it much easier for the navigator!) We found your directions to be really well thought out and useful, and followed them almost exclusively. We did stray on our route from Dunedin to Wanaka in that we traveled further north on the coast to see the Moravi (sp?) Rocks (a bit disapointing) and then inland to the Elephant Rocks (VERY cool! ...well worth the drive). This still got us into Wanaka early enough to play at the Puzzling World's labyrnth for hours (Highly recommended!) and walk the town at our leisure. I believe all of our lodging choices were spot-on... the right mix of convenience and cost. We typically made breakfast and dinner in our rooms, so the kitchenettes were perfect. Being able to walk to many of the city's attractions was a big plus... and the people we met running the places were, without exception, pleasant warm and helpful. I would share with you that the hostel at Mt Cook worked very well. It IS a hostel, but we were able to get a single (crowded) room with four beds all to ourselves. We still had the kitchen so cooking worked well for us... but the biggest plus was location. The only alternative was the Hermitage, which exceeded our budget... or else we would lose hours driving to/from the next closest lodging in Twizel. I mention this in case you have future clients torn with that same delema... If they understand the limits of a hostel (and this one was very clean, pleasant and well-run) then they may be able to make the visit AND stay on site. (We had signed up for the Stargazing Tour, which doesn't end until hours after sunset. Being faced with an hour+ drive to Twizel afterwards would have made for a much too long day!) As for the activities we did... I found the Hike on Milford Track to be a life's dream come true. My Grandfather visited New Zealand some forty years ago and he loved it. He planted in me a desire to visit your homeland, something that I finally was able to do. The hike was something I learned of later hand have been hoping to do for years. Beautiful, challenging, remarkable scenery and a very well-run system for hikers to visit a uniquely stunning area... I highly recommend it! The tour at Penquin Place was perhaps the ONLY way we would have seen yellow-eyed penguins, and certainly not so close or convenient than if we'd struck out on our own. It's only a few kilometers from the Albatros Center, so very convenient to do both... and they do a Blue Penguin tour also.) The Black Water Rafting was FANTASTIC!! Mary pretty much kept it to herself... but she was scared. But she faced the fear and did it anyway... and had a blast! I was quite pleased too... they do a good job. Drifting on the underground stream in the inky blackness with only glowworms twinkling overhead was a remarkable experience I am SO glad was a part of our trip. One other activity added was the Driving Creek Railroad. I'll admit that I first thought it a hokey touristy distraction (one I toyed with bypassing for perhaps more exciting stuff) ... but it was marvelous! Made me envious of the life he lived "playing with trains"! Keep including this whenever you can... and if anyone is thinking about ignoring it... think again! It was a blast! Our tour of Hobbiton was rainy and wet... and wonderful! We are big fans so it really didn't matter much. They do provide umbrellas, and there's a bus ride to/from the site. I'd do it again tomorrow, it was that good. (We had also visited the Weta Cave in a tour while in Wellington... that added a lot to the overall story and enriched our Hobbitton tour much.) For any prospective client who is concerned about the inter-island ferry... It really IS that easy. Drop off the car at the Picton terminal, walk up to the boat, and enjoy the 2-3 hour cruise. Get off at the other end and the new car is there at the Wellington terminal waiting for you. Easy peasy! One other thing I'll mention that we found adding a lot to the trip was the vast collection of Farmer's Markets, Artist's Markets and festivals. We especially liked the Dunedin Farmer's Market, the Wanaka Artist's Market and ... the CubaDupa Street Festival in Wellington. Turns out we were in Wellington for that annual street fair and we enjoyed it tremendously. A serendipitous addition to that city's visit which was a real hoot! So... I think you can see that we liked our visit a lot! ... I hope that you also know that YOU helped make that happen and we're really grateful. Tell your boss that you did REAL GOOD and these clients were wonderfully well served. Thank you! Cliff

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Stephanie Brooks, Ron Henze & Brenda Horner and Nina Gill, Customised Length & Breadth 36 Days South to North, Travelled on 8th March 2017

Fantastic accommodation, really appreciated having laundry in suite at the perfect time. Also appreciated the kitchenettes and barbecues... it was great to be able to cook "at home" rather than eating out constantly. And we felt like we saw most of the country without being too rushed.

Wendy McDonald & Colin Devenish, Customised New Zealand Discoverer North to South Self Drive Tour, Travelled on 7th March 2017

Colin and I would like to thank you Shelley for putting an incredible trip together for us. The accommodation was extremely clean and comfortable and hotel staff were very helpful. The ease of checking in, picking up cars and embarking onto the ferry and the Trans Alpine train was so well organized so thank you. Our trip was great from arriving in New Zealand to departing without any problems what so ever. We will certainly recommend your company to friends and family. Shelley thank you again for all your assistance. Colin and Wendy

William (Bill) & Ruth Ann Parker, Adventure to Middle Earth, Travelled on 5th March 2017

Dear Louise, Just wanted to thank you for the wonderful trip we enjoyed while in New Zealand. All of our contacts were made and we thoroughly enjoyed the time you arranged for us. We had an interesting time getting to Hobbiton because the GPS wouldn't hook up and connect to the satellite but a couple of people gave us accurate instructions and we arrived on time. We stopped at a travel store along the way and got hooked up with Budget Rent a Car at the Hamilton Airport who replaced it for us and from that time on everything was lovely. Appreciate all you did and if any of our acquaintances plan a trip there we'll be happy to refer them to you. William and RuthAnn Parker.

Drew & Tracy (Margaret) Rasmussen, Making the most of Aotearoa, Travelled on 3rd March 2017

Thanks to Shelley Ryder and the rest of the New Zealand Self Drive Tours crew, our recent two month trip to New Zealand was extraordinary. Shelley shaped an extensive itinerary for us focusing on what we wanted to see and do and arranging it with enough flexibility that we were able to take advantage of countless unplanned experiences along the way. The few glitches we did have were immediately taken care of by New Zealand Self Drive Tours. Without Shelley's help we could have missed so much of her wonderful country. Thank you, Shelley, and we look forward to working with you on our next adventure to New Zealand.

Nancy Kimbrell & Mario Larouche, A Customised Outdoor North Island Holiday, Travelled on 1st March 2017

We have had a great time. I think you have done a fabulous job. We loved everything except for the dolphin swim. That was overbooked and not our thing. I thought they were cruel to the dolphins. I cannot un recommend it enough. They were very nice and let us off at an island where we hiked and got the ferry back to town. Loved kiwi Dundee we have loved the places we stayed. Weather made us cancel pee jay white island tour & the boat tour we were supposed to be on yesterday in Rotorua. Thank you for keeping tabs on us and doing such a wonderful job Cheers Dr. Nancy Kimbrell, DC

Tim & Tanya Powys, A Customised 24 Day Grand Explorer, Travelled on 28th February 2017

Hi Christina, Thanks for providing us with a great self drive holiday. Our accommodation was great and all the activities we chose enhanced our knowledge of New Zealand. I would also like to thank you for arranging a couple of additional trips while we were on the road. I would highly recommend this company. The only fault I could raise was the time it took to collect our hire car in Picton. Budget cars need to priorities pre booked rentals instead of leaving us to wait over an hour to get our vehicle.

Tom Symington & Gerry George, A Customised North to South Self Drive Holiday, Travelled on 1st March 2017

Hi Christine, We’re finally back on schedule. We were very pleased with the arrangements you made for us. “Uncle” picked us up at the airport and drove us to the hotel. “Early check-in request” - no luck with that. You might want to advise future clients that if they can’t check in and freshen up until later in the day, they would do well to take the “Hop-on, hop-off” bus tour that gave us an excellent overview of Auckland. The last stop was the Sky Tower, and we still had an hour to put in so we went up to the top and enjoyed that experience.

The Barclay Suites was very nice and met our needs. We took a taxi to Budget Rent-a-Car the next morning and Vivian was the lady who helped us out. She did an excellent job in preparing us for our venture out on the roads. We drove out of Auckland and headed for Pahia. It was nice to be able to head into a motel office and just give my name and receive confirmation that all was looked after. All of our accommodations were most acceptable. We very much enjoyed the tour to 90-Mile Beach that you arranged. Steve the driver from Keri-Keri was excellent, and the drive along the beach amazing – including the boogie board slide down the dune and the visit to the lighthouse at the northern tip of New Zealand. Another couple of days in Pahia would have been nice to really get to know the Bay of Islands would have been welcome, but our time constraints didn’t allow for that. The next day we drove to the Kauri forest and saw the large tree. The drive from Pahia was most interesting. Our GPS worked well, but it’s too bad that the indicators (names of streets et cetera) given in the itinerary didn’t mention any of the names of the towns we were passing through. The estuary before we turned south was spectacular. We had lunch in Dargaville, and then a long drive to Snell’s Beach. The drive the next day to Coramandel was very interesting. It wasn’t a problem getting through Auckland. We really enjoyed the tour to Driving Creek Pottery and the train ride up the mountain. It was a highlight for both of us. Once again, the accommodation was excellent. We never ran into a problem with the motels you booked. The drive the next day to Rotorua was quite long. We stopped at the hot water beach, but didn’t have a lot of time to enjoy it. (Our fault for not devoting more time to the North Island.) We found our motel quite easily. The tour to the Volcanic Valley (I forget the name) was most enjoyable, as was the boat ride. A worthwhile excursion. I tried booking a hingi dinner that evening, but managed to book the following evening. Fortunately the lady at the motel was able to call the people and arrange to have my VISA account refunded, as we had to head to Wellington the next day. That was a very long drive through the rain and Wellington was a little confusing for both the GPS and the two of us. We found the hotel, but the parking was not close by (but not that far away either). We had time for a walk along the harbour and a nice dinner at the Hummingbird Restaurant, but didn’t have time for the museum, your parliament building or other sightseeing. We were a little concerned about the car drop-off at Budget at the ferry dock the next morning. As it turned out, all of Budget’s parking stalls were full. An indication as to what to do in those circumstances would have been helpful. I.e. There is an overflow return location not too far away. The staff at the ferry terminal helped us with that, as the Budget counter isn’t open at that time of day. We kept the GPS, but should have kept the GPS holder as well. That should be specified to future clients. We picked up our car at Picton. The employee didn’t have time to check the car for any damage, so we carried on. We were able to see a wee bit of Blenheim that evening. Then the long drive down to Christchurch. We got there about 5:30 and Steve met us at six at the Budget counter to drive us to the Heartland Hotel. We had dinner in Marivale (sp?) at a Thai restaurant and a good evening before joining our Active Adventure Tour of the south island the next morning at the hotel. Thank you for everything Christine. As mentioned – no problems with any of the bookings you made for us. Tom

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Laurie and David Pancoast, Customized New Zealand Driving Tour, Travelled on 1st March 2017

Hi Natalie, Well, we’re home – finally! Everything you arranged worked out perfectly. Our flights though went a bit sideways. We were delayed leaving Auckland so we missed our connection in Houston. Air New Zealand rerouted us through Detroit on Delta Airlines which also got delayed. The long and short of it is we didn’t arrive home until 3:00 AM our time! We had a wonderful trip and covered a lot of ground. We are so grateful to you for all the advice, coaching, suggestions and work you put into our adventure. And to top it all off, the weather in Milford Sound was awesome!

Same for our walk on the Milford Track. All blue skies and sunshine. The naturalist on the Milford Sound cruise started by pointing out some of the things most visitors never see – mountain tops and blue sky. If you want, feel free to claim credit for the unusually fine weather. J Renting the car instead of taking the TranzAlpine train worked out well. Thanks again for helping us have an incredible trip through New Zealand. It was a joy to meet you in person. If you are ever in our neck of the woods, you are more than welcome to visit. Sincerely, Dave and Laurie

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Shiraz & Fareeda Satchu, A Customised North and South Island Highlights Tour, Travelled on 21st February 2017

We had an incredible trip through your beautiful country, New Zealand. We were often blown away by the sheer beauty of the country. It was a truly memorable trip and a very fitting celebration of our golden anniversary year. Christina (Brockie), you did an excellent job in organising the whole itinerary, making very suitable suggestions and making all the reservations. We are most grateful for all your help. A trip such as this would have been very difficult to plan and organise without your very capable professional help.

The only way to really appreciate the beauty of New Zealand is by road and self-driving is much, much better option than doing so by coach. We noticed this at every hotel with regimentation imposed on groups travelling by coach. We could come and go as we pleased, stop when we wanted to and have full control of our own schedule. We did all the activities you had booked for us. All the activities were definitely worth doing. The top three for us were Waitomo Glow Worms, the Tasman Glacier at Mt. Cook and Milford Sound cruise. However, the real joy of the whole trip was experiencing the beautiful country side, the lakes and the mountains as we drove along and stopping at lookout points. On a more mundane level, the availability of washrooms at the frequent rest stops was much appreciated!!!! Finally, the tour package. The documentation was very professional and we read the following days itinerary each evening. We referred to the atlas frequently. We will keep the whole package to remind us (together with photos) of the great trip we took down under. Thank you once again, Christina, and we will not hesitate to recommend you and New Zealand Self Drive Tours to our friends. Shiraz and Fareeda Satchu Toronto, Canada

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Cornelis and Eveline Kolijn, North Island Explorer, Travelled on 20th February 2017

Kia Ora Hayley! Thank you so much for arranging this PERFECT Holiday! You were very responsive assembling our customized 21 - day North Island Adventure for Nature Lovers. Auckland was our start and end-point, a nice University city where we heard all tongues of the world, and also offering good restaurants. New Zealand deserves to be congratulated on its conservation efforts. Our Tongariro Northern Circuit was a delight and its wonders at the coast - The Kauri Forests, White Island (Active Volcano), Poor Night Islands (World Heritage - Snorkeling) and The Bay of Islands where we hiked across beautiful Urupukapuka Island - well worth the day we spent exploring it.

The tours to White Island (Pee Jay) and Poor Night Islands (Perfect Day Ocean Cruise) were very professionally run, with high quality and safety standards. We were very pleased with all Motel accommodation, and the car - the Corolla being ideal for the winding roads. The Lighthouse Lookout and Waipoua Lodge were delightful - our only regret not being able to stay longer. Importantly, during our trip you checked in with us to check if all was going smoothly. New Zealand is an island of tranquility in these anxious times. We found the people of New Zealand very friendly and hotel and restaurant staff and tour operators very responsive. Yes, we have already made many recommendations to our friends! Cheers! Cornelis and Eveline.

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Your recommendations were perfect | Jye Bryant & Craig Grimsey, Lakes, Mountains and Glaciers Self Drive Tour | Travelled on 15th January 2018

We've arrived safely back in Christchurch after an AMAZING trip! Thank you so much for all your hard work piecing together what has been a seamless experience!

The itinerary was so thorough and personal that it made the whole week totally stress-free. Your recommendations were perfect and we got to see so much! Also, we've put a 5-star review on your Facebook page because we'll be referring plenty of our friends to you! We've also been talking about coming back to do the North island next year, if you guys could assist us with that? Jye :)

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Lal Silva, A Taste of the South Self Drive Tour, Travelled on 20th February 2017

Thoughrally enjoyable and well planned tour. Everything worked like clockwork from the time we landed in Christchurch to the time we returned the car. The motels were all expecting our arrival and the rooms were ready. All the motels were clean and well maintained with good cooking facilities for those who want to make light meals.

The routes suggested in the itinerary were all scenic and covered some of the best sights in the South Island. The tours included in the price were very enjoyable too. I recommend this tour to anyone. Make sure you are a confident and competent driver. My next trip for will be a longer one with shorter drives between stops. Only downside was the cost of the tour which was considerably more than the advertised price and the considerable credit card charges did not help either

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Marjorie Stearns, North Island Express, Travelled on 13th February 2017

Louise: We are now home in Milwaukee. We appreciate your assistance in planning a last minute visit to NZ for us! We enjoyed everything you planned for us. The suite at the Hamilton Novotel blew us away (not necessary--but enjoyed). Our ride to the airport came on time. We felt cared for! Loved the Eden Villa--wonderful welcoming experience. We kept our left over NZ currency to use on our next trip to NZ. We look forward to working with you on that itinerary! Many thanks! Marge and Jeff

Richard & Ginger de Neufville, Customised Wonders of the South Island, Travelled on 7th February 2017

Dear Shelley, my wife and I thank you for all the arrangements you made for our recent trip - no hitches at all. We also were lucky to enjoy a lot of good weather - essentially no rain to speak of - and absolutely clear views of Mt Cook and range. Some brief comments:

Queenstown - Garden Court. Physically great facilities. Being on the main road into town just between two turns, however, the traffic is intense. You could/should focus on places off that road. Milford Sound overnight - clearly a highlight! Te Anau - Marakura Motel - great facilities, location, but hard to find - no sign and hidden amidst a holiday camp. Mt Cook facilities - Hermitage chalets no longer part of Hermitage - they have been passed off to the Motel complex (but no signs yet up, very confusing) Speargrass in Arrowtown - really nice, we really enjoyed our stay there (and away from Queenstown) I will recommend your services. Best! Richard

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Ross & Robyn Bate, A Customised New Zealand Self Drive Holiday, Travelled on 3rd February 2017

Thank you Christina and New Zealand Self Drive Tours. In all 21 stops we were greeted with enthusiasm and smiles. Christina assisted with numerous suggestions of places to consider around New Zealand and all those that we visited or involved ourselves in worked in with great pleasure and hassle free. To have all accommodation and ferry's etc. pre booked made the entire tour much more enjoyable and without worry or concern. We had to alter some of our itinerary at late notice but that was no problem for Christina. Thank you again Christina for making our tour of New Zealand an extremely complete one and leaves us with a feeling of enormous contentment. Ross and Robyn Bate - Australia

David & Shelia Beecroft, Customed 22 Day North Island Explorer Tour, Travelled on 16th February 2017

Hello to the team at NZ Fine Touring now that we have been home in the UK for a week and re-adjusted to ‘real’ life we wanted to thank-you for providing a superb service in arranging our holiday personal touring itinerary. Every aspect arranged by yourselves – car hire, accommodation and activity bookings went entirely to plan, making for a carefree and enjoyable holiday.

We know that our advisor Michelle has moved on but her help, advice and efficiency in getting everything arranged and booked was excellent. We will most certainly recommend your services to all friends and family thinking of visiting your wonderful country and, should we be lucky enough to make a third visit in the future, then we will certainly be back in touch. Many thanks once more and best regards, David & Sheila Beecroft -  Colchester, UK

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Laurie, Allison & Andrew Boutilier & Janet Murphy, A Customised Discover New Zealand Holiday, Travelled on 16th February 2017

Christina Brockie organized our month long trip around New Zealand (Feb/Mar 2017) with our two kids. Using Self Drive Tours & Christina was the BEST idea for our vacation. We can't say enough good things about the service and support we received. Every place we stayed at was perfect and the attention to detail to make sure that we knew where we had to be made every day relaxing.

Both my husband and I knew that this was going to be a trip of a lifetime with our kids but we were both blown away with how relaxed we were ourselves the whole time. We have travelled long distance for 1/2 the time and felt stressed about details and timelines and Christina just took all that off our shoulders. She kept us informed of changes and made adjustments to our plans on the fly as we decided on different locations or attractions. If you plan to go to NZ for ANY length of time, I can't say enough about the quality of service you will get with Christina and Self Drive Tours. If only they were all over the world. ;)

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Walter & Mary Sheffield, The Winterless North, Travelled on 1st February 2017

Putting this tour together on such short notice was great. The document pack was well prepared and helpful. Lauren was great in following up once the trip was booked, making sure that we were able to get the document pack on short notice. Great customer service.

A few notes - The Copthorn did not have a sea facing room. I am not sure if the rate is different, but if you were charged for a sea facing room, they did not have any left.  Also, the owners of the Lochiel Estate Vineyard Bed and Breakfast have the property for sale. They are retiring. Although our stay there was nice, I am not sure they are as "dedicated" to running the business as they are planing on retiring. No real complaint, except I was expecting that to be a bit more fun... no offer for a tasting or anything, just a place to stay. The facility is nice so no complaints in that regard. The remainder of the places we stayed were really enjoyable. Overall, a great trip, just too short, but that was our decision due to time constraints. We will return so we can see more of your beautiful country. Thank you, Walter and Mary

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James & Vivienne Armstrong, 8 Day Northern Highlights, Travelled on 28th January 2017

Hi Michelle

We are just home from our 8 day North Island tour. What can we say everything was organised to the finest detail. Your second choice accommodation in Paihia was great. We had a room at the front with magnificent views of the bay. All our accommodation was first class and we had plenty of time to take in all the sights along the way. We have been singing your praises to anyone prepared to listen.

Thank you, thank you, thank you

Jim and Vivienne Armstrong

David & Bonnie Pascoe, 16 Day Northbound Scenic Explorer, Travelled on 10th February 2017

Jane, we wanted to thank you the advice, arrangements and execution were flawless. It did rain every single day we were there but will not hold you accountable for that ;)) Only negative observation is that Budget would not provide GPS at either location without $10/day charge! Hope you had not paid for that! All the accommodations met or exceeded our expectations and the people were charming. Ti Kouka was both funky and particularly beautiful.

At Home Wellington has no parking. If had been a week day it would have been a major issue! If I had know there was an Intercontinental I would have grabbed it. The Hilton Auckland was perfect at the end and saved a lot of hassle and driving in town. We would not hesitate to use your services again and would recommend them to anyone. David and Bonnie

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Don and Jan Jones, Customised Southern Highlights Tour, Travelled on 24th January 2017

My husband and I send a sincere thank you to our wonderful tour consultant, Shelley Ryder. She put together a package for us that could not have been more pleasant. Every step of the way was laid out for us, and the details made traveling in a foreign country effortless and friendly. We enjoy the independence of driving ourselves and being on our own, but having the details of motels, transfers, and car rentals taken care of saved me a lot of time and energy in the planning stage, and all of our accommodations were perfect.

We only had six days on the South Island, we feel as if we were able to maximize our time seeing as much as possible without being rushed. We flew into Queenstown, toured Doubtful Sound, then drove over to the Southern Alps and the West Coast. From there we explored the area (including the glaciers) up to Greymouth where we caught the relaxing Trans Alpine train to Christchurch. We picked up another car to drive back down to Queenstown with several enchanting stops along the way including a most delightful farm stay at Glen Dene Station. My husband was able to fish on Lake Hawea and our hosts smoked one fish for an appetizer that evening. We thoroughly enjoyed our travel experience on the South Island and plan to come back (with Shelley's help) and do the same on the North Island. GPS, a wonderful atlas and pamphlets kept us informed and on track. Thank you again to Shelley and the NZ Self Drive Tours for a wonderfully planned trip. It would not have been the same without your excellent guidance and very personal touch!

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Louise and Matthew Bennett, The Length & Breadth North to South, Travelled on 23rd January 2017

We had a really wonderful holiday and thought that the service we had from New Zealand Self Drive Tours and from Natalie in particular was excellent. The judgements about where to go, how long to stay in individual locations, where to stay, what we might be interested in doing and the information pack provided were all spot on.

We appreciated the fact that you could adapt the standard 30 day tour to suit our specific needs and that you got in touch with us to calmly sort out an alternative when a fire meant we could no longer return to Christchurch on the train form Greymouth. We have been recommending the company to friends and acquaintances currently interested in a New Zealand holiday.

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Richard Woerner & Deirdre Waarich, Tailored 23 Day Discover New Zealand, Travelled on 20th January 2017

We had a wonderful trip made easy by Laura and New Zealand Self Drive Tours. We did the B&B option and were delighted with all of our arrangements. We felt like we saw the entire country on our 23 day tour - the pace was perfect and the routing and tour guidance made it a fun and stress-free adventure. We did have a couple of changes to our itinerary due to an earthquake and a brush fire but Laura was on top of the situation and we adjusted seamlessly. Thanks for a wonderful experience.

Patricia and Mark Gidley, Northbound Navigator Christchurch to Auckland, Travelled on 16th January 2017

Thank You Hayley for giving us a fabulous tour of your beautiful homeland. You provided us with great maps and documentation to find our way with no worries. Our accommodations were great. I felt so blessed after the November earthquake that I didn't need to contact our 26 days of accommodation to find out if they were still operating. You provided the alternate route and accommodation since we couldn't visit Kaikoura.

You kept us posted when the train was shut down while we were traveling because of the landslide. The additional tours you suggested were excellent and completed the story for each area. We will continue to highly recommend you for anyone visiting NZ. Sincere thanks and we wish you continued success.

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John Huang & Michael McDonald, Customised South Island Explorer, Travelled on 9th January 2017

We spent a lovely 13 days in the south island of New Zealand through New Zealand Self Drive Tours, and would highly recommend this company to other travellers to New Zealand -- particularly those visiting for the first time. Starting from the planning stages, our consultant Shelley was so very helpful in figuring out how to best fit the highlights we were hoping to see, with a local's knowledge about realistic driving times, the quality of accommodations, etc.

While we were in New Zealand, bad weather unfortunately cancelled some of our plans, but the company was efficient with refunds for activities that were cancelled, and Shelley was able to guide us through navigating past road closures that occurred due to unexpected storm damages. Now that we've been once, we know where we would probably like to stay and what we'd like to see in future trips to the South Island. However, having help to plan our first trip was truly invaluable, and again, I would highly recommend it!

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Megan Ng, John, Christian and Megan Rei Tan, Customised Northern Explorer Family Adventure, Travelled on 31st December 2016

Planning a family trip to a country you've never visited before is no easy task. However, with the help of Ms Salli Smith, our holiday to New Zealand at the start of 2017 played out wonderfully and smoothly. Ms Smith was both very patient and helpful during the planning process and on top of that, friendly and prompt.

Even when we ran into some problems on our end, she was understanding and we eventually worked out the slight hitch in our plans. It really was a pleasure working with her. The accommodations she sorted out for us were satisfactory - and some even more than just satisfactory - but still within our budget. Also, the tour booklet containing our itinerary, maps and driving routes proved to be useful during the trip. As such, with the assistance of Ms Smith, we were able to have a pleasant and unforgettable holiday to New Zealand. Thanks Megan

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Karyn Whitlum and Greg Glenn, 25 Day Discover New Zealand, Travelled on 3rd January 2017

We had an absolutely marvellous time in New Zealand. We have already recommended New Zealand Self Drive Tours and our consultant Natalie DeCaro to friends. Natalie designed a perfect tour for us, meeting and often surpassing the goals we set for her.

At one point we had thought we would have to cancel the tour due to a grave illness in our family. Natalie was most understanding and explained how she could maintain our tour even if we had to leave up to a year later. Our relief was overwhelming. As it turned out we were able to make the original schedule. Weather resulted in having to change 2 planned events but a phone call or 2 from Natalie corrected things most efficiently. We are delighted to meet Natalie when we passed through Wanaka. We are already thinking about a return visit to do some fly fishing and will definitely plan the tour with Natalie. Greg and Karyn

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Sylvie Bretelle and Franck Picard, Auckland to Queenstown Self Drive Tour, Travelled on 23rd December 2016

Really enjoyable trip. We liked the accommodations the sites were absolutely awesome. Maybe, some smalls changes could have been made about the time spent at some locations.

If we could make just a small remark, we were in Christchurch for new years eve. Just near our accommodation there was a French restaurant, however, booking was needed. If you have just said before, we could have booked. But it's really a small thing. There is to many things to do in NZ for those that like nature, hiking and so on. We also just missed the earthquake which occurred in Wellington just after our departure to the South Island. In conclusion really nice trip. And we have had almost a perfect weather. I'd like to apologise if my English is not perfect. Franck Picard

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Kaarlo & Jen Hinkkala, Customised Auckland to Queenstown 14 Day Self Drive Tour, Travelled on 22nd December 2016

We had a nice trip to New Zealand. The trip booked by Salli was very seamless and well organised. We appreciated that she took care of our logistics for us and that she was also very responsive with communication with very prompt responses to any inquiries. It was also nice that Salli automatically took care of issues related to the earthquake that we would have had no idea what we needed to do differently as we didn't even know what was and wasn't open.

Appreciate the help. Kaarlo and Jen

Deanne, Gary & Courtney Baxter, The Essential North Island Tour, Travelled on 23rd December 2016

We had the most amazing holiday in New Zealand organised by NZ Self Drive Tours. As it was a first time visit for us, it was great having the booking and planning done for us. We found both Dan and Salli very responsive with communication and we had very prompt responses to any inquiries.

We especially loved the suggestions of what extras to do. We especially loved the Bay Hole in the Rock Cruise and the Bus Tour to Cape Reinga (even though we mislaid 2 of our tourists !!) The float plane trip by Volcanic Air Safaris was spectacular as was the Rotorua Forest Canopy Tour. Make sure that you get vouchers from NZ Self Drive tours; as this was sometimes problematic with the tour operators. Unfortunately some of the accommodation was not great, and it would be a good idea to get some feedback/reviews of the places booked. But otherwise an awesome holiday and we loved that the New Zealand people are so passionate about their country. We would definitely recommend using NZ Self Drive tours to plan your holiday. Thank You

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Harrie and Bianca Muhren-Vroegop, Customised 20 Day New Zealand Explorer, Travelled on 19th December 2016

Great service, excellent support with a personal touch. Superb hotel and activity recommendations (except for one but that was of no fault to NZ Self Drive Tours). We really like your concept and it beats sorting it all out by our-self's (competitive rates). Already recommend you to several of our colleagues and friends here on Sakhalin Island, Russia.

Sharon and Stephen Thorne, South Island Tour, Travelled on 9th January 2017

Thank you Natalie DeCaro, for your patience with us as we planned our trip to South Island, all the way from South Africa. We had to trust that all the arrangements would happen as planned, and we were not disappointed. At every stop along our route, we received a good reception, and we were very pleased with the extra activities that we included in the week long tour. I would definitely recommend you to friends/family who may be travelling in New Zealand in the future. Thank you. regards Sharon and Steve Thorne

Yuk Kam Wong, Kien Kwok Tommy Wong & Wilbur Hou Yiu Wong, Customised 14 Day New Zealand Grand Tour, Travelled on 24th December 2016

Thank you NZ Self Drive especially our consultant Shelley Ryder. She had given us a memorable trip. Both itinerary & accommodations she arranged was excellent. She not only arranged us a scenic drive, but also some activities to enjoy. The activities she suggested were fun. Shelley always responded to my enquiries/request very promptly. I highly recommend her to my friends or anyone who needs assistance planning their NZ trip. Thank you Shelly once again for your excellent services.

Gian Mario Enrigo & Elisa Vargiu, Taste of the South, Travelled on 18th December 2016

I would like to thank our tour consultant Jane Zwerrenz not only for putting together a great South Island tour, but also for how prompt and flexible she proved to be when we had to make last minute modifications along the way! Wonderful tour recommended to everybody! Gian Mario Enrigo & Elisa Vargiu

Johann Julius, Reinette, Laetitia, Johann Bernhard, Friedrich Rudolf Luttich, Belinda Mare & Alizma van Molendorff, Auckland to Queenstown 14 Day Wonders of New Zealand, Travelled on 23rd December 2016

Dear Shelley, Happy new year to you. I apologise that I took so long to get this email to you, but we only arrived back from our trip this morning and I'm finally able to sit down and get to all the admin. I would just like to say an absolutely huge THANK YOU to you for organising this trip and everything that you did for us! The trip was absolutely spectacular and ticked all the boxes with everyone. We had so many laughs and the activities were fantastic!

