Our first trip to NZ and arranged the North Island 10 day Highlights with Northern Explorer train trip. Absolutely fabulous. Our consultant Shelley Ryder was brilliant throughout the whole experience. She was always available and helped with the itinerary, checking all was well with flights and booking excursions whilst we were on the road. The train trip from Auckland to Wellington was awesome with its scenery and comfortable with good food and drinks. The accommodation was very good especially the Beachside resort in Whitianga. Accommodation in Auckland on the last night before departure was a small cramped room and bathroom, okay for one night and on way to the airport but wouldn't recommend if staying for several days. We were expecting the hire car to be a Toyota Corolla or similar but Europecar in Wellington provided a new MG HS car. Lovely and fresh and new but only 1.5L engine which found the mountainous sections of our road trip difficult. Lots of pulling over to let other cars pass. Also had a small boot which could only fit one suitcase so the second suitcase sat in the car with us. But overall we loved the trip and have recommended your company to my son now living in Auckland as he is keen to do a similar self-drive trip. We plan to return to NZ in 6 months to see family again and our plan is to use your company to arrange a South Island self-drive. Thanks again Shelley, well done.