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Common questions about New Zealand travel

Check out answers to questions by category here

Faq category list
Planning your visit to New Zealand
Driving in New Zealand
Rental Cars
Weather questions
Meals and Dining
Making a reservation
Cancellations and Changes
Travel Insurance
Preparing for your tour
Visa requirements
Money and Credit Cards
Tipping and Gratuities
Airport information
Shopping in New Zealand
Domestic flights

Our most commonly asked questions

Menu faq
What sort of weather can I expect on my tour?
What can I expect to pay for a meal in New Zealand?
Do I need to tip in New Zealand?
Which side of the road do you drive on in New Zealand?
What are road conditions like in New Zealand?
What sort of clothing should I pack for my tour?
What is included with my rental car?
Is Halal food readily available in New Zealand?
Do I need a visa to visit New Zealand?
How do I access my Travel App?
All our frequent questions

If you still cant find the answer you need then contact our team of specialists today. They can help you with anything you need for your New Zealand tour holiday plans.

Menu faq
Are there additional charges for using a credit card to pay?
Do warranties on things I buy still apply?
What currency can we use in New Zealand?
Where should I convert money to New Zealand dollars?
What is included with my rental car?
Can I take my rental car on the Interislander ferry?
What sort of fuel do the rental cars use?
Are rental cars manual or automatic gearboxes?
Auckland airport
Wellington Airport
Christchurch Airport
Queenstown airport
What is the luggage allowance on domestic flights?
What are winter driving conditions like?
Does my rental car include breakdown cover?
Can I use credit cards in New Zealand?
What time does the sun rise and set in New Zealand?
Is Halal food readily available in New Zealand?
When are the school holidays in New Zealand?
Do I need a disability permit when travelling in New Zealand?
Is my disability permit for parking from home valid in New Zealand?
How Do I Apply For a Disability Parking Permit?
Do I need a visa to visit New Zealand?
How do I access my Travel App?
What highlights should every traveller include on their trip?
What does anyone planning a visit to New Zealand need to know?
What dates are the Public Holidays in New Zealand?
Does the tour cost include insurance?
How do I make a payment?
How much deposit do I need to pay?
When do I need to pay the remaining balance for my tour?
Is the payment system safe and secure?
Can I pay in another currency?
I don't have a credit card. How can I pay?
Can I make partial or split payments?
Can I use more than one credit card to pay for my tour?
I need to change the date of my tour. Is this possible?
Do I need travel insurance for my tour?
Holiday Shopping in New Zealand - Goods and Services Tax
What sort of weather can I expect on my tour?
What sort of food is available in New Zealand?
Are there any other costs I need to plan for on my tour?
Should I purchase some cash before arriving into New Zealand?
What is the electricity voltage in New Zealand?
What sort of clothing should I pack for my tour?
What is the speed limit in New Zealand?
What are road conditions like in New Zealand?
Which side of the road do you drive on in New Zealand?
What does fuel cost in New Zealand and how much should I budget for my tour?
What is the minimum age to drive a rental vehicle in New Zealand?
What sort of driving license do I need to drive in New Zealand?
What is the smoking policy in New Zealand?
Do I need to tip in New Zealand?
What can I expect to pay for a meal in New Zealand?
What happens if I have to cancel my booked tour?
Which island should I visit? the North, South or both?
Travel Insurance with Allianz Partners
When is the best time to visit New Zealand?
What information do I need to provide?
What are the styles of accommodation available in New Zealand?
What do things cost in New Zealand?
What can I expect to pay for food in New Zealand?
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