My dad wasn't very fond of the canopy tours in Rotorua, because he hates heights, but even he completed it and smiled in the end. Everything that we did was loved by everyone, some more than others. I particularly loved the Mitai maori village, but everything was awesome. NZ definitely kept a piece of my heart and I want to return again. Our apartments were in top condition and clean and we had everything that we needed for self catering and my dad was particularly impressed with the BBQ (or braai as we call it in SA) facilities at some of the places. The accommodation staff were so helpful and friendly and were always eager to help when we asked. We also loved the fact that everything was so well organised in the file with all the ref numbers etc - that was such a huge help to us and the maps also helped a lot (my mom still believes that a paper map is better than a GPS so she sat with the atlas on her lap everyday). The distances we covered when we drove between places were adequate and we managed well (luckily there were lots of coffee stops next to the road for the family). The one thing we weren't really impressed with was Europcar. We didn't find them very helpful both in Auckland and Picton. In Auckland the GPS they gave us didn't work and it took them more than a hour to sort that out and give us another GPS. The lady that helped us even told us at some point that she doesn't know how they work anyway. After a hour we told them to rather just give us a Garmin, which they did, but it didn't have the holder that you can stick it in the window with so we had to improvise. Unfortunately we then missed the Driving Creek Railway train in Coromandel which we really wanted to do. In Picton we stood in a queue with many other boat passengers for more than 2 hours, only to hear they don't have a car for us, luckily after another 30 minutes they managed to get one for us. We didn't have any activities planned for the day, but the weather was cloudy and rainy so it became dark early and we couldn't stop along so many places as we hoped we could. However, the trip in general was absolutely fantastic and I would highly recommend you and your company to anyone that ever wants to go to NZ and when I do return one day (which I really believe I will) I will send you another email to plan something spectacular again. I can't thank you enough for this trip and tears were rolling down my cheek when our plane left the ground at Queenstown. I feel that words on this email don't do justice to how much we enjoyed every minute of every day in your country. You have such a beautiful country and your nature is phenomenal! We couldn't get enough of all the hikes and loved the fact that we could just stop at a place and take a quick 30 or 45 minute walk through the forest. The fact that there aren't any dangerous animals is definitely a plus and made the walking so much better. The colours of your nature are so vibrant and rich, you just want to take a trillion photos. Thank you again for everything x infinity and all the best for what's to come! Kind Regards Laetitia

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Kevin Quigley and Susan and Fiona Flaherty, South Island Scenic Explorer, Travelled on 23rd December 2016

Hi Jane, Thanks. We had a blast on the bridge walk (it was indeed a Walk, with the Syndey Harbour bridge being more of a climb). We arrived in Aukland two hours early, no traffic on Saturday morning, so had two hours to kill. We just walked around the waterfront and had breakfast, very pleasant. After the walk, we were still at the airport by 12:30, again no traffic. The whole trip went like clockwork, never a reservation mix up anyplace. Very nice. And we had incredibly fine weather, total contrast to our last trip where we were mightily doused daily.

On the driving times, we found them to be very low estimates. Even when we accounted for stops, we just never made the distances in the time stated. It seems like you would have had to drive at the speed limit of faster for every minute, which was never possible. This was no problem, as we were not in a hurry. Early on we kept seeing those billboards "New Zealand Roads Are Different" and "Allow More Time", and we did and it was all good. You might want to consider adding at least 30 minutes to most of these estimates. Also, we would have loved directions that show the distance to the next turn. We loved all the walks listed in our itinerary and did many of them, usually one or two a day of the shorter ones. We felt like with the driving times, we never would have had time for the longer walks. New Zealand was much as we remembered it from 1988. As soon as we retired, we plan to spend a lot more time there. So this was a wonderful trip and reaffirmation of how much we enjoyed NZ. Thanks for all the help. You all did a good job for us. Thanks again. We gave your contact info to a couple named Saudek, hope they call you. We actually went thru Wanaka twice, and it wasn't until after we left the second time that I remembered that, so we are sorry we did not stop to say hello. But of course our first pass was on Christmas Day (we took a slightly different route to get to the ultimate destination)( and I went swimming!) and you all would have been out for the holiday. We passed through the second time as stated in the itinerary, but just didn't think of it. Best, Susan

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Philippe, Terilyn & Jaden Limondin and Kyle Suther, Auckland to Christchurch 11 Day Highlights Tour, Travelled on 23rd December 2016

Hi Salli, just wanted to follow-up with a personal thank you for helping coordinate our trip to New Zealand over the Xmas holiday period. We had a fantastic time, and really enjoyed each and every stay. The hotels/motels were excellent, and we really appreciate the small personal feel from several of them. The owners were great, and all costs were taken care of ahead of time. We especially enjoyed the rooms in Rotorua and Christchurch.

One follow-up question, and one comment. The roundabout drive to Christchurch from Blenheim was absolutely grueling. Pretty, but grueling. Hopefully the direct route opens up soon, but we found it a very long day. Not sure if the feedback helps, but maybe finding a way to break that up or stay halfway rather than at Blenheim would help after the ferry. Anyways, we rate the trip 10/10 we really enjoyed the experience, and would certainly recommend you to any of our friends. Regards, Philippe & Terilyn Limondin

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Richard Miller and Rosalyn Bayly, Your Customised New Zealand Tour, Travelled on 12th December 2016

Happy New Year Natalie, Wishing you the very best of health and happy days in 2017. It was super meeting you too; and being in your lovely town. Our visit to Rippon Winery was very productive albeit a knock in the pocket :-) We had a fabulous time again on the South Island thanks to your guidance and great planning. We certainly have a better understanding of distance, travel time, road conditions and many other facets of touring in New Zealand.

There are so many place we just loved and would return in a hurry. Some places, very few indeed, that we did not take to but that could be bad timing or the fact that you spoiled us so much with the beautiful locations you selected for us in comparison. Many high lights: helicopter flight and glacier trek was awesome! Mount Cook, magnificent! West Coast roads, Arthur’s Pass, the ferry crossings - wow too many to mention. Although we list the bad here, we must reiterate that by far we had a fabulous time, so please take these as constructive criticism and not any reflection on the planning. We covered 3,400km by car; a bit too much in the time we allocated. We took thousands of photographs with many stops along the country roads adding much travel time, but it was worth it. The hotel in Christchurch (Heartland Hotel Cotswold) was a disappointment but nothing compared to that in Taupo (Suncourt Hotel.) The room was shoddy and more akin to a motel (has a feel of a truckers stop.) The room had fused light bulbs and was dingy. Although you organised a full breakfast we were refused orange juice (and all the other usual options like cereal!) The waiter said that it was not included when we questioned her admonishment of us. We felt very uncomfortable and decided not to spend the last night there, forgoing the cost (it was worth it.) On checkout I lodged my complaints with the duty manager, who failed to enquire as to the reason for our early departure. He gave only a cursory apology and then we had a very rude interjection from the restaurant manager where we had breakfast and dinner the previous evening. So a sour end to a glorious holiday! OK - enough of that. Next year, oops this year or even early 2018. We are thinking of a fjord boat trip (we saw one advertised on our previous trip that spends five to eight days cruising the South Island fjords) combined with a few nights in one location before moving on rather than a single night at each stop/location. A star rating - nah - you’ll be off the scale - top marks Natalie! Thank you! Blessings for 2017 and safe passage to Canada on your break. Kind regards, Richard & Rozz

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Stephen & Bryn Gibbons and Bernadette Condren, A Customised 50th Birthday Celebration, Travelled on 4th December 2016

Hi Christina, As you know we are a media company looking at how we can make something positive business wise out of what is a very personal 50th birthday experience. Meeting at airport seamless despite late arrival. Service airport to hotel impeccable. Our room at the Sebel Viaduct Harbour was adequate, but deluxe one bedroom marina view turned out to be a quarter marina view from the sitting room, a slightly better view from the balcony, but no view from the bedroom other than the block opposite. Room was 211. There are lots of rooms directly facing the marina over several floors so I’m not sure what level of deluxe they must be.

Your recommended visit to the sky tower was spot on and we had dinner booked independently which was superb. Sebel hotel position is excellent and we were delighted with all the externally-available facilities/restaurants etc. Hire car Rav4 from budget rent a car promised GPS on your schedule but the vehicle offered came without GPS, confirmed by the person behind the counter. As we were running slightly against time for heading south, I didn’t argue. I just wonder if GPS has been costed in when we didn’t get it (ended up using Google maps on iPhone). Your booking for us at Hobbiton movie set was seamless and we had a great time. It’s a genuine attraction and the staff were first-class. Princes Gate in Rotorua is very ordinary. First offering was an upper floor room without air con or ceiling fans, but standing fans available from the cupboards. Way too warm for comfort given there is a warning about flies if windows are left open. Business has just changed hands so there was work underway next to the lobby. Request for an air con room after realising first room was relatively airless was met with little resistance, but carpet in 42 was stained, shower curtain seams mouldy, bathroom furniture shabby and phone didn’t work. No way 4-star, though we got the heritage ambience. Saving grace was the on-site restaurant which served us with great food (service ditto) at dinner and breakfast. Restaurant staff wonderful. Polynesian spa recommendation spot on: we loved it. Teenager and I then did the Waimangu Volcanic Valley self-guided walk. Can highly recommend; not as busy as some of the other hugely popular attractions so could be a plus. And so to Queenstown. Flight arrangements from Rotorua superb and seamless; car hire in Queenstown ditto, but no GPS. This is not too much grief because as mentioned I use Google maps, but again has it been costed? Blue Peaks apartment 613 is just superb. Couldn’t be better. Great view (thank you). Helpful staff and, importantly, within easy reach of services etc. Can highly recommend, even after one night. OK. The resort was fabulous and the staff so professional and welcoming. I have seen a couple of negatives on Trip Advisor about the Maori welcome, but we loved it - it's all about going with the flow. I guess we were in such a wonderful frame of mind because of the drive from Queenstown (and a superb stay there at Blue Peaks - we'd go there again without hesitation) in excellent weather. We made a note to selves to stay in Wanaka for a spell next time - what a glorious spot. It was relatively early morning and the lake was shimmering in the sunlight. We parked up on the lake shore. Beautiful. Lunch at Haast, a coffee from a coffee cart parked next to a windswept stretch of beach close to Fox (and such a friendly person!) and then on to Franz Josef. Again blessed by the weather and the accommodation (thank you). The degustation dinners were superb both nights with a little preference from us for the second over the first. Our 13 year old even had a go and loved it. He and I did the glacier valley walk and then did the Fox walk later in the day while Bern made the most of a spa birthday present at the resort. She loved it. So did the Boy and I. What amazing scenery. We had the chance of a chopper trip but decided to save it until next time. On to Greymouth, and your travel estimates (admittedly good weather) were spot on. The Budget staff were superb and welcoming. What a train trip. The seats were great, the commentary first-class and hugely informative, the scenery stunning again. It made me want to do the Auckland-Wellington train trip next time. Christchurch. Greeting seamless, Rydges Latimer staff excellent and the accommodation spot on. The city? Wow! What spirit. Still so much to demolish/rebuild but there is such a defiant, winning confidence about the place. We walked the CBD and the gardens, saw the cardboard cathedral, wandered through the new mall etc etc. Such friendly people. We were a tad apprehensive because of recent (and less recent) events, but felt humbled to be part of the vibe. Pick up from hotel seamless again. The airport is good. And home. Thanks again, Christina. You made it what it was, which was just superb. I wouldn't hesitate to come back to you and your company - and best of all you have inspired us to see more of NZ. You have a magic country. You are blessed. We loved it. All the best for Christmas and 2017.

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Ian & Lorraine Bates, The Southern Circle Self Drive Tour, Travelled on 1st December 2016

This was a most wonderful tour. Everything ran like clockwork - accommodation was excellent and we were expected at every place. We were picked up by chauffeur (even at 1 am) from the airport after our delayed flight, and every pickup by tour operators was on time. We had plenty of time to explore in our hire car between towns.

The tours we had booked just got better as we went. The highlight was our overnight trip into Doubtful Sound - a magical place. The jet-boat trip was such fun, too. A thousand thank-you's, Laura, for your brilliant management of our bookings and for your help in compensating us for our missed glacier flight (due to weather). This was a holiday to remember, especially as it was our 50th wedding anniversary treat.

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Peter & Carol Glynn, Southern Highlights 9 Day Tour, Travelled on 29th November 2016

As mentioned before trip was great. Weather was ideal, accommodation was excellent and hire car was good. Itinerary undertaken was great for our needs. In Christchurch we visited the Antartic centre close to the airport which was good. Mt Cook was beautiful as was Lake Tekapo and Lake Pukaki. Very much enjoyed Edmund Hillary Alpine centre. Loved the documentary on Everest.

Dunedin lovely old town. Loved the architecture, botanical garden and climb of Baldwin street. Te Anau was a hidden gem a truly beautiful town, lovely lake and a great pub "moose".

Milford Sound cruise good except it rained and sand flies were very annoying. Queenstown truly beautiful. Gondola ride and Earnshaw cruise was excellent. Drive to Franz Josef was spectacular but disappointed the glacier trip was cancelled. Enjoyed train from Greymouth to Christchurch and enjoyed tram ride through Christchurch. In summary an excellent holiday.

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Eric Chan & Christine Lim & Family, North to South 19 Day Highlights, Travelled on 25th November 2016

Hi Michelle, Our Self Drive Holiday in New Zealand was absolutely fantastic! The accommodations arranged for the family were spot on! I am so envious of you folks in NZ. You do have God's Backyard in your country. Its so scenic everywhere we went. We had to pinch ourselves a few times to make sure we were sober. Thanks a Million for your help in arranging such a wondrous itinerary. We will definitely be coming back again. Regards, Eric

Sree & Sukee Alavattam, New Zealand's Southern Secrets, Travelled on 22nd November 2016

Hi Jane, the trip was AMAZING and thank you for all your reservation help along the way. The hotels were nice but the bed & breakfast were the best. Sorry we could not stop over at Wanaka during our trip. At this point we are back in the US, a little tired from with our trip and working on the gazillion photos that I took. The natural beauty of New Zealand is unparalleled. People there are amazing and so is the landscape. Thanks for making it extra special for us. Cheers Sree and Sukee

Riffi and Rick OBrien, Auckland to Christchurch Highlights of New Zealand, Travelled on 7th November 2016

Kia Ora, Hayley.

We have been back for a month and still remember our trip to NZ with huge fondness. We are so happy that we used NZ Fine Touring for our arrangements. I could tell you and your associates are quite experienced, as you handled our “high maintenance” situations with calm and grace. And, we are very appreciative that you rearranged our tour after the earthquake. We love NZ - it truly is the most beautiful place I’ve ever visited. Thank you for your excellent service. If anyone asks, we would give you and NZ Fine Touring an A+. Thanks, again. Riffi OBrien

Clare Mckay and Ross Mandin, 9 Day North Island Explorer, Travelled on 26th November 2016

Ross and myself would like to send you the biggest thank you! to you and everyone at NZ self drive tours. As you know I wanted to surprise Ross with a "secret holiday" and I had some ideas where I wanted to be, I have always planned all my holidays personally because I felt that travel agents gave a generic experience at an inflated cost and thus was a little sceptical about the whole idea of using a touring company. Your team won me over from the start, the level of service and care taken was AMAZING. The support did not stop when I booked, I really felt cared for during the time between booking and leaving for NZ.

From the time we arrived to left everything went off without a hitch. The gentleman who picked us up really set the mood, he was friendly, professional and just made us feel like we were on cloud 9. All the accommodation was fantastic (location and quality) and the car choice was fantastic (we named her Jade). All in all this holiday has been one of the best we have been on. A few suggestions * Craters on the moon Lake Taupo, was a fantastic little find we made, along with the Huka Honey Hive. I totally recommend these to anyone stopping over in Lake Taupo.

They are both very close the Huka fall jet boat. *The only time we got "lost" was on the day of the Hobbit movie set tour. We went to the I-site not the Shire Rest, and while the instruction did state the address of shire rest the blurb stated that the tours left from the i site and thus thought we had to be at the i-site to be driven up to the set (similar to the canopy tours, where you went to the main office before heading to the forest as a group). Maybe it was just us, but I would recommend a blurb explaining that you can hop on the bus at the i-site or shire rest. *There is free parking at the Auckland bridge climb and bungy main office (105 Curran St, Westhaven, Auckland 1010, New Zealand), I suggest writing this into the blurb to give people options. Once again, thank you so much! Clare & Ross

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Chung Han, Chiew Yen, Pei Xuan Lorraine & Zheng Yang Justin Lai, Customised 8 Day Northern Highlights, Travelled on 21st November 2016

Hi Salli, Thank you for the great help in planning our family holiday to NZ. Very much appreciated your responsiveness, including booking our Hobbiton tickets at short notice and at a discounted rate. We had a great time and would warmly recommend others to consider New Zealand Self Drive Tours. Warm regards, Chung Han

Martin and Charmain Rickerd, Queenstown to Auckland 14 Day, Travelled on 21st November 2016

Hi Jane, We're back in England now, with many happy memories of our time in New Zealand. I want to thank you most warmly for your help in reorganising part of our itinerary during what must have been a very busy time for you. All the arrangements for the trip went very smoothly and the range of accommodation was great (the only unwelcome surprise was at the Hotel Ibis in Wellington, where parking is only available if pre-booked). So thank you, NZFT - we will recommend you. With best wishes, Martin and Charmain Rickerd

Mohd Kassim Mohd Hussain, Yasmin Abd Rahman & Mohamad Haris Roslan, A Customised South Island Holiday, Travelled on 22nd November 2016

Hi Christine, Thank you very much for the great arrangement and planning, the tour was fantastic. Accommodation very nice, especially the stay at Blue Peak Apartments in Queenstown. The tour itself was nicely planed, car rental, pick-ups at the Airports, Train station and Airport drops, Not a single hiccup or problem. I have to thank you for your advise, your patience , and your friendly and professional service. Best Regards, from us Kassim, Yasmin and Harris.

Peter & Wendy Hunter, 14 Day Christchurch to Auckland Must Do Tour, Travelled on 19th November 2016

Hello Louise

Well we are finally home after an exhausting but exhilarating holiday. The hotels were all wonderful and everyone was friendly and helpful. Organisation was fabulous, and although we were often asked if we had vouchers from our travel company, the mention of our surname resulted in a “Hi Peter and Wendy,” and we had no problems anywhere.

Obviously situations beyond our control meant that there were disappointments along the way and we were wondering about refunds for missed trips.

The largest disappointment was of course the whale-watching trip from Kaikoura, but we also missed out on the Milford Sound fly-cruise-fly trip and the Mount Cook glacier trip.

Our TranzAlpine train trip on day one was delayed by 2-3 hours due to problems with the electrics. This involved waiting on board for an electrician to arrive, and during the course of the trip, an announcement was made, apologising for the problems and assuring us that everyone would be reimbursed 25% of the cost.

The drive to Nelson was a bit of a marathon but worth it in the end, and The Sails hotel was excellent. I gather you had probably not used them before, but they were friendly, helpful and the place was spotless and very luxurious and definitely to be recommended.

We loved the Canopy experience in Rotarua, and for Peter, who is very wobbly at heights but determined to “have a go” it was a very positive morning. The guys were excellent and very supportive. For a 70 year old I felt extremely proud of myself, even managing to fly the final Zipwire upside down, to cheers and support from the others so all in all, a great experience; As was the River Dart trip earlier in the holiday.

The weather was appalling with heavy mist and rain, and visibility very poor, but we had a blast! So all in all – Well done you! We enjoyed a brief “respite” with relatives in Auckland and from leaving them to drive to the airport, to walking in our front door, the journey was 40hours! A trip of a lifetime, and hopefully we may return to experience the things we missed. Thank you again for your efforts, we shall recommend you to anyone who might want to come to NZ.

Have a good Christmas and New Year, and we look forward to hearing from you in due course.

Kind regards and best wishes Wendy and Peter Hunter

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Grant Raelene Bolton, Northbound 31 Day Adventure, Travelled on 14th November 2016

New Zealand Self Drive Tours provided us with a very memorable experience. The staff are great to deal with and we even had the opportunity to meet with them in person. We chose the 31 Northbound adventure which gave us the opportunity to have a great cultural experience,great hikes, unbelievable scenery. Accommodation and vehicle hire were awesome. We selected just about every tour option which kept us fully occupied .

After the earthquake in November 2016 NZ Self Drive had to change our itinerary at very short notice, We were diverted from the coastal route via Kaikoura to the inland route via Hanmer Springs and Lewis Pass and we loved it. We will certainly be booking with NZ Self Drive when we return next year. We rate NZ Self Drive Five Star Grant and Raelene Bolton Perth WA

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Deidre & Carl Briesch and Tienie & Rosa De Bruyn, Milford Sound Highlights Tour, Travelled on 14th November 2016

Hi Jane, We had a fabulous holiday thanks to your thoughtful arrangements on our behalf. We were very happy with the accommodation and it was lovely not to have to worry about any aspect of the trip, including the transfers from the train station and to the airport. Your itinerary took us to stunning parts of the country that we will treasure in our memories for years to come. In fact we decided to return to Queenstown and the West Coast as often as we are able in the future. Thank you for a most enjoyable and comfortable holiday. Deidre Briesch

Paul Clough & Fiona Burger, Customised Auckland to Queenstown 13 Day Ultimate Highlights, Travelled on 15th November 2016

Firstly, we would like to thank Shelley for putting together and seeing us through our holiday. The process was smooth and worry free, particularly given the fact that we landed in Auckland the day following the earthquake with part of our itinerary up in the air. Our holiday was absolutely wonderful, and even the cancellation of a few activities due to poor weather / natural disasters did not reduce our enjoyment one little bit. Your company offers a wonderful service and executes it professionally.

You have asked for any thoughts / suggestions, but we only have a few that may not be highly useful, but we thought we had best put them down while we can think of them:

1) When we attended our heli-hike at Mt Cook the tour operator had a few issues confirming our payment. This was partly due to a communication issue on their part with their head office (it was sorted quickly following a few phone calls), however, perhaps including copies of the emails / voucher in the booklet that can be ripped out and handed over to the service provider could be helpful. A number of the places we visited needed to photocopy the booklet you put together as proof of our booking, etc. We had one voucher for the Queenstown gondola/luge event, but that was the only one.

2) The Quest serviced apartments in Wellington were fine, but their lack of parking facilities was a nuisance. We realise this is not unusual in a major city, but $30 for a park in a parking station several blocks away from the accommodation, and one where you could only enter and exit them once, was a little annoying. It was actually a better option to just pay the parking station directly given we stayed on a weekend and they offer better rates than the so-called "discount" Quest was offering. Perhaps putting a warning in the booklet about sorting out your parking ahead of time (the reception closes at 5pm so you can't organise the parking after that) would be really helpful. The location itself was great and very convenient for the ferry and Zealandia (the night tour was amazing by the way).

3) Not that this really is important for you, but the 4WD tour of Edoras (Lord of the Rings) tour from Christchurch was pretty poor. Even though they said we would be picked up from our hotel at 9am and returned by 5pm, we were not back until 7pm. The lunch was atrocious (and was not provided until after 3pm), no water was provided on the tour (and we were wedged in their vehicle for hours on end) and frankly we couldn't wait until the tour was over. If you ever encounter customers with medical conditions such as diabetes, etc. I would highly recommend that they avoid this tour. We have provided feedback to the tour operator, and your customers choose what they want to do, but this tour should be attended with caution.

Other random feedback about your service: - Tour booklet (physical copy): awesome and extremely handy - Customer service: excellent. Every enquiry put through to your team either via email or phone was dealt with quickly and kindly. Our change in itinerary due to the Kaikoura disaster led us to Hanmer Springs, and the motel your team organised was brilliant! At no stage were we stressed about any changes as we felt confident your team was all over it. Your service meant our holiday was stress-free, even in the face of events beyond anyone's control.

Uncle, our greeter at Auckland airport when we arrived was excellent. What a lovely gentleman and that simple service guiding us to the hire car desk and handing over the tour package was lovely. Thank you once again for organising our self-drive holiday; it was wonderful. We will highly recommend your service to anyone we meet thinking of a driving tour of New Zealand. This package provided the perfect holiday for us given it was our very first visit to New Zealand. We honestly feel like we had a holiday, not a whirlwind visit, and that is a testament to how well constructed the tour itinerary was. We hope your business is not slowed by the recent earthquake event, and wish your company all the best in the future. Kind regards, Paul and Fiona.

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Beth Van Zant, Peter Keith & Craig Hunter, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 17th November 2016

From start to finish, our 10-day tour of the south island was amazing! The motels used were perfect for what we needed. Jane did a fantastic job in setting everything up. She went above and beyond by scheduling a north island tour for us that we inevitably had to cancel. I would use this service again in a heartbeat.

Jeff Hockley & Christopher Bryg, Customised Taste of the South, Travelled on 15th November 2016

Hi Salli

Thanks for your excellent tour arrangements – we had a great time – we both agreed that there was too much to do in the time but it was after all a 'taster' so now we know where to go to for a longer stay next time.

Some notes: Our pick-up driver at Christchurch airport was excellent – he even took us on a 30 minute tour of the city on the way to the hotel so we could orient ourselves, and see some of the awful devastation caused by the earthquake. He was very informative, and efficient – as he also was when he picked us up on the next morning for the train trip.

Day 1:

Bella Vista Christchurch was quite nice – we had to wait over an hour or more to check in as there were police and special personnel trying to find accommodation for those affected by the big earthquake and landslides of the day before. We understood – some were distressed, so we just went for a walk and came back later.

Day 2:

Trans Alpine – good seats, tickets waiting for us. Sunny to start, miserable fog and rain in the middle, sunny at the end. Perfect.

Car hire efficient: we changed models from the one allocated. No problem with that.

Aspen Court Franz Joseph superb –we were upgraded to a two-bedroom unit with spa. Heaven.

Day 3:

Franz Josef to Queenstown via Wanaka – we took so long doing walks and sightseeing that we didn’t get to Wanaka until nearly 7 pm – no chance of a catch-up with you. Phoned ahead to Queenstown to say we would be late arriving – they left a key for us under the mat. No problem there.

Highview Apartments in Queenstown – really poor, and this was disappointing as it was the most expensive. Very tiny room, minimal facilities, and having to wash dishes in a bucket in the bath was a bit third world. And no parking. But we loved Queenstown and enjoyed our stay there.

Day 4:

Queenstown to Te Anau: lovely sunny day, superb scenery (you really have too much of it!), a bus trip to Milford (rain, rain, rain but that’s normal).

Bella Vista Te Anau really nice – comfy.

Day 5:

Te Anau to Dunedin – sunny, Cable Court Motel was good too – a long walk to the city centre, but that was OK with us.

Day 6:

Dunedin to Mt Cook – even better scenery if that was possible – brilliant sunny day –arrived late as usual.

Mt Cook Lodge unit was lovely with a view of the mountains outside the door. They misinformed us about meal times, so we almost missed out on dinner: had to plea to the manager to get some food. Worked, though!

Day 7:

Best day of all – superb sunny weather, long walk to Mt Cook – all the touristy stuff, which meant we arrived late as usual in Christchurch but we phoned ahead again, and they left a key for us.

Day 8:

Car return at the airport was efficient and quick. Please inform future clients that there is no petrol within 5 km of the airport – we thought we were in good time for our flight but had to go back into the city again to get petrol which was time we couldn't spare. Home again!

All your brochures, maps, contacts were excellent. We didn't really need a GPS in the car as signposting is very good. Needed it for Christchurch but it was really inefficient as it kept asking us to go down one-way streets the wrong way, or into streets which didn't exist. We coped.

Next time:

Longer stays in places as there is so much to do. Everything you said would happen, did happen – such a load off our minds. And you have way, way, way too much scenery. We would have made all our arrivals earlier if we didn't have to stop so much to admire the views. Thanks again - Jeff and Chris

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Michael Lasher & Linda Wilhelm, Auckland to Christchurch 11 Day Splendour, Travelled on 13th November 2016

Hello Laura, I wanted to post a comment on your company’s website but didn’t see an option to do so. I also wanted to say thank you for the quick refund! We just wanted to say thank you for the most enjoyable trip we have ever had. All our accommodations and tours were nothing less than First Class. Although we were unable to go to Kaikoura because of the earthquake, our re-route to Hanmer Springs was wonderful. And we couldn’t have asked for a better person (Laura Davidson) to help us get through that hiccup in our trip. We absolutely loved the drive that started in Auckland and ended in Christchurch. This was definitely a great way to see the country and meet many wonderful Kiwis along the way. We are already talking about a return trip to New Zealand! Thank you again for everything! Linda Wilhelm and Mike Lasher

Joan & Gary Whitaker, Auckland to Christchurch 15 Day Explorer, Travelled on 4th November 2016


I can't thank you enough for planning and executing a flawless trip of the North and South islands. When I say everything was perfect, I mean it was spot on. If someone was to meet us at the airport or train station or pick us up from our hotel, they were right there every time. No question at all. The hotels you selected for us were perfect. Each had such lovely rooms for us. Sometimes they were so nice we didn't want to leave. The activities and tours you recommended were all wonderful.

In addition, the trip was well paced. Even on days with a four hour or more drive was so enjoyable because the scenery is so beautiful. Regarding your staff, on the two occasions that we had questions and called your office, your staff was so kind and helpful. This was especially appreciated the day after the earthquake in Kaikoura. Since our return to the USA, we have told everyone that they should go to New Zealand AND they should contact  New Zealand Self Drive Tours to organise it for them. You guys are rock stars. Thanks again for making this the trip of a lifetime. Joan & Gary Whitaker

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Peter Leafman and Margaret McDaniel, 22 Day Discover New Zealand, Travelled on 3rd November 2016


Margaret and I are back in the states, slowly recovering from a day and a half of travel to get here. Was all that time in a metal tube travelling at 36,000 feet worth it? Without a doubt! We both want to thank you for the excellent trip you arranged for us in New Zealand - it far exceeded our expectations. Your attention to detail and organisational skills exponentially added to the wonders and beauty of New Zealand. Plus your ability and willingness to make last minute changes made for an excellent ending to our journey; the extra day at Franz Josef along with a full day in Christchurch worked out perfectly.

We were so happy to be able to meet you face to face, albeit under circumstances that we wish not to repeat (hopefully never to leave an item on an airplane again), it was just so good to put a face with a voice.

In our 22 day itinerary we both would have just two things we would do differently, one of which we discussed; 1) the Albatross Hotel, while nice, was not a great location, and 2) we both felt the nighttime tour of Zealandia was overrated - while our tour guide was very knowledgeable and enthusiastic there was really very little to see. A day time tour would most likely yield better viewing. Could have been the wet night we were there but not sure.

Regardless, we thoroughly enjoyed all the other excursions and glad we did the Queenstown TSS Earnslaw cruise and BBQ dinner which occurred on my birthday. While it was touristy, the boat ride was fun and the BBQ was excellent with the added bonus of the farm tour and sheep shearing demo - made for a great evening. Continued happiness in your life in Wanaka, and on the off chance Margaret can recover from the trauma of the earthquake (what's a trip to NZ without an earthquake?) maybe we'll see you sometime in the future. Happy holidays. Peter & Margaret

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Ted & Marlene Coulis, South Island Adventure, Travelled on 20th October 2016

We were so lucky to find New Zealand Self Drive Tours as a resource for planning our once in a lifetime trip. Salli Smith was incredibly informative, knowledge and flexible creating an itinerary that specifically addressed our wish list. She made quick adjustments and offered many helpful suggestions of activities, routes and highlights in each city. As we learned more and did other research, Salli was incredibly responsive to our every request and question. She was also there for us during the trip when we had a few questions. The trip was outstanding and I wish New Zealand Self Drive Tours could plan all of our other trips! We would highly recommend them as a resource and if you're lucky enough to work with Salli, you'll be in great hands!

Sharifah Farah Alsree, Nur Afiqah Adulrahman Adil and Siti Raudhah Matasir, A Customised South Island Holiday, Travelled on 30th October 2016

Thank you for everything ! I must say it has been an amazing experience for us here in New Zealand. We went for the Christchurch gondola and took the tram on our last day here. In any case, I want to say that all the activities arranged and the motels booked for us was superb and beyond our expectation! Comfortable and close to places of interest and eateries. I must say that we loved Queenstown, Wanaka and Tekapo the most :) Thanks much for all the assistance Christina! You've been a great help and we really enjoyed this trip! Regards, Farah

Patricia & Kim Kasdorf, Customised 22 Days North to South Self Drive Tour, Travelled on 27th October 2016

My husband and I just returned from a fantastic 22-day self-drive vacation in New Zealand. Many thanks to Michelle and the New Zealand Self Drive team for helping us plan our trip. This was our first time in New Zealand and they gave wonderful recommendations on places to go and things to do and also made reservations for lodging, cars, ferries and activities.

We were impressed that there was not a single glitch our entire trip except for the GPS dying about 3 days before trip end. We called the NZ Self-Drive office and they arranged for us to pick up a replacement at the nearest car rental office. We practically were met at the door with the new GPS and were in and out in 5 minutes.

We were asked many times on the trip what we had most enjoyed so far. It was impossible to say because we enjoyed everything we did ... seeing the magnificent Kauri trees in Waipoua Forest, taking tours of Hobbiton and several Lord of the Rings filming sites, visiting the thermal pools in Rotorua, International Antarctic Centre in Christchurch, the Tasman glacier boat ride at Mt. Cook, overnight cruise on Milford Sound and much more!

But maybe best of all was driving at our own pace, soaking up the beauty of the country and meeting friendly, helpful people along the way. We heard many compliments about NZ Self Drive Tours from the various business people they worked with to make our arrangements. We agree and will definitely call again to help plan our next trip to New Zealand.

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Derek & Nancy Parker, Tailored New Zealand Tour, Travelled on 17th October 2016

Our trip went without a hitch, thanks to Laura Davidson, despite a major earthquake while we were in New Zealand. Fortunately, we were on the west coast when the quake occurred on the east coast. Although there was some concern about whether or not the train from Greymouth to Christchurch would be running, it turned out to be okay.

Although all of our accommodations were good to great, I would say that our favorite stay was at the Fiordland Lodge at Te Anau. We spent three wonderful nights there. It's a spectacular building and the meals were outstanding, served by personable and more than competent staff. While there, we took the Milford Sound cruise on a beautiful sunny day and hiked through a beech forest on the Kepler Track on another day. Our time in New Zealand exceeded expectations, and we are reliving our memories as we share them with family and friends.

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Wayne & Holly Lillico, Customised Cape to Capital Self Drive Tour, Travelled on 20th October 2016

Hi Louise,

We had a wonderful time on our trip & all the arrangements went smoothly Thanks for all your work. Hotels were good with cooking facilities in almost all. Only problem was the number of times we ended up in a handicap room (guess they thought it would help the old folks) Best lodging was in Whitianga & Wellington. Weakest was Christchurch for future planning. All in all excellent organising on your part next time we will choose a drier time of year.

Cheers Wayne

Gary & Patricia Nederveld, New Zealand Discoverer North to South Self Drive Tour, Travelled on 21st October 2016

Pat and I had a marvellous 22 day tour from Auckland south to Queenstown, thanks to Michelle who suggested activities and made arrangements to our preferences. We anticipated a terrific trip and learned to love New Zealand... people were very friendly, we learned a lot, and the seascapes and landscapes...breathtaking.

Gordon & Janet Kellett, A Customised Ultimate New Zealand Self Drive Tour, Travelled on 25th October 2016


Our excursion in New Zealand was marvellous. From our welcome greeter at Auckland airport to our 5:30 AM transporter to the Christchurch airport, we found the people of New Zealand to be warm, open, friendly, helpful and kind. Every motel owner was welcoming and charming. Our favorite accommodation was Quest Central in Rotorua. Another favorite was Omau Settlers Landing at Cape Foulwind, which would be very nice in summer. We were there in the rain after being detoured by the earthquake. All other motels/hotels were very good. Our experiences varied, but each were rewarding to 70 year old tourists.

Given my limitations of an arthritic knee, we did short hikes to see gardens, waterfalls, glaciers, and Mt. Cook. We strongly recommend the gondolas at Christchurch and Queesntown. My favorite excursion was Cape Kidnappers Gannet Beach Adventure. My wife's favorite was the Doubtful Sound trip, as we experienced a full rainbow over Lake Manapouri. We visited Auckland Museum which gave us a good introduction to Maori history and culture as well as Natural History of New Zealand. Later we toured TePapa, which is the best showplace of New Zealand museums. Unfortunately for us the Maori Marae was closed that day. We visited other small museums and found them informative: Waipu, Arrowtown, Kauri were the best. Your guide book on the self-drive tour with accompanying pamphlets was terrific. Each evening we would scout out the driving route for the next day and select the activities we wanted to do. We missed out on some of them due to need for a long or arduous hike (i.e. Cathedral Cove) or we felt were too expensive (i.e. Jet Boat ride). But, overall we felt we missed out on little. One additive piece you might consider adding: Today's major event at (city name) is .........! We found streets blocked and detours up at Oamaru due to the Victorian Festival. We also ran into a Marathon at Auckland and Napier causing traffic changes. In regard to your "Tour Driving Directions," we used the included New Zealand Touring Atlas as backup. It was very helpful. A few times we went off grid thinking we could take a shortcut. But, we found your guide directions to be the best routing with the least traffic. Unfortunately, your turn by turn directions do not give approximate distances between turns. They would vary between 1 block and 65 km. Occasional warning mileage would help the navigator. Lastly, we drove from Nelson to Havelock over Queen Charlotte Drive in the rain. On our return trip to Blenheim, at Havelock we chose to stay on State Highway 6. I had no desire to do the Queen Charlotte Drive a second time. The earthquake experience was memorable. We were glad to be in Blenheim and not Kaikoura. One day later and we would have been. For us the detour to Cape Foulwind and Arthur's Pass was a pleasant trip. Then finding out that you do keep tabs on us when Camelot Inn reported us missing. That was reassuring. Weather was detrimental on only three occasions. First, we did not see Abel Tasmen due to rain, wind and rough seas. Second, although we did get our tour of Ulva Island with Peter Tait (accomplished on arrival; was instructional and rewarding), the next day torrential rain fell. Third, we had a rainy day in Christchurch, but we were able to see the Botanical Garden and Tannery Mall. On arrival the afternoon before, we went to Willowbank Wildlife Reserve where we enjoyed seeing Kiwi and Kea. There are so many spectacular vistas to see. We started monitoring the atlas for marked lookouts to anticipate pulling off the highway. For us the very best drive was from Queenstown to Glenorchy/Paradise. Next best was a tie between the approach the Mt. Cook or the approach to Queenstown from the south. For a panoramic view we especially enjoyed going up atop of Mt. John near Lake Tekapo. But, just as mystically lovely was the Red Tussock Conservation area on Mossburn Five Rivers road with the tussocks waving in the wind. The rental car was perfect. It was seamless getting the car in Auckland, dropping off the car at the Interisland Ferry, picking up the car in Picton, and dropping the car off in Greymouth. Every EuropCar Rental agent was cheerful and helpful.

Lastly, we want to give Kudos to the Balmoral Lodge Motel receptionist for there gracious handling of the booking mistake. With your help, they were able to redirect us to the Tower Inn nearby. They went beyond expectations making sure we were taken care of.

Finally, we will strongly recommend your agency to all our friends interested in visiting New Zealand. As I daily posted on Facebook, several of my friends showed early interest in your company. I will be telling them about the many reasons to use you. If you have any specific questions, please don't hesitate to email your inquiries. I would be happy to answer them. Thank you for a splendid trip. Sincerely yours, Gordon Kellett

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Rich Osiecki, Customised 27 Day South Island Encounter, Travelled on 24th October 2016

The lodgings throughout the trip were great - perhaps at a level a bit higher than I usually use but I’m not complaining. Peter and Iris were great hosts on Stewart Island, and I lucked out by having Peter one-on-one during the Ulva Island visit (where we did see a real, live, in-the-wild Kiwi.

One down point is that The Quality Suites motel in Kaikoura suffered significantly from the quake (just based on my observations - I’m sure there will be an official assessment). Also enjoyed the 4WD Safari in Wanaka (pass the word on to them that George Scott was a proper host and good driver). We were in Kaikoura during the earthquake and enjoyed the warmth and efforts of NZers for what they provided for travellers stranded in Kaikoura and during the subsequent boat ride to Christchurch, as well as having a place to stay plus meals to enjoy upon arrival in Christchurch. The emergency services which became active after the quake were very effective, keeping a potentially bad situation very civilised and safe.

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Kent Chen and Ooi Ling Leong, Auckland to Christchurch Highlights Tour, Travelled on 6th October 2016

6 Oct - 23 Oct 2016 (Awesome 18-day trip - North & South Island of NZ) First of all, we have to admit that we were so lucky and happy to have found this website when we first started to do some research on the road trip in NZ. As this was our honey moon trip after we got married in October 2016, we really hope this would be the best of the best travelling experience for both of us.

Eventually, it turned out to be way awesome than what we expected. Jamiee was the personnel who we engaged when we started to enquire on the road trip and etc... She was really helpful and whenever we posted questions to her, she would respond to us promptly and patiently. The coolest thing was we could totally customise our tour and with the first scratch of draft tour/route that we sent to her, she did not change much and she tried her very best to accommodate all our requests pursuant to our budget and on top of that she would also recommend/propose which place to stay, which car rental agency to pick for, what else should we go etc..... We felt so relieved as this was our first time stepping in to NZ and we wouldn't want all these uncertainty to ruin our trip, worry not, she modified our draft while maintaining the tourist-must-go spots to save us all the hassles (by booking all the hotels/car rental/entrances to some tourist spots/transport etc...). Thereafter, upon finalising the itinerary, Salli came into the picture in which she was super nice and passionate in answering all our queries including the payment method. She also gave extra tips on how was the traffic condition, weather etc.... No regrets, we love our entire trip without any complaint and hesitation. The hotels they booked for us were way higher than our expectation (most of them were studio apartment/unit which come with a fully equipped pantry/kitchen) and the car (while being budgeted) was comfy and we were able to travel safely with 2 huge luggage. Simply because we made the right choice by engaging NZ Self Drive Tours (Don't get me wrong, when I said this, I didn't get any commission by promoting them, they were really helpful, in all ways). Eventually, I fell in love with NZ, every place, every scene and all the friendly people there. Though the price of the food was on the high side (perhaps only the tourist spots), the rest were awesome, unforgettable and awe-inspiring. Once again, thanks so much for the assistance which save us all the hassle. We enjoyed every piece of the journey and we will definitely come back to NZ again.

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Doug, Ross, Bev & Donna Emek, Customised Auckland to Queenstown 21 Day Self Drive Tour, Travelled on 12th October 2016

Hi Shelley,

We just got home today after a wonderful trip to Hawaii and New Zealand. We wanted to thank you for all that you did to arrange our driving tour. Everything was perfect, from the pick-ups at the airport and train station, our accommodation, the trains and the activities we chose. Not a single hiccup or problem!

We had a fantastic time and managed to add a few things in ourselves, including driving to see the Kauri trees after we left Paihia. As you know this was our second driving tour of New Zealand, and we’ve already decided we have to come back again as there is still more we want to see, and perhaps spend another day or two in several places, including Wanaka! What a beautiful place! Sorry we missed seeing you there when we dropped in at your office but we understand you were on vacation that week. We could also have spent another day or two in Paihia, Rotorua, Wellington, Christchurch, Franz Josef, Te Anau and Queenstown, and next time we would like to go to Dunedin and Invercargill.

Anyway, thanks again for everything. It was a great trip.

Best wishes, Doug & Bev Emek Ross & Donna Emek

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Johann Schuster, 28 Day Discover New Zealand Tour, Travelled on 4th October 2016

Hi Jane

Thank you very much for your concern. The tour was fantastic. Accommodation very, very nice, real Gems, all the Heritage houses. The tour itself was nicely planed, car rental was well organised, and all the other bookings like Doubtful Sound etc properly booked. And what should I say about you? Although you destroyed us terribly in the last game (Rugby), I have to thank you for your advise, your patience , and your friendly and professional service.

Best Regards and Kia Ora Hans

Benoit Soucy and Dunja Schelper, Iconic North Island Tour, Travelled on 29th October 2016

We greatly enjoyed the entire trip. Everything was superbly organised and everybody was exceptionally nice. The accommodations were all luxurious and the breakfast options plentiful and very tasty. We particularly liked the Kamahi Cottage and its owner Elisabeth Cowan. She is a delightful and stimulating host with a great degree of knowledge.

Unfortunately the quality lessened at our last stop, the Puka Park Resort. The breakfast buffet was clearly inferior and they demanded an unacceptable credit card surcharge. The most luxurious accommodation we had on our trip, namely the exceptional "Peppers on the Point" suite hotel we had in Rotorua. We had a spacious very modern, romantic suite with fireplace, all the amenities and a perfect outlook directly on Lake Rotorua, complete with outdoor Jacuzzi. The staff also was extremely nice. All was super and we were very pleased. Thank you very much for an unforgettable experience!

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Coral, Phil & Tim Musgrave, Custom Family Tour for the Musgraves, Travelled on 10th October 2016

From the moment I contacted you to organise a complicated itinerary I knew I had chosen the right company. 4 weeks, 2 islands, trains, planes and automobiles. I provided dates and a list of things we wanted to do and you guys put it together. I could never had done this myself and I am used to booking independent travel.


When we arrived at our first motel the package containing our itinerary, maps, vouchers and leaflets was waiting for us and it was so useful to have it all planned out for us, with estimated travel time and suggestions where to stop off en route. The cars provided were of a high spec and really comfortable, important when driving for along time and we are all tall.

The accommodation booked was without exception clean and comfortable. Hosts at all motels were helpful and friendly. Waipoua Lodge was amazing and really worth the treat. My only regret? We only had one night there.

The two train journeys with Kiwi Rail on the south island were awesome and the level of service from the staff at the station and on the train was second to none. Just so sorry that one is out of action post earthquake for a while. All pre booked activities were excellent, the Wilderness Jet Boat Safari will be the outstanding memory.

I am so glad we chose to use Real Journeys to visit Milford Sound as it is a long drive - rather than self drive. This way the designated driver got a rest and to see the awesome scenery. And Milford Sound is wow just wow even if it was a very long day trip.

Hobbiton was brilliant and top tip here, book the last day tour as you get the place to yourself unless you can get the evening banquet tour of course. I would not hesitate to recommend this New Zealand Self Drive Tours to anyone planning to self drive New Zealand

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Ken O'Neill, South Island 23 Day Self Drive Tour, Travelled on 9th October 2016

Thanks to Hayley and all the staff at NZ Self Drive Tours for a wonderful 3 week holiday in the South Island. The car rental, accommodation and the optional tours were all ready for me when I arrived. A very well organised trip. Brilliant! Ken O'Neill

Tapan, Anubha, Susmit Bhowmik, Sylvia Zhang, Southern Lakes and Tranz Alpine 6 Day Circuit, Travelled on 9th October 2016

It was certainly an amazing trip. I do recommend everyone. Especially Shelley was wonderful. She did take care of all of our tantrums. Thank you for everything.

Katharin and Guy Kuhn, Northern Highlights, Travelled on 2nd October 2016

We had a good trip and enjoyed the well plan schedule provided. The only disappointment was not getting the HOBBIT Inn which we were much expect. But it was not caused by New Zealand Self Drive Tours. We recommend everyone to take a planned vacation as we did.

Randy & Pamela Lansing, Tailored Auckland to Queenstown Highlights, Travelled on 12th October 2016

Our trip to New Zealand was truly amazing. Laura Davidson did a great job in helping us plan our trip. The only thing I would recommend is that the driving instructions be a bit more thorough. You should give the distance between turns. Our GPS was outdated and had us literally going down farm paths. However, the wonderful atlas saved the day. It was truly the best holiday we have ever had and we would definitely recommend New Zealand self drive tours. Thank you!

William & Sharon Cattie, Customised Length & Breadth 35 Days North to South Tour, Travelled on 6th October 2016

Hi Shelley,

Thanks for taking time on your day off to meet with us near the end of our trip. As we mentioned then, everything had gone smoothly for the first 4 weeks of our trip and that continued for the final week. Before you set our itinerary, we discussed the types of hotels we preferred and all of your choices were of that kind of accommodation and very convenient locations. Everything went smoothly with all of the transportation-airport pickup/drop off, car pickup/drop off and TranzAlpine train.

Scheduling the latter from Greymouth to Christchurch was a more interesting direction and something we would not have known by ourselves. We also enjoyed the intimacy of the Footwhistle Glowworm cave after seeing the large car parks for the larger venues. Also, suggesting we take an early cruise on Milford Sound avoided the crowds waiting to board in the afternoon. We feel like you helped us see much more of New Zealand than we would have if we planned the trip on our own as we usually do when travelling.

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A trip to remember, thank you. | Marie Johnson | Discover The South Island | Travelled on 12th February 2018

We would like to thank Lauren for all her help and understanding in organising our trip to the South Island. We had a brilliant holiday seeing somuch beautiful scenery, rivers,lakes, mountains, glaciers.  

We particularly enjoyed seeing the blue whale, penguins, touching a glacier and our trip to Doubtful Sound. All the accommodation was very comfortable with a good variation from hotels, motels and tree houses. A trip to remember, thank you.

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Anne and Stephen Little, Discover New Zealand Tour , Travelled on 22nd September 2016

Firstly, a huge thank you to Hayley for organising the trip, very prompt in responding, and had some great suggestions for activities. We were so impressed by how well things worked, from the initial greeting at Auckland, the accommodation, the selected tours and the ongoing support through the trip. The detailed itinerary was fantastic, just walked into the hotel reception or tour booking office with "the book" and never had any hassle - it all just worked. We had an awesome holiday, some great trips and sightseeing tours - many exceeded my expectations, saw a lot of wildlife, did a lot of walking, enjoyed seeing the natural beauty of NZ. I have passed on your details to friends who have expressed interest in touring NZ, and would not hesitate to contact you when we visit NZ next time. Thank you, Anne.

David & Esther Newcombe, Christichurch to Queenstown 16 Day Self Drive Tour, Travelled on 30th September 2016

We want to thank Michelle Chave for arranging the most amazing time for us in New Zealand’s South island. The rep was there to meet us with our tour package when we arrived in Christchurch. All the accommodations she recommended were perfect for us. We were greeted at each one and had no problems checking in. A highlight of the trip was Ulva Island. Peter Tait provided a superb 4 hour tour and was quite entertaining. His knowledge of the island made it quite fascinating.

Doubtful Sound was another highlight. We saw a sea lion colony and a pod of dolphins. But the best part were all the cascades and waterfalls due to the rainy weather. It’s one place where you appreciate the rain! And of course the food and crew of the Fiordland Navigator were superb. Our last 4 days at the Millbrook Resort were a treat. It actually snowed the day after we arrived, making the mountains even more spectacular. Queenstown and Arrowtown were both fun. The day trip along Lake Wakatipu to Glenorchy was spectacular. We highly recommend it. Our meal atop Queenstown’s Skyline Gondola was memorable. I’ve never seen such a buffet selection. And you can’t beat the view! The Rav 4 was an ideal vehicle for the South Island. It was comfortable and we never worried about dirt roads. The South Island is a truly beautiful place wherever you go. Thanks again Michell for helping us to have a carefree adventure. We would highly recommend you and New Zealand Fine Touring to anyone considering a visit to New Zealand. Cheers! Dave & Gina Newcombe

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David & Craig Harrich, A Taste of the South Self Drive Tour, Travelled on 22nd October 2016

We finished our trip and overall we where very please with the accommodation. The only snag was on the first day. We were greeted at the airport and brought to our accommodation. But the next day we had to make our way back to the airport to pick up the car. It would have made much more sense to get the car on day 1. The only other issue was a one way car return charge. We picked up the car at Christchurch and returned the car at Greymouth. The care rental company tried to hit us for the $50.00 charge. I called NZSDT and they cleared up the discrepancy. All other aspects of the trip were wonderful and I would use this service again.

Linda and Cameron Lyon, Customised Southern Coast and Stewart Island Nature Tour, Travelled on 26th September 2016

Everything was very well executed in terms of the arrangements. The hotels were good and very comfortable and close to restaurants etc. the tours worked well. We especially liked the Stewart Island Lodge - it is very comfy and both hostesses were really warm and helpful. Wendy particularly went out of her way to make sure that we could leave the island which was problematic because of the fog! We both enjoyed our holiday very much. A big thank you to Salli for organising it. Linda Lyon

Erich Papai and Family, Ultimate New Zealand Self Drive Family Holiday, Travelled on 21st September 2016

Hi Hayley, We have spent the last 4 months travelling around the world, and the 42 days we have spent in New Zealand were just amazing. Everything from the first contact with you, planning our tailored made self drive tour until our flight back home worked perfectly. We enjoyed also very much the possibility of the "last minute" changes in our tour, where our second daughter joined us during her school holidays on her study exchange program. This was really a great time and we had so much fun that we will never forget. Thank you for the opportunity to get to know your beautiful country and for all the new experiences. It really was a once in life time holiday and except one day, we were lucky with the weather as well. Even though we have spent almost 1.5 months travelling around New Zealand, we will for sure come back, because there are so many places that just need more time to explore. One more time a big thank you. Erich, Daniela, Alexandra and Barbora

Kerri Hutchison and Alyssa Hutchison-Mitchell, Southern Explorer Christchurch to Queenstown, Travelled on 23rd September 2016

My 12 year old daughter and I had an amazing time. All the accommodation and pre booked tours were perfect. Every thing went to plan thanks to our consultant Shelley. The extensive literary made for an exciting, enjoyable and hassle fee holiday.

Bryce and Cassie Jensen, A Customised New Zealand Tour, Travelled on 13th September 2016

First of all Christina, thank you so much for organising all of our trip details. You were amazing and very quick to respond. Our trip was definitely the trip of a lifetime! We got all of our activities in without any weather interruptions! We really enjoyed all the scenery, other than the scary, sharp, curvy roads on the "wrong" side of the road throughout New Zealand! We were able to enjoy 3/8 of the great walks: Tongariro Alpine Crossing, The Kepler Track, and the Routeburn Track. We loved all three. We really didn't need a guide on the Routeburn since the trail was clearly defined, but it was great getting to meet another couples and learning a lot from our guide.

The water is so clear and blue! It's so beautiful! I think our favorite areas were Mt. Cook, Milford Sound and Queenstown. In Mt. Cook, we hiked to the Hooker Valley Lake which was breathtaking! We didn't quite get enough after that so we hiked 2200 steps up to the Red Tarns for a magnificent view of the mountains and valleys! Milford Sound was stunning! We got lucky and had a beautiful sunny day! We are so glad we made the long trek! And we just loved the vibe of Queenstown! We would love to explore there a little more next time! We also really enjoyed hiking on the Franz Josef glacier. That was a cool experience! We can't wait to come back next time and take more time exploring the south island! Thanks again for the hard work!

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Frances & Denis McFaul, 18 Day Cape to Capital New Zealand Tour, Travelled on 8th September 2016

Cape to Capital 18-day Tour. Our thanks to Jane whose meticulous planning ensured our trip went smoothly. Jane always promptly replied to our queries and double checked our plans with us. Having everything pre-booked made our travels so much easier. We didn’t have to worry about taking time out looking for accommodation or finding things to do. It was also really useful to be able to pay our trip in installments on line. It was lovely to have been met at the airport by “Uncle” who gave us a few tips for our stay in Auckland. Another surprise was a car upgrade from a Corolla to a diesel Ford Territory. This made for comfy and economical travel.

We had no problems with any of our accommodation or tour bookings. We enjoyed all the planned day tours which included Auckland Harbour Cruise, Discover the Bay Hole in the Rock Cruise and our scenic flight to Cape Reinga, Waitangi Treaty Grounds, Driving Creek Railway and Potteries and Mitai Maori Village experience. The City Highlights Inspiration Half Day tour was also exceptional as we had our own guide for the morning tour. Unfortunately, the flight to Cape Reinga could not land due to wet ground. We weren’t surprised about this given the time of year (Sept) that we travelled. Overall the accommodation was excellent. The motel room in Tairua was considerably smaller than the other places we stayed. If staying longer than one night, we would suggest booking a larger room. In hindsight, as we are not very much into wines, we would have only stayed one night in Martinborough and had another night in Wellington. Our attempt to visit Cape Palliser from Martinborough was hampered by wet weather and washed out roads. It may be worth considering a winter and summer option for this leg of the journey. We appreciated the tour book containing detailed instructions of our itinerary and bookings. We didn’t really use the driving directions given. On a couple of occasions these seemed a little confusing. For example, when travelling to Snells Beach and Rotorua. The road atlas was our preferred map and was much used. We thoroughly enjoyed our trip and would highly recommend your company to others. Frances and Denis McFaul

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Jon & Lori Jacobs, Natural Highlights and Walks of New Zealand, Travelled on 15th September 2016

Thank you Shelley! We ventured from Port Angeles, WA, USA to celebrate our 40th wedding anniversary exploring New Zealand on this self-drive road trip. We told her our desire to hike, be outdoors and stay in rustic accommodations. She set us up with an itinerary that was extremely memorable. We travelled through the major parts of both islands. Each destination was completely different and a surprise since we chose not to research the next location. We found our favorite eating experience. The "Mussel Pot" in Havelock. We would highly recommend booking this type of adventure. Shelley, many thanks! Jon & Lori Jacobs

Bruce & Sandra Estrin, 23 Day Discover New Zealand, Travelled on 1st September 2016

Thank you for a great time. Everything was set up beautifully. We really wish we were still there! Natalie did an excellent job for us in setting up accommodations, itineraries and assisting us in getting from one place to another.

George and Jill Phillips, 15 Day South Island Spectacular, Travelled on 3rd September 2016

Hi Charlie, Well we made it home safe and well. Thank you for putting together such a wonderful package, both my wife and I thoroughly enjoyed every minute. I don't believe there was any element that we did not like but we were disappointed in not enjoying any of the helicopter adventures because of unsuitable weather conditions. We did make up the time with other activities which were enjoyable as well. The whole part of the South island that we saw had us in awe of your beautiful island and we will certainly be returning some time in the future. Once again Charlie a Big Thank You George & Jill Phillips

Hewetson Family, 15 Day Family Highlights Tour, Travelled on 13th July 2016

We had a fantastic holiday - we loved New Zealand and all the arrangements worked without a hitch. We're looking forward to coming back sometime!

Lori Zucchino, Mark Maier and Dana and Evan Maier-Zucchino, Customised Self Drive Tour, Travelled on 3rd July 2016

Hi Charlie! I've been looking forward to writing this feedback to you about our trip because I LOVE reliving all the wonderful sites and experiences. I'll start with accommodations. We liked ALL of the accommodations that you booked for us! They were all spacious, clean and well-located. Unlike properties in the USA where website photos often exaggerate features, I found that the photos on the websites didn't do justice to the rooms. I was always positively surprised. Some specifics: We especially liked Punga Grove in Franz Josef. The location is lovely and the patio at the back of the apartment with lush rain forest growth was beautiful. We could look out our loft bedroom in the morning and see the snow-capped peaks! Another notable property was the Quest in Wellington. The building is charming and historic. The rooms have high ceilings and huge windows.

The family-owned Fenton Court was the least "fashionable" of the properties but it was very clean and spacious. Also, the family (husband and wife) who own and operate the property were exceptionally service-oriented. They went out of their way on a few occasions to be of service. Almost all of the properties had very good to excellent service. The one exception to this was Blue Peaks in Queenstown. It wasn't just that they wouldn't give us a late checkout, in general they were rather disinterested in us and any inquiries we made. Also, they did not let us know that our hot water was limited to the internal tank. We ran laundry and showered on our first morning and Dana, the last person in the shower, had a freezing cold experience. It would have helped to know in advance. However, that is an excellent location with beautiful views of the surrounding snow-covered peaks. One final item. It's not necessary, but I really do enjoy coming back at the end of a long day of sight-seeing to a newly tidy room. Of course the motels, Fenton Court and Punga Grove did provide this service. I understand that being apartments, some of the properties do not offer this as part of their regular service. However, the Quest Apartments (Wellington & Christchurch) did provide the daily room refresh. The Waldorf in Auckland and Blue Peaks did not. At Blue Peaks we were required to take our trash to the dumpster on the morning we checked out. (That's OK, we take out the trash at home!) I hope this is a helpful review. Please don't focus on the few negative comments. The accommodations were great and definitely exceeded my expectations! A few words about our transportation services. Uncle, who picked us up at the Auckland Airport was great! Warm, friendly and accommodating. He patiently waited when we picked up Evan at his apartment. We went to see the rooms Evan lived in for 4 and a half months and took some pictures. Uncle was gracious and understanding. Karen, who picked us up at the airport in Christchurch and took us to the Trans Alpine train a couple days later was lovely, timely and helpful. Our coach drivers were safety-oriented, courteous and informative. They stopped for photo-taking, rest rooms and refreshments, often pointing out sites and describing features of the scenery and wildlife. Franz Josef to Queenstown was Chris & Ayoto. To and from Milford Sound was Simon. All went smoothly with the rental car. Convenient location to Waldorf Apartments. in Auckland and our agent, Viviane was helpful with advice and directions. Activities - WOW! We had so much fun and saw so many AMAZING sites! Day 1, Auckland: Evan showed us "his" sites, Campus, Albert Park, The Domain (lovely), Queen St. (busy & chaotic), view from Skytower was spectacular. Day 2, Auckland: Ferry to Rangitoto. Panoramic views of the city and surrounding waterways from the top! Lava caves were cool. Hike was reasonable. Day 3, Auckland: Walked through charming Parnell District and visited the museum in the Domain. Most interesting exhibits were the Maori and volcano displays. Day 4, Drive to Waitomo, Matamata & Rotorua: The Waitomo Glow Worm Caves were extraordinary! This was a highlight! Hobbiton was also super! The tour was excellent and tour guides knowledgeable and accommodating. We took lots of photos. The Feast after touring was incredible! Delicious and plentiful food served family style in the warm, beautifully appointed Green Dragon Inn. This was one of our very favorite days. Day 5, Rotorua: Wow, it smells like sulphur! Visited Hellsgate geothermal reserve and then got into the mud baths. We loved this too! It was fascinating and fun! Day 6, Rotorua: Walked along Rotorua lakeside and past the Bathhouse Museum; Gondola Ride with beautiful views from the top and fun luge ride. Later, boys tumbled around in an OGO "bubble!" Mark and I watched and laughed. Day 7, Drive from Rotorua to Taupo, lunch in Taupo then drive to Wellington: We stopped at Huka Falls to marvel at the massive amount of water and enjoyed lunch in the charming town of Taupo. Beautiful scenery through the countryside and along the lake. I drove on the left side for the first time! Day 8, Wellington: Lively city and we visited a friend living nearby in Hataitai. In the afternoon, we took the ferry around the harbor getting off at Days Bay to walk on the beach. Day 9, Wellington: Visited Weta Cave in the morning for an interesting, informative tour. In the afternoon, we drove up Mt. Victoria. Fabulous views of city, harbor and ocean! Finished the day with a walk through the Botanic Gardens. More views of the city, lovely greenery, sculptures, and fragrant flowers. Day 10, Wellington to Christchurch: After flight and settling into our new apartment, we went for lunch at the Restart Mall. It was great! Food booths with all types of food and shipping container stores. We loved this creative place! We took the tram tour and marvelled at the earthquake destruction and the amount of reconstruction currently underway. Day 11, Christchurch: We went for High Tea at the Casino. Yes, the Casino has an excellent High Tea! I was skeptical but it was highly recommended. It was in a lovely room and I think I had the best scone of my life. Also, High Tea was only $20 NZD! We would have paid twice that amount in the states. After tea, we explored the Avon River Walk & visited the Transitional Cathedral. The Cardboard Cathedral and the White Chair exhibit honoring those who died in the earthquake were very moving. Day 12, Tranz Alpine Train to Greymouth; Coach to Franz Josef: We had a bit of rain during the train ride -- good timing for rain. Spectacular scenery on both the train and the bus. It was a lot of travelling, but the scenery kept it fresh and rewarding. Day 13, Franz Josef Glacier: This was an AMAZING day! We had an epic thunder, lightning, and rain storm in the night. It poured, dropping more snow on the spectacular peaks surrounding us. The morning cleared and the sun came out for our guided hike. Ellie was a great guide and the hike to the glacier was another highlight for all of us. In the late afternoon we visited the Glacier Hot Pools. Lovely setting and relaxing, warm baths. It was a great way to end the day! Day 14, Coach to Queenstown: Another big travel day, but the sun came out to shine on the endless gorgeous scenery. We saw snow-covered Mt. Cook in the brilliant sunshine! Day 15, Queenstown: In the morning, we walked through the downtown shops while it drizzled on us. In the afternoon, we took the Nomad Safaris LOTR tour. Jenny, our tour guide explained that the weather was looking bad to see the sights and there is an alternate tour she can lead if the weather doesn't clear. As if on cue, the weather clears and we have an exceptional tour of all the surrounding LOTR sites with Jenny! This was another highlight for us fans of LOTR! Day 16, Queenstown to Milford Sound: Just when we think it can't get any better -- we go to Milford Sound. What can I say? A boat cruise down that spectacular fjord in the bright sunshine with snow-covered peaks and rushing waterfalls. Then, to top it off, a pod of dolphins play next to our boat. It doesn't get any better than this! Yes, it's a long, long drive. But, we slept on the coach ride home. Day 17, Queenstown: In the morning, we took the steamboat to Walter Peaks Farms. We actually had some rain during the sheep-shearing show, but happily we were under cover. Then we had tea and treats in the lovely farmhouse and the weather cleared, again(!). Feeding the animals after our tea time was another treat. I'd been wanting to get up close and personal with some sheep! We opted for the tea instead of the barbecue because the boys have decided to go bungy jumping for their last day in New Zealand! I'm brave enough to go and watch. We take the Gondola up and they jump from The Ledge. Wow, that was something to behold! I'm glad it's over and we do a few luge trips to unwind. Day 18, Queenstown to home: Happy to be going home, sad to be leaving. This is probably more than you wanted, but once I get started, I can't stop! It was such a great journey for all of us! I am very grateful that you followed up with me online by asking if you could give me a call. I know our trip was so much better because of your advice, guidance and preparations. You were always friendly, professional and easy to work with. THANK YOU! In a few years, I'm hoping we'll do a trip like this to Italy. If you switch jobs to Europe/Italy, please let me know. Or, maybe you have a friend there? I'm attaching a selection of photos of us that you could use in your promo materials. We have many beautiful landscape photos, but I know you can take those on your own, so this selection includes our smiling faces. best to you with gratitude, Lori

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Margie, Jim & Jillian Kuntz, 15 Day Natural Encounter of New Zealand, Travelled on 2nd July 2016

Dear Shelley, many thanks for a fantastic trip! We were so impressed with the spectacular scenery of both islands. New Zealand is so clean and it is clear that your government puts tax dollars back into infrastructure, i.e. nice level roads, well maintained parks, good signage, etc. We were impressed! You somehow managed to fit all of our requests into a well thought out itinerary. We had time to rest, but were able to explore so much of the country! Our rental car was new and we never had a problem.

Driving was easy on the well maintained roads. The GPS gave us trouble so we stopped using it and relied on the map you supplied! We loved our apartment in Queenstown, perfect location to town! The hike on Routeburn track was fabulous! It would be difficult to choose a favorite as everything we did was fantastic! We were surprised to have enjoyed Hobbiton as much as we did! We typically like to spend our time in nature, but it was a lot of fun, with excellent tour guides. Of course, we cannot say enough about Milford Sound and Franz Josef Glacier. I particularly loved our hike along Marian Creek to the falls! Abel Tasman area was breathtaking and we loved our accommodation as well. It was lovely to meet you and the staff in Wanaka. Your town was also a favorite, what a beautiful place to live! Thank you again for all of your efforts putting together this trip for us Shelley. By the way, could you send the photo of us in your office? Thanks Margie, Jim and Jillian Kuntz

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Paul & Kerri Vico, The Southern Circuit Luxury Self Drive Tour, Travelled on 11th June 2016

Well we are back home and our holiday is now at an end. We had an amazing time and I must thank you for your faultless planning and organisation of our trip. Everything flowed brilliantly and all our bookings and tours were in place when we arrived at each destination. The car we received was brand new with only 20km on the clock...can't get much better than that, and all tours and pickups ran right on time. The staff at each place were really friendly and looked after us well. Of course Azur at Queenstown was amazing and I must admit we didn't want to leave and if we had to pick the best place, this would certainly be it. One thing you couldn't do for us was control the weather. We had some bad luck in Franz Joseph and they cancelled all helicopters. So you could contact Helicopter Line for us to arrange a refund it would be much appreciated. We've come home a little larger than when we left, compliments of some beautiful wine and food and brought home with us some amazing memories. Thank you once again, Regards Paul and Kerri Vico

Angelina Low and Hock Chye Tay, Customised 21 Day South Island Encounter, Travelled on 31st May 2016

Dear Natalie, So sorry to take so long to give our feedback. Have been really busy catching up with huge pile of work after being away for so long. Anyway, my husband and I wish to express our deepest thanks and appreciation for arranging such a wonderful holiday for us. As I mentioned before, this is the first time I did not have to do any arrangement and it's such a breeze to be able to leave everything to you. The pick-up at the airport was so nice. It warms our hearts to be met at the airport of a country we were visiting for the first time, especially after almost 10 hours in the plane. The hotels were great! especially Peppers Clearwater. We pampered ourselves silly. The Lakeview Suite was lovely. It was like a huge welcome hug on our first day in NZ. And to end the trip at this same hotel was unbelievably wonderful.

Quay Room was so warm and romantic! But we wanted a kitchen. So, we upgraded ourselves to the Lakeside suite with a full kitchen. This is the best accommodation of all the holidays we've been. We got what we asked for - clean and comfortable and great view. And we got that and even better view. Thank you very, very much! Also, the vehicle we got was great! And to have it sent to us at the hotel - WOW! The itinerary was relaxed and just right for us. Oh, just a note on the time taken to travel from one place to another: The estimated time you gave was based on driving by locals I think. We took much longer. This was due to the winding roads, and unfamiliarity with the surroundings. At some points we were driving below 20km/hour, even though the speed limit was 35 or 45. But no worries, we had the GPS to guide us on the distance travelled. Oh the scenery was awesome! NZ has really, really lovely scenery. And of course that slowed us down further. Can you believe that we took 5 to 6 hours to travel the estimated 3 hours? We visited the Observatory at Lake Tekapo twice, to drink in the 360 degree view from the highland. The drive up and down gave us good practice for the upcoming winding mountain roads. Queenstown was OK for us. I did not know that it is such a busy place. Then driving along the highest roads in NZ was plain heaven! Wanaka - my favourite place of all. We wish we had arranged to stay there 5 nights, instead of 3. That's our kind of place to rest and relax. We walked from The Moorings to Edgewater Resort twice for lunch. Edgewater is a really great place to stay, too. The restaurant has delicious food. Oh, The Moorings has the most compact kitchen of all. I love that place, too. Franz Josef was another sweet surprise! Such a variety of food in such a little village. The walk to the glacier took us 2 hours, but the view was definitely worth it. Arthur's Pass was easier to drive than the other mountain roads. The Alpine Resort was small but surprisingly comfortable. We almost wanted to spend another night there. Well, all too quickly the holiday ended. We're back to reality. Well, we will definitely recommend New Zealand Self Drive Tours to anyone who is looking for help and advice for a self drive tour in NZ. The tour pack that you prepared for us and the customised itinerary was fantastic! It was really helpful and we depended on it all the way. Thank you so much once again. We look forward to another holiday in NZ and will contact you when we do.

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Angela Suen & Karen Wong, A Customised South Island Wine Adventure, Travelled on 4th May 2016

We had a fantastic time in NZ and found that the itinerary was very well organised. Accommodation was great- we particularly enjoyed the view from our room at the hotel in Mt Cook. Argo tour was good fun as well. The pick up service was really helpful and drivers were very pleasant and professional. Milford sound cruise and the bus trip to and from would have to be the highlight of the trip- fantastic photo opportunities and wonderful guides. I really want to point out that your service was fantastic, Christina- with the limited time I have to organise our trip and lack of time to spend on the phone, it was really good to be able to organise things with you via email- your prompt replies and organisations skills were much appreciated so thank you very much for making it so easy for us! We look forward to returning to NZ again in the future- maybe check out north island and go back to south for the glaciers! Regards, Angela Suen

Jason Chan & Lynnett Ng, Customised Southern Highlights 10 Day Tour, Travelled on 25th March 2016

Hi Jane, it was a great trip! The car rental was handled seamlessly, the accommodations were great and spacious. We were suspicious of Motels, having only been introduced to them via shows like CSI. The only damper was that due to inclement weather, we were unable to go for the fox glacier helicopter ride. Will save that for the next time we visit!

Sarah Hogarth & Steven Trpenov, Queenstown to Auckland 13 Day Highlights, Travelled on 20th April 2016

AMAZING! I could not recommend it high enough. Everything ran seamlessly, the accommodation was beautiful, all the recommendations we did were great. It was such a relaxed and easy holiday. Michelle, our rep, did a fantastic job. Thank you so much! I've travelled a lot but this was the best holiday I've ever been on.

David Huffman & Karyn Newstead, Auckland to Queenstown Self Drive Tour, Travelled on 3rd April 2016

Our trip was very well organised and the atlas was beneficial, but we would have liked to have had our path highlighted. We should have bypassed Christchurch because it has not recovered from the 2011 earthquake and it was sad to see so much destruction. The hotels and in particular their views were wonderful. We were pleased with the side excursions we chose. Perfect time of year to go because the Fall colors were delightful. The car rental hand off went well and we were pleased with the cars. The GPS was very beneficial and could not have done without it. It was a comfortable way to travel - having an agent set up the trip and handle the details, but be on our own. Thank you Laura for your help to make this a wonderful vacation experience.

Martin and Kathy Smith, South Island 24 Day Self Drive Tour, Travelled on 22nd March 2016

Hi Michelle, Thank you for your email. We were both very impressed with all the organising of our tour, everything went like clockwork, the weather was a bit up and down but we did experience some beautiful days. We liked all our accommodation, it was great to be within walking distance of attractions and shops if we needed anything. Our favourite place was the Abel Tasman National Park, it is so beautiful, unspoiled , quiet and perfect for walking and boating, we had two lovely days there and our accommodation was lovely too. We had one sunny day on the Doubtful Sound cruise which was really nice but it was a miserable day on Milford Sound. Never mind, we enjoyed seeing it anyway. We were a bit disappointed to miss our whale watching cruise at Kaikori but the weather was not good and it was cancelled, we did wait to see if it improved later in the day but no luck. All in all, we thoroughly enjoyed our whole trip. An added bonus was meeting my cousin and his wife for the first time in Dunedin. I thought Dunedin was a lovely city, full of many reminders of my homeland, Scotland. Thank you and all involved with the organisation and transport providers for our trip, it was amazing, great job. Regards, Martin and Kathy Smith

Maurice & Anne Fairweather and Family, Auckland to Queenstown 13 Day Highlights, Travelled on 10th October 2015

Rather belatedly - but better late than never. Agroup of 7 of us, all family, did a 12 day driving tour from Auckland to Queenstown (10/10-13/10/15) all arranged by Michelle. Not a budget trip but definitely brilliantly arranged by MICHELLE. From day 1 all requests and suggestions carefully and thoughtfully catered for (note average age 70!). Accommodation all in convenient or excellent locations, vehicles, both in North and South Island delivered in excellent condition, included tours - perfect. In a nutshell would highly recommend NZSD - and if pushed to give a mark out of 10 - perhaps a 10.5 Maurice & Anne, Perth Australia

Graeme, Anita, Willy and Sihan, 21 Day South Island Encounter, Travelled on 16th March 2016

Morning Hayley It's nice to be home again but our every thought is of the time we shared in the beautiful South Island with our friends. We are yet to touch base with reality and this feeling we have is just great and the memories live on.

I have downloaded my photos from the Sandisk and thought I would send to you a picture that we treasure for your desktop. It was taken at Milford Sound at around 10:00am before we departed on our cruise - it was just an amazing sight, still, overcast and Mitre Peak fully in view which seldom is experienced by travellers and just a whiff of low clouds here and there. When the boat went out into the sea and turned back, the weather changed, and it rained all the way back so we were privileged to see the waterfalls cascading down the slopes making our trip there perfect.


The service you offer is excellent and everyone we have shown the black satchel with all the goodies inside is most impressed like we were upon receiving it. They all want the map booklet but they are not getting it. Anyone we know is intending to travel to NZ we will certainly recommend for them to contact you. Thanks for your assistance it was really appreciated.

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Darwin & Veronica Robinson, 37 Day The Length & Breadth of New Zealand, Travelled on 14th February 2016

We were in New Zealand for almost six weeks and split our time equally between the North and South Islands. Being picked up in Auckland by "Uncle" started out trip off on the right foot as he was very encouraging, informative and made our first encounter with New Zealand a very welcoming experience. All of the bookings, car rentals, ferry, train and excursions were without incident and everything went just as planned. When we did contact the office to arrange a tour for us that we decided to do part way through the trip we found everyone helpful and once again everything worked without a hitch. We would definitely recommend NZFT and Jane and staff to be very helpful right from the planning to the end of our journey. The accommodations met our expectations, the car rental went flawlessly, the tours were all on time and scheduled as planned and we found the itinerary, road maps and travel guides that were provided very helpful throughout our trip. Thank-you for making our time in New Zealand enjoyable and for giving us a very relaxing, trouble free vacation Darwin and Veronica Robinson Feb-March 2016

Narayan S Vinodh & Sheela, Customised Wedding Anniversary Southern Highlights Southern Alps to Wellington, Travelled on 13th March 2016

Hello Shelley, We’re still in the US, but I thought I could take some time to give you a detailed feedback of our trip. I’ll make some general comments and give specific feedback about, accommodation, food, activities. So here goes: 1. Pick-ups: Handled very well. Very friendly, efficient people who picked us up and dropped us at Christchurch and Wellington. 2. Itinerary: Perfect. We got to see all the places we wanted to see and things we wanted to do in an unhurried way, with long stays where activities were scheduled and longer drives well spaced out. It was very relaxing, thoroughly enjoyable and the least stressful vacation we have had. Everything worked like clockwork, weather excepting in some places. In hindsight, if I were to tweak our itinerary, we would perhaps extend a day in Te Anau and do the drive through the Catlins to Dunedin.

 3. Phones: Worked well throughout, though data was sketchy in many places. The fact that free wifi was available almost everywhere was a great boon. In fact free wifi was way better than the phone data in all places. 4. Car: The car was good, the built-in GPS functioned beautifully. Never felt the need for Google maps or a paper map. I faced only one problem at the first time I was going to fill gas – nowhere was it indicated (not on the fuel cap, nor in the documentation given by Europcar) whether the car takes petrol or diesel. However, I made a call to Europcar’s customer services who confirmed that it was petrol. 5. Laundry: this was a surprise for us. Almost every hotel/B&B had a free laundromat which made things so convenient. You should mention this in your booklet; it’s a great facility for travellers. Normally hotels charge an extortionate amount for laundry. 6. Documentation: You guys did a terrific job in putting all of the stuff together. The driving directions, hotel and activity details were comprehensive. A few suggestions: a. The only place where I had to rely on your driving directions and b. It would be helpful if you could include some suggestions of 7. Accommodation: Your choices were superb. We loved every one of them. Notable among them were – Elizas for their hospitality, Te Waonui for the food, Rees Hotel and Mount Cook Hermitage for the views, Dock Bay Lodge for everything and Bolton Hotel for the luxury. Specific shortcomings were: a. Te Waonui Lodge (Franz Josef) – the room was a bit far from the b. Dock Bay Lodge (Te Anau) – no laundry service (Awesome c. Fletcher Lodge (Dunedin) – no coffee maker in the room (one gets d. Classic Villa (Christchurch) – No coffee maker in the room, no 8. Food: Sheela did have an issue with food in some places, especially in Franz Josef, Te Anau and Mount Cook. While vegetarian options do exist on the menu, these were mostly salads which don’t make for a wholesome meal. Breakfast was good throughout; the Doubtful Sound overnight cruise served a fine selection of vegetarian dishes. Italian, Asian, Mexican and Indian restaurants at many places served reasonably good vegetarian fare. As I said earlier, please include suggestions of some restaurants in the booklet you give out. That would be really helpful. 9. Activities: We did almost everything we wanted to. The ones we missed due to bad weather were the heli ride at Franz Josef (we made up by doing it at Mount Cook) and the whale watching at Kaikoura. We also couldn’t do the Maori culture thing (because of late arrival into Christchurch) and the bus tour at Wellington (we got up late!). Apart from these, we did the adventure boat ride on the Shotover river and the gondola ride at Queenstown and a hike at Mount Cook on our own. I did the kayaking at Franz Josef on my own as Sheela’s shoulder was acting up. The Doubtful Sound cruise was a nice experience, though the weather was not the best one could have hoped for. In terms of what were the most memorable it was the heli ride and glacier landing, the hot air balloon, Milford walk, the kayaking and the Shotover river boat ride. 10. Hot Air Balloon: The only point I have on this activity is that after the balloon ride, the guests were asked to help fold the balloon and put it back inside its “tent”. This was hard work and I’m not sure if elderly guests would be able to do it. These guys must find some other way of getting it done. And that I would think is the feedback on our trip. In summary, it was a fantastic trip and you did an awesome job of putting it all together. I don’t think Sheela and I could have celebrated our silver anniversary any better. Thank you so much, Shelley. Please do let me know if I have missed out anything or you need specific comments about anything else. With best regards, Vinodh 16/April/2016

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Harry and Linda Wistrand, 23 Day Discover New Zealand, Travelled on 9th March 2016

Natalie, the trip was great for us. Thanks for clearing up the GPS uncertainty at the Auckland Budget office so quickly, as well as changing our pickup time to go to the Christchurch airport. We loved New Zealand and the general itinerary and hope to return someday to revisit some sites and see others. All of the people assigned to meet us were prompt and especially friendly, the autos were ready as promised (except for the GPS mentioned above), and check in at all accommodations and tours were very easy. 

Our feedback on a few items. 1. The hotel in Dunedin was not air-conditioned. We would have been fine with a fan except the room was over a parking lot where buses idled and their noise and fumes came into the room often. I'd suggest you have the hotel book your travellers in other parts of the hotel. 2. In the Bay of Islands, we hit a big Harley-Davidson weekend, especially at our hotel. They were outside our room with the motorcycles being ridden on the grass. The hotel staff did work to get them to stop. I'd suggest changing your itinerary to avoid those types of weekends (I'm sure the hotel could tell you, as it is an annual event). 3. Our driving instructions from Auckland to Rotorua indicated we were to backtrack north to Matakana and then head to Rotorua. We found the mistake and headed directly to Rotorua. 4. I would suggest, if possible, when a hotel charges for parking, include that in your total cost up front, as it would be one less thing to worry about. 5. Finally, in your driving instructions, it would be helpful to list distances between each turn. Sometimes we didn't know whether it was 400 meters or 60 kilometers, etc. before the next turn. Fortunately the GPS was great for that. All in all, it was a fabulous experience. Thanks for all your great help! I will enthusiastically recommend your company to any friends who will be visiting New Zealand (and that may be several after they saw our photos!).

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Mark & Hilda Dimelow, 20 Day Discover New Zealand, Travelled on 27th January 2016

I had been planning the trip to New Zealand for some weeks but couldn't decide how best to cover the two islands in the 20 days we had available. A web search revealed 'New Zealand Self Drive Tours' so I rang at 11pm UK time, on the Toll-Free line, to ascertain if they could assist. Michelle answered the phone, we had a twenty minute chat about requirements and by the next morning there was an emailed itinerary which, with smallest of tweaks, was exactly what we wanted. We would like to thank Michelle and her colleagues for arranging a fab holiday, at relatively short notice, there wasn't a single hiccup and everywhere we stayed was as we'd hoped it would be. We also got lucky with the weather: 2 weeks in the South Island and no rain. I can whole heartedly recommend Michelle and her colleagues and we will certainly make use of their expertise again in the future. Thanks again and kind regards Mark & Hild

Ian Grace & Bernadette Edwards, Tailored Essential North Island Tour, Travelled on 18th March 2016

Dear Laura, Our trip to the North Island of New Zealand was brilliant from beginning (Wellington) to end (Auckland). All of the cultural performances you recommended were of a high standard and invaluable in order to understand better the beautiful Maori Culture and people. We were naturally disappointed that a couple of boat trips were cancelled by the one company however your effort to contact us, re-book alternatives and keep us informed were immaculate. Thank you so much for re-funding our money and for all your support in booking this trip and making it such a great 60th for my husband. We will book again in the future. Kind regards Bernadette and Ian

Linda & Russell Harke, Tailored Auckland to Queenstown 23 Day Self Driving Tour , Travelled on 4th March 2016

Before I go into any detail with respect to the actual holiday, it would be remiss of me not to say what a fabulous job Michelle did in arranging everything for us. Everything went of without a hitch. Every tour, every hotel, every car rental plus the ferry crossing! We never had that 'heart in the throat' feeling of what do we do now. We were always expected, always welcomed and never had to give more than our family name for our reservation to be quickly confirmed and verified. 

Now to the details: Upon arriving in Auckland we were met at the airport and transferred quickly to our hotel. It would have been nice if we could have understood our driver a little better but English was not his first language although he made every attempt to answer our questions and was most friendly. The Heritage Hotel in Auckland was lovely and elegant and the breakfast the next morning was meticulously laid out and kept in pristine condition by the staff who seemed to take pride in making sure items were displayed in an appetising manner. From there to the car rental. I would not, ever, recommend Europcar to anyone. Extremely slow, very disorganised and understaffed. Lots and lots of not happy people waiting for their cars. From there our journey began. The Arcadia Lodge in Russell - quite lovely and great breakfasts, Snells Beach Motel - clean and comfortable, Buffalo Lodge in Coromandel Township - Evelyne is a most delightful person and the rural setting is lovely; be warned however, that the road in to her home is the most treacherous piece of vertical driving you will ever want to do and that is if you don't meet anyone coming the other direction! The tour of Driving Creek Railway was amazing, don't miss it! The Regal Palms in Rotorua was a great spot and the evening at the Mitai Maori Village was outstanding from the cultural demonstrations to the meal, it was all thoroughly enjoyable and did not have that 'touristy' feel to it. Pebble Beach Motel in Napier was probably our most favourite spot of all! Right across the street from the ocean, lovely room and a most interesting city. Take a city bus tour of the art deco building - great value and tons of info. Wellington was an overnight stop to catch the ferry and turned out to be a very interesting harbour city but would not recommend the Ibis Hotel - rooms are so small you almost need to go outside to change your mind! The ferry crossing was AWFUL and we arrived a little seasick in the driving rain to find Europcar car again understaffed and disorganised. This time the car we got was not even properly cleaned inside. The south island! Kaikoura was our first stop and the Anchor Inn was a clean and comfortable place to stay. Again, right across the street from the water. From here we made the drive to Akaroa. This may have been the one mistake in all our planning. It is beautiful, without a doubt, but the road into it is very narrow and very winding for the last 40 to 50 kilometres. This would not be too bad if you were to stay here for a few days but we had only one night and then had to face that road again! Our place at Le Voyageur Apartments was absolutely spartan and really quite tired looking. The kitchenette had 2 glasses, 2 cups, 2 spoons - you get my drift. We left wishing we had stayed in Christchurch rather than make the extra drive to Akaroa for just one night. Next up was Dunedin. What a great place! Next to Napier, this was a favourite of ours. Again, take the 2 hour city tour, you won't regret it! Then get out and walk! The Motel on York was the perfect spot. A lovely, well cared for motel within a five minute walk of the lovely historical area in the centre of the city. Te Anau is set in gorgeous country and our spot at Te Anau Lodge (an former convent) was quite lovely. The trip to the glow worm caves on Lake Te Anau is another not to be missed experience and very well presented. Our guide was an articulate young lady who really knew her stuff and made the whole tour a great treat. Finally, we ended our tour in Queenstown. The Heritage Hotel there needs to take some serious lessons from the Heritage in Auckland. We were there for three nights and the breakfast buffet was in less appetising condition day after day. Things were not kept refilled and things were left untidy and unappealing for long periods of time. Unless you are part of one of the big bus tours, do not stay at this hotel. Our final tour was a cruise on the TSS Earnshaw and supper and a farm demonstration at Walter Peak Station. This was our poorest choice in all our tours. It was very 'touristy' and the meal was just so-so. The boat ride was lovely however and the farm demo of sheep sheering and the working dogs was quite interesting. From here we made our return journey to Canada. We would never been able to see or do all the things we did without Michelle's help in all the planning and arranging. Folks we met along the way, who were doing their own tours, could not believe the level of detail in directions, maps and itineraries that we had been provided with. We will definitely recommend Michelle and New Zealand Self Drive Tours to anyone we know who wants to plan a trip to New Zealand. Hats off to you for a great job!

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Ed & Nana Bancuk, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 17th February 2016

Our 10 day tour of Fiords,glaciers and mountains self drive tour was a very nice experience. Shelly Ryder Did a fine job ,to arrange the tour even we were late in making our arrangements due to a misunderstanding about the down payment for the trip. Still Shelly came thru, of course we had some change from our original plans. Still everything worked out fine. Any disappointment we had was for the breakfast at a couple hotels. The Queenstown house boutique hotel was excellent, the location and the breakfast was superb. Also, the Edgewater hotel in Wanaka. We would give it a 9 on a scale from 1 to 10. We wish we could have had more time there. We do not want to forget the Mt. Cook Hermitage hotel, another fine experience. Thank you Shelly for the nice arrangements, we hope to do it again south NZ is beautiful. ED & NANA

Nis, Mette, Kirstine and Cecilie Boysen, Northbound Family Explorer Christchurch to Auckland 17 Day Self Drive Tour, Travelled on 25th December 2015

We had Shelly from New Zealand Fine Touring arrange a wonderful 16 days self-driving round trip on the South Island for our family of five. In no time she put together the perfect itinerary, that included our must-see wishes, suggested numerous other en route highlights, respected our lodging- and driving distance preferences and gave us an unparalleled and delightful tour of the island.  

Shelly arranged the domestic flights, the airport transfers, the big enough rental car, the motels and the agreed bookings. All to our total satisfaction; - something we could never have achieved on our own. And as we wanted to add a half day trip to Steward Island, Shelly organised this in five minutes. All it took was a phone call.


Vi havde Shelly fra New Zealand Fine Touring til at arrangere en fantastisk kør-selv tur rundt på Sydøen for vores fem-personers familie. På ingen tid fik hun sammensat den perfekte tur-plan som omfattede hvad vi havde af ønsker, gav en masse andre tips om hvad der var værd at se. Som respekterede vores præferencer ang. hotelstandard og køre-afstande og alt i alt gav os en uovertruffet afslappet og skøn tur rundt på øen. Shelly tog sig af fly-bookings, lufthavn tranfers, dejlig stor udlejningsbil, overnatninger og diverse aftalte bookninger. Alt sammen meget tilfredsstillende og næsten umuligt at gøre selv.


Shelly vom New Zealand Fine Touring hat eine sehr schöne 16 tägiges selbst-fahrer Tour auf dem Süd-Insel für unsere fünfköpfige Familie organisiert. In kürzeste Zeit setzte sie den perfekten Tourplan zusammen mit all unseren Wünschen und vielen zusätzlichen Vorschlägen und Sehenswürdigkeiten. Weitere Wünsche hinsichtlich Hotelstandards und Fahrabstände wurden berücksichtigt und alles in allem hatten wir eine unübertroffene interessante und entspannte Rundreise. Shelly organisierte Flüge, Transfers, Mietauto, Übernachtungen und diverse Reservierungen. Alles sehr zu unserer Zufriedenheit und bestimmt besser (und sicherlich auch günstiger) als wir es jemals selbst hätten organisieren können.

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David & Erica Bleakley, Kevin Nettleton & Rhonda Pilgrim, Customised Ultimate New Zealand Self Drive Tour, Travelled on 9th February 2016

Michelle, The trip to NZ was very enjoyable. All the organisation was excellent with all accommodation, excursions and pickups happening on time with no hassles. Our accommodation was excellent with even the lower star ratings being more than acceptable. The provision of road maps was excellent with the backseat navigators being able to plan stops well ahead. Maybe the naming of intermediate towns in the driving instructions would have been of assistance but no real problem. Thank you for your efforts they went a long way to making the trip memorable.

John & Jeneva Hackney and James Lane, The Length & Breadth 30 Days North to South, Travelled on 17th February 2016

We enjoyed the trip, we discovered a beautiful country to tour and visit. Having all of the accommodations arranged made for no hassle upon arriving. The tours that we booked through NZ Self-Drive were all first rate, we especially enjoyed Abel Tasman Kayak and Hawk Bay Wineries. When we wanted to modify part of the trip NZ Tours was fast and responsive to our needs.

Lesley and Alan Morley, Southern Explorer Christchurch to Queenstown, Travelled on 8th March 2016

Hi Natalie Well what can I say but our trip was brilliant. Everything you organised was perfect, from our pick to our drop off.Our hotels and apartments were great especially Radford on the lake in Te Anau which was the highlight of the trip. I would definitely recommend New Zealand Self Drive to anyone going to New Zealand for the first time. Thanks again Alan & Lesley

Ken & Lynne Gellerman and Bill & Shelley Houser, Tailored Queenstown to Auckland Adventure Tour, Travelled on 20th February 2016

Laura--- you and the company did a fine job meeting our travel needs. People we encountered were pleasant, helpful and most of all on time and on task. This trip was a perfect combination of structured travel with room for all of our hikes between other scheduled activities. We are impressed and would recommend your services to others. The only thing we would change would be hotel for the night we fly out of Auckland. We left @ 9:00 pm and only had about 3 1/2 hours of hotel usage that day. We really enjoyed your country, it is so beautiful!

Robert & Barbara Westlake, New Zealand Tour for Robert and Batbara Westlake, Travelled on 29th January 2016

This was a magnificent trip. Planning was a fun process using the toll free telephone line. Natalie was so helpful and thoughtful that I was sorry when it was complete. As for the trip itself, it was exactly "as advertised" and extremely smooth in actual operation. All the reservations, telephone, lodging, cars, train and air were without error and ready for us without vouchers, reservation numbers or additional charges. Calls to the office once or twice during the five week trip were answered promptly and helpfully by knowing agents. We travelled from the Bay of Islands to Dunedin and Queenstown with an ease and confidence which greatly contributed to our enjoyment of New Zealand. Many Thanks to Natalie CeCaro and the staff of Self Drive New Zealand

Hazel Winstanley and Andrew Taylor, 21 Day Discover New Zealand, Travelled on 21st February 2016

We booked the 21 day Discover New Zealand for our honeymoon in Feb/March 2016. We had an absolutely fantastic time. Our trip was very well organised, communication was great and everything ran to plan and went very smoothly. Everything was extremely well organised. Accommodation was good, some was fantastic. We found the suggestions of things to do in the various places very useful. No problems with the car hire. Decent car and sat nav worked very well and found everywhere for us. Driving around New Zealand was very easy. Overall everything was great. Thank you for an amazing holiday!

Colin, Sandy, Benjamin & Samuel Timbrell, 14 Day Christchurch to Auckland Must Do Tour, Travelled on 6th February 2016

Louise was wonderful. We booked about 3 months in advance with fairly inflexible dates and we started off with another tour company. When we said we were thinking of doing the west coast of the south island they found it was fully booked & because we couldn't change our dates, wished us a good trip. We started the same scenario with Louise & when she came to the same conclusion, her response was - so let me give you some other options. What we ended up with was a wonderful customised 15-day 2 island family holiday with many suggestions & inclusions which we will remember for a long time. Thanks so much.

Tommy & Kimberly Hosea, Superior Auckland to Queenstown 14 Day Highlights, Travelled on 31st January 2016

Hi Shelley, I will respond here and then copy the response into the website. We are getting very close to welcoming our baby girl to the world. Kim is due in just 8 weeks! We are moved back to the US as the New Zealand trip was our last before leaving China. First of all, I want to thank you for all the help you provided during the booking process. You were awesome in understanding what we were looking for and matching that up with the fact the winery aspect of New Zealand wouldn't be a good thing during this trip to New Zealand.

Also, your response time on the 3 issues we had was awesome and it was all quickly fixed with no impact to our travel. I feel that the trip was very well arranged from a visit standpoint and amount of time in each spot. All the lodging was very nice and we stayed in some types of lodging that we had not done before (The house in Christchurch) and was very fun to try new things, while maintaining the high level/quality feel of the each of the stays. My only suggestion for improvements would've came in Wellington and then between Mt. Cook and Queenstown. For Wellington, I would make the night tour an optional add on, vs being included as it really doesn't allow you to experience much of Wellington. You arrive in the mid afternoon on the ferry, get your car and then check in to hotel You really don't have time to get dinner before the night tour and don't really get to experience much of Wellington. Also, we loved both Queenstown and Mt. Cook. The Mt. Cook experience was amazing and we ended up doing a helicopter tour the morning we checked out before heading to Queenstown. Queenstown was also very cool and was nice and relaxing. For us, it would've been better to do 2 nights at Mt. Cook and 2 nights in Queenstown. Part of this probably had to do with the fact we couldn't do the jet boat tour and had an extra half day in Christchurch. Again, it is not a compliant as we loved our time in Queenstown (and the 800 I won at the casino ) and was relaxing to end the trip that way. We just felt an extra day in Mt. Cook vs. 3 days in Queenstown would've been great as well. Again, I just want to thank you for making our trip to New Zealand unforgettable. I have been to 32 countries and can say that New Zealand is my most favorite I have visited! Tommy

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John & Raye Whiteside, 23 Day Grand New Zealand Self Drive Tour, Travelled on 3rd February 2016

We had an fabulous 23 day tour of both islands. Everything was so well organised including transfers, car rentals and tickets. The quality and locations of the accommodations were also very good. The itinerary was well thought out and enabled us to see a lot of New Zealand without excessive driving. That said, there was a lot more to see, but maybe that's for another time! The only slight annoyance was a long wait to pick up the Europcar rental car in Picton. Overall, an outstanding holiday, and we would recommend this company to anyone who is visiting New Zealand for the first time.

Jim and Karen Kirkland, Jim and Karen's New Zealand Tour, Travelled on 15th February 2016

Well I don't know were to start! We had the most amazing self drive tour of New Zealand North & South Islands organised by Natalie. We were totally happy with all places of interest, towns & cities to visit and the accommodation was all that we could expect. We would be more than happy to recommend your services to all family and friends. Sorry we missed meeting with you in Wanaka Natalie. Many thanks again for your help and patience with us.

Edward & Vicki Willis, Michael & Michelle Garven, Customised 15 Day Northbound Highlights Tour, Travelled on 21st February 2016

We completed our tour on 6 March and thoroughly enjoyed our time in NZ. The itinerary prepared for us allowed us to get a good appreciation of both islands in 15 days. The car rental arrangement was well organised as was the accommodation. I will recommend your services to any family or friends intending to tour NZ.

Vladimir & Mirela Elena Cristutiu, Customised 15 Day Auckland to Queenstown Highlights Tour, Travelled on 10th February 2016

Many thanks to all involved in the coordination our Self Drive Tour from North Island to the South Island. Jane Zwerrenz thanks a lot! It took more than one month to customise our tour to our needs, but the result have been amazing. From the moment we stepped off the place in Auckland till the day left from Queenstown we enjoyed magnificent areas in north Bay of islands, Rotorua, Kaikorua, to Milford Sounds and Queenstown in the South Island. Lots of other great places complete the tour. We were very pleased with the self-drive tour content prepared by the agency. Everything was taken care of from private transfers from the airport, to the hire car, prearranged accommodation and reference numbers for scheduled activities. The carefully planned trip gave us the necessary time to visit the surroundings. We had an excellent vacation. I would highly recommend this to others (already 2 friends of us are preparing there own tour). New Zealand is a beautiful place and this was an excellent way to see it! Thanks so much!

John & Eunsook Smucny, The Southern Circuit Self Drive Tour , Travelled on 15th February 2016

We had a great vacation. Saw and did a lot but in a very relaxed way. Everything worked well in terms of the car, motel, and tours that we went on. I would highly recommend this to others.

Yvonne, Barry and Lora Patterson, Customised Milford Sound Highlights Tour, Travelled on 26th February 2016

Many thanks to all involved in the coordination our self drive tour of the south island. Being able to customise our tour to our needs allowed us to spend some long awaited time with relatives in Invercargill. From the moment we stepped off the place in Christchurch till the day left, we were in awe of the beauty of the south island, the ease of travel and the friendly locals who went out of their way to help. Our holiday was stress free thanks to the folks at New Zealand Self Drive Tours. Everything was taken care of from private transfers to and from the airport, delivery of the hire car, prearranged accommodation and reference numbers for scheduled activities. We were able to travel at our own pace which allowed us to enjoy the best of what the south island has to offer. We enjoyed ourselves so much we're already planning our next trip.

Eric & Chantal de Vries, New Zealand Discoverer North to South Self Drive Tour , Travelled on 5th February 2016

We were very pleased with the self drive tour programme prepared by the agency. Everything in the schedule went smoothly, all on time, no delay and it was easy to do the programme as proposed. The carefully planned trip gave us the necessary time to visit the surroundings. Mostly a two day stay in each town was ideal. The hotels were very good, very well located and comfortable. In Rotorua we paid a nice visit to a Mauri village and also the vulcanite parc was very worthwhile visiting. The Milford Sound cruise was quite exceptional and anyway very beautiful. The transalpine train journey was an excellent way to close our stunning visit to New Zealand. Unfortunately the weather in both Mount Cook and Fanz Jozef did not permit to see and visit the glaciers there. We are very thankful to all people who contributed to the success of our trip and we recommend this beautiful tour to all those who want to visit this exceptional country.

Alexander H. and Merrilee MacWilliam, Updated Northbound Navigator Christchurch to Auckland, Travelled on 3rd February 2016

What a fabulous trip! New Zealand is a beautiful place and this was an excellent way to see it! Our trip was well planned and organised - no one was surprised to see us and our transfers were always there to greet us. We customised our trip to include Deco Days in Napier in late February and for us, it was a real highlight. Natalie and company did an outstanding job of providing a real world class experience for us. Thanks so much!

Bill & Judy Penniman, Revised 26 day Discover New Zealand for Judy and Bill, Travelled on 4th February 2016

Michelle, We enjoyed the trip very much. Thank you for putting it together. I do have some detailed comments and other musings; take them for what they are worth. First, the GPS in the car was a life-saver. We probably would not have gotten it if it had been up to us, but I'm so glad we had it. The driving directions and the road atlas were helpful, but it would have been much harder to find things with those alone. The driving directions would have been much more helpful if distances between various turns were indicated, as they are here with Mapquest. All the hotels were fine, though some were much nicer than others. Some also had more space than we needed. I assume you put us into what was available. The only real disappointment was that the Sea Spray Suites in Pahia did not have a swimming pool. A pool would have been nice, as the beach was not very user friendly (shallow, hard on the feet). The room with shared bath facilities on the boat in Doubtful Sound was not as bad as we had feared. A cabin would have been much nicer, but I assume none was available when we booked. Waipoua Lodge was fantastic, and something we would never have done on our own. In terms of what I would do differently based on what I now know and assuming availability of hotels was not an issue (this is not a criticism, but just my views that may be helpful in advising other people): I would spend more time in Abel Tasman National Park, and as close to the park as I could manage. Ideally, at least 3 nights in the park itself. I would have been happy to skip the night in Westport, but the hotel was very nice and my husband really liked the hike to the seal colony (we took the long route). Greymouth was not worth much, but I realise you only put us there because nothing was available in Franz Joseph. If I had known about it in time, I would have tried to go to the Oparara Valley. Is there anyplace to stay there? Franz Joseph would have been worth 2 days, had rooms been available. The rest of the South Island was wonderful. Mount Cook is worth at least another day (weather permitting). If I were to do it again, I would skip Auckland and the Far North. The Bay of the Islands was nice, as was the Waipoua Forest, but probably not worth the drive, all things considered. If we did go to Bay of the Islands, I would consider staying in Kerikeri. We stumbled onto Mapouri Beach which as absolutely fantastic. But again, there must be other wonderful beaches in the southern part of the North Island. I would also have skipped the Waitomo Caves (or spent more time in the area, so as do have time to do more things). We saw glow worms other places, and it was pretty far out of the way. We enjoyed Rotorua, even though it rained pretty much the entire time. All in all, we had a wonderful time. There is still so much we did not have time for. Thanks for your help. Judy

Alexander Nelles, Lord of the Rings Scenic Explorer, Travelled on 2nd February 2016

Hi Michelle, we really liked the tour and we’re still impressed by the perfect organisation of it. Everything was well prepared, all recommended places were great and the chosen accommodations were really very good. We liked all of them especially because we always had the best category in each hotel. Only the one at Mt. Cook we did not like so much because the room was not as clean as expected. Our favorites were the one in Queenstown, the one in Picton (what a view!) and of course the Hobbit Motel ;-) All activities were just perfect. We will definitely recommend you to our friends if they will ever come to NZ. Thank you so much and all the best for you, Edyta & Alex

Darren & Jennifer Sharp, Customised 14 Day North Island Discoverer, Travelled on 21st February 2016

Shelley, Thank you so much! You planned such a wonderful trip for us. We were able to make all of the stops for our tickets with time to spare and planning the three separate two night stays were great. We were able to relax a little and see more in those places. We would greatly recommend Self Drive Tours to anyone. From the personal meet and greet to the very end, it was wonderful. Thank you again for making this a trip of a lifetime. Darren and Jennifer Sharp

Gary & Rosanne Demby, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 6th February 2016

Rosanne and I had a fantastic NZ adventure. The accommodation was very good especially in Queenstown. The car was upgraded to a Captiva which was very good. The itinerary suited us very well. We had very good weather with no rain at Milford Sound. The operators of the Amore Motor Lodge and the Chinese guests were very friendly. The only hic-cup (nothing to do with NZFT) was with the Double decker bus in Christchurch. The first hour was very good. The second two hours were very disappointing. They changed the itinerary without telling us and took us to Deans Bush which is a five minute walk from the Amore motor lodge instead of Sumner Beach. Rosanne and I were very pleased that we used NZFT to organise our trip and will recommend you to our friends. Please find two photos attached. Thank you. Cheers, Gary Demby

Alan and Alison Thompson, Grand New Zealand Self Drive Tour, Travelled on 30th January 2016

Best holiday of our lives. The route and arrangements were excellent. The accommodation was at least good, and mostly excellent. We particularly liked the quirky high class B&B's, especially "The Factory" at Kaikoura - lovely people, lovely place to stay. We covered much of NZ, but in right sized chunks - we never felt tired of the journey, and we were always ready for the next place. Every day was filled with highlights. Very well done - very good planning and excellent execution.

Khiril Anuar Abu Bakar, Zanariah Denan & Family, Customised New Zealand Family Highlights from Hobbiton to Milford Sound, Travelled on 3rd December 2015

Hi, Shelley. My apology for the delay in providing feedback. Overall, we had a wonderful time in New Zealand and looking forward to visit again. The pace of the trip is just nice with combination of self-drive and tour. The selection of accommodations is excellent; all of them are comfortable. The trip was as I envisioned; I can tick all the boxes, especially on whale watching, Hobbiton, Hooker Valley, Milford Sound - but really disappointed that I got seasick and missed my planned crayfish lunch at Kaikoura. We also missed the pick-your-own cherry as it was not in season yet. Among the best surprises are the Wanaka visit (should have visit you) but I missed the damn tree, Hooker Valley tracks and Royal Albatross Centre. I will visit New Zealand again, and tried to cover what I've missed last time. Send my regards to your associates, Uncle Harding, tour guides in Auckland/Christchurch/Queenstown - they're all very good and helpful.

Donal Burns & Elizabeth Herrell, Custmised Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 31st January 2016

Excellent tour and great detail for driving and visiting different locations. All transfer personnel were friendly and helpful. Rooms were fine, some better than others. We really liked the Milford Sound fjord cruise and glowworm tour. The Alpine train ride was OK but did not live up to its advertising. Our rental car was in great shape and perfect for touring S. NZ.

John and Nanci Womersley, The Essence of New Zealand, Travelled on 27th January 2016

You and your company! John and I can't tell you how awesome this adventure was. New Zealand is an amazing country filled with wonderful people. We were talking earlier about what was our favourite spot/thing here and each place we were at has its own special place in our hearts. This has been seamless, stressless and the best vacation we have ever had. Natalie, from the awesome maps, directions and information about where we were going, and what to do along the way Thank you again, Nanci and John

Warwick, Cavelyn, Benjamin, Samuel and Michael Jones, The Essential North Island 14 Day Tour, Travelled on 6th January 2016

Everything was arranged to perfection making our holiday one of the most stress free and enjoyable family holidays ever. From airport arrival onward it was a smooth series of being met with our itinerary, booking references, maps etc, then transport to our first night accommodation. The next day we were picked up from the accommodation and taken to the car hire place. Off we went with our GPS, maps, and the NZ itinerary arranged for us, and had the time of our lives exploring the North island of New Zealand. All pre-arranged tours were booked accurately and were well suggested and most enjoyable. Accommodation was well planned and suited our family of five and the ages of our children. It is obvious that this tour company has a good relationship with all concerned with the tourist industry. It was a pleasant surprise to be upgraded on a couple of occasions (room & car type). A tour refund required at one point was attended to seamlessly. NZSD's attention to detail made the whole experience even more enjoyable. Thanks to Natalie and the team at NZSD. Warwick and Cavelyn Jones

Tuhy & Chita Party, Tailored Auckland to Queenstown 13 Day Self Drive Tour, Travelled on 27th December 2015

We had a great trip on a 13 day self drive tour. Michelle was great in helping us customise a couple of the 'standard' trips to suit our needs. Everything from the transfers, accommodations, activities booked, ferries, trains and automobiles went smoothly so we could focus on enjoying our holiday. The best review I can give is that we would use NZ Self Drive Tours again for our needs and will recommend them to others who are heading to NZ.

Jo & Andrew Patrick, 15 Day North Island Explorer, Travelled on 26th December 2015

Dear Jane, Happy New Year. We are just back from our lovely New Zealand holiday. I cannot tell you how much we enjoyed it. The program you put together for us was PERFECT. From the second we were picked up until the time we left, we enjoyed ourselves. We found the New Zealand people we met to be friendly and kind. The accommodation you booked was of a very good standard. The activities were great. I will go into them in more detail if you want more feedback, but on the whole they were just wonderful. Your advice, your listening skills (to work out what we wanted ), your attention to detail and your thoughtfulness (yes, particularly with your suggestion to not go all the way to Wellington), was all spot on. The highlights were the special activities - especially the bike ride, the Tongoriro hike and the Waitomo caves. We loved Okahune and the Tongoriro Chateaux was amazing. Who would have thought we could have experienced such luxury in the middle of no-where. I had one of the best meals of my life - in their dining room. Unforgettable. We saw 2016 in with style and have fallen in love with New Zealand. Thank you so much. Kind Regards, Jo and Andrew Patrick

Gary and Sheila Heatherington, Auckland to Christchurch 11 Day Splendour, Travelled on 27th January 2016

All travel arrangements went smoothly. Meet and greet, car pick up, and hotel bookings were as described. Quest Rotorua was especially good, and is recommended. Copthorne Auckland is customer unfriendly and should be avoided. Staff are fine, however Management have implemented an unworkable "free" internet policy that causes endless complaints to the front desk, and do not care despite negative reactions from many. (very limited download cap often times out in as little a six minutes a day). Avoid this place, the youth hostel would be preferable. Other hotels good but make little effort to cater to international visitors. Often no electric adapters provided and rooms lack international plugs. Christchurch as a whole is a hole. Not visitor ready. Very little progress made in the several years since the earthquake. Third world cities recover faster than this. Downtown resembles a war zone, with devastated buildings and empty sites all around. Skip it other than to exit through the modern and pleasant airport.

Fred Munro & Jennifer Rigby, Customised Northbound Navigator Christchurch to Auckland, Travelled on 19th December 2015

Hi Laura, I would like to take this opportunity to thank you and your team at New Zealand Fine Touring for the brilliant holiday package you put together for my partner Jenni and I. We enjoyed the holiday of a lifetime in what turned out to be a well thought out itinerary. The accommodation was excellent and the hire cars ran like a dream. You live in an incredibly beautiful part of the world with amazing scenery from the mountains to the sea and everything in between. The lakes and Flora of New Zealand are spectacular and I don’t think I have ever seen such beautiful roses as the ones that grow in New Zealand. The food was excellent and the people we met were so friendly and helpful. The contrast between the North and South Islands was remarkable with both islands unique in their own spectacular ways. Xmas day spent cruising The Milford Sound will live in my memory forever as well as the fantastic day I had celebrating my birthday in beautiful Queenstown. Our visit to a Maori Village in Rotorua as well as Whale Watching out of Kaikoura and a visit to where the Treaty of Waitangi was signed were among the numerous highlights of our trip. Every day was enjoyable whether it was spent on the road or relaxing in first class accommodation. The restaurants and Cafes were awesome. I had one of the best steaks I have ever eaten in the Café Affair in Nelson and an excellent fish dinner in the Le Chef Restaurant in Vulcan Lane Auckland. I took nearly 800 photos in New Zealand which I will save to DVD’s and bring out often to relive a great holiday. Once again thank you from the bottom of my heart for facilitating such a fantastic adventure holiday. Kiora and Haeremai New Zealand.

Darren, Lisa, Chloe and Harry Levy, Extended Auckland to Queenstown Family Adventure, Travelled on 24th December 2015

Firstly Shelley did a great job - very few hitches in a very tight and busy schedule Highlights were Tongariro Crossing with legend - expensive but made transport and trek very smooth; Franz Josef - quad bike tour and helicopter landing on glacier; sky diving at Glenorchy. No charge highlights were scenery in general, Routeburn summit hike, Hokitika gorge, blue lakes, mirror lakes, Cape Foulwind and Te Papa museum Great accommodation - Edgewater Wanaka, Nelson apartment, Blue Peaks Queenstown and Rocky Mountain Chalets Bad accommodation - Auckland, Wellington and Parklands Turangi - the Waitamo accommodation was definitely run down - novel but glad only 1 night. If I had a crystal ball pre-trip, would have skipped Waitamo (average) and replaced with 4 hour cave experience near Punakiki; would have gone from Rotorua to Taupo and done free hot pool instead of Hells Gate; would have spent longer in Wanaka; glad we did north island first as Queenstown great place to finish at and south island even more beautiful than north kind regards Darren

Helen and Lawrence Gray, The Length & Breadth 32 Days North to South Tour, Travelled on 24th December 2015

The expert itinerary meant that we got to see so much of this wonderful country, but 4 weeks is clearly not long enough! Will have to go back again sometime. I have summarised my thoughts on the trip at, and will be adding webpages for each day of travel if anyone is interested to know what to look forward too!

Cho Wek Yeng, Yeong Yoon Hoi, Khoo Sze Ling, Yeong Loon Thye, Yeong Li Lynn and Teh Eng Sin, Amended Customised New Zealand Tour , Travelled on 17th December 2015

We are a family of six, and are blessed to be introduced to this website by a friend of mine. Our tour agent, Natalie, is a very helpful and pleasant agent, and served us from the day we planned the itinerary (somewhere in August 2015) till very last day in New Zealand (31 December 2015). I was surprised the agent called to arrange reservations from abroad! Kudos to Natalie who took the extra mile. When we arrived in Auckland (first leg), we were greeted by a cheerful personal pickup driver, arranged by Natalie. We were rather worried before that as by the time we retrieved our baggage and cleared Customs, it was well over 2am. The booking pack received from the driver was rather professional, the pack consist of extensive maps and leaflets for the whole of our journey, our travel and flight itineraries were printed and well bound, all kept in a nice professional looking bag. I was very amazed at their professional standards. Contiki and Trafalgar did not even provide us with such extensive information packs when we travelled to Europe. All our accommodations and activities' bookings were made in good order. We managed to get through our days as planned. Accommodations were superb, clean, and receptionists were very kind and helpful too. We had comfortable stays throughout our trip. Many thanks Natalie for helping us make dining reservations for super peak days. My elderly parents especially were satisfied with the trip and service we given. Once again, thank you Natalie and other agents along the way who helped us. We deeply appreciate your kind assistance. I will certainly recommend this tour to my friends and relatives.

Sonny & Patsy Suryanto, Coast to Coast Self Drive Tour, Travelled on 11th December 2015

We went for 14 days South Island Coast to Coast Self Drive Tour on December 2015. Found that everything were arranged perfectly. Pick up were on time, all check-in went smoothly, brand new car ( we booked for Toyota Rav 4 WD and got Nissan X-Trail 4 WD instead. But the car was brand new and everything works perfectly including the GPS, no complain). We like most of accommodation arranged for us, clean, very good location, friendly receptions especially George and Sally from 858 George Street Dunedin. We had a very pleasant stay. Except for a bit of disappointment at Mt. Cook where you need to pay for the wifi and all 3D movies were not showing due to repair - the roads, the facilities, the excursions, the people and the view all the way of our trips are just fantastic ! Recommended to anybody. We would definitely be back. The only thing gave us a bit of struggle was the unpredictable weather, summer but feels so freezing cold - cold weather turn into hot day within minutes. Really need to prepare your clothing well. Thank you Michelle Chave for arranging everything for us, giving us such a great time in NZ !

Hock Yee, Shia Lee, Pau Lynn and Pei Ern Tan, 22 Day Discover New Zealand Tour, Travelled on 7th December 2015

It has been a wonderful and fantastic 22 days of self drive tour, professionally organised by both Verity Gemmell and Shelley Bates of New Zealand Fine Tours. We travelled from Auckland through Cape Reinga up north and down south all the way to Invercargill and everyone in the family enjoyed every moment of the trip. Everything was perfectly organised and have no problem accessing our motel rooms when we arrived late at night. Our family and friends followed our trip via Facebook and will definitely recommend them to use NZFT for their future plans to visit New Zealand. Thank you.

Allison Yap, Alvin, Annette, Anzella, and Aletha Lee, 14 Day Christchurch to Auckland Must Do Tour, Travelled on 6th December 2015

I sent in my enquiry in August and Natalie,the tour consultant contacted me within the next 2 days. She had been responding to my enquiries promptly and provide me with info which I asked for even when I was in NZ. My family and I were worried as this was our 1st time to NZ. However with the service provided by New Zealand Self Drive Tours, our worries were unfounded. Everything was arranged, from where to go, how to go to where to stay, we went on a journey without any fuss. My family had enjoyed the trip so much and had a real good time. My kids want to go back to NZ again after all the exciting tour, superb accommodation and beautiful scenery sites recommended. Thank you Natalie and NZ Self Drive Tours for giving us such a wonderful holiday!

Sandra & Rosemarie Burkhardt, Southern Lakes and Tranz Alpine 6 Day Circuit, Travelled on 6th December 2015

NZ was absolute stunning. We had a fantastic time and its definitely on my do list to come back perhaps in winter to go skiing. Overall it was well organised and accommodations were located in good locations. Our favourite was the Camelot Motor Lodge. Very cosy rooms. The self drive is a great way to explore NZ. Thou the 6 day circuit was a bit short and rushed for us as there is so many places to see and things do on the way. So we did stop quite a lot. So its hard to take it all in and relax when you need to get to the next town. Our only major issues was to navigate the scenery route in the provided map with the GPS. The GPS wanted to follow the fastest route especially getting out of Christchurch. It would save time if favourite destinations address were already set up in the GPS instead us trying to search the correct one. Though overall it was fantastic and definitely recommend NZ touring to other people. Its easy and convenient to organise with the company. Thanks for an amazing holiday.

Abdullah Kasim, Fardidah Mohammad, Nuraisyah Zhafirah Abdullah, Muhammad Syazwan Abdullah, A Customised Auckland to Christchurch Highlights Tour, Travelled on 9th November 2015

It has been a wonderful 2-week journey in New Zealand. New Zealand is a beautiful country with many amazing scenery. The tour consultant Ms Christina Brockie was very helpful in arranging the trip and the itinerary was made flexible to meet our request. The arranging for rental transport for the journey was excellent and really helpful for our trip. The only surprise was while checking-in in Dunedin. The Victoria hotel was fully booked and luckily the hotel was made arrangement with Mercure Leisure Lodge for our stay. The proposed itinerary also allow us to include other activities. We've visited the famous Hobitton Village at Matamata even though it was not in the original itinerary. Overall, the trip was excellent and worth the money spent. My family and I really enjoyed the trip and now back home with wonderful memories. I really wish to thank Ms Christina Brockie for arranging the wonderful trip. Regards Abdullah

Dan Blocka and Frances Pillo-Blocka, A Taste of the South Luxury Self Drive Tour, Travelled on 4th November 2015

I wrote a blog post inspired by our NZ vacation: Here is a segment of it here: I’m back. Back from Middle Earth, a driving tour that led me around New Zealand’s south island. I love getting away and being able to ponder life’s wonders. During that time my soul was doused with a triple dose of Mother Nature. Being able to witness the splendour of Mount Cook with a back splash of cirrus clouds, to crystal blue glacier lakes, fjords of Milford Sound on a mysteriously rainy day, an end-to-end rainbow with 2 pots of gold, the glory of spring flowers, to Fangorn’s Forest all connected by rolling hills and flatlands of farmland with flocks of sheep dotting the countryside from coast to coast to coast. Nothing could be finer, truly. Middle Earth? It felt like living a fairy tale. There and back again with Bilbo Baggins of sorts… As I reflect about what was most captivating aside from “nature in your face” was the (almost) absence of big corporate anything, met with warm and genuine hospitality of unpretentious New Zealanders. Rarely a logo, a billboard, a golden arch, a fancy handbag was sported with a casual, comfort and acceptance of being as you were whether at a gas station filling up or a dining room of a remote lodge. How refreshing. I relished listening to the silent whispers of nature whether a waterfall, sweet bird songs, the bark of a seal or wind rustled leaves. I collected souvenirs of rocks from the blue pools, some feathers of a red hawk and twigs of a grand Cypress tree found on the grounds of Larnarch’s Castle. How odd for me being a self proclaimed Material Girl, nothing seemed finer than those treasures I stashed in my suitcase…. There aren’t words to fully express the magnificence of it all as I mull over the jarring sumptuousness of my experience.

Caroline Jarrett, Tailored Cultural and Thermal North Island Experience, Travelled on 30th October 2015

I usually do my own research and bookings for holidays, but found it was hard to work out what would be practical for my short touring holiday after a conference. Shelley made it easy for me - chatting about what I wanted to do, and then delivering a great itinerary that matched my needs. The two Maori cultural tours that she suggested were superb and exactly what I wanted: a blend of history, tradition, and a glimpse into modern life with a Maori perspective. Highly recommended.

Ng Bee Kim, Yan Zhu Loh, Jeslyn Tian, Customised South Island Spectacular Self Drive Tour, Travelled on 30th October 2015

We had loads of fun during our stay in NZ! The arrangement by the company was flawless! They gives sincere recommendation and fast response to our booking! Even though I had booked and confirmed my trip just 2 week before we set off. The vehicle (Holden hatchback) arranged have served us well throughout the whole trip except that it's quite fuel exhausting. Accommodation was much better than we had expected with easy access to town area. The only disappointment was the GPS system. The system guided us a few times to some deserted area which eventually landed us in some private property area, after one hour of drive. Always have your phone Google map set and ready as second reference. Overall, We give 4.5 out of 5 for this fantastic trip! I will be back to NZ again! and definitely will book everything from this company!

Anne and Jim Hickey, Leonard and Elaine Beale, Christchurch to Auckland New Zealand Encounter, Travelled on 4th November 2015

Truly fabulous, stress free, as the amazing Natalie DeCaro went over and above in helping us with our, both island 21 day tour. Private transfer means you can ask a local - great. Love too that you receive a detailed itinerary personalised with your names. This included driving information and pointed out places of interest. Thinking of seeing New Zealand for a short time or a long time just let New Zealand Self Drive Tours help you plan. Anne, Jim, Leonard and Elaine

Bob and Jillian Youle, Custom Tour of New Zealand, Travelled on 19th October 2015

We are now safely back home after our tour. Everything went smoothly from the moment we arrived in Auckland, to our departure from Queenstown. Thank you for your assistance, especially the rescheduling after Jillian broke her leg last year. Kind Regards, Bob & Jill

Joe, Rhonda & Rachel Forner & Toby Rees, New Zealand Discoverer North to South Self Drive Tour, Travelled on 25th October 2015

Hi Louise Well the trip is over and we have all settled back into our home/work routine. The pity is that it all went so quickly. I want to firstly thank you for all your hard work in helping me put this amazing trip together, as I have already said and will probably say a few more times, it was wonderful and very much appreciated. We got to see and do so much and you made it so stress free by making all the arrangements. It all went so smoothly. Another thing which was so helpful and amazing was the satchel that you gave us. The brochures, the New Zealand Photo Album and especially the personalised itinerary were brilliant. You must of put in so much work and we really appreciate it as it made travelling through your lovely country so much easier. I can't stress enough how useful and helpful everything was. Thanks. In relation to the arrangements which you made on our behalf, we had no issues except in relation to the car at Auckland (which was the result of the car company, not your arrangements) which you fixed so quickly; everything else went great. There is only one thing I would like to raise and it relates to the accommodation at Taupo (Beechtree Suites). Maybe there was something wrong with the person at reception but she was not friendly and didn't want to help us with information or booking of a tour. She just told us to go to the information centre in the town. Also, the accommodation was not on the lake front which we would of liked as it is a beautiful spot (especially as we could see Mt Doom from there). We know that there is nothing you can do about the people but we felt strongly about this so I felt I had to let you know. All the other accommodation was great and we had no issues. Everyone else went out of their way to help us which made a big difference to the trip. I am so impressed with the way that you helped me that I have already recommended to people that they should use you as you made everything easy. I will keep recommending you to everyone that I hear is thinking of travelling to NZ. You are tops! All the activities that we undertook were also great and went smoothly, they were such fun. Except for the two that were cancelled of course. On that note are you able to tell me where the refunds are up to? Again I must thank you greatly for all your hard work which made it all so easy for me. We all so appreciate it. Thank you, thank you. Kindest regards Joe

Danny, Francine & Grace Crowley, Fiords, Glaciers and Mountains Self Drive Tour, Travelled on 28th June 2015

We recently completed an 11 day trip on the south island. I usually do all the bookings myself when planning a holiday, however heard good wraps about New Zealand Self Drive from friends. Natalie Decaro put together a package which included hire car, 4 star accommodation and the trans alpine train from Greymouth to Christchurch. It was that simple, everything went to plan. All the pick ups were on time, friendly and gave some good tips of what to see. The vehicle was brand new and came with snow chains, which we did use travelling from Queenstown to Wanaka. We first drove to Akaroa before driving to Lake Tekapo which is well worth the stop. Queenstown was fantastic which included a jet boat and multiple rides on the luge. Plenty of nice restaurants and bars to keep us happy at night. All in all the accommodation was very good, however we probably should have booked an apartment in Queenstown to have a bit more room and have a break from restaurants and cafes. New Zealand is perfect for driving. Good roads, not much traffic and scenery to die for. Thanks again, we will definitely be back.

Ray & Susan Pettis, Stephen & Katherine Watkins, New Zealand Natrual Discovery Tour (Queenstown to Auckland), Travelled on 10th May 2015

We found NZ Self drive tours after searching online for a company that would work with us to customise our trip. Our experience was very positive in every way! We were lucky to have Jane Zwerrenz assigned to work with us as we planned our day to day itinerary. Our time was limited to 12 days and Jane's knowledge and experience helped us maximise our time in New Zealand. Most accommodations were wonderful, all scheduled pick ups were timely and excursions arranged to perfection! We cannot thank Jane for enough for her patience with countless emails back and forth with questions and clarifications. Everything about our trip to New Zealand was made even better because of the expertise offered us by NZ Self Drive Tours. I am happy to speak to anyone who would like more information! Susan Pettis

America Oujevolk, Veronica Galas & Laura Dexter, Queenstown to Auckland Highlights Tour, Travelled on 4th May 2015

We have just returned from a 12 tour of the North and South Islands. Michelle and the other agents did a wonderful job of setting everything up, answering questions and building a tour that met our requirements. The hotels were above and beyond expectations and the locations well chosen. All the reservations were flawlessly set up and the trip went without a problem. I can honestly give NZ self drive tours 5 STARS. Use this company and you will have a wonderful, stress free vacation.

David and Susan Laurie, Customised Southern self drive tour, Travelled on 28th April 2015

Everything went beautifully, despite the incessant rain! Eliza's comfortable, welcoming and convenient. Hire car service friendly and prompt. Mt Cook Hermitage a overpriced for what you got. Adjoining village accommodation would have been as convenient but cheaper. Glacier Explorers very good. St Clair hotel Dunedin very comfortable, good adjoining restaurants. Enjoyed Blue Ridge Te Anau: friendly people! St Moritz Queenstown: given a room with no direct light, in under the hotel carport. Upgraded after one night at cost of $60/night to room with lake view. Spent a lot of time in Arrowtown: autumn colours, great theatre, general ambience: probably would have preferred to stay there. Fantastic golf at Jack's Point. Only had 2 rounds in all due to flooded courses. Dart River jet boat good fun, tho Shotover more exciting! Guided walk was excellent; great guide, nothing like tramping 18ks thru the bush in the rain! Seemed lots to do at both Hokitika and Punakaiki. Weather was foul, and trip got a bit rushed; got to Punakaiki at dusk, did blow holes at high tide at 7am, then back to Grey Mouth; perhaps another night at Punakaiki? Train was fun, and car was waiting at station. Hermitage a most interesting hotel. Thanks for all your planning! Cheers, David and Sue Laurie

Eva, Carlos and Karlo Garcia, Custom North to South Island Tour, Travelled on 11th April 2015

We loved and enjoyed our North to South driving tour. This is one of our memorable holiday. We loved every single thing we saw and there was nothing that we don't like. The itinerary that Michelle Slater did and organised for us was fantastic including accommodations. Score of 1-10 I gave her 9. Thank you very much and we will recommend your company to our relatives and friends. Well done! Eva, Carlos, and Karlo from Melbourne Victoria

Rachel Verry & Mary Conroy, South Island Spectacular Tour, Travelled on 4th April 2015

Thanks to Verity, our trip to New Zealand couldn't have been more perfect. It was so helpful to have everything taken care of for us once we arrived. Any questions we had or activities we wanted to add or change were quickly and easily taken care of. I could not imagine how much more difficult and less enjoyable this trip would have been to plan ourselves. The recommended activities were great; we especially loved our dinner cruise on the TSS Earnslaw which had amazing scenery and equally impressive food. We also went on the Shotover River Jet boat, a Milford Sound bus tour, and enjoyed the magnificent scenery from the Skyline Gondola as well as from the top of our hike up Queenstown Hill. We spent four days in Queenstown and it was the best part of our trip --there is so much to do, see, and eat. Our accommodation was just what we were looking for. Our car rental was even better than expected and the information we were provided with made travel quite easy. Even with our lower budget we got to see and do so much... Our only regret is that we didn't have more time! There is so much to see in beautiful New Zealand we both hope to return someday as it completely won us over--we were devastated to have to leave! Thank you for making a trip of a lifetime so special and unforgettable! -Rachel & Mary

Gavin & Amanda Ruckert, Customised 22 day Grand New Zealand self drive tour, Travelled on 8th April 2015

We travelled to New Zealand in April for a self drive tour around the country. Every motel, care hire, transfer and tour booking that was made by Shelley for our self drive went with a hitch and that made our holiday perfect. We would highly recommend anyone who wishes to do a self drive holiday in New Zealand they should contact this company and the tour which will be arranged will go as perfectly as ours did. Thank you again Shelley for all of the work you did for us. Cheers Gavin and Amanda (Australia)

Zhu Jingen Party, Autumn Photography Tour of New Zealand, Travelled on 9th April 2015

So quick time flies! Two months ago on the 8th of April we six Chinese started 17 days self drive Autumn Photography Tour of New Zealand. Thanks to Natalie DeCaro and Michelle Slater, our tour ended perfectly with everything as arranged. Ever since I got your company by surfing the internet, reading your website, I knew that I've found a right company to organise our tour. The past tour and our experience proved it. The itinerary was planned according to our interest and went exactly in all respects as planned. The rental car eight seater Hyundai I Max was just bigger enough to accommodate us 6 adults and all our luggage, 6 cases plus more. The accommodations were far better than our expectation, except Bella Vista Motel in Christchurch which has one bath room only. As we would be back again in Christchurch after one week, so I contacted Natalie asking if the accommodation could be changed, She immediately checked and later changed a good one for us with upgrade charge of NZD205, but without cancelling money. We appreciate the communications between us clients and the consultants are very smooth and your help are right at hand at any time throughout the tour which make us really feel at ease. We enjoyed our tour very much and the photos we took would be our eternal memories of beautiful New Zealand. It's a pity I didn't meet Natalie DeCaro when dropping in the NZ Self drive tours' office in Wanaka, I wish to thank her once again for all the things she have done for us and also my thanks should go to Michelle Slater who did all the planning work of our tour in nearly four months, but resigned from her position with New Zealand Fine Touring just before our tour going to be true, just as she said "after booking so many wonderful holidays here in New Zealand I have now decided it is time to take one of my own", I sincerely wish her all the best with happy holidays and same all the best to Natalie and NZ Self Drive Tours. Jingen Zhu

Deepak Chettri & Family, Auckland to Christchurch 13 day Splendour, Travelled on 1st April 2015

We had the most wonderful experience. The trip was very well planned and the services provided were outstanding. Accommodation and meals were excellent. We were not very lucky with the weather towards the end which made us miss a scenic helicopter flight to the glaciers. However, the arrangements made by Michelle Chave our consultant Travel agent was absolutely outstanding. All the staff were very friendly and helpful at NZSDT. We have no hesitation whatsoever to recommend this trip to anyone. Our 10 year old daughter enjoyed the most. This is a very family friendly tour, and excellent value for money. Our special thanks to Michelle Chave for her professional service. We will certainly be back. Deepak. Padma and Esara Chettri, Sudney, Australia

Neville & Sue Beelitz, Trevor & Carmel Wuttke, Ultimate Discover New Zealand 25 day Tour, Travelled on 30th March 2015

Hi Michelle. Thanking you for doing such a great job on organising our trip to New Zealand. We thoroughly enjoyed it and have some very fond memories of the trip. Unfortunately, we are back to reality now, however the photos etc we have brought back are constant reminders. It was a bit hard getting back into work mode after our time away. Sorry we missed you in Wanaka. Hoping you did not suffer too much from the earthquakes you have experienced recently. The 25 day itinerary was wonderful. It allowed us to have quite a bit of freedom of choice as to our daily activities as well as see some of the highlights New Zealand has to offer. It was a very manageable trip for us. You did a great job organising accommodation for us. The balance of apartment style and single rooms was good. The cars were good and provided us with enough room for our luggage. We loved the different opportunities your tour provided for us - cultural experiences, sight seeing, adventure opportunities, train, ferry, gondola, jet boat and helicopter rides etc. everything was booked and we had no issues with attending pre-booked tours or with our accommodation or car hire. Thank you so much. If we could do the same trip again, we would have liked to somehow include an extra day in Rotorua to allow us to see the town (we felt like we got there with only a bit of time before the Mitai Maori experience, and then to be out to see the Lady Knox Geisel the next morning, we felt pressed for time. However, in saying that we don't know what we would have compromised on and so pretty much conceded we would have had to add an extra day (which in hindsight maybe we could have but didn't know). The only other thing we were disappointed about what's missing out on the ice explorer tour due to bad weather. I understand this was out of our control, but if we had again an extra day without having to be in Greymouth the next day to catch the train, maybe we could have been able to do that the next day. When talking to the helicopter pilot, he said they probably only fly half the days of the year. Wondering if it would be feasible to allow 2 days for the bigger tours (3-4 hour ones) to allow for bad weather. In saying that though, I guess there is nothing to stop the weather form being bad for 2 days in a row, and Franz Josef is not that big a place to do a whole stack of too much else. Just some thoughts for adapting your tours for the future. In giving you that feedback though, we were very, very happy with your organisation, what we were offered, the choices available to us, the fantastic time we had. All credit to you. Thank you too for your patience with us in organising our time away, for refunding our tour, and for organising for us to spend 3 1/2 weeks in your beautiful country. Much appreciated. We certainly have a company to recommend to others. All the best Sue

Lyle & Ellen Macartney, 17 Day Explorer Tour of New Zealand, Travelled on 25th March 2015

Hi Michelle, Now that we are back home in Vermont I thought I would drop you a line to say how everything worked out. We had a fabulous time! Everything worked out perfectly with no glitches at any stage of the itinerary. New Zealand is certainly an ideal place to see by car. The hotels you chose were all up to our expectations and the number of included sites and events you included seemed to have been just right for the time we had. We just should have had an extra 3 or 4 days to take in all that NZ had to offer. To comment on a few of the things and people we did and met: 1. The Magical Scenery Cruise at Whitianga with Ken. He does a very nice job and the size of his craft was ideal to get the right experience. 2. Rotorua Forest Canopy Tour - now that was a risky event to have included for someone like my wife, but she ended up doing it and loving it. 3. Hawkes Bay Wine Experience - our tour guide John, did a very personable job. 4. Milford Sound Cruise and scenic flight - doing the flight back from the Sound was definitely the right choice! A lovely flight back that saved 4 hrs and gave us a wonderful and different view of the Sound and surrounding mountain ranges. Everyone who chose to take that route was very happy they did. 5. Europcar worked out flawlessly, both at origination, drop off in Wellington, pick up in Picton and at our final destination in Greymouth. We were about 3/4 of an hour north of Wanaka when I realised that we had just past through your home base. Sorry that we did not stop by your office to introduce ourselves. We could not have been happier with New Zealand Self Drive Tours and the services you provided. Please feel free to give my email to anyone thinking of using your services who would like to have references or who might just like to get a better idea of the self drive concept in New Zealand. Thanks again, and we will certainly recommend you to anyone we talk to who might be interested in seeing New Zealand. Lyle

Derek & Gwynnyth Williams, Customised South Island 23 day self drive tour, Travelled on 19th March 2015

We have been meaning to send you a note since we got back. We had an excellent trip and everything went very smoothly. We would be hard pressed to find fault with anything - except perhaps the weather some of the time! All the arrangements you made worked as promised, airport and train pick-ups, train, cruise and rental car delivery. We had a Hyundai SantFe as our vehicle and it too was excellent and a pleasure to drive - 4,000km was our total for the trip. The accommodation was all interesting, comfortable and well situated and the reception on arrival was very welcoming everywhere. I might add that the company's reputation with the motels we stayed at was very positive too! The documentation provided was very good and gave us excellent suggestions on things to do. We travel a lot and we were most impressed how easily the logistics all worked and we didn't have a mountain of vouchers to battle with either! So our congratulations to you and your company and we have already been recommending you. Regards Derek and Gwynnyth Williams

Kathy Powell & Stephen Griswold, Northbound Navigator Christchurch to Auckland, Travelled on 17th March 2015

Kathy Powell and Steve Griswold, 23 day tour, North Bound Navigator - Christchurch to Auckland, travelled March 17, 2015 What an awesome trip! Our first to New Zealand and a great way to celebrate our 35th wedding anniversary. We found NZ Self Drive Tours on the Internet and liked the idea of driving ourselves while having a local company reserve accommodations, transportation and some tours. Freedom to explore at our own pace without the hassles! And it all worked beautifully. Michelle Chave was great to work with, fielding our interests and questions promptly. Every accommodation and tour had our reservation when we arrived and was as described or better. Roomy rental cars (fit a 6 ft 4 inch man) with good gas mileage (kilometerage?), delivered to our motel or we picked up at the ferry terminal. Having a GPS was SO helpful along with the Photo Atlas and spiral notebook they gave us with our itinerary, driving instructions, maps and suggested points of interest. We followed those and added some of our own. All but one motel/hotel had a kitchenette so we could refrigerate food; fix breakfast or some light dinners. Internet access was a challenge as you usually were allowed only 250-500 MB/day free or had to pay for any access. City traffic was stressful but worth enduring to explore interesting sites. Returning cars in Greymouth was a challenge as there was no Europcar parking lot so you had to park on the street then go to their booth in the train station. We loved both Islands, especially the South. Wished we had stayed longer at Mt Cook, Kaikoura and Abel Tasman National Park and added a couple of B&Bs or a farm stay to interact more with locals. Day hikes were great. So cool to see our first yellow eyed penguin, kiwi, Pukeko, green lipped mussels, Tuatara and giant Kauri tree. Living near Yellowstone National Park in Montana we enjoyed seeing New Zealand’s thermal features at Rotarua. Fascinating to learn Maori history and culture at the Te Pappa museum in Wellington and at a Maori Hangi dinner in Rotarua. Driving on the left side went pretty well. Nice to start on the South Island where there is less traffic. Biggest challenges were narrow windy 2 lane roads and signalling accidentally with windshield wipers (turn signals and windshield wipers are reversed on Americans cars). We highly recommend New Zealand Self Drive Tours. A professional, friendly company that help you travel efficiently around the islands (little back tracking), offers reasonable travel distances between accommodations and gives you the assurance that there is a person you can contact if you need help.

Chris, Glenn Harvey & Donna Matsuda, 24 day New Zealand Natural Highlights self drive tour, Travelled on 5th March 2015

This March my husband, his sister and I travelled for 24 days through New Zealand and I want to share our experience. We worked with Shelley Bates and New Zealand Self Drive Tours and I would highly recommend them. Shelly took our wish list, shared her own ideas and then put together a plan that went smoothly and was more than we hoped for. From the time we arrived in Auckland until we flew out of Christchurch all our arrangements were at least what we expected and often much more. Upon arrival we received a very helpful packet with our daily itinerary and maps that we used. We also received a picture atlas that is a great keepsake. We opted for the motel units and this worked well for us. We could have a light breakfast before heading out for the day and then a light meal in the room at the end of a long, active day. The kitchens all had basic cooking needs covered and most had some additional items. I was able to cook simple meals or heat left overs and serve them with no difficulty. The one item that was missing in all but one of the kitchens was paper towels but I just picked up some rolls of my own and carried them with us. We had no difficulty finding a grocery store and we had a cooler that we used to take essentials with us like butter and wine. All of our units met our expectations and several of them far exceeded them especially when it came to location and view. As for driving, it did not take too long to learn to stay on the left. We did not run into heavy traffic anywhere. In our arrival packet we received driving directions but we didn’t necessarily us them because we had a GPS and felt comfortable heading off the beaten path to see things we had read about. The roads are well marked and we didn’t worry about getting lost. They are also in very good condition and, although they were winding in many areas, we did not have any problems. By driving ourselves, we had the freedom to set our own pace; to stop whenever we wanted and we did this often. We found quaint coffee shops, nice wineries, scenic lunch stops, and most importantly scenic spots/walks that we could take advantage of. Things you cannot do on a bus tour or if you fly from place to place. We certainly saw more of NZ this way and it was well worth it. Along with Shelley, we planned a trip from the North Island to the South Island. We visited all the major spots like Milford Sound, Mt. Cook, the TranzAlpine Railway, Queenstown, Rotorua, Kaikoura, Napier and so much more. She helped us make reservations for fishing, kayaking, hiking and then made suggestions for other activities that we could do on our own. I won’t go into everything we did because that is such an individual thing and we did too much to list but I will say we enjoyed everything we did and it was all well tailored to our interests. Our highlights included the Franz Josef Glacier Helihike, the Routeburn Track Encounter Guided Day Walk, and an ocean fishing trip with Epic Charter. We may well go back to New Zealand and we would certainly work with Shelley again. Our only regret is we only planned 24 days, we would have loved to have another 2 weeks.

Harvey Bernstein, The Bernstein Family's South Island Tour , Travelled on 18th March 2015

We had two weeks to tour the South Island of New Zealand, and if you know anything about New Zealand you know it is basically one road that loops around the country with some of the most beautiful and amazing landscape, with each town and stop being totally different than the last. We travelled from a town on the east coast to see whales, to Mt Cook - the highest peak in New Zealand, to the adventure city of Queenstown where my sons did a bungy jump from the bridge where commercial bungy jumping all started, to glowworm caves, to the fjords of Milford Sound like in Norway to the Southern Alps and their glaciers to taking a train across the southern island of New Zealand. Who could possibly plan the logistics to make it all possible in two weeks except New Zealand Fine Touring and its highly qualified staff like Natalie DeCaro. To tour the South Island of New Zealand you really need to do the full circle around the island. The challenge is it is such a beautiful country that you have to plan the miles you drive each day and know you have a place to stay each evening. Imagine trying to figure out how many hours and miles you need to drive each day and where you will stay. Unless you have an expert like Natalie DeCaro who works for the firm New Zealand Fine Touring Ltd doing the planning for you it is almost impossible. Even arranging a rental SUV that uses diesel fuel makes the journey easier and cheaper. In a country like New Zealand every stop is more beautiful than the next. Each drive is more beautiful than the day before. Each town is like being in a different country. And if the weather shifts and your plans for a whale watch or star gazing are impacted, knowing you can pick up your cell phone and call Natalie or someone else at the Tour company to help you figure out your choices or worst case even get a refund on a planned attraction. I can't recommend New Zealand Fine Touring any more highly. They were great to deal with and made our family vacation the best ever. It was like we had our own personal tour group guiding us every step of the way.

John & Jill Ortner, Customised Auckland to Christchurch hiking explorer, Travelled on 4th March 2015

We just returned from a three week tour of the North and South Islands arranged for us by Michelle Slater. It was a dream trip that went like clockwork. Every hotel, car rental, special tour feature and arranged hike exceeded our expectations. There can not be a better way to visit and travel in New Zealand than to use this travel agency to arrange everything. We feel really fortunate to have had such friendly expertise at our service. Thank you, Michelle, for a wonderful, memorable holiday. "No Worries" should be your company motto. Jill and John Ortner Hamburg, NY USA

Liz Wintzi & Peg Cutts, Customised Southern Circuit self drive tour, Travelled on 5th March 2015

Hi Shelley, just wanted to thank you for putting together such a fantastic holiday for us. The accommodation was great and car was better than expected. We had a great time and will certainly use your company again. Many thanks . Peg and Liz

Margaret and Paul Taylor, Auckland to Christchurch Highlights , Travelled on 10th March 2015

Hello Michelle, this is Paul and Margaret Taylor here and we just want to thank you and you team for such a memorable amazing trip we had on both North and South Islands, the hole in the rock tour with Explora was out of this world they where fantastic, the accommodation was really good all the way through, in Rotorua loved the spa in our room, what a treat. We couldn't believe our luck when we went to pick up the car on both islands and they upgraded us, we were very, very happy with that had a lot more room, the pace of the trip was good but each day I would say to my husband if only we had one more day ha ha. At least I have seen both islands and will come back and spend three weeks on the south island, the whole island is out of this world, I loved Kaikoura - what a special place unfortunately the whale watch cruise was cancelled so have to go back and do that one again, would love to go back to Franz Josef and do the heli hike as our trip got cancelled due to cloud cover there's nothing you can do about that but so disappointing I called to let you know (still waiting for our refund) it was great to have our last night in Paparoa national park it was the icing on the cake such a stunning interesting place once again the accommodation was superb, the drive back through Arthur's Pass was breath taking we stopped for a BBQ lunch there. The accommodation was always easy to find as we entered each town, and it was nice to see each day where we where going on the map the distance that was very handy and all the interesting sights to see on the way. The big book you gave us i will treasure thank you so much, we enjoyed our tour very, very much and will be back for more but do some different accommodation next time maybe bed n breakfast? bye for now Margaret and Paul.

Maciek & Mary Stolarski, Customised Length & Breadth 32 day North to South, Travelled on 9th February 2015

What a truly outstanding holiday we have had. It was our special retirement celebration and totally lived up to all our expectations. everything arranged for us ran smoothly and made it such a joy not to have to worry about anything - from being met by a lovely friendly face on our arrival, through to the very end of the trip. cars were always ready and two were above the standard we had paid for. All the accommodation was ready and waiting for us with perfect locations, views and standards. The outstanding motel would have to be our 2 nights in Rotorua, but Coromandel and Abel Tasman stood out for the friendliness of the hosts. The itinerary worked out perfectly and the photographic map book was such a helpful addition, providing us with ideas of things/places we wanted to see as well as having such useful detailed maps. We can't wait to go again!

Maysae Kew, Greg Heng & Vance Heng, Auckland to Christchurch Family Adventure , Travelled on 1st March 2015

NZ is truly a scenic and lovely country with friendly people. The itinerary was very well planned and organised. There is ample time from one town to another. Accommodations that were booked for us are clean, with friendly helpful hosts and central to most tourist attractions and amenities. Thank you Laura for the effort. Really appreciate it. Thank you New Zealand for flying flags at half mast at public buildings today to mark the funeral of our founding father Mr. Lee Kuan Yew.

David & Lorraine Locker, Customised North to South Island Tour, Travelled on 25th February 2015

We had a 3 week self drive holiday in new Zealand - one week in the North Island and 2 weeks in the South Island. Our brief was "visits to most places, good to very good apartment accommodation, very little walking, no helicopters and no tiger moths", in other words "not to much adventure - although the jet boat ride at Queenstown was great". Everything was just fine. We certainly got very good accommodation, and in most places we had a "room with a view". We were upgraded on both islands by Europcar. The roads are good, the people are friendly, meals are priced at about Australian prices. (Bottles of wine at restaurants were a little pricey. Buy some in Countdown and have a glass or two, then go out for dinner). It would not be fair to write negative comments about anything, because you would have to get down to the level of "the sand flies on the West Coast of the South Island, which in the context of a holiday is a pretty trivial complaint" The highlight of the trip was the scenery, the Milford Sound and the many lovely, yes lovely, places that we visited. (Favourite "big" towns - Dunedin and Wellington. Favourite "little" towns - Napier and Te Anau) I liked the way that Michelle Slater was always there as a "back up". Indeed we did contact Michelle twice to add something to our itinerary. I am sure in an adverse situation e.g. car breakdown, it would be comforting to know that Michelle "will fix it". I also liked the all encompassing holiday price, so you didn't really know, for instance, how much the "you beaut" accommodation at Queenstown cost (it was very, very beautiful). New Zealand Fine Touring are a very professional organisation, their planning was meticulous. However, from "go to whoa" you develop a rapport with your consultant, and that is really nice. Triple A is a very high rating, but this company and Michelle deserve this. I always read reviews, but never write reviews - so this is a first. On this occasion, this company and our consultant deserve a big "pat on the back". On my experience I would, without reservation, recommend New Zealand Fine Touring. Thanks for a great holiday.

Murray & Robyn Campbell, North Island Explorer Tour , Travelled on 9th March 2015

Our tour was well organised, accommodation suitable - thank you. For future reference, we would suggest the following: We reversed your suggested route for going to and from the Bay of Islands because you had us returning on the longest drive - via the west coast - on the same day we had to drive through Auckland (peak traffic), return car to airport and back to hotel. Even going via the east coast, it was dark before we got to the hotel. Quite a few hours difference between the two routes. We would also suggest you include info on the Kauri Museum at Matakohe, en route via west to Bay of Isles, which is the best dedicated museum we have seen both sides of the equator! Allow at least two hours. (Description on this page differs from one we received.) Bay of Islands Hole in the Rock tour. You advised we ring and confirm the day before, which we did. However when we arrived at the boat they were quite rude about us not having tickets. Thank you, too for the beautiful tourist book of NZ. Sadly, it was too large and heavy for air luggage and we had to leave it behind. The GPS on our car was very basic, not including many towns. It was also set in German! Suggest visitors take their own. Thanks again, Verity.

Michael Shimanski & Bennie Lunsford II, Custom South to North New Zealand Tour, Travelled on 18th February 2015

We had a wonderful late summer tour of the South and North islands. The temperatures in the South were mild and warm in the North with mostly sunny days and starlit nights. With the combination of driving, the train and ferry, the photo opportunities were unbelievable. What a beautiful country with clean air, pristine countryside and oceans. Thank you, Michelle, for setting up a perfect 15-day tour. Mike and Bennie, USA

Slyvia Frank & Elizabeth Winsche, Customised New Zealand Self DriveTour, Travelled on 6th April 2015

We had a good time but it could have been a great time if the driving directions were better - using street names only caused problems and a GPS would have been helpful. Leaving the airport car park for example the road is not signed so we already had to guess The maps was not useful at all. We tried to cover too much distance and really two nights at fewer destinations would have made for a more pleasant trip. We had no time in Auckland whatsoever and had to squeeze in Napier early in the morning before driving to Auckland. Because it is dark by 6:00 at this time of year you want to be at your hotel before the sun sets and that means sightseeing really can only be done in the daytime.

James Mulligan & Mary Ann Flanagan Mulligan and Paul & Joanna Hemenway, City to Mountains, Auckland to Queenstown self drive tour, Travelled on 22nd February 2015

My wife Mary Ann our two friends Paul and Joanna and I have recently returned from a vacation in New Zealand which was booked and put together without any hitches or hiccups by fabulous, delightful Shelley Bates. From being met at the airport in Auckland by "Uncle Harvey" to dropping off our rental car at Queenstown airport every facet of our itinerary went as planned. We had made changes in our original itinerary and Shelley was on top of everything! My experiences as a traveller have shown me that you can expect a glitch or two along the way in your travels, but that was certainly NOT the case with NZFT and Shelley Bates. We were lucky enough to meet with Shelley and her colleague Michelle as our itinerary took us through Wanaka where the NZFT office is located. We were fortunate to be able to take them out for dinner after their work day was done to thank them, but you just can't thank them enough! If you are considering visiting this incredibly beautiful country, by all means contact Shelley and I guarantee you'll be so happy that you did! A short note to the New Zealand Fine Tours management team - that Shelley is somebody special! She's a keeper!

Anna Foshay, 23 day Discover New Zealand, Travelled on 2nd March 2015

Visiting New Zealand had been a dream of mine for a number of years, which I was finally able to realise in March 2015. It was everything I dreamed it would be from the beautiful scenery, amazing day trips to the wonderful people I met along the way. I highly recommend visiting New Zealand through the Self Drive Tours company. They work very closely with you to design a route and activities that meet your specific needs. For me it was to hike and see as many natural wonders as possible. I quickly realised there is so much to see in New Zealand I could be there for 6 months and still not see everything! With the careful planning however, I was able to create a trip where I saw some of the major tourist attractions as well as able to get off the beaten path. Every B&B I stayed in were unique and wonderful. I had never stayed in B&Bs before and was very impressed with the comfort, cleanliness, atmosphere and warm welcome I received from every host/hostess. Having pre-planned my rooms took a lot of pressure off and gave me a piece of mind each day. A couple of times when I was running late I was met at the door by the owner concerned that I was OK - let me tell you when you're travelling on your own, this makes a big difference! A special thanks to Michelle who took great care of me. She responded to all my questions in a very timely manner (and believe me I had lots) and created a route that took all my interests into consideration. Thanks for the memories. Anna Foshay

Jean & Richard Jones, Northbound 36 day Adventure, Travelled on 23rd January 2015

We would like to thank you for your impressive planning and superb choice of accommodation venues. Everything went extremely smoothly and the high quality of all the apartments made our stays in all the places very comfortable. We thoroughly enjoyed all the trips and visits and are so glad that you recommended such a wide range of experiences. We both said that had it been left to us to book things as we arrived in each place we would definitely not have done anything like as much as we did. We are delighted that we booked through your company and would like to extend our thanks to everyone who was involved in the planning of our holiday.shall definitely recommend your company to any of our friends still to visit your lovely country.

Leslie Moy, Mary Feeherry & Eric DeWeaver, North to South Island 14 Day Tour , Travelled on 14th February 2015

The tour company took all the pain out of planning the trip and let us keep all the fun. Verity was very responsive to all our questions and changes. Uncle Harding - the driver in Aukland was exceptionally helpful and informative. Since we went over the Chinese New Year celebration, there were lots of other tourists. Having reservations to popular tours was very helpful. We were travelling with an elderly person. Next time I would make sure to request ground floor apartments (most American hotels have elevators). That might be something for your tour company to keep in mind. In Te Anau the hotel personnel were very helpful with suggestion about mosquitoes. They also had the best breakfasts. The other breakfasts - especially Wellington was very basic - no fresh or canned fruit. Thanks again for a wonderful trip, Leslie, Eric, & Mary

Mario Peter & Connie Scontrino, Customised Auckland to Queenstown 14 day Self Drive Experience, Travelled on 6th February 2015

Shelley Bates prepared a grand tour of the North Island and the South Island. The trip exceeded our expectations! We highly recommend New Zealand Self Drive Tours.

Pete & Sara Jane Smith, North to South Explorer self drive tour, Travelled on 9th February 2015

Hi, We are barely a week back from our 16 day North and South Explorer self-drive tour, and are already planning our return in 2018! All we can say is that the trip was perfect! From the initial contact to the airport pickup to the motels to the excursions, it was handled professionally by Michelle and her team. We never hit any kind of a snag – always had the motel rooms ready / tours booked / pickup and meetings on time. The woman at Thermal Springs even guessed who we were! Rooms were over the top for the price, and make us feel at home. Our only regret was not booking the Whale Tour in Kaikoura or the Heli Hike at Franz Josef. We decided to book the Whale one on our own, but it was cancelled due to weather. We replaced it with the Glacier Excursion at Mt. Cook – a must do! Looked at the Internet when we got back and we realised we should have done the Heli Hike as well. Next time! Kudos to all the motels for the accommodations we had. It just kept getting better and better as our tour extended. Our only disappointment was the Waldorf Stadium Apartments, review on Trip Advisor. Best of breed was Anchor Inn, Garden Court and Punga Grove. Beyond that subtle speed bump, it was a trip we will always remember. Next time? We plan on 12 to 14 days on just the South Island, with 2 t 3 days at each location. More time for hiking and exploring. Specials thanks to the entire team at Self Drive Tours New Zealand! Pete and Sara Smith Milwaukee, Wisconsin USA =========================== Hi, We thought you would enjoy seeing the photos we took -- full Monty was over 1,500 -- this one is just 200 :} Click on the link, then the play icon. Hover over the middle-right of the screen to click forward, or middle-left to scroll back.

John & Alison Currah, 28 day Grand New Zealand Tour, Travelled on 5th February 2015

Dear Michelle, We would like to thank you and NZ Self-drive Tours for a fantastic trip. From our pick up at Auckland airport to the hotel bookings, trip reservations and final transport to the airport at Christchurch, everything ran like clockwork. We have been impressed by the whole service; the booking was easy and you were very helpful and accommodating in tailoring the trip to our requirements and making minor adjustments on several occasions. Even though you are on the other side of the world contact was speedy. Rest assured, we will be recommending you to friends and family. The documents and literature you supplied were comprehensive, very useful and with a professional finish. Hotels and motels booked were generally of a high standard with good facilities. Both hire cars were new (one brand new) and a perfect size for our needs. All booking references were accurate and recognised wherever we went. The only criticism we would have is that the driving directions, although full, were over-complicated and would have been more useful with major towns throughout the route mentioned rather than just road names. It was not easy to work out where on the route planner we were and usually we referred to the more detailed maps of our destinations or a large map we had purchased before the trip. New Zealand was awesome in the true meaning of the word from the friendly people, to the clean towns and countryside, spectacular scenery and the wondrous wildlife. We had a month to remember. We are not on Facebook but kept a record of our trip with selected photos on a blog at if you are interested. Once again many thanks for all your help with the organisation. All the best, John and Alison Currah

Philip & Rose Dickinson, Auckland to Christchurch Explorer Tour, Travelled on 27th January 2015

Thank you for organising such a super holiday in New Zealand. Everything worked out just fine and the car and all the hotels were most acceptable.

Jim Lovell & Lesa Lammers, 11 day Christchurch to Auckland Essential Highlights, Travelled on 29th January 2015

we had a great trip in this wonderful country We just didn't have enough time to do all we wanted to do. The excursions that you set up were great! and the hotels were great And the food: I am having lamb and green lip mussel withdrawals! We had two small issues: The hand held GPS was not the best in the world - we found it hard to operate. the car that we had in the north island had a built in GPS and it was great. The other issue was that we arrived at the rental car return in Auckland at around 5:40 and it was closed and there was absolutely no place to park the car so we had to wait until the next day to turn it in

Frank and Janet McAleer, North to South Island Highlights Including Scenic Trains, Travelled on 17th February 2015

we had a great time in New Zealand (NZ). Everything went well, lifts were there, cars ready to pick us up, and the hotels were good too. A couple of things to consider: 1.I had no idea what size car a Toyota Corolla was, we do not have them in the UK. We were fortunate that we were given a Hyundai 35i which we learned later was an upgrade at Auckland which was a good size, and we could fit our 2 big cases in the boot. The car we got in Christchurch was a Holden Trax LTZ which we felt was a bit small. We had to fold down the back seats to get all our luggage in, but we managed and the car was fine.The point we are making is that the vehicle does need to take 2 big cases and 2 smaller ones especially for those people who have travelled some distance as we had, the option to upgrade should be available if possible. It is not a big point but one worth considering. 2. When we asked for a second night in Wellington we know the cricket world cup was on and that many rooms were booked. We were offered another room at the Wellesley Boutique Hotel for our additional night, and then we had to change to the room we had booked for the original night. The room for the extra night was stated as a single room by the hotel, we queried this with Karen Buckingham asking if it was a double room. She informed us that she had been in touch with the hotel and that it had been confirmed that the ''single room'' had a double bed in it. She did offer to look for alternative accommodation, but based on the fact that she had confirmed that the room had a double bed we agreed to have it for that one night, and then change to our previously booked room for the next night. The ''single room'' was in fact a single room with a double bed in it, fine accept that when we got our luggage into the room, there was no room to move and we had to take it in turns to open our cases. We put the air-conditioning unit on, because we couldn't open the window because it was sealed, and all the AC unit did was re-circulate the air inside the room with no cooling effect. We did inform the hotel of this the next morning. It was the most uncomfortable night we spent during our entire holiday, hot, sweaty and cramped. It is the only real criticism we have of the trip, the rest was just great, but I think we were mislead into accepting this inferior room. We had booked a helicopter flight to the glaciers at Franz Josef unfortunately the weather conditions was poor on the day that we were due to fly however, the helicopter company squeezed us in the next morning, but due to the weather we had a shortened flight. We were told that we had to inform you of the shortened flight and that you would seek a partial refund from the company on our behalf and refund it to us. We hope this is the case. We had a marvellous time and have some great photos, and memories of our trip to NZ. Thank you for organising such a great trip for us. Best wishes Frank & Jan McAleer

Roger & Claudia Howard, Greg Potts & Susan Vaughan, The Essential New Zealand, Travelled on 17th January 2015

We just came back from a 28 day driving tour arranged by Michelle Chave. Michelle did a great job customising our trip. We just did a cost comparison and realise that we "got a great deal" booking through New Zealand Self Drive Tour. Thanks! Claudia and Roger from Ottawa, Canada

Lester and JoAnn Tengan, Customised Auckland to Queenstown 15 day self drive tour, Travelled on 27th January 2015

Thank you Laura for arranging a fantastic itinerary for our 15 day self drive tour from Auckland to Queenstown. Rental cars were great and accommodations exceeded our expectations. Routes enabled us to see "tourist sites" and had the flexibility to see the countryside. This trip rates as one of our top vacations to date. Thank you again, we really appreciate your effort.

Jeff Davis & Michael Ziskind, Naturally New Zealand 12 day self drive Adventure, Travelled on 4th January 2015

We just completed a 12 day tour of both Islands. It was one of the best vacations ever. Shelley Bates did a fabulous job of customising the tour based on our preferences for both activities and for lodging and also arranged for us to hit the highlights of both islands within our much too short time frame. She did a great job of screening the large number of activities (hikes, tours, jet boat rides etc.) offered and directed us only to the best and most high quality ones at each location. My only regret is that we did not schedule more time for this incredible vacation.

John Eckersley & Lilian Barton, A Taste of the South Island, Travelled on 2nd January 2015

We had a great trip and are planning a return when we have more time. The itinerary you organised for us gave us a quick snapshot of what NZ has to offer and left us wanting more. The accommodation was all very good as were driving times each day. The trip to Milford sound was particularly good as our coach driver (Keith) was very knowledgeable about the landscape and points of interest, delivered with a dry sense of humour lost on some of the other passengers! All in all a well organised dash around South Island. Thank you

Don & Hazel Cooper-Williams and Sylvia Willemse, Taste of the South self drive tour , Travelled on 31st December 2014

Dear Michelle, We returned from New Zealand on Wednesday evening. I would like to thank you and your company, so much. As the driver said, "this company dots the i's and crosses the t's. We were surprised by the thoroughness of the paper-work and found all the driving instructions so clear. The choice of b&b/ hotel, was excellent. We had a wonderful trip. The weather at Franz Joseph was not conducive to flying in the helicopter as there was too much low cloud, we did manage to walk to the Sentinel rock, so saw some of the glacier. Otherwise the weather was perfect every day. The earthquake prevented us from using the train, but we saw so much while driving. We will definitely be returning and will use N.Z Self drive tours again.

Greg, Joanne Wilson and Family, Auckland to Christchurch New Zealand Family Adventure, Travelled on 16th December 2014

Hi Shelley A very belated but massive thank you for arranging our fantastic two week tour of New Zealand. Thank for your patience in accommodating all of our various requests. You obviously have extensive knowledge and experience of the New Zealand tourist industry. I don't know how you managed to arrange our Xmas dinner at The Skyline in Queenstown, but it was superb. All the recommended activities were worth it with our highlight being the Glacier Helicopter Flight along with Hobbiton - every booking ran smoothly. Everything from rental cars, accommodation and food was of a very high standard. As for New Zealand - what a place. You New Zealanders are rightfully proud of your beautiful country. The only problem we found was that we could have spent twice as long at each destination! A very sincere Thank You and keep up the good work. The Wilson Family from Belfast Xmas 2014

Sanjay, Monali & Siddharth Dam, New Zealand Explorer tour, Travelled on 24th December 2014

Hi Michelle, thank you for putting together a wonderful itinerary together. Everything was well coordinated and we did not have to flounder any where for lack of details or information. We appreciate and acknowledge your eye for details and for all the information provided in the kit that worked out to be very helpful. I appreciate your patience in taking us through the journey right from the formative stages till the time the Itinerary took its final form. Please convey our thanks and gratitude to all the individuals that were involved in making our NZ visit a truly memorable one. Thanks, Sanjay

Abdali Alwazeer and Family, Auckland to Queenstown explorer tour, Travelled on 2nd December 2014

Dear Michelle, Thank you Michelle and New Zealand Self Drive Tours from me, Abdali Alwazeer, my wife Najah Ghareeb and my son Yusuf Alwazeer for organising this fantastic tour for us. Our tour was to three towns, Auckland, Christchurch and Queenstown. We enjoyed exploring the area by driving through the country. The hotels are very good except Waldorf Stadium Apartments which didn't give us Internet access and charged us for cleaning the rooms and parking. The other two hotels, Amore Motor Lodge in Christchurch and Garden Court Suites and Apartments in Queenstown were very good. Garden Court Suites and Apartments in Queenstown is exceptions which is more spacious and contains two bathrooms. Rented Cars were very comfortable and new. We enjoyed driving 4WD through the green fields of everywhere we went in New Zealand. I just want to quote my wife who said New Zealand is like God Paradise on Earth, in Arabic (New Zealand hea jannat Allah fee Elardh ). We really enjoyed the two weeks that we spent touring these three towns. We encouraged our friend to visit New Zealand using a self drive car. Merry xmas & happy new year.

Diane & Roy Lobley, New Zealand explorer tour, Travelled on 8th December 2014

Having just returned from our NZ touring holiday , I had to upload our feedback to the website as we were so impressed with the service we received from New Zealand Self Drive Tours . From the moment we booked and even prior they were completely professional and tailored our trip to exactly what we had wanted. Everything ran like clockwork the pick ups / drop offs and the organised tours. The hotels that were chosen were all high quality with friendly and helpful staff. I would highly recommend to anyone looking to book a trip to NZ

Norhayati Group, Auckland to Christchurch Highlights Tour, Travelled on 1st December 2014

Thank you NZ Fine Touring for making the arrangements for our first self-drive tour to be almost hassle-free. It was indeed a fabulous trip for us, with breathtaking views every mile of our drive. Upon arrival at the airport in Auckland, we were warmly greeted for the hotel transfer which started our trip on the right note. It would have been a bonus if the driver could have shared more about NZ along the way. Hotels booked were generally comfortable & accessible to amenities/ attractions. Checking in was smooth as most hotels were easily able to retrieve our booking; with the exception of Copthorne hotel in Auckland. Best reception received at Sudima Lake Resort in Rotorua, followed by Ibis Hotel in Christchurch. Car rental was also a breeze on both islands, with superb service in Picton. Routes suggested enabled us to drive at a good pace with several scenic pit stops. Use of GPS was more accurate as compared to the suggested driving directions printed in the welcome package, though. Places we visited were all enjoyable, especially Hobbiton, Agrodome & Te Puia. We also decided to take up your recommendation for the Gondola & Tram rides in Christchurch and even added the River Avon punting. With such a memorable experience, we would definitely consult NZ Self-Drive Tours in the future. In fact, we have recommended the company to our friends planning to visit NZ in 2015. Merry Christmas & Happy New Year!

Tam Ly & Edward Martelii, South Island Adventure , Travelled on 29th November 2014

We had an amazing experience and time in New Zealand. Our tour consultant, Verity Gemmell was a delight to work with and was very accommodating with our schedule and preferences. Would highly recommend Self Drive Tours to assist with planning your trip to New Zealand - took the stress of planning and was a relaxed experience the whole way through. Thanks again Verity!

Haslizawati Hashim, Mohd Azmir Ahmad & Amir Asyraf Mohd Azmir, Auckland to Christchurch highlights tour, Travelled on 23rd November 2014

New Zealand was amazing! Thank you Michelle and the NZ Self Drive Tour team for arranging the most unforgettable trip for us. We really had a great time. The journey went very well according to itinerary. Both cars were excellent, accommodations were exceeding our expectation and we loved Mitai Maori and the breathtaking Milford Sound so much.We will definitely recommend your company to friends and family. Thank you again for your outstanding work. Regards Haslizawati,Mohd Azmir and Amir Asyraf

Patrick & Teresa Quinn, New Zealand Explorer tour, Travelled on 9th November 2014

Enter your story here...It was an excellent trip, well organised a few hitches nothing major and sorted out by your company without fuss. Staff in hotels and car hire companies very helpful. Weather was wonderful, scenery excellent. The welcome pack supplied by your company contained everything we needed for touring. We intend to return to New Zealand in the near future travelling to areas we have not visited and not trying to cram everything in one go. We would be delighted to use the services of your company on our next trip. Regards, Teresa & Pat Quinn, Dublin, Ireland.

Esther Phua, Chuan Lim Ang, Siew Eng Toh, Hee Eng Low & Family, South Island Family Loop, Travelled on 30th November 2014

A big thank you to the team at New Zealand Fine Touring for planning a great holiday for us at the South Island. Whale-watching, riding on the TranzAlpine, Milford Sound Cruise at Te Anau, Dart-Boating near Lake Wanaka, Mount Cook glacier experience and taking the Luge at Queenstown - our schedule was clockwork perfect. Accommodation was well-planned and drives well-documented. We will be back... Esther and Chuan Lim with family of 3 teenage girls, 2 elderly parents, December 2014.

David & Anne Smith, Auckland to Christchurch North & South Highlights, Travelled on 18th October 2014

My wife's mother moved to the UK just before the second world war. When researching her family history she discovered that her family arrived in New Zealand before the treaty of Waitangi. They arrived on what is now Petone beach on the Cuba and Adelaide.New Zealand Fine Touring amended their standard tour to enable us to visit the areas that were settled by her family.Everything that was arranged worked perfectly. Our rentals were upgraded free of charge by Europecar on both North and South Island. Two of the Motels also upgraded our rooms. In Roturua we ended up with a Hot Tub on the balcony. I cannot praise this company more for their attention to detail. Every single activity went ahead on schedule with great success. The highlight was the ski landing on the Tasman Glacier. The flight was also upgraded free of charge to include a landing on the Franz Josef glacier as well as an extended tour of the mountains including the Fox glacier. Communications with Michelle were always promptly answered and it was a [leasure to meet her and the team when we dropped into the office at Wanaka during our tour. We loved it so much my wife is sorting out her citizenship and we intend to come back for an extended stay.

Brandi Meyer, South Island Explorer tour, Travelled on 4th November 2014

I've always wanted to go visit New Zealand, your self drive tour option made my dreams become reality with ease. I was able to be on my own time table and enjoy the activities that require more than one person to attend by arranging me into groups that were also looking for adventure. Anytime I visit New Zealand, I'm going to use this same format of travelling. I was completely relaxed while also receiving the adrenaline rush I was looking for! Thanks again!

Peter & Paula Barton, 22 day South Island Grand Tour, Travelled on 15th October 2014

Our self drive tour was a huge success The whole 22 days were perfectly timed which enabled us to see the entire South Island at a leisurely pace. We also got to places that we would have missed on our own. We would thoroughly recommend your company to anyone visiting this beautiful country. Peter & Paula Barton Brisbane Australia

John Cowan, Custom South to North Island Scenic Driving Tour, Travelled on 24th July 2014

My wife and I want to especially thank Michelle for all the work she did making our tour a once in a life time event. We did a custom South to North island tour of 15 days during July of 2014. We started planning with Michelle a couple of months in advance and she worked very had to make everything perfect. When the Ferry company cancelled our ferry while we were in Christchurch she contacted us and made sure that the arrangements were changes so that we could make the transit without a problem. Both cars were great and having the GPS was really nice as it helped us see things we might have missed otherwise. The hotels were all good with a couple being truly outstanding. Everything went as planned except the winter weather which cooperated for the most part. A couple of notes for people planning trips that we found out. First you cannot go as far driving in a day in New Zealand as you can else where in the world (especially the Western USA). I over planned a few days and the drives were much to long due to the slower speeds you have to drive because of the winding roads. I am use to the wide open freeways in the USA where you can go much further in a day. The best days were those of about 300 KM or so. When it gets to 400 KM or higher the days turned out to be really long and we did not have time to explore at the destination. Second most of the hotels were in the central business district of the city you are in. This is a good/bad thing. You are within walking distance of food and other things in town, but you also have to drive into downtown to get to your hotel. Those comments are just mine to pass on to others. In a number of the hotels we were the only guests or less than 5 guests in the facility. The two B&B's booked for us were outstanding (Split Apple and Matakana Country Lodge) making the trip all the more memorable. I can easily say that without booking through New Zealand Self Drive Tours our tour would not have been nearly as nice and we would not have seen as much as we did with there help. They are worth it to make a great tour of New Zealand. Thanks again Michelle, you did an OUTSTANDING job. John Cowan

Seshu, Radhika, Aishwarya & Akhilesh, New Zealand explorer tour, Travelled on 30th December 2014

Thank you Verity for organising a very good stress free trip. We did not have any issues at the accommodations or locations and really enjoyed our trip. Maybe the accommodation at a couple of places could be better. Camelot was lacking air conditioning on a very hot night and there was very little privacy. But overall, we had one of the best family trips ever. Regardless I have recommended you to my Friend Dr Asif Ashraff who has received a quote and should be going ahead . Good luck guys

Peter & Paula Barton, 22 day South Island Grand Tour, Travelled on 15th October 2014

Our self drive tour was a huge success The whole 22 days were perfectly timed which enabled us to see the entire South Island at a leisurely pace. We also got to places that we would have missed on our own. We would thoroughly your company to anyone visiting this beautiful country. Peter & Paula Barton Brisbane Australia 18/11/14

Harry and Jamie Mainzer, New Zealand Highlights , Travelled on 28th October 2014

My wife and I recently returned from our first visit to your wonderful country. We had an amazing time and can't thank you enough for your help in planning our adventure! Normally, I do the research and plan our vacations, but I thought I'd give your company a try and see how your itinerary compared to what I was putting together. First off, I have to say that I was impressed that I wasn't given a "high pressure" sales pitch - I was able to bounce ideas off of Karen, who told me where I was on point and where I should probably change my plans. She was spot on! We decided to go with your company and I'm so glad we did. The arrangements and details were solid and the peace of mind that your company was there to back us up (which we leaned on when the weather turned sour for one of our planned tours) helped make this one of the most enjoyable vacations we have ever taken. Thanks again!

Patrick & Lee-Anne Ledru, 16 day South Island Natural Discovery self drive tour, Travelled on 25th September 2014

We booked a 16 days tour with NZ Self Drive Tours and we have been more than satisfied by the experience. We felt that everything has been done to make sure we had an excellent trip. We will keep fond memories of our trip, too many to describe there but we particularly enjoyed the Doubtful Sound overnight cruise. A must! We had only the disappointment to miss the helicopter flight at Franz Joseph Glacier due to bad weather. It will be for the next time. A special thank-you to Michelle who have been looking after us all the time and has been only a phone call away when needed. If “word of mouth” advertising works, we will surely contribute! Patrick & Lee-Anne

Justine Teggelove & Michelle MacDonald, Southern Alps & Southern Lakes Self Drive Tour, Travelled on 19th September 2014

We had the most wonderful holiday driving around the South Island. Shelley had arranged everything, so all we had to do was turn up! The accommodation, tours, hire car and transport were fantastic. As everything was so well organised, it meant we were able to relax and truly enjoy the wonderful delights of New Zealand. Thank you Shelley for making our holiday so enjoyable. Justine and Michelle

Ines Scholl & Christian Subner, Custom Northbound Explorer - Christchurch to Auckland Tour, Travelled on 31st August 2014

We enjoyed our tour it was great! Our Feedback in German would be: "Wir würden immer wieder mit New Zealand Fine Touring fahren, alles hat perfekt geklappt! Danke"

Yang & Ruiying Wang, Xin Wen & Chuqi Jiang, Auckland to Christchurch 10 day Splendour, Travelled on 29th September 2014

I owe Michelle a big thank for her kind arrangements of our little trip from Auckland to Christchurch! I was running on a limited time and budget, and Michelle helped to choose the one best suitable to me. Upon our arrival, everything goes exactly as the itinerary said (except the Kaikoura Whale Watch, which is cancelled due to bad sea weather), and the voucher book proves to be of most convenience to us wherever we go! Accommodations are up to our expectation, the suggested activities are fun, and I really enjoyed our ride across the country. Again, thank you, Michelle, and I shall definitely go back to visit this amazing country again!

Menankutty & Arshad Party, Central Highlights self drive tour, Travelled on 13th September 2014

The whole arrangement was excellent, Thank you very much NZ SELF DRIVE Tour for great experience that I had during my recent visit to New Zealand. Special thanks goes to Ms Verity Gemmell for a very prompt service and accommodating my request in small changes my the itinerary. We would surely recommend our relatives and friends to contact NZ Self Drive Tour should they wish to visit New Zealand in the future. Thank you again from me and my wife for the great experience in New Zealand. Regards. SULAIMAN MENANKUTTY - Malaysia.

Yolanda, Carlos and Miguel Sepulveda, Custom Family Tour in New Zealand, Travelled on 11th July 2014

Hello Michelle, I just want to say thanks for the trip you organised for us. NZ is great, and I enjoyed it very much, everything on time, great quality in the hotels, tours, services and you have a great country, I hope someday will have the opportunity to visit in summer. Thanks again!

Steve Mckenna & Tim Tyson, Customised 13 day Southern Highlights, Travelled on 9th July 2014

We had an incredible vacation! New Zealand has now replaced Norway as our favorite country on earth, and that was quite an accomplishment. The country was beautiful and the itinerary close to perfect. And the hotels! They were all good, but several were truly stunning. One highlight was the stunning restaurant at Whare Kea, where we had the luck of being on the only guests, as the chef made a 5 course meal just for us, on our 10th anniversary! We could not have planned it any better. The Matakauri Lodge also deserves special mention as a stunning place, with exceptional facilities, setting and service.

Patrick Charles, Christine and Meg O'Mahony, Coast to Coast self drive tour, Travelled on 23rd May 2014

We have not long returned from our NZ holiday to the South Island. Shelley did a fantastic job organising our itinerary. In the beginning I thought maybe it was better to plan our own holiday but I am very glad we decided to go with this option. Everything was so easy from the moment we landed at Christchurch airport with a driver to meet us. Our hire car was dropped to our motel which also made things incredibly easy. The standard of accommodation was extremely good. The Amore in Christchurch deserves a particular mention for the amazing service we received and the motel in Dunedin (858 on George) was also really lovely. The only accommodation I was disappointed with was Mt. Cook as our room was very much in need of a refurbishment and the a la carte restaurant was particularly underwhelming given the price. Mt. Cook itself however was stunning especially as it snowed the day we arrived. All the activities you suggested were fantastic. We especially enjoyed the Dart River Wilderness Safari in Queenstown and the wildlife cruise of the Otago Peninsular from Dunedin. We experienced heavy snow at the beginning of our trip and Shelley did a great job keeping us up to date with road closures etc. I have already recommended your services to my friends and family should they be planning a trip to NZ.

Lynn Mathot & Family, Fiords, Glaciers and Mountains self drive tour , Travelled on 18th April 2014

What a wonderful holiday! Having someone else do all the hard work to arrange our holiday was well worth it. All my questions and concerns were answered quickly. I made changes to the itinerary and that was never a problem. The itinerary for the 10 day Fiords, Glaciers and Mountains Self Drive covered all the highlights. We booked an extra night at Mt Cook on the recommendation of Shelley and were not disappointed (a must see). The standard of accommodation was high and always conveniently located. The family agrees - a truly exceptional holiday! Thank you!

Allan & Lynn Kross, Discover New Zealand Tour, Travelled on 21st May 2014

Hi Michelle, Just a quick note to say a very big thank you for all your help with our very first over seas trip for both Lyn and I. We had a ball the whole time, even though due to the weather a couple of the exertions were either cancelled or altered slightly. Having the freedom of self driving through the South Island of New Zealand was great We seen New Zealand at its best and worst (weather wise) and enjoyed all of it. Seeing it snow at Queenstown was probably the biggest highlight, could not have timed it better. Anyway, thank you again, we will be back to have a look at the North Island and do the South during summer also, see you then.

David Whittick & Janet Taillon and Vard & Rita Whittick, Ultimate New Zealand 36 days South to North, Travelled on 27th March 2014

Hi Shelley. First, Thank You for arranging such a wonderful tour of NZ. We would absolutely recommend your company to our friends & fellow travellers. Overall rating 4.9 out of 5 stars. You, of course, are a 10 out of 10. You were always there to answer our many questions, accommodated our route changes, understanding about our concerns, helpful when we thought we might have to return home early. All the accommodations were great, some much better than expected, except for Christchurch which was a great location, old, well worn, but serviceable. It is slim pickings in Christchurch and certainly having the least best first made the following accommodations better & better as we went along. The tours were all great; tour operators were all timely and first class. Would be nice to be able to book the kayaking trips through you the day before since weather was an major issue at more than one location. Although the heli-hike on Franz J was expensive, we are very glad we did it on your recommendation, it's now a highlight of our trip. The trip plan was excellent except for our stay at Tutukaka. It was not an interesting town and out of the way. If we had thought it through better we would have opted for another day in Bay of Islands or Auckland. We liked that we could review our trip plan on your internet site and check out the accommodations you recommended before we paid. The custom day by day tour book we got on arrival was excellent and so was the map book with pictures. Using the map book, we deviated from your route several times to take in a cheese factory here or a winery there. At the start of our planning we thought we could do all this online until we saw all the many types and locations of accommodations. Second option, just do it "on the fly", so if we want to change locations or leave a day early we could. WRONG! We met a few travellers who were attempting this and they were very unhappy at the time, using lots of energy and finding poor accommodations in not the best locations. We definitely made the right choice booking through NZ Self Drive, you are experts with all the best locations, local knowledge, and even better rates than booking online. Booking the car, train & ferry travel through you also saved us time and $'s. Thanks again for making our NZ trip very special. Janet T, Dave, Vard & Rita Whittick

Najua Zamri Party, South Island highlights Tour, Travelled on 28th April 2014

Thank you for your excellent service. Our journey went smoothly and get to meet with your friendly counterpart. My family and I had a really great time exploring New Zealand. Although 6 days were not enough but we were thankful to get the opportunity to witness your beautiful country. We will definitely come back. I personally will recommend your agency to friends and families who wish to visit New Zealand. Regards, Najua

Michael & Nancy Sipko, 8 day Southern Lakes to Southern Alps Explorer, Travelled on 19th April 2014

Nancy & Michael had a wonderful time. We wish we had more days to spend in the country. We enjoyed all of are lodging stays. Every one was nice. Shelley was very helpful and set up a great tour for us. If we ever go back to New Zealand we would use you people again. Thanks for everything All the best, Michael and Nancy Sipko

Peter & Roslyn McDonald, Customised Essential South Island Tour, Travelled on 4th May 2014

We decided on our tour of NZ South Island at very short notice. We contacted NZ Self Drive Tours and they very quickly put together a package for us that met our needs for our available time. Our experience was fantastic, everything that was promised was delivered on time and without fuss. The activities planned were first rate and our accommodation fantastic. We would recommend NZ Self Drive Tours to any one wanting to take the fuss out of organising their own trip - cheers Peter & Roslyn

Srinivasan Kannan & Family, North to South Self Drive Family Experience, Travelled on 17th April 2014

From the time we landed at Auckland till we boarded our flight from Christchurch, the arrangements were simply impeccable. Shelley Bates, who was my travel consultant, went the extra mile to ensure all arrangements including hotels, car and pre-booked activities were adequately taken care of. And what an awesome place to visit....lots of places (especially in Europe) will take one's breath away but never have I seen a whole country that's beautiful, welcoming and makes you feel that this is perhaps the place to settle down. Hats off to Shelley and colleagues for presenting us with the most memorable vacation experience.

George & Lorraine Farrell, Gary & Karen Kennedy, Northbound Navigator Christchurch to Auckland, Travelled on 6th March 2014

Thank you Shelley for arranging such a memorable NZ holiday. We saw so much amazing scenery and had some great adventures, including whale watching, white water rafting, para-sailing, luges, ziplines, Dart river funyaks, Hiking Glaciers, glow worm caves, numerous scenic cruises and National Park hiking. So much amazing scenery too numerous to detail but including Milford Sound, Queenstown, majestic mountain scenery everywhere including snow-capped mountains, waterfalls and amazing thermal areas. Your assistance in planning and level of detail and helpful suggestions was invaluable. The level of accommodation and hire cars you arranged were exactly what we wanted and the GPS guide to each accommodation made them so easy to find. Thank you again for doing such a fantastic job, we would highly recommend you and NZ Self Drive Tours.

Jeff & Paula Jurinak, Queenstown & Fiordland National Park Experience, Travelled on 31st March 2014

We used New Zealand Self Drive tours to book South Island vacations in March 2013 and April 2014. In both instances, the trips went very smoothly. The logistics and bookings all delivered as expected. The booked hotels were fine for our purposes. The tour operators showed up on time or were expecting us when we showed up. In all, there were no hassles with logistics and bookings to distract from having an absolutely wonderful time in an absolutely brilliant part of the world. We used the same consultant, Shelley Bates (Ryder) to help us to organise both trips. She was very willing to customise our arrangements to fit our interests and schedule. Her recommendations for stops and activities were spot on. I absolutely do not hesitate to recommend this company to the attention of future customers. If you are considering a self-drive tour of New Zealand, give them a call. I have tried to lodge a similar review on Trip Advisor, but apparently "tour operators" is not a recognised category on that site. Jeff Jurinak

Jon Rix, South Island Lord of the Rings Scenic Explorer , Travelled on 23rd February 2014

One of the best holidays i've ever had! I spent three weeks in NZ, and every day was absolutely fantastic. Shelley was great at organising my itinerary, accommodation and car hire. She was also very patient as I was messing the itinerary about with trying to fit different things in and see my friends in the North Island! It was a great help to have someone with local knowledge who could recommend tours and places to visit when I had trouble deciding myself! All in all, I had no problems with any of the tours and the car hire went without a hitch. Every place I stayed was amazing, and the accommodation was perfect. It's hard to pick one highlight out from the whole trip, but The Hermitage at Mt Cook is a stunning location. And a perfect base for walking around the area. Very happy with that recommendation! Will certainly visit there again! I'd also like to say that the Welcome Pack provided by NZ Self Drive Tours was brilliant, and greatly appreciated! Many thanks for helping me organise this amazing trip, i'm already planning what i'd like to see on my next visit to NZ!

Steven Ferronato & Susan Sato, Discover New Zealand 24 Day Tour, Travelled on 9th March 2014

Sorry it has taken me some time to get back to you, but things have been hectic here, trying to sell our house. Any way: Thank goodness we had the GPS. It was a wonderful life saver. The written driving directions were too detailed and confusing. Simply directing us by road/highway number would have been easier than a new instruction each time the road name changed. The mobile phone proved helpful. Rental auto pick up/drop off and hotel check-in went smoothly with the voucher system, as did all the excursions. The lodgings were fine, overall, but there was variation. By far and away the best was Lake Moeraki Wilderness Lodge. We had very personal service from the owner, as there were only 2 other guests two of the three days/nights. It was a special treat. The least impressive lodging were the two Copthorne facilities. I suggest ALL the lodgings get on board with free, unlimited WI-FI for their guests. Great Ponsonby Art Hotel was cute. Great birding (Gannets) at Muriwai Beach. We enjoyed the Waitomo Glow worms and all the excursions in Rotorua, even though there is the sulfur aroma there. I picked up a virus in Rotorua and cancelled Rosco kayak trip as a result, which turned out to be a good thing, as it would have been way too much for us after the rainy Milford Sound cruise. Great gourmet dinner at Breckinridge Lodge. Thanks for booking us there. Wellington is a picturesque city. Our LOTR tour guide there did a much better job than the one we had in Queenstown. Luckily we were tipped off to reserve parking at Ibis in Wellington. They had very few spaces. Not sure what we would have done without the reservation. Kaikoura was spectacular. We saw Sperm whale and a large fleet of dolphins and sea lions. In fact all the wildlife excursions were great. Kudos to the yellow-eyed penguin reserve. Our hostess at Eliza's Manor in Christchurch was quite motherly...a joy to meet her. She took good care of us. Mount Cook was out and spectacular on our drive there, but by evening the clouds rolled in, so no stargazing that night there. We saw Mounts Cook and Franz Josef on the drive to Greymouth, along with their glaciers, however. Unplanned excitement occurred while at Lake Moerkaki. We got word of a bad guy suspected of murdering a woman and then abducting to foreign female hitchhikers, was on his way towards us from Franz Josef. We learned later that Franz Josef town was locked down and the bad guy later captured. I could go on. We had a great time. No bad experiences. Te Anau lodging was great, too. Dunedin picturesque. Great intro to New Zealand, which we found to be similar in many ways to the coasts of California, Oregon, and Washington here in the States. Thanks for planning such a great trip and arranging all the great lodging (Copthornes aside). Take care.

Julie Morris, Susan & Alan Miller, The Length & Breadth 30 days North to South, Travelled on 28th October 2014

I spent the most fabulous month touring the north and south islands of New Zealand with 2 friends, all of us over a certain age! We requested various destinations and sites to visit, all if possible with apartment accommodation allowing us flexibility in eating arrangements. I cannot recommend New Zealand Self drive tours highly enough for the consideration and attention to detail that went ,into the planning of our tour. The accommodation was exactly what we needed and in some cases exceeded expectations, specifically The Chateau Tongariro and Kahami Cottage, Otorohanga. Included in our itinerary were 9 trips as requested by us and included in the cost of our trip. One aspect we found particularly helpful was to be met at the airport on arrival and taken to the first hotel and at other locations as the need arose and on our final day to take us to Christchurch airport for the flight home. This took so much worry out of our trip and the staff we met couldn't have been more helpful. The only fly in the ointment occurred through the hire-car firm as the vehicles we had selected both on the north and south islands were not the ones we found on arrival and were only made available after my friends husband "had a few words"! The travel pack we were given on arrival was a great help with so much information of the areas we were to visit. We did have a problem with the Google driving directions but the beautiful photo atlas, also included, more than made up for this with added info on sites to visit en-route and countless photo opportunities. This did however make some of our journeys considerably longer! The atlas also made a wonderful souvenir of our holiday and helped me remember where all my photos were taken! I would recommend the company to anyone planning a similar holiday and would love to come back and visit some of the places we didn't have time to see, when I have raided my pension and got my new hip! Regards to Shelley and the team Julie Morris

Mr & Mrs John & Cilla Evans, Customised New Zealand Panorama, Travelled on 31st January 2014

We had a great time. Brilliant organising by Shelley. We started our trip in Singapore and then on to Sydney. Then arrived in New Zealand Auckland. Our pick up guy was very good and friendly. The accommodation in Auckland was excellent. As was all the accommodation with 2 exceptions, one being the IBIS in Rotorua, they seemed to squeeze 2 king size beds in to one room, which made it very squashed and no need for more than 2 nights here. The other was the IBIS in Nelson, too far from the town, ok if you have time for the beach. These are the only negatives. All our pre booked trips were really good. The trip along ninety mile beach and the Abel Tasman was good. The sand surfing was good fun. The visit to the visit amber site could be missed out and longer spent on the beach trip ( depending on the tide). All of the boat trips were excellent, Milford sound, whale watching, we also did Tasman Glacier that was just fantastic. Even though the weather was not good that day. Mount Cook and the accommodation there was once again very good. But remind people to take supplies as it is a long drive back to get any as there is no where to get any thing. I could go on for ever but I have to say it was an amazing trip. I would only suggest that when we were in places like Paihia and Kaikoura which had beautiful beaches blue, blue sea, and warm. But because we were trying to see so much we did not allow our selves enough time. Akaroa a small town was a beautiful place again a nice beach, we did our trip to see dolphins etc and this again was brilliant. All of the glaciers were amazing and worrying at the same time when you see the rate at which it is receding, but this is history. Dunedin this was a city that I feel we could have missed out, because it is a university city we did arrive as what we know as freshers week and as our accommodation was right in the student area we were subject to a lot of noise, broken glass etc, which is apparently quiet normal for this period of time, but were told that the students do settle down after a couple of weeks. So this may be a city that you avoid during this period. The trip on the Trans Alpine train from Greymouth to Christchurch should and could have been good but the weather for the previous day and the day we travelled was awful left Greymouth in sunshine, but the weather got worse. We were unable to enjoy the views, on a good day it would be amazing. Christchurch what can you say you have to admire the people of the city and how well they are doing. The container city is amazing well done to who ever thought of this. Our visit to see family in Hokitika was very good, see great niece and nephew was really good as this is the first time we have seen them, as they were both born in NZ.On a personal note I think we need not have spent so much time in Hokitika as our relations were both working. We did visit Pancake rocks this was amazing, we also went to Hokitika Gorge which was good but be aware of the sand flies as they do bite. From a personal point of view, I wish we had spent less time to Hokitika and a few more days on North Island and other areas where the beautiful beaches were. All in all a brilliant trip, very well organised. Our thanks to Shelley

James and Jean Barron, Fiords, Glaciers and Mountains self drive tour, Travelled on 24th February 2014

the whole tour was just brilliant. All the arrangements worked perfectly and your itinerary matched our needs very well. Our accommodation each night was of a very good standard. We would certainly recommend you to friends.

Tom and Jeanne Steen & Mary Naud, Custom Southern Alps & Southern Lakes Self Drive Tour, Travelled on 24th February 2014

New Zealand was beautiful. Your tour was perfect for us. We were met at the airport by a very nice lady who took us to our hotel and explained our tour packet and answered all our questions. The next morning our rental car was delivered to us and we began our amazing trip. We loved Mount Cook, Milford Sound, Queenstown, and the wonderful wineries. Thank you, Michelle, for making changes for our hotels, and sending the vouchers. We were very impressed with New Zealand Self Drive Tours and all your help. We have already passed your name on to a relative who is very interested in your tours. Thanks again, Tom and Jeanne Steen

Douglas Moggach & Alison Perry, Beach, Culture and Wildlife 10 day Experience, Travelled on 17th March 2014

Shelley was extremely helpful and prompt in setting up our tour and suggesting various options. We had a fabulous time, and would recommend your services without hesitations. Just a few comments: 1. The driving instructions were both too detailed and not detailed enough. Too detailed because they listed various road names for Highway 1, for example, that we rarely ever saw along the way. Not detailed enough because besides distances, it would be useful to have place names along the way, such as Warkworth etc. "Upon reaching Warkworth at km. 65, you will turn left into...." Would be a useful kind of comment. 2. In one case, at the end of our trip, the directions to reach our hotel near the Auckland airport were incorrect, as they would have had us travelling into downtown Auckland before turning back toward the airport. Fortunately we detected this in time and followed our own directions! 3. One annoyance: most hotel properties at which we stayed did not provide free internet. I had thought that all charges aside from meals, petrol etc. were included, and I was unhappy to have to pay additional amounts for internet access, though often 20 minutes were provided free; this however was insufficient. Some proprieties did offer us free internet for the duration of our stay, and for that I was grateful. I would have preferred to know of this practice in advance, or to have internet included in the package. 4. While the initial Auckland property at which we stayed (Heritage) was quite adequate, I would have preferred a room with a view of the city instead of an inside courtyard. I had assumed that we had booked early enough to secure such a room. And I'm not certain why the room we did occupy was described as superior. On a positive note, the Puhoi and Rotorua properties were outstanding. The Cream trip was delightful in Pahia, though the accommodation there was a bit tired. I will send additional feedback as I think of it. Thank you once again. We loved our trip.

Aloysius Chan & Catherine Lau, Auckland to Queenstown 14 day self drive tour , Travelled on 6th April 2014

I’d like to express our gratitude to David and yourself for arranging such a wonderful trip for us. The self-drive experience in New Zealand was remarkable. I and my wife, we all thoroughly enjoyed it, thanks largely to your fantastic and detailed information pack. The instructions on getting to the various locations were such that there was no way we could get lost. Hotels was excellent too and so with the excursion tours as suggested in your programme itinerary. Our journey went very well as arrangement like hotels, car rental and excursion tours that been arranged went smoothly without any hitch. Thanks for making this trip a memorable event for us.

Jen Pfitzner & Anne Ross, Discover New Zealand Tour, Travelled on 22nd March 2014

Had a great time. Appreciated not having to toil up stairs except for Wellington where the lift stopped the flight before ours, but that was not difficult. Our only concern was the car we collected at Auckland. It hadn't been cleaned out - cigarette butts and food crumbs on the floor. Not too sure that it was completely full of petrol but the worst bit was the fact that after a while we realised the rear door could not be locked. A nice policeman also checked it for us. We handed it in early as we were reluctant to keep luggage in it. However, the lad at the Europcar desk at the interislander terminal was very helpful and even drove us back to the hotel. Could have stayed a lot longer, so much to see and do. As on a previous trip Shelley organised a great holiday which was borne out of the attention to detail and planning. Cheers, Jen

Hannah Goodwin & Laurence Porter, Custom Leisurely Tour of New Zealand, Travelled on 5th February 2014

We had a fantastic time thanks to your organisation. We were very impressed with the standard of the accommodation and the few tours that we selected. We'd recommend your group to any family/friends that might travel to NZ in the future. Thanks for all the help and the attention to the detail.

Victoria Raymond & Marco Mitic, 13 Day Coast to Coast Self Drive, Travelled on 27th February 2014

We fully recommend the self drive tour, we loved our tour. There was no stress, everything was organised and we didn't have to worry about anything!

Vladimir, Rachel, Milan & Talia Debelak, Auckland to Christchurch 11 Day Highlights, Travelled on 2nd March 2014

Excellent, all perfectly done. Regards Vladimir Debelak

David & Danae Jenkins, The Southern Circuit self drive tour, Travelled on 31st March 2014

Dear Michelle, Thanks so much for fixing the refund. The afternoon we were booked for the flight was really the only negative experience we had on the whole trip. We were booked to arrive a the helicopter office at 1610 & when I rang at 1400 the fellow said to come at 1630. We went for a walk to find the office and walked in at 1500 just to confirm that's where we had to go. The fellow said to come back at 1630 and the lady sitting next to him said "Won't that be a bit late?" He said "No, it will be alright" and a look exchanged between them. Anyway when we arrived at 1630 we were told sorry all the flights are over for the day as the weather is closing in. As you can imagine we were pretty upset as we would have expected they would have seen that weather coming when we were there at 1500. So we asked if they were flying in the morning & they said, not till 1000hrs. When we rang your office and got the advice to try across the road that was great as the fellows there were much more pleasant and told us to come at 0800 and we booked in to fly if the weather was good. And it was, so we were very happy. We just didn't think the attitude was right from the original company and would recommend the competitor across the road as much better in their attitude & service. Apart from that the trip was excellent. Everything went according to plan, the accommodation was great, the cruise & TSS Ernslaw brilliant & the car went well. We will certainly be recommending your company & services. The south island of New Zealand is a spectacular place, we ran out of superlatives to describe it. Thanks again, Danae & David Jenkins

Lynette & Jeffrey Spence, Auckland to Queenstown self drive tour, Travelled on 5th April 2014

The rental car company (Europcar) refused to pick us up for delivery of our rental car as promised d/t the Auckland triathlon being held during our stay. It took several phone calls, but we were able to finally secure a vehicle. NZFT was responsive and did assist with the mix up. They also did reimburse us for the taxi fare back to the airport but it was a bit of a disappointing start to the holiday. The accommodations that they had arranged were all wonderful. Wishing we'd had better weather to enjoy our beach views in Napier at the Pebble Beach Motor Inn and the Anchor Inn in Kaikoura -unfortunately the remnants of Tropical Cyclone Ita made themselves a nuisance for most of our stay (totally out of NZFT's control :-) ) - we however carried on and explored this beautiful country and met wonderful people. NZFT also provided detailed step by step instructions to get from place to place which was helpful. I would use NZFT again to assist in arranging a holiday to NZ. For some of our pictures, you can visit their FB page. Lynette - Florida USA

Doug & Janette Brimmell, South Island Coastal Self Drive tour, Travelled on 21st March 2014

Hi Michelle, Jeanette and I really enjoyed our trip, the beauty of the South Island is at times breathtaking. Probably due to maturing years (70 this year) we didn’t jump on board a jet boat or do a bungy jump, but we did do the comet ride across the Buller Gorge. We found all the accommodation excellent, although, the motel in Franz Josef Glacier must have no sound insulation in the walls, our adjacent neighbours were a little noisy. I was really impressed with the roads, they were excellent, when required, they were well sign posted. The road maintenance crews do a magnificent job in the, at times, difficult terrain. The itinerary, driving instructions and maps were very helpful. The hire car sat. nav. was helpful in confirming speed limits, road names and designations. We were happy we chose the Ford Territory SUV, it was most suited for the trip. ( And that’s coming from a Holden man) We were fortunate to have had excellent weather for the two weeks and our photos. are stunning, particularly, Milford Sound and Queenstown area. The people we met were most friendly and helpful. Thank you for a well planned trip, we have been left with some excellent memories and photos of the South Island. For a stress free holiday on the South Island, we would have no hesitation in recommending New Zealand Self Drive Tours plan the trip. regards, Doug. and Jeanette.

Cornelia Boyle, Gary Anderson, Diane Weil, Tom Weil, Discover New Zealand Tour, Travelled on 25th March 2014

Thank you New Zealand Self-Drive for a wonderful trip to the South Island. The materials you sent us were perfect and loaded with the info, directions, and drive times we needed for a hassle-free trip. We encourage everyone to see Christchurch, even though it is still in re-build mode. The people are fantastic. Eliza's Bed and Breakfast was worth the trip alone. Ann and Harold are wonderful hosts, and everything is within walking distance. Do not miss the botanical gardens. Mount Cook was awe-inspiring. Star gazing was great. Book a view room in the Aoraki wing at the Hermitage Hotel. You won't be disappointed. Queenstown was great fun, with something for everyone. We did the gondola (outstanding views) and the luge ride (thrilling if you are 10 years old; otherwise pretty tame). The paragliding off the top was unbelievable . . . well worth it. Milford Sound with Real Journeys is a must-do. We decided to take the tour rather than drive. Glad we did. It is really a long way unless you decide to stay in Te Anau. The west coast was rugged and beautiful. We could have spent a few more days there hiking and exploring Franz Josef, Hokitika and Greymouth before catching the scenic train back to Christchurch. The only bump we encountered is we ordered the Kruze GPS system for our car, and it never showed up and we never heard from them. New Zealand Self Drive made sure we were refunded right away. Thank you Michelle for a perfect trip!

Greg & Kaye Devine, North to South 18 day Explorer self drive tour, Travelled on 18th March 2014

Our tour of both North and South Islands was most enjoyable. It was well planned with a good standard of accommodation. Things ran smoothly with respect to travel and the arrangements to pick and drop off our pre booked rental car. Fly drive suited us as we could explore where & when we wanted. We prepared our own breakfasts in our studio accommodation, sometimes making sandwiches for lunch & sampling haute cuisine when the regional food source just begged to be tried. New Zealand has such variety in scenery, climate, and types of activity it is a great place to visit.

Charles & Suzanne Gartzke, Gartzke Party New Zealand Holiday, Travelled on 15th March 2014

Hi Michelle, Well, where can i start? The trip was very much the most enjoyable of our lives! Everything from the beginning to the end was perfectly planned by you and we are so grateful. Thank you for changing our plans in Queenstown. The weather was on our side for Milford Sound and it was majestic, we even got to enjoy a flight back (which couldn’t have been done the day we had planned). The wine tours were so great, informative and delicious. I would recommend both for everyone interested. If we were in Blenheim again, we would rent bikes and go on wine tours. Hobbiton was right up our alley and we had a lot of fun. Just to let you know-- we are the people that wore our Elvish cloaks, stylishly sewn by our daughter Noelle. Rotorua was our favorite B and B, it is too bad that Brian and Val are closing up shop! They were delightful! That being said our other B and B’s were incredible-each one! loved our accommodations in Wellington and wish we could have planned longer- it looked like such a nice city to explore. The only thing that cancelled on us because of weather was our Heli-flight. Bummer but we enjoyed our hikes along the Fox and Frans Joseph Glaciers. Mt Cook is incredible! We took our most favorite hike there to the glacier. We were so impressed with the warm welcome and general niceness of New Zealanders. They are much like the people here in the mid west of the USA. We will be back because there is so much more to explore. We kept thinking, this is a place we could live (but we know this is almost impossible). I hope you realise how lucky you are to live in such a beautiful place. Every turn brings another postcard picture. Every path a new adventure. Thanks to you and New Zealand Fine Touring, for sharing your beautiful country and people. We loved it! Sue Gartzke

Paul & Sandra Grace, A Taste of the South self drive tour , Travelled on 21st March 2014

We had heard so much about New Zealand, our expectations were high. Our expectations were exceeded. We were able to relax, take in the most amazing scenery and enjoy the warmth and friendliness of the New Zealand people. All the arrangements made for us by New Zealand Self Drive Tours went without a single hitch. Michelle Chave was very friendly, efficient and professional in our many discussions from what to wear to what was the best mobile phone provider. From our experience no travel trip completes without a small problem. Well this one completed without any problems or issues. Largely due to the work that Michelle and New Zealand self drive did before our arrival. All of the accommodation was to a high standard and fully met our requirements. We received a sat nav with our car; this was useful in finding our way out of Christchurch. After that it was not really needed. It predicted that our first trip from Christchurch to Mount Cook , a distance of 329kms would take just under 5 hours. In fact it took a little over 8 hours, the roads were great the weather for driving was great. The problem was the scenery; we had to keep stopping to take it in! The people are very friendly and helpful. A stop for fuel resulted in directions from the garage owner to Mount John observatory overlooking Lake Tekapo. A great stop for a coffee and something to eat. We able to fully enjoy our tour of the south island due to the arrangements and advise fro New Zealand Self drive tours. Who are only as good as the folk they employ and in Michelle Chave they have an excellent professional. Many Thanks. Paul and Sandie Grace. PS forgot to mention the wonderful photo atlas provided in the travel pack, which also contained detailed driving instructions and maps.

Maureen and Martin Whitehead, Maureen and Martin Whitehead, Travelled on 19th February 2014

Thanks to everyone at New Zealand Self Drive tours and in particular Michelle. We have had a wonderful holiday exploring North and South Islands. This is the second time we have booked with you and both times have been excellent. The detailed knowledge that you have, the tailor made itineraries you provide , the speed of response and the impeccable organisation of the whole trip are all First Class. We stayed at some lovely places, at the North Island accommodation in small motels we met some great owners. All of them were very helpful and welcoming. Kamahi Cottage was outstanding. South Island, the accommodation was larger hotels and they too were excellent. The cars provided were new and very comfortable for long road trips. Driving instructions provided assume use of a sat nav, which we didn't have but we did manage okay. We had a great time and have no hesitation in recommending you to our friends. Thanks once again from Martin and Maureen Whitehead

Bobby & Sirigunya Ferrell, Auckland to Auckland 9 day Luxury, Travelled on 1st March 2014

Well planned trip with excellent luxury accommodations. Recommended tours to Hole in the Rock, Mitai Maori Village and Maori Rock Carving cruise aboard the Barbary were very enjoyable. Peppers on the Point in Rotorua was our favorite accommodation. For anyone taking a self driving tour recommend renting a GPS (only $11 per day). Just be sure it is set to English language before leaving the rental car counter Consider a visit to Hobbiton if you enjoyed the Lord of the Rings movies.

Eric & Alison Lovie, Queenstown to Auckland 16 day Self Drive Tour, Travelled on 5th March 2014

If you want to see NZ I would definitely recommend this company. Everything was so easy and the voucher system worked beautifully.They put in the perfect amount of trips and gave us a lovely mix of places to stay. The drives were all easily managed and beautifully scenic. I enjoyed reading the extra information and deciding what to see along the way. It was also good having paid before travelling so less cash needed on holiday. If you are debating whether to do it or not GO FOR IT.

Chiang & Rainton Party, Custom North and South Island Tour, Travelled on 23rd January 2014

We are very pleased with the prompt response from Michelle Slater - our tour consultant, after our initial internet query. She did an excellent job in arranging our custom tour - car rentals and hotel accommodations. The icing on the cake is the custom tour brochure that Michelle had prepared - step by step directions in color - the best to date from any tour organiser. We had a minor problem with one of our hotels and Michelle got on it right away - excellent service, courteous and prompt. I certain would recommend NZFT to all my friends. We enjoyed our tour very much and look forward to returning to NZ in the future. Thanks Michelle for excellent job. Dave Chiang

Graham and Claire West, Auckland to Christchurch Wine Region Explorer, Travelled 25th January 2014

We would like to give you a great big thank you for organising our holiday. Faced with so much choice, and not a lot of knowledge about your country, we left it in your capable hands .   The itinerary was excellent, especially the facilities in the hotels, as were the directions, although we had a GPS it was good to cross check.

We especially enjoyed the "things to look out for on the way" between destinations that you included.  Every day was a great adventure and there was not one thing we did not enjoy, although Christchurch was an eye opener as there is still so much to do to get the city back on its feet.
The walk in the forest at Rotorua was very good and I must say our guide was an excellent chef, creating a fabulous lunch on a primus stove - although he gave us far too much to eat. Plus the hot springs and the waterfall he took us to was stunning.  We enjoyed all three wine tours and were quite the experts by the time we  had finished swirling and sniffing and tasting - although we did agree that we do not like a Riesling.
The 2 highlights were Mount Cook, just to look at the glacier in sparkling sunshine- it was beautiful, the bonus was opening the bedroom curtains  in the morning and it was there in front of you.  The other was The Tiger Moth flight, and the lunch was good too.  Claire does not like heights, or flying, but thoroughly enjoyed every moment of this excursion and we would definitely love to do it again!  Can't say whether it was good value for money though as we didn't see the cost but we both loved it.
We loved your beautiful country, especially Queenstown and Wanaka and would hope to come back to visit again
We have been telling everybody here in Singapore about your company so hopefully you may get a booking or two.
Once again thank you for making this the best holiday we have had in years

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Robert & Marsha McMurray, Auckland to Christchurch 19 day Wonders of New Zealand, Travelled on 19th February 2014

The trip was everything we expected and more. All accommodations and travel arrangements worked out well. There were absolutely no major hitches. The car and driving went smooth. So far Europcar was great to work with. We really enjoyed the Split Apple Lodge and the Murrells' Grand View House.

The weakest accommodation was the Bay Plaza Hotel in Wellington. The lobby was great but the room actually had broken windows. One small glitch was the driving directions to the Pavilions Hotel in Christchurch which were very vague and we had to stop at the AA to figure out. But that was really minor. If we come back to New Zealand we would definitely book with you again.

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James & Ruth Griffeth and Robert Glen & Charlotte McLeay, Custom 10 day North Island self drive tour, Travelled on 16th January 2014

We found the overall self driving tour to be a great way to see New Zealand. Driving on the "other side of the road" proved to be easier than we thought. Saw many interesting sites and we enjoyed the tours that were arranged for us. We especially enjoyed the B&B's on our trip as we felt we got to experience N.Z.

On a more personal level. Things that we would suggest you look at would be - the driving instructions included in our tour package. Initially we received two sets of driving instructions. We later found out that one was incomplete and this led to some confusion when driving. We would also suggest that when listing the route that you include Highway numbers, possibly mention only the names of towns/cities that you drive through. Only give street names and cross streets when getting close to final destination. We found that we were getting names of streets in towns that were not relevant because were we far away from our final destination. The first night in the Auckland Hotel, after we got the rooms size straightened out, was great. However, on our last night our room was not what we requested. Frankly, at this point in time, although we did mention it to the front desk, we were too tired to make a room switch. We were disappointed that they had not followed through with our request for a corner room with a queen bed. Aside from this the other hotels that we stayed in were very much to our liking. We loved our time in N.Z. and would consider going back and possibly arranging another tour with your services. Thank you, Shelly.

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Kenneth and Rita Sangster, Fiords, Glaciers and Mountains Self Drive Tour, Travelled 18th February 2014

Arrangements you made were first class all round - even the late changes we made in Auckland.  We have already passed on your name and contact details to two other couples thinking of doing something similar later this year or early next year.

Something you should be aware of - the one glitch we did have, nothing to do with your booking was at the George Hotel in Christchurch on our second stay - we checked in quite late about 7.00 pm from the train and were given a very small room at the rear of the hotel next to the lift and the restaurant kitchen exhaust duct. There was an exchange of words with a very defensive receptionist who was adamant that this was an executive room and stated that none of their rooms were as described on your voucher.  I asked to see the manager but was told he was not available. I had intended to continue the 'discussion' in the morning but later that evening an envelope was passed under the door offering an apology and a refund of the night's charge. I should also mention that we were unable to get dinner before 9.30 in the hotel as the restaurant was fully booked. Found a great Italian a $6 taxi ride away though.

Honor was satisfied but I do not think the George should demote earlier bookings as they did - otherwise a great hotel but could become a victim of its own success.

To repeat we were delighted by all of your arrangements and are thoroughly recommending your firm to others Please pass on our thanks to all involved - it was a pleasure dealing with you.

Kind regards

Ken and Rita Sangster

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Jennifer & David Morritt, New Zealand 50th Wedding Anniversary Celebration Tour, Travelled on 31st January 2014

Hi Kerry We had a wonderful time in New Zealand all the arrangements went perfectly. Only problem was my fault when we arrived in Picton the car was only put in my name but the following day we drove back to sort it out and spent a lovely day walking the track along Queen Charlotte sound - excellent.

The Hollyford Track was fantastic can't recommend highly enough if you have not done it you should it is well worth the money. We went to the wonderful cinema in Wanaka - what a treat and the walking tracks were great. We looked for your office in Wanaka but failed to find it but thanks for arranging a great trip. Only complaint was Browns hotel in Queenstown where they were very nice but the fridge in our room was so noisy it kept us awake and we couldn't find the plug to pull out, also the view was of a roof and chimney stack of adjoining property so a bit disappointing still only one night or we would have asked for a transfer. Anyway many thanks. Kind regards Jennifer & David Morritt

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James & Ruth Griffeth and Robert Glen & Charlotte McLeay, Custom 10 day North Island self drive tour, Travelled on 16th January 2014

We were very happy with your responses to our requests, emails and the way we were handled. The accommodations ranged from very good to exceptional. Exceptional were the Copthorne Hotel at the Bay of Islands (exceptional view) and the Waipoua Lodge. Activities were good. We had a great vacation and we thank you for that.

Anthea and Peter Leslie, Customised North to South Tour, Travelled 11 February 2014

Dear Michelle,

We had a wonderful holiday and were overjoyed with the beauty of New Zealand and for the service your company provided. As far as the itinerary was concerned  everything ran like clockwork, times, distances and routes worked well especially as we were concerned that we might have tried to fit too much in.

All accommodation was of a very high standard and we found no faults with the quality of what was provided (not one chipped cup or dead spider!), excellent and so clean throughout. Staff were of a very high quality and friendly, as though we were long lost friends!

However a few notes for your future customers:

Quest Hotel, Wellington. The room facilities were of a high standard however it was far too hot and very airless and stuffy and without air conditioning which left us with two options. We either closed the windows  or we left the windows open (still hot) and suffered the considerable outside nightly noise. We tried both and had no sleep at all - not good. Parking cost $29 not $10-15, and no reparking allowed unless one paid  a further $29 each time we went out. We believe now that there is free street parking after 6pm, worth checking?

We loved Palm Beach at Raglan even though the provisions were rather dated.

Brinkley Resort Methven, studio with kitchenette, room was excellent but the area was an out of season ski resort so Bar & Restaurant closed and the village not much better , although 4 Square in village was excellent and with a deli counter, a life saver! Not an ideal summer stop over.

White Morph Inn  Kaikoura, was really fantastic. Sadly for them the restaurant had had a fire and was closed but the recommended eating places in the village were very good.

Terrace Motel Franz Josef. This was our last stay with the car so we had decided in advance to sort our luggage out on arrival. We therefore moved into our room, removed everything in the car into the room and while Anthea used the laundry I went and bought food for our evening meal. On my return from the village we realised that although the accommodation was a Motel the room had no cooking facilities (rings or microwave) or kitchen sink, while fridge, cutlery, plates etc were provided, so we were unable to cook. We approached the manager who said that it was a hotel studio which therefore did not provide cooking facilities but we could, at a cost, be upgraded as he had vacancies. We explained that everywhere we had stayed, studios, motels etc had such facilities and our information stated that such facilities were provided and that we did not want to move as we had already occupied the room and emptied our cases and the car as it was our last day with the car.

The room meant that any food washing up had to be done in the bathroom sink, a planning and health issue? The whole issue was daft as the room, if redesigned , could well accommodate kitchenette facilities and the manager could well have offered us a microwave to over come our situation. His attitude was that Franz Josef was a Premier Resort in NZ and because it was not a ski resort and seasonal, prices were higher than elsewhere and that might be the reason why we were booked into a lower priced accommodation. This rubbed me up the wrong way as we had not set a price limit to the accommodation we had asked for. We would not recommend this place.

All other places we would highly recommend and in many cases were well above our expectations.

In the area of road routes we found your information and road signage was excellent however the scenic route from Kalkoura to Methven is badly signposted where certain 'T' junctions lacked signs and a compass proved useful! The route to Raglan , I think due to road works, missed a Raglan sign at a main 'T' but we got there!

Please do not take the above as complaints but feed back as we had a wonderful time and we will certainly pass on your details to any friends who might wish to tour NZ.

Yours sincerely, Peter & Anthea Leslie

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Alison Press and Henry Olden, A Taste of the South Self Drive Tour - Reversed, Travelled 16 February 2014

We had the best holiday of our lives.  Naturally this was due to the beautiful country side and we were blessed with near perfect weather. I am also very happy with absolutely every aspect of the tour, accommodation and activities that were arranged for us everything went off without a hitch.

All accommodation was clean and tidy and at the majority of motels the staff were wonderfully friendly and helpful. I would highly recommend your service to anybody who visits your beautiful country. We would even do this trip again. 


Alison & Jim

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Liz, Tom and Louise Grantham, 8 Day Grantham Family Self Drive Tour, Travelled 16th December 2013

Hi Michelle
Sorry I haven't been in touch earlier, we were just blown away by South Island. Louise says everything was sweet with her! Thank you for all your help it was reassuring to know there was someone that could help us if there were any problems. We just need to save now to do a more in depth tour of the South Island!
Many thanks
Tony ,Liz & Louise Grantham

Deborah & Allan Boivin, Custome 21 day North to South, Travelled 2nd February 2014

We had an amazing trip! First of all, all of the pre-arranged pick-ups and drop-offs went off very smoothly. We never had to wait and were treated most courteously by great drivers.

Next, the hotels ranged from good to fabulous!

The Auckland Heritage hotel was a little" faded" but non the less reasonable.

The standouts were the hotel in Kaikoura: The Hapuku Lodge and Treehouses, the Hermitage hotel in Mt. Cook village, and the George Hotel in Christchurch. Wonderful stays!

The cars provided for us were excellent. One was brand new!

We found the information you provided in our "booklet " was excellent. We used your information as well as that of "The Lonely Planet to plan our tours. We actually took a side trip to Hanmer Springs as you mentioned it being a great detour. We loved it! Also, we took the Scenic Coastal route, at your suggestion, from Dunedin to Invercargill and thoroughly enjoyed it.

The one negative were the maps and directions you provided. I called them "GPS maps" and found them very frustrating.No cities mentioned. No towns mentioned. Just street names which were not always easily identifiable. We resorted to using "International Travel Maps" of New Zealand, and when we approached a city center, we used "The Lonely Planet" that had many maps of city centers to help us find our way.

We will definitely recommend your company to others - just work on your maps!     Sincerely,  Allan Deborah Boivin

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Elizabeth & Christopher Hookway, 24 Day Grand Explorer, Travelled on 24th January 2014

Dear Kerry, yes, we got home safely and had a wonderful (albeit tiring) holiday. New Zealand is a wonderful country and has a lot to offer. We encountered many English people there and agreed that we were lucky to escape the awful weather in the British Isles. We were very satisfied with your company, everything went like clockwork. The hotels were mostly great, I should specifically praise the one in Auckland, where accidentally I left my eye-drops that I need to treat my glaucoma in the fridge, and when I phoned them they immediately dispatched them to the next but one hotel where the package was waiting for me on arrival. Fantastic service.

There were only 2 that did not live up to our expectations: the one in the Bay of Islands was in a great location, but the bar and the restaurant were a bit like a Butlins holiday camp. We also had problems with the one by the Franz Josef glacier, the food and the service in the restaurant was not great, obviously they had problems in the kitchen, however the manager on our departure apologized and refunded the price of both meals, so the hotel's response was great. ( thanks to the manager) Suggestions. 1. There is so much to see and do round Rotorua, another night there would have been great. 2. The drive from Nelson to Akaroa was very long and tiring, and we had no time to stop in Kaikoura and go whale-watching. Perhaps a night there would allow that. 3. We arrived in Christchurch late in the evening and had to have a 3 am wake-up call to catch a 5 am transfer to the airport. Therefore we did not see much of Christchurch, and the hotel was so nice it would have been nice to stay another night. Of course you can not see everything in New Zealand, and we saw a lot, and I appreciate that time was a limiting factor. One serious problem: the driving instruction. Please have a look at these given out. They are so confusing! Driving from one place to another we got 1.5 pages of instructions, telling us to drive 0.3 kilometers and then go here or there, where in fact we were staying on the same road, and the whole instruction could have been given in a few lines, like stay on road number ... For ... Kilometers, and eventually turn left/right on to road number ... Towards ..... If you carry on a particular road number you do not need to be told to go on the same road each time a turning comes, you only need to be told of the actual road number towards whatever town that you actually have to turn to. I ask you when you are driving who does actually look at their kilometer clock and check every 0.3 kilometers? Also, we could not work out what it meant when the instruction said: (just one example) starting from 3 go east on Napier Road. Starting from what 3? What were all these numbers? We got lost so many times, so when we talked to other English people they said they were automatically given GPS in their cars and had no problem whatsoever. We do not normally need a GPS but what we need is clear driving instructions. It looked like the ones we received were downloaded from Google or some other website and each day a maximum half a page instruction would have been much more sufficient. Please take the time to read one of these instructions that are handed out and try to see it with the eyes of someone coming from a foreign country. Seriously, it did not spoil the holiday, but I think it is useful for you to get feedback from your foreign customers is useful to you, as something that is obvious for a native of New Zealand might not be for people from other parts of the world. All in all the feedback from us is very positive and we thank your company for a fantastic holiday and we shall certainly recommend the same to our friends. Kind regards: Elizabeth

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Alexandra & Otto Abrahamsson, 15 day New Zealand Highlights, Travelled on 9th February 2014

In 15 days we did both South and North Island. The travel planning we did together with Shelly, who is a good listener and give the best advice so our trip was a tailor made success for us. We had focus on nature, wine and convenient accommodations with walking distance to restaurants. The highlights were everything!

But if I have to mention something, I have to say to do bicycle tours in the wine areas, both in Otago and Renwick, is a great way to explore the vineyards and area. And a nice and different way to see the landscape is to do the Tiger Moth Flight in Wanaka. Beautiful lake and nature and what an adventure – felt you were part of the movie “Top Gun”! Even if we didn’t had the best weather when we did the boat trip in Milford Sound – we saw dolphins! That made my day! All accommodations we stayed at were cleaned, great located and had great hospitality. The most charming place were the Walnut Block Cottages in Blenheim. Arriving to this new built cottage