Offering honest, useful and relevant information is a key part our team philosophy. Feedback from our guests you'll find here is unedited. See why we are a great choice to plan your New Zealand Self Drive Tour. Read reviews sent directly to us and reviews sent to Google Reviews.
Fantastic trip.
Georgina was exceptional! From the first moment I messaged via chat to the very last moment in New Zealand I cared for. My planning was like chatting with my best friend about what I like to do. She took the time to understand me and built a tour around what I shared during those conversations. I was very overwhelmed with other things during that time and just put myself in Georgina's hands as far as planning and what to see and do. My tour was above any expectations I had mentally set for myself i.e, I can hardly wait to return to New Zealand. Everyone I spoke with was so very pleasant and helpful, and considerate. I will definitely recommend NZ Self Drive tours to all of my friends and coworkers. You are all awesome, and so is all of the South Island.
In- app messaging reply was prompt and answered to our enquiries.
This was our first time visiting New Zealand, and we thoroughly enjoyed our trip. Katie, our customer service representative, was very helpful in customizing our driving tour and with follow-up emails upon our request. The fellow who greeted us at the airport was very professional and courteous, and the Europcar staff were very informative when we picked up our car. Hotel personnel were friendly and very informative throughout our trips. A very enjoyable experience in New Zealand!
We had a fabulous time in NZ, absolutely loved it. Russell, your expertise was invaluable, and the itinerary app was brilliant. I have no hesitation recommending your service for anyone travelling to NZ. Thanks again Russell
It was an amazing experience and certainly made possible by Nichole who was very supportive and went out of her way to meet our needs/requests, kept us informed and was so timely with her emails and any updates. The app was a great benefit and used it throughout our trip. Having nominated and paid up front for our activities, it saved a lot of stress in having to worry about tickets/locations etc. Most impressed with our accommodation throughout of trip. Thank you, Nichole. Regards Lesley and James Dickins
Gina and the staff were exceptional! We truly enjoyed every day of our trip and especially appreciated the attention to detail with ALL our reservations. Everything went so smoothly and the fact that we were kept up to date with our app when a weather problem or change of plan needed to occur, it was so reassuring to know we could contact somebody if there was a problem. We had so many highlights with each day bringing a new special moment. We loved our time at Mt. Cook, the boat trip to the Glacier, the amazing view from our room and a truly memorable dinner. We also had an unforgettable overnight stay on the boat at Milford Sound,The Trans Alpine Railway and the fabulous stay at Waipoua Lodge where we treated like family.
Georgina was extremely knowledgeable and friendly. She helped us design an amazing experience for myself and my son. All accommodation was centrally located.
Thank you, Gina, for answering all of our questions and making things feel seamless. We would also like to thank the whole team for being so dedicated and helpful. We couldn't have asked for a better experience. The app was detailed and gave good insight to all the areas we travelled to. We definitely would travel with you again.
What an amazing holiday and experience. We felt well cared for in the hands of Tia and the team. We had a Helicopter ride booked in Franz Josef that was cancelled due to weather and subsequently rebooked 3 more times- Tia and the team were amazing- it was seamless, and finally boarded a Helicopter in Mount Cook. No stress for us, we just followed the itinerary and app. The activities were great and well spaced out. The country is beautiful, and we will be back. Thank you for all you did for us